The Future of TechSoup’s Community Forum for the October 9th NonProfit Commons Meeting

This Friday, October 9th, TechSoup’s NonProfit Commons in Second Life will feature Chris Delatorre who will give a rundown of exciting changes to the TechSoup community forum slated for next year, and share on his work and recent events in New York and Istanbul.


Chris Delatorre is an independent communications consultant for science, technology and global philanthropy initiatives, including WINGS and TechSoup Global. Chris is a writer, an editor and content producer – a storyteller with chops in hard and social science. He’s a systems junkie, specifically built environments and social structures. His multimedia resource, COMPASS, was named model program by the US Department of Education. Chris has previous experience in pharmacogenomics and human rights activism, and his current research focuses on creating a framework for distributed social networking for CSOs. He is invested in communicating the viability of science and emerging technology as they relate to sustainable urban development and social relations. He’s a New Yorker, a dog lover, caffeine freak, zombie hunter and sci-fi geek. He believes in the power of science, empathy and community.


Learn more about him here:

Follow him on Twitter @urbanmolecule


Join us in Second Life!


Nonprofit Commons Weekly Meeting 

Friday, October 9th, 8:30 AM PT / SLT

Plush Nonprofit Commons Amphitheater


AGENDA (all times below PT) 

  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:50 am Featured Presentation – Chris Delatorre (UrbanMolecule in SL) 
  • 9:30 am Mentors Central 
  • 9:45 am Open Mic / Announcements 

The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions.


Written by: Rhiannon Chatnoir

Video and Trancript From the July 25th Community Discussion with Ebbe Linden

Friday, July 25th, TechSoup’s NonProfit Commons in Second Life featured a community discussion with Ebbe Altberg (Ebbe Linden), CEO of Linden Lab, and Peter Gray (Pete Linden), Director of Global Communications. 

Linden Lab has been engaging with educational, nonprofit and other communities recently by Ebbe holding community conversations with groups in Second Life. 

Below is a roughly edited realtime transcript of voice conversation from the event. The transcript was created in realtime by a Certified CART provider. It has been roughly edited, and intended as notes of the proceedings only.
You can also view an archive of the text chat here and listen to an audio archive here.  
>> RHIANNON CHATNOIR:  So, let’s start this off so we can kind of get going here.  So good morning, all.  Normally we do this in text, as I was just saying.  But welcome to our usual Friday meeting of the Nonprofit Commons.  And there you go.  So you can actually view the live transcript there, for those following along with text. 
Just as a bit of that kind of precursor, the Non‑Profit Commons in Second Life is sponsored by TechSoup Global, of which Susan is part of through Caravan Studios.  And today we’re doing things a little differently.  We’re going to still go through our introductions and I’ll prompt that in a second, and then we’ll ‑‑ Susan will kind of get a chance to set the context and a little bit of history on Nonprofit Commons, just a bit of chat on that.  And then we’ll get a chance to kind of have a conversation with Ebbe and Pete. 
So, as we do usually for introductions, what will help here is if you can please type in chat your location and the organization you’re a part of, and any other ways we can find you online.  
I’m actually going to directly paste this into the transcription as well.  So even if you want to stay fairly anonymous, just at least sort of type your name and that way we can get you on that and they have kind of a good spelling of your avatar name when they do the transcription.  
[08:38] Rhiannon Chatnoir: Http://
[08:38] Sister (sister.abeyante): Yup, also here: Http://
[08:38] Rhiannon Chatnoir: You can view the live transcript there
[08:39] iSkye Silverweb: Hi Aeon!
[08:39] Rhiannon Chatnoir: Please type in chat, your real name, geographic location, org, and the ways we can find you online.
[08:39] iSkye Silverweb glances at Coughran, how’re you doing?
[08:39] Æon Jenvieve‑Woodford (aeon.woodford): ISkye! Hey, there!
[08:39] Coughran Mayo: Hi iSkye!
[08:39] Calla Rossini: Deborah Foster Salsa, Norther California, TeamFox Second life part of the Michael J Fox foundation for Parkinson’s research, TeamFox, Aloft Nonprofit Commons (150, 129, 38)
[08:39] ThinkererSelby Evans (thinkerer.melville): Selby Evans Blogger, Basics: UWA offers free online courses to help newcomers start in virtual worlds‑edu‑education‑in‑virtual‑worlds.html
[08:39] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, Twitter: @bridges4women, Facebook: Https://
[08:39] Zo (zotarah.shepherd): BEACH College, Santa Rosa, CA
[08:39] Frans Charming: Jeroen Frans ‑ Amsterdam, The Netherlands. Technology Specialist @ ‑ Twitter: @Frans
[08:39] Grizzla (grizzla.pixelmaid): I still can’t hear anything ‑ so I’m going to leave, to let someone else take my seat 🙁
[08:39] GentleAlso Afterthought is an alt for Gentle Heron, Virtual Ability, Inc.
[08:39] Ethelred Weatherwax: Dave Dexter, The Museum Collective, Oklahoma USA
[08:39] Pathfinder Lester: John Lester, Montreal, ReactionGrid,, Twitter: @Pathfinder
[08:40] Jerome Newstart (jeromenewstart): Jerome Newstart, First Un ited Church of Christ
[08:40] Ebbe Linden whispers: Ebbe Altberg
[08:40] Oronoque Westland: Roberta Kilkenny, Department of Africana and Puerto Rican/Latino Studies, Hunter College, City University of New York.
[08:40] Loren Alunaia (reeveskd): Loren Alunaia (a.k.a. Keith Reeves), director of distanSLab Educational Technology Resource Center on the mainland ( and Director with the Virginia Society for Technology in Education (, which maintains a state‑level presence here in SL on VSTE Island.. Online at
[08:40] Beth Ghostraven: Beth Ghostraven, middle school teacher‑librarian in RL (northern Virginia, US) and owner of the Book and Tankard Pub in Victoria City, Caledon in SL; unofficial liaison between education groups in SL. For information on events for the educational groups that I work with, see the ISTE SIGVE Massive Open Online Calendar at
[08:40] Sister (sister.abeyante): Sister Patrice Colletti, Milwaukee, WI (Sister Abeyante‑ Virtual Ability)
[08:40] Ari (arisia.vita): Earl Kiech, Tullahoma, TN, International Spaceflight Museum,
[08:40] Aldo Stern: Aldo Stern Rocca Sorrentina Project
[08:40] Zinnia Zauber: Renne Emiko Brock‑Richmond, Sequim Humanities and Arts Alliance and Peninsula College, Sequim, Olympic Peninsula, Washington. Http://  @renneemiko
[08:40] Wisdomseeker (lissena): Lynne Berrett, metro NY area, Founder of Wise Brain Project on Inspiration island in SL
[08:40] iSkye Silverweb: ISkye Silverweb, Virtual Ability & VWBPE
[08:40] Tredi Felisimo waves at Gentle’s afterthought  🙂
[08:40] Chayenn: Monique Richert, Protect Yourself 1, Inc., Baltimore MD,,, @PY1US
[08:40] Dancers Yao: Kara Bennett, Elder Voices, Inc Los Angeles, CA Human Rights and Health Care
[08:40] Don Setzer: Don Setzer ‑ Virtual Ability
[08:40] Coughran Mayo: Dick Dillon, Innovaision LLC, St. Louis MO @Innovaision on Twitter connect with me on LinkedIn
[08:40] Par (parhelion.palou): Parhelion Palou, near Baltimore MD, generic volunteer, no web, Twitter, etc.
[08:40] JJ Drinkwater: RL: University of Michigan & ACRL‑VWIG, SL: Alexandrian Free Library, Caledon Library,
[08:40] Serene Jewell: Kathleen Watkins, San Francisco, virtual world builder and anthropologist@serenejewell
[08:40] Tredi Felisimo: Donna Davis, University of Oregon
[08:40] Barbie Alchemi: Barbie Alchemi‑ Founder of Creations for Parkinson’s and owner of Creations Park
[08:41] Josephine Junot: Josephine Dorado (NYC), President of Fulbright Association’s New York Chapter and Professor at The New School. Http:// Twitter: @funksoup
[08:41] Red (talkwithmarie): Marie C.‑talkwithmarie, aka Red. From Greater Boston, Founder of Girls project/Girl TV/Talk! With Marie, The Four Bridges Project Event Hostess,,, @talkwithmarie
[08:41] Maika Giordano: Mari Carmen Gil, University of the West of England, Education Innovation Centre, MA Education in Virtual Worlds
[08:41] Tori Landau: Patricia Dean, N. Ireland, currently redeveloping the Terra incognita sim, formerly a volunteer with the Open University in Second Life and the Open University’s Deep Think campus. I’m independent.
[08:42] Ozma Malibu: Sandra Sutton Andrews, Floaters Technology Outreach to Vulnerable Populations and Floaters Gallery at The Millet House, Arizona, Mexico and On the Road! Http:// @ozma
[08:42] Glitteractica Cookie: Susan Tenby, Online Community and Partnership Director, Caravan Studios, a Division of techSoup, SF CA @suzboop @caravanstudios
[08:42] Maika Giordano: Http://
[08:42] Full Sim Sensor: Visitor status update
New visitors:
• emapen.juliesse (emapen Juliesse)
[11:43:37 AM] Joyce (Rhiannon) Bettencourt: [08:43] Jerome Newstart (jeromenewstart): First UCC at
[11:46:28 AM] Joyce (Rhiannon) Bettencourt: [08:44] Æon Jenvieve‑Woodford (aeon.woodford): I’m a professor of language arts and philosophy at a small university. We share art and literature at our sim, Ce Soir Arts. My wife is the creative one. Contact her at 🙂
[08:44] Red (talkwithmarie): Yes
[08:45] Æon Jenvieve‑Woodford (aeon.woodford): Red, Mireille sends her greetings! 
>> SAFFIA:  Hi, is it possible for names to be read?  The camera ‑‑ at the moment I’m just picking up the sounds of a lot of people typing.  
>> RHIANNON CHATNOIR:  Well, there’s quite a few people here.  It’s probably ‑‑ and they’re going to add it to the transcript.  But you’ll have it ‑‑ you can add it to the transcript ‑‑ to the notes of your video, is probably the easiest way to do it afterwards, Saffia. 
If you can make sure ‑‑ anybody who has a open mic ‑‑
>> PAR:  It’s still open.
>> RHIANNON CHATNOIR:  If you haven’t introduced yourself already, please do so.  Also in preparation, if you have any key questions ‑‑ I know we had a few that I’ll sort of start off from last time.  But if you have any key questions, you can start IM’ing those to me and then we can use them to kind of start the discussion.  
Glitter, it’s up to you, whenever you’re ready. 
For those who may not know, Glitteractica Cookie is Susan Tenby in real life and is the director of Community and Social Media at Caravan Studios, which is a subdivision of TechSoup who hosts these communities. 
>> GLITTERACTICA COOKIE:  Hi, can you hear me?  So yeah, I don’t really have anything formal prepared.  I just wanted to give context to the new Lindens that I haven’t met and to the new members here.  Basically the history of the Nonprofit Commons starts with my background in online community management.  I’ve been working in online communities since 1997, in various forms:  Listserv administration and message board launching for TechSoup.  
I joined TechSoup in 2000 to launch the site, so I’m kind of the last ‑‑ I don’t want to say surviving’s because they are still alive but last current employee at TechSoup from the launch team that actually launched the site and I was writing articles for the site and I did the first listserv for the site which is the newsletter we still have called “By the Cup.”  I launched the message boards and just started growing online communities for non‑profits as they evolved.  As online communities evolved, I was using them and looking at them as a way to organize non‑profits. 
So, launched the TechSoup message boards and then I started kind of hearing about Second Life and I actually was brought into Linden Lab to do ‑‑ the way I discovered Second Life was I was brought into Linden Lab to do a focus group as an online community manager.  I ways just brought in by Jessica Linden, who is now still in the city and a friend of mine but doesn’t work at Linden Lab any more.  Jessica Kowalski is her real name and so she brought me in as a focus group participant to kind of give feedback on this new virtual world, and I immediately thought of the applications for non‑profits.  
So that was back in 2006 ‑‑ or 2005, I guess.  And then I started poking around and going around with a little kind of speech looking at Information Island, because that was kind of where the library alliance had planted.  So there were several non‑profits there, not that many.  American Cancer Society was the big one.  So I kind of met the nonprofit leaders in Second Life.  
And then Laurie Bell donated part of the library stem Information Island.  And then I went to the Second Life conference and I met Angie Chun and she and Gun Chun donated the first Nonprofit Commons sim.  And then I kind of moved on from there and kind of got a great group of volunteers together and we all grew this community together.  We realized that there wasn’t really an independent collection of non‑profits from all over the world.  
So since then we got the Aloft sim donated.  That was for gear, and now we TechSoup supports the sim.  
The Caravan Studios connections is Caravan Studios is a new division of TechSoup.  We spun off ‑‑ six of us spun off as an interpreneurship, as opposed to intrapreneurship, about 18 months ago.  And the focus of Caravan Studios is building apps for social benefits.  Not apps for specific non‑profits but apps for social benefit.  We have three in the marketplace right now that you can put on your phone.  
Range which helps locate free meals for youth in the summer months.  There are one in six kids in the summer months go hungry because they rely on the school lunches program.  
SafeNight which helps crowd fund hotel rooms for victims of domestic violence and human trafficking when there are no available shelter beds.  Those are our two main apps. 
Our third app is actually not yet available for the public but it’s called 4 Bells and 4 Bells deploys known volunteers in times of emergency.  
So you can learn about all our apps at and you can follow at Caravan Studios on Twitter and at SafeNight app on Twitter.  
But basically from my perspective I run an online community meet‑up for online community managers.  I’ve just been an online community person from the beginning.  And so Second Life really seemed to me like a wonderful way to quite easily gather groups of dozens of non‑profits from all over the world.  And I have to say, my experience long on being a veteran in quite a young field this is the only place I’ve ever seen where we can have a weekly live meeting with between 30 and 50 people every week since 2006.  So give yourselves a hand for that.  And I certainly couldn’t do it without all of you and all the members of the volunteer.  You guys are so great. 
And really long‑standing members, consistent.  That’s what’s interesting, there’s always new members but there’s a consistent core of volunteers that self‑organized and became members with all different life experiences and abilities from all different cultures.  
So, yeah, I’m just really proud of you guys and this community of non‑profits and hopefully we can continue to meet and share best practices.  That’s really what the core of the meeting ‑‑ we’ve kind of seen what works and what doesn’t.  We realize fund raising doesn’t work it’s too micro at this level.  But what does work is the sharing of skills and experiences and just having a live place to collect and share experiences.  
So thank you and onward and upward with the Nonprofit Commons.  If anyone ever has any questions for me, I’m really easy to find and my name is Susan Tenby.  Thanks.  
>> RHIANNON CHATNOIR:  Thanks, Susan or Glitteractica.  
And as she was saying, I passed out a link for the infographic but the idea that this space is obviously vibrant enough and rich enough, as we all know, that not only has it touched a lot of us but the fact we can hold ongoing meetings and it’s been going on enough since 2006 and that we’ll sit here for an hour and a half and all be very engaged and some people sit on for the hour later to the ventures meeting.  So that’s better than usual sort of site traffic for any website. 
So, I don’t know, Ebbe, if you want to start things off.  I know obviously you’ve been outreaching to various community groups.  There’s been educators and a library focused kind of communities that you’ve sort of reached out to and chatted with first.  And I think some of us also saw your keynote at Virtual World’s Best Practices in Education.  And obviously you’re kind of looking to touch back to community groups within Second Life, so it would be kind of good to maybe set the stage for that and, you know, start talking on that for a bit to start us off.  
>> EBBE LINDEN:  Hello, everybody.  Yeah, I don’t know if you already heard I was talking before so I don’t want to repeat myself too much but I try to draw you in and meet all kinds of various groups as often as I can across a broad spectrum of different users that are using [sound going out] to better understand how Second Life I’ve sign use and what we can do to make it better for everybody to take it to another level.  
As you heard, we’ve announced we’ve begun work on the next generation world so we’ll take questions on that as much as we know at this point.  There’s a lot for us to still figure out with regards to that so it’s going to take quite a while. 
And again we reiterate we’re on course [mic going in and out] times as well.  
Glitteractica Cookie can’t hear. 
>> RHIANNON CHATNOIR:  Yeah, your volume is a little low and breaking up a bit.  I don’t know if maybe ‑‑ obviously there’s a lot of avatars here in a small space. 
>> EBBE LINDEN:  (Inaudible). 
>> RHIANNON CHATNOIR:  Yeah, maybe lower them down for this.  It’s often very easy to have very high draw distance and things like that and then walk into a place like this with a lot of avatars.
>> EBBE LINDEN:  Is this better or the same?  
>> RHIANNON CHATNOIR:  It’s better.  We can hear you much better.  Maybe it was the mic you were using. 
>> EBBE LINDEN:  Actually, okay.  This is weird.  All right.  I’ll do this though.  I switched to a different mic this works for everybody?  Okay.  Strange.  This is ‑‑ should be worse but it’s better.  Excellent. 
GLITTERACTICA COOKIE:  Ebbe, would you mind just starting from the beginning, because now I can hear you perfectly and I couldn’t hear anything.  This is Glitter, sorry. 
>> EBBE LINDEN:  Sorry for those who heard me the first time but I’ll do a bit of a repeat. 
I was just saying that I like to drop in and meet with a lot of different groups, trying to do it as often as possible to learn more about the communities in Second Life and the use cases of Second Life and what works and what doesn’t work so well and what can we do better.  And I also mentioned that yes, we have started to talk about the fact we’re building a next generation virtual world.  Not a ton of detail of what it is exactly but I’m happy to take questions and answer as much as we know at this point, which is not even close to everything.  It’s very early.  It’s going to take years.  It will probably start to reveal itself in some sort of alpha beta form later next year. 
And yeah, I’m extremely happy to be here.  The fact that you guys have had this tempo of meeting once a week for this long is an amazing ‑‑ it’s an amazing thing.  And the fact that you guys do so many good things for us and for yourselves and for a lot of people to make Second Life a better place.  And so I just really appreciate what you‑all are doing.  And I’m looking forward to hearing your questions and spend most of the time on Q&A. 
>> RHIANNON CHATNOIR:  That’s great.  Yeah, as Susan said, you know, there’s a wide variety of non‑profits that are here.  Everything from smaller nonprofit groups all the way up to folks like through the years people like Keva and things like that also been a part of it, so it ranges.  And we also have a good mix of folks who are librarians, educators, social good technology interested people as well.  
So, that kind is the makeup of the audience you’re speaking to, at least here.  And you’ll notice there’s a lot of people who have been long, long time Second Life users.  For myself, I go back to January of 2005 and there’s a lot of others here that are kind of on that level as well. 
As Susan said, they used to have in person ‑‑ kind of picked in person meetings in regard to that.  They would bring people to Linden Lab for those focus groups and then they moved to the townhalls and these events are sort of close to that, though targeted on the community level. 
And I guess, you know, a lot of folks are wondering, especially with the educators and non‑profits how that fits into, you know, at least the strategy ‑‑ I know the details obviously on the new platform are still going to be evolving as you develop.  But I guess the strategy of the nonprofits and educators and those sort of doing projects which are often the kind of early adopters and innovators that are bringing in other groups of people.  So what your strategy is kind of for folks like us in that realm. 
>> EBBE LINDEN:  I wouldn’t say we have an explicit strategy to that level of detail just yet except that what we’ve said is that the next generation will be done in the spirit of Second Life.  So, open allow for as much freedom as possible while still keeping it sane and useful to most residents.  And so just like in real life and what we see in Second Life, you see a lot of similarities to things that take place between real and Second Life.  And we hope that will happen in the next generation platform as well, where the breadth and depth of use cases and companies and organizations and, you know, all the different ways that people do use Second Life today is something that we would be really happy to make sure continues in the next generation. 
So I think of it more as a thinking about trying to do a lot of things the same way in what you can do but just make sure you can do it much, much better.  Performance, quality, sort of improved user interface.  There’s a lot of areas that we can improve, but Second Life is sort of ‑‑ because it’s now, you know, 13 years old technologically speaking and 11 years old in essence the day they opened the doors, there’s a lot of constraints that make it very difficult for us to take it to another level. 
The one thing that I’m thinking quite differently about for the next generation versus Second Life, at least as we start out, is Second Life today has been primarily I’d say promoted and advertised to the consumer.  And Linden Lab is more or less responsible for acquiring those consumers, and so shove those consumers through a fairly narrow front door and its up to them to find relevant communities and experiences once they get inside.  
For the next generation platform, we think a little bit differently from the beginning.  We more or less think of the creator as the primary customer, as opposed to the consumer, if you will.  And we want to empower the creators to be able to create incredible experiences, and those will be, you know, some very similar to what you see in Second Life today but hopefully will look better, be better performance and easier to use and more powerful so they can do even more interesting experiences.  And then give those experience creators ‑‑ and experience creators is a very broad ‑‑ many of you have experience creators if not most of you, but give the experience creators the tools to attract audiences into their experiences from the outside world. 
Because there’s too much variety inside Second Life for us to successfully market all the different types of users that might find these experiences.  So it’s easier for the people to find the experiences from the outside world and come into them and give the creators the tools to attract and retain users to their experiences is a little bit of how we think about it.  To me it’s like turning it inside out a little bit. 
So, those are some general thoughts. 
>> RHIANNON CHATNOIR:  Yeah, and I’m not sure if you’re going along with the chat as well.  There was a question sent to me that we talked about at a pre‑meeting last week to kind of sort of set the stage of discussing this.  Some of what you’re saying almost harkens back to there used to be a community gateway program that Linden Labs had that would kind of nurture ‑‑ where you still had the general portal that everyone would come through through Second Life.  They also had a separate sort of ‑‑ a different sign‑in, where people would be filtered into the community gateway of their interests.  So sort of an extra part of the signup process where they would be asked for interests as well as then they would funnel them to a community gateway portal instead of the general Linden Lab ones. 
So folks like Virtual Ability or here at Nonprofit Commons, we’re a community gateway.  There were some of the prominent educator communities that were that way too, and it allowed people to self‑select on registration that input in.  So I think some folks are like wondering in some ways what you’re talking about, if there are ways to kind of triage the tool or bring back something like that whether, you know, either here or considerations for the next gen platform so that way there can be a way to help bring people in even if you’re still using the same main portal. 
>> EBBE LINDEN:  Yeah, I think some of those attempts, like the community gateway and related activities, I think was actually heading in the right direction and I think they unfortunately were discontinued, if you will, prematurely, and I think maybe that could have been ‑‑ whatever it was, leadership changes, layoffs and choices had to be made and unfortunately those sort of went out at some point in time.  I think it would have been better off if they continued to try to make those better and better because I think ultimately that’s the only way to scale, is to sort of expose more of what’s going on inside to the outside world and be able to attract people directly into those relevant experiences. 
So, we have on our list of things to look at for Second Life as well.  There’s a number of projects that are sort of like the community gateway project.  We have like three or four things we’re going to meet up and see if we can combine into starting something on Second Life to revive some those concepts and get some traction on that and at least then be able to learn some things in advance of the next generation platform, sort of start of getting up to speed sufficiently to get going at that. 
So it’s on the list of things to do.  I’m not sure when we would have the resources to start tackling it, but at least that’s how we’re thinking.  Empower the creators to create incredible things and attract audiences directly into those things. 
>> RHIANNON CHATNOIR:  Yeah, that would be great.  And the ‑‑ and kind of relation to that that feeds off of some of the focus group stuff we were talking and that kind of thing.  Like these features you’re talking about and obviously these meetings we’re having now and I guess, you know, kind of probably go into this more as we go, but what’s the plan for continuing to kind of interact with and engage these communities of interest, whether they be nonprofit, educational, that kind of thing, in any of the fixes or changes in regards to Second Life or any of the developing of secondary platform.  Because I think that’s important beyond these conversations today, you know, what’s sort of the plan of engagement there. 
>> EBBE LINDEN:  Yeah, so there’s fortunately or unfortunately but more fortunately in some ways there’s a lot of different groups with a lot of different viewpoints and great feedback.  So obviously I try to bop in on meetings like this as often as I can.  Obviously the people that are working on Second Life, I have various meetings as well with various groups to provide and get feedback on their road map.  And right now, what we’re doing with regards to the next generation, it’s still so early.  There’s like all this obvious plumbing you have to do regardless of where we’re going to ultimately take it with regards to the user experience.  So right now we’re dealing with things like rendering engines and physics engines and lighting and terrain systems and all kinds of basic building blocks that you sort of need.  And we’re just make sure that each of those are much, much, much better than what we have in Second Life today. 
And as we get more and more down sort of the path of what should the exact experience be and the exact feature set on top of that experience and what’s the priorities of those things, then we’ll obviously start to engage more and more with the community.  And then we’ll obviously open the doors early enough that, you know, none of the extreme decisions have already been made.  So the first users that can come in and check this thing out, sometime in the first half of next year is my guess as alpha users, maybe under MDA or something, and we’ll try to make sure we get a cross‑section of different users to be able to come in and create things.  And we primarily good creators that can give us good feedback on what can be create and can’t be create and how can it be better. 
And then ‑‑ that will be early in the process.  And then as we progress, we’ll open Moore and more for more and more people to come in and see what we’re doing and provide feedback and we’ll then start to really think about what kind of teams and what kind of processes do we need to be able to collect as much feedback as possible from a broad range of users and groups and people trying to do different things, what about education, what about games, what about communities, what about social interaction communication, lots of different aspects that will get feedback on. 
There will be plenty of time to do that for the next generation product.  I don’t think we’re at the pint where it’s going down a particular path that anyone would sort of disagree with yet.  So that will come more, like I would say, next year.  
As far as the Second Life road map, which is more now and here, we’ve already sort of announced what the things that the team are focusing on.  And then, you know, as they progress on those things and start to figure out what to work on next, obviously you guys ‑‑ I’m not sure what the easiest way to interact with that group is, but you know we should make sure it’s easy for you guys to provide feedback to that team on what you think is the most important things to improve in Second Life. 
>> RHIANNON CHATNOIR:  Yeah.  There was a structure and a broader ‑‑ I think this got brought up when I watched the video the last meeting that you had, this was a structure of more of a community group and a community kind of focus liaisons within Second Life.  There are still are community folks obviously on your team, but much more concerted effort that there were staff members that were sort of assorted to that. 
And somebody ‑‑ I think that’s on Ebbe’s side. 
>> EBBE LINDEN:  We have some questions here.  I saw will you expose metadata to users and creators?  
Think of it ‑‑ like early on we were thinking a creator that creates an experience should have something like Google analytics or something to be able to understand what kind of activity is taking place with regards to their experience and to help them optimize for what’s going on there.  If that answers the question for JJ Drinkwater. 
And then will we consider full ADA, America With Disabilities Act, from the ground up?  Yeah, I wouldn’t say we specifically thought about that, but clearly that’s something we need to solve for.  So we’re trying to think of how do we make sure the user interface is extremely flexible so that it can actually be customized and tailored.  We have said we’re not starting the product as open source from the beginning.  It’s basically to try and contain complexity.  But we want to enable the user interface to be extended and be very flexible and modified and updated so that people can get better ‑‑ can sort of modify the experience and it’s more optimum for them.  Whether that’s because of disabilities or other use cases where users want the user interface to be slightly different.  
So think of it like being able to have a system of add‑ons or extensions or something to able to modify the user face and experience and provide as much access to those types of developers as possible to modify and extend the user experience.  
Let’s see.  What else we have here.  
>> RHIANNON CHATNOIR:  And I have a couple of questions on my side as well.  So I can ask you one of those. 
So, Loren Alunaia, I’m going to slaughter his name, but he was asking sort of to the point of some of the things you were talking about, that keeping the function while enhancing the ability and performance of things, that those who work in K through 12 public education and I also know this kind of goes through those working with youth and nonprofit things, but those constantly seeking to engage students.  They have concerns about, you know, user experience and young user safety and then for that first point in building ‑‑ in building out his project, they realized how steep the learning curve can be, and what are your thoughts on making that initial entrance easy without sacrificing the complexity of the functions that high end users would want. 
>> EBBE LINDEN:  Yeah, I think that’s ‑‑ you know, part of the complexity of Second Life is just the incredible breadth and depth and ‑‑ it’s almost like everything you have on the Internet that’s sort of shoved into one box called Second Life.  It’s a communication system, it’s a social network, it’s got build tools, it’s got an economy.  That’s like having, you know, Ebay, PayPal, Skype and, you know, some high end 3D authoring tools all in one product, which makes it are really difficult to make it simple.  
But I do definitely believe we can do a lot better than we have in the past.  And without dumbing it down so that you somehow suddenly become constrained in experiences that you can create, because that’s part of the ‑‑ what makes Second Life so great is just the incredible breadth and depth of experiences that are being created, so we certainly don’t want to limit what can be done.  
And with regards to the safety on how do you get, you know, education to be more comfortable to send people into these experiences, well, if we make it a lot easier for someone to create an experience, choose who can access that experience and have a very easy way to bring users directly into that experience without having to go through our generic front door to get to that experience, I think that will make it very ‑‑ much easier for people to comfortably create ‑‑ would more or less feel like stand‑alone experiences where they can sort of keep it a little bit more contained to what they want their users to see and do so those are some of my thoughts on. 
>> RHIANNON CHATNOIR:  Yeah, on the kind of continuation that kind of jumps off on that, in regards to say bringing in youth, teen it agers and that, obviously you probably know from the history of Second Life there used to be a withhold teen Second Life grid, and several of us, myself include, were part of educational programs for many years and then the lab took that away. 
Obviously it wasn’t as economically viable to keep it separate and ‑‑ but those of ‑‑ those that are doing work with teenagers, like is there any thoughts about how that demographic could fit into even that next generation world, whether, you know, that you’re developing, those that don’t fall into that age group that are coming into Second Life now and parking back to the teen Second Life. 
>> EBBE LINDEN:  Yeah, so there’s different ways to slice and dice this pie.  Today Second Life is like one pie with some ratings for whether there’s pepperoni can only be on one side of the pizza and not on the other side.  But I think it would be much more flexible with the next generation where the notion of different grids, if you want to call it that, or domains will be a lot easier to it do. 
We still have to think about whether we want to have multiple name spaces.  Like do you have to ‑‑ if you come to different experiences, do you have to register all over again or can you have the same tea across now?  For now we’re saying you can have the same identity across all and communicate across all and have a social network across all.  But you could have a user obviously be constrained as to which parts they could access or which parts ‑‑ or which users you want to it allow into your experience. 
So, as long as people are comfortable saying a student ‑‑ call it a sub‑grid and students come straight into that and everything has been sort of approved by someone, not necessarily us but someone, to be part of that part of the world, for that side of the pizza, they ‑‑ you know, those users could still of course find their way out of there and go to the other side of the world where they might interact with something that that educator would not necessarily be approving on ‑‑ approving ‑‑ you know, wouldn’t be happy if their kids went to those places. 
So it’s a little bit like a city or a country, where we all have our identity, we can go anywhere we want, more or less, and you just try and tell kids don’t go to that neighborhood.  
But I think it will be a lot easier in the future with where we make it easy for people to have their users, sort of have direct access into a particular experience or set of experiences.  Where they can more control the messaging and how ‑‑ what the experience for those users are. 
>> RHIANNON CHATNOIR:  Yep.  And I think you see some of that development or concept of that development if you look to the open source movement that has spawned off of Second Life and opening the viewer, where you have the concept of the hypergrid.  And even Second Life has the ability through like the registration API capabilities to kind of set the lock people to a region or allow people in through the stated settings. 
So obviously I think that continuing on and refining that would make those things better. 
>> EBBE LINDEN:  Yeah.  So a lot of this is possible today.  But today just takes a little bit of rocket science to set it up.  So this should be super easy for an educator to sort of do out of the box, not have to become sort of a master of API’s and ‑‑ I mean even just trying to configure your land to know who can go there and who can’t go there, it takes some understanding to do that today.  And we can obviously make that a lot easier. 
>> RHIANNON CHATNOIR:  And okay.  I think we can probably sort of drop to Pathfinder’s right now.  Can you share a particular functionality broad future that the current SL completely lacks but that could be enabled in the future, spiritual successor to SL.  I think Frans Charming also posed a question about that.  What’s sort of would be possible in that next gen that’s not possible now?  
>> EBBE LINDEN:  Well, I think with better tools, better scripting languages, basic core capabilities, you know, more interesting experiences will be created from that.  So it’s not necessarily that it’s specific features, it’s just all of the features we have being done better.  I mean like we’re just rolling out experience keys right now which will sort of open the door for a whole new set of experiences that couldn’t be done before in what would be at least a reasonable user experience.  So that’s just one example. 
So I mean you could almost do anything in Second Life that you could do in any game engine, it’s just the results wouldn’t be as good.  And if they’re not good enough, then your conversion rate and the ability or, you know, having users stick around in those experiences will obviously be challenging. 
So, in some ways we’re thinking about a lot of just being related to quality, performance, scale are sort of the core areas we’re focusing on now.  And then on top of that, you start adding ease of use, easier interface that are easier to understand.  And all those things combined, you will have experiences that you’ll see in the next generation that you just could not create in Second Life.  You might be able to create the same idea, but not with the same level of sophistication and quality of execution. 
So, that’s probably sort of what we’re thinking about mostly. 
>> RHIANNON CHATNOIR:  Yeah, and I misread Frans’ part of that, which is the converse of that.  In the next generation platform, what’s the possibility of things that won’t be there that are here?  So what will ‑‑ I know some people have been concerned about what that means for content that’s been created and porting over any of that and those kind of things. 
>> EBBE LINDEN:  So what we’ve said is that we’re not going to make content backwards‑comparability constrain how good the next generation product can be. 
Which means a lot of content is being created to do, whether it’s our avatars or clothes or houses or experiences, it’s not something we’ll just automatically function the same in this next generation product.  There will be certain assets that you can bring over.  We said that it should be easy to bring over your identity and your Linden dollars and be able to go back and forth between the two as you wish.  But a lot of content will have to be created from the ground up because in this day and age, you just wouldn’t really start from where Second Life started.  We just have too much content.  It would be too complex to try to do something much, much better that still has to deal with all the existing content. 
And then to provide all the tools to actually edit and manipulate that content when it really should be done in very different ways. 
So that’s what we said so far.  Yeah.  
>> RHIANNON CHATNOIR:  And in relation to that ‑‑
>> EBBE LINDEN:  Sorry.  There was a question asked what will not be possible.  Well, in the beginning when we open the doors to this to a limited user set, there will probably things a lot of things you can do in Second Life today that you can’t do in the new product right off the bat.  I mean, Second Life has 11 years of features and functionalities and funky nooks and corners of capabilities that we won’t necessarily start off by replicating everything we have, because a lot of the things we have in Second Life we probably shouldn’t have because it’s part of what’s adding to the complexity and the confusion of the experience. 
So, it will probably ‑‑ when you first see it or first get access to it, it will probably find a number of things.  Like oh, where did my feature X, Y, and Z go that I liked so much?  We’ll see over time how those things get added in in a logical fashion that doesn’t just create what I call ‑‑ you know, Second Life is a little bit of the stovepipe, things piled on top of things, and it reached a point where for most normal people it’s just overwhelming.  And so we have to see how we can not start off with that amount of complexity but sort of grow into the right experience over time. 
>> PETE LINDEN:  Just to follow on that to be clear, I think what you’re getting at, and correct me if I’m wrong, Ebbe, there may be at least at the start some features and functionality that the next generation version doesn’t have or won’t have, but in terms of the sort of rules of it, the conceptions of the kinds of things that can be done and made on this platform, as you were saying at the outset, the idea is that it will be very much in the spirit of Second Life in sort of the same degrees of freedom and openness ‑‑
>> EBBE LINDEN:  Yes. 
>> PETE LINDEN:  ‑‑ in order for people to create whatever they like.  There isn’t an idea of create the next generation that is very closed off, very limited or anything like that. 
>> EBBE LINDEN:  No, that’s absolutely true.  I mean our goal is to allow people to create more interesting experiences that haven’t been possible today, not less.  I’m just saying in the early days of this next generation, if your first look at it you might feel something is missing that you’ve grown accustomed to or dependent on and it will take a while for those things to find its way in there, maybe in a different form.  But and hopefully in a different form otherwise we’re just replicating little bit of the messy stuff we have in Second Life. 
But yeah, so enable more powerful creations and more interesting creations and still trying to deal with the range of different types of creators.  You have high end creators that are comfortable with Mya and high end scripting and stuff like that.  And then you have people who are more tweakers and customizers.  And then you have people that more or less like to buy clothes and get dressed.  And we have to sort of figure out how to tailor to these different types of creators.  And we might target them in a different sequence so that it’s not obvious to all those users day one, that they ‑‑ that they’re going to be a solution for them but ultimately we want to make sure we provide a solution for as many people as possible to create. 
>> EBBE LINDEN:  And that’s why there’s no talk about any closure of Second Life or we even ‑‑ Second Life will be going on for a long, long time and people will over time be able to choose whether to decide to send your time.  And hopefully we reach a point where people much prefer to create and spend their time in the next generation of product.  But today there’s no way we can determine how long that will take.  You know, it could be a long, long time. 
>> RHIANNON CHATNOIR:  And before we ‑‑ while we sort of jump off that kind of thing, I had another question come in from Matt Burns that sort of jumps off of this in some way.  It relates to, you think about devices like Oculus Rift and PrioVR and things like that, obviously, and there’s folks like High Fidelity, Phil Rosedale, who’s the founder of Second Life has been working without a lot of those sort of tools.  And I think people are curious to know if there’s ‑‑ and has also been thinking about the identity aspect throughout the metaverse, and I think people are curious about what, if any, interaction or communication there is that goes on between the High Fidelity and Linden Lab still.  
I know Linden Lab is part investor for them and I guess any of those other thoughts to those kind of tools like Oculus in the development process. 
>> EBBE LINDEN:  Yeah, as you all probably know we have Oculus support in Second Life today.  In our project viewer.  And we have people coming by the office whether it’s press or various kinds of interested users.  And if you’re in the neighborhood, drop on by we can give you an Oculus tour in our office here.  We’ll try to create a cool lab and we’re eagerly awaiting the next version the DK2 which has gun shipping from what I hear and then we’ll do the work to update our project viewer to work with that new SDK, it will take a few works to do that and get that into your hands to creators ‑‑ today it’s really for the creators, there are no consumers that have Oculus.  A customer version that will sell like significant scale I think is a year‑plus away.  This is early days, just experimenting with it but it’s really cool.  
A lot of the issues while we’re work on the next generation platform is that Second Life and Oculus are not necessarily the best marriage.  You know, you need a very highly performance product with high quality to get the most out of an experience like we’re working with something like the Oculus.  
And we said from the beginning that the next generation we’re going to build it so that it targets phones, you know, pads, PC’s and Oculus.  And if other hardware has meaningful ways to consume bits and pieces of Second Life or this next generation world, we’ll tack those on as well. 
As far as input devices, you know, certainly with an Oculus your keyboard becomes kind of like ‑‑ it becomes not logical input devices with an Oculus strapped to your face.  And no one’s really figured out what the answer to that will be.  We did early experiments with Leap Motion so that you can use hand gestures to do stuff but Leap Motion 1.0 just wasn’t good enough.  We’ve had them visit here in the office a few weeks back to take a look at their Leap Motion 2.0 that’s coming out; it’s much, much better.  Still not sure if it’s going to be mass market enough and good enough for us to integrate with that, but it’s possible. 
We’re also meeting on Monday with another company that’s doing a lot of work.  You know, Six Sense, we’re doing a lot with their stem system and talk to them about whether their devices are the right ones.  I’ve met with various senior leadership at Oculus/Facebook and sort of asked them what their thoughts are, because they’re sort of introducing a bit of this problem by providing a device that sort of makes the keyboard and the mouse not particularly useful anymore and what are their thoughts.  And it’s not obvious what the answer is going to be.  It’s going to be a lot of experiments with user inputs and different methods.  Whether it’s ecoskeletons or cameras reading your motions or speech‑to‑text, there’s lots of combinations of things that we’ll be experimenting with over time and we’ll obviously look at that and we want it make sure we also don’t waste our time doing something useful to three people.  Is it’s going to have to be something that has a chance of being fairly broad, mass market appeal. 
So, that’s where we’re at with those kinds of things. 
Relationship with high phi and Phillip, we’re call can lesion that sort of check in now and then with what we’re up to.  We have no plans in the works of actually doing any explicit sharing of technology or nick like that.  But we meet up now and then with hey, what are you working on, what works, what doesn’t work and just sort of just being friendly and sharing thoughts and ideas.  But other than that, there’s no active collaboration going on.  And yeah, our investment in them is very, very small.  So it’s pretty ‑‑ it’s not a big deal. 
So, yeah, that’s that.  
>> RHIANNON CHATNOIR:  Yeah.  I think we had a couple of questions that kind of fall upon this obviously and you touch upon it too.  There’s a whole need for user experience design in these new device.  And somebody asked about the scale aspect for obviously virtual worlds things like scale and that are important.  And, you know, and again in your next generation platform, like what the thoughts on those kind of things.  So I guess it’s user experience scale. 
>> EBBE LINDEN:  You mean scale as in, you know, the size of things or scale of avatars. 
>> RHIANNON CHATNOIR:  It becomes very important when you’re in an immersive scenario with Oculus. 
>> EBBE LINDEN:  Yeah, it becomes important that the size of door openings and the heights of ceilings and sizes of avatars become morel in those kinds of things.  And that’s why we put the Oculus out there, because a lot of it is ‑‑ some of the things we’re doing but a lot of it is also what creators also doing.  And so doing Oculus work right now is not for us to reach a lot of consumers.  Hopefully that will happen in years time but to get it up now is to put it in the hands of you guys and all kinds of creators to be able to experiment with and go, “Oh, my God, I would have built this stuff differently if I had thought about people seeing this experience or going through this experience with the Oculus.”  And so it’s more for us to learn and for you to learn, and then down the road hopefully a lot of consumers will experience this. 
And I think they will.  But what percentage of time spent on something like a virtual world like Second Life or next generation will be done through an Oculus versus on your iPad or PC, like it’s too early to know.  We can speculate but I obviously think it’s great that the Oculus is doing the work they’re doing and bringing the cost down from the tens of thousands of dollars to a few hundred dollars for people to be able to [mic cutting in and out]. 
I think it will also help us have more interesting experiences and more immersive experiences and ultimately be able to create experiences like you need that total sense of presence.  It will come with time, but, you know, how soon it will come so your average person can sort of walk into that experience by having the right hardware, the right software and the whole setup just so, that will take quite a while to be true for a lot of people. 
>> RHIANNON CHATNOIR:  Okay.  It looks like we had a blip in the conversation but it seems most of it came through. 
So let’s kind of drop this away from the tech kind of platform stuff.  So we had some questions sort of some functionality related things that are kind of some pain points in regards to Second Life in the way now for those people doing projects that are educators/non‑profits in this space. 
A few from the idea that there isn’t ‑‑ because everything is tied to avatar identity in this space, that kind of becomes problematic for those doing project‑based work.  There’s no way to have a ‑‑ or at least it’s against the terms of services to have a corporate avatar and be able to kind of use that in a way ‑‑ to be owner of a project, per se, and especially when you have something that might be academic administrator level, you need sort of something like that; that if staff come and go, even on a non‑profit side, you might need something like that.  Right now the Sim is owned in that way that, the one we’re sitting in, for that reason.  
That also gets tied to, on the nonprofit side of things, those that are 501(c)(3)’s the ability to be able to kind of cash out and sort of sort things in that way.  So there’s that kind of that scope of ‑‑ the question about that in regards to some way to designate ‑‑ sort of in the same way Linden Lab does now with is this avatar going to be a bot.  Could this avatar be a corporate identity, like a company‑related thing rather than an individual, and that be able to be tied to a tax ID or a nonprofit as another part of that as well.  So thoughts on that. 
>> EBBE LINDEN:  I don’t have any strong thoughts on that.  I mean I think ‑‑ phew, yeah, I don’t have any super clever thoughts on that right away, but I think there might have been several questions there. 
>> EBBE LINDEN:  The ability for ‑‑ there’s one thing of being able to manage call it manage users.  So if I’m a company, what employees or members or whatever it might be of a group of people should have access and should not have access, and how many places do I have to manage this access list when probably many companies and organizations already have some tool they’re using to manage their users.  So are there things we should be able to do to tie these things together. 
And this is fairly common in sort of business applications to be able to integrate with, you know, other user management systems so it becomes easier to manage who has access and who doesn’t. 
And we’ll think about those things.  As far as tying yourself to ‑‑ for taxation or stuff like that, I haven’t really thought about at all, so I don’t even know what we could or should do.  So that would be interesting to get some of those written up and sent to us so we can ‑‑ and there might be people who have thought about those things, but I haven’t.  So it would be good to get that feedback and figure out what we could do with it. 
>> RHIANNON CHATNOIR:  It definitely came up in our discussion last week.  But it certainly effects anybody who does fund‑raising.  As Glitter said, it could be a little problematic in regards to you dealing with a mico‑transaction, so fund‑raising equates a little bit differently.  But you do have campaigns like ‑‑ think about Relay For Life.  We’re all familiar with that.  And, you know, you’re looking at there where they’re raising hundreds and thousands of dollars.  
You know, myself and others here have done sort of more localized fund‑raising.  On those levels, there’s no way to tie ‑‑ it’s an individual tax I.D. number and not your company’s tax I.D. number.  So if you cash that out, or a check is drawn, it’s seen in that way. 
Similar ‑‑ you know, in the now, that’s affected by if a creator, I think with the tax changes, the tax law changes that happened, there’s triggers in place on the Linden Lab side of things for content creators if their earning so much money through the system, they have to fill out the I‑9 or whatever the form is and then the corresponding international one. 
Similarly if you were doing transactional things on a business level things for bits or on a donation for a nonprofit, it shouldn’t be tied to the individual because that has far reaching implications if somebody raises $10,000 for a charity or something, which has happened, I myself has done, and then would have to have that be a personal donation go through your own personal sort of scenarios.  So I think that’s what that relates to. 
>> EBBE LINDEN:  Yeah.  Send me or Pete or us in some way thoughts on that and then we can think about whether we can extract that in a way because it’s probably a lot of potentially slightly different use cases.  And someone else commented here, you go into international and the complexity might explode on us. 
>> RHIANNON CHATNOIR:  Yeah, true. 
>> EBBE LINDEN:  So we have to think of a generic solution that doesn’t become overly cumbersome for us to do. 
>> RHIANNON CHATNOIR:  Oh, I guess in response to that, in regards to those that are thinking about fund‑raising, and this probably comes upon to the kind of currency, commerce system of the next generation platform.  And Zinnia was asking about PayPal integration for the next gen world, but that probably brings up questions of the overall thoughts on what currency and commerce would be like in that next generation platform. 
>> EBBE LINDEN:  Our current thinking is to basically extract capabilities of all things commerce and money and virtual currencies and all that from Second Life so that it becomes a service that both Second Life and this next generation product could use.  So I would think of them as being very similar.  And so that’s not an area I would necessarily feel we have to do something.  It’s already a very strong system and so we don’t necessarily feel we have to completely redo that.  It’s more of right now it’s just intertwined with Second Life and sort of an unnecessarily complex way.  So extracting it and making it a service ‑‑ so I would expect a lot of similarities, the same currency, all the work we’ve done to make it a very stable virtual currency that people trust is something we just want to continue with going forward. 
>> EBBE LINDEN:  I see a question from Loren.  Do you have a preferred method for us sending specific inquiries of that kind or feedback or thoughts or ideas?  And actually Pete and I looked at our and how would someone give us feedback, and it’s a little embarrassing.  It’s actually not that simple.  Yes, we have this JIRA bug‑tracking tool but that’s not like something a normal human being would use to just give us thoughts and feedback.  I think that’s something we have to do easier and maybe we’ll at least make sure we have a basic e‑mail or something where people can send in thoughts and ideas so we can collect them at a higher rate.  Today, I think people with feedback wouldn’t necessarily know how to give it to us in an easy way. 
If it is bugs, we would obviously ‑‑ we would certainly want them to go into the JIRA system so they can be tracked and prioritized and all that.  But we also don’t want people to not give us feedback or bugs because it’s too complicated, so it’s something we’ll need it to solve for. 
>> RHIANNON CHATNOIR:  And certainly in the meantime there’s been obviously other discussions post your meetings, there’s also been a lot of community discussions that post impacts that.  I don’t know how much you get to see those links, but any questions that filter through this, like obviously we’ll be following up on the Nonprofit Commons side of things, so you can funnel things through us.  
And I know there’s been discussions from some of the ‑‑ a few of the folks in the audience too like how to create ‑‑ kind of self‑organize an almost working group that could interface with Linden Lab in that way that would be representative of, you know, non‑profits/educators, folks that fall within our range to be able to feed feedback and thoughts to you in that way. 
>> EBBE LINDEN:  Yeah, that’s what I’ve asked most groups I’ve met with, if they can collaborate and come up with a prospective view on what’s the most important things and try to prioritize them as a group before they come to us.  Because there’s no shortage of ideas.  We have millions of them.  But the tough work is usually in prioritizing them, and some things are easier for you to prioritize than it is for us.  But if each of you gave us feedback, we wouldn’t necessarily know how to prioritize those things from your perspective.  That would be helpful when groups of people come together and sort of think it through to the next level, what will really have the biggest impact.  Because if we were trying to do everything people asked us to do, we would hardly get anywhere. 
>> RHIANNON CHATNOIR:  Yep.  I know there’s differently lots of very engaged but different communities.  Having, you know, as been part ‑‑ was part of organizing all the Second Life communities conventions that happened in real life that were user group ‑‑ you know, message conventions and they ebbed and flowed from 2005 to 2011.  But hundreds of people in any of those.  And the breadth of various communities, we’re here today and educators and nonprofits predominantly but there are folks in role playing communities and destination things and more social things or music communities.  So there’s a huge plethora and I can see how that would get out of hand. 
So, you know, coming up with a good way to, you know, triage and within the community way would probably be good.  
And a couple of questions come to me in the back end.  Sort of on the promotion related thing, obviously way back in the early in the conversation you brought up how, you know, the is obviously promoted to the more general user base.  But how can nonprofits and educators who want sort of visibility to get on the destination guide or a way to kind of promote the work that we’re doing and sort of show off on the website in a way to kind of on the portal to be that way.  Thoughts on that it. 
>> PETE LINDEN:  I can jump in here.  So yes, on the destination guide, it actually should be easy.  There is a form to fill out, also an e‑mail.  If you just ping me, I can send that link out to you. 
And generally we’ve been sort of pulling from there for periodic blog posts, pulling out some sort of highlights there as well.  So especially if you have particular events or special things going on, we’d love to know.  And through that e‑mail address is really the best way to sort of highlight that to us. 
In terms of more sort of general promotion and things that we could do to help make it more visible, one, if you have ideas about it, I would love to know them.  Please ping me and I’d love to hear them because we’re always looking.  We’re looking right now at what else we can do in a similar way to the destination guide and sort of leveraging that to make it easy for everyone to promote what they’re doing in Second Life to the community. 
To the outside world, similarly, I’d love ‑‑ the more I can hear from everybody about what’s going on in your world and the work you’re doing, through meetings like this as well as just sort of one‑offs, whether it’s e‑mail or in world IM, that’s super helpful for us.  As Ebbe mentioned, we are often in touch with the media, whether they’re coming in for interviews and demos or just sort of one‑off opportunities, and the more sort of fresh stories from Second Life that we have about the interesting things going on and the great things that groups like yours are doing, certainly the better it is for us, the better it is for Second Life, and hopefully the better it is for your groups as well. 
So, please, short answer is, in terms of the promoting things to the community and raising visibility within Second Life, destination guide is the best place to start.  But then, you know, over and above that in terms of just being sure that we’re up on what you’re doing, letting us know through direct messages, through e‑mail, through noting it in the forums on community blogs, we try and keep an eye on all that.  So the more you can tell us, the easier it is for us to help sort of pull those out and highlight it. 
>> RHIANNON CHATNOIR:  Great.  And it looks like there’s a question back to you, Pete, from Zinnia, about should we share with you any conference presentations or research that we’re doing in SL?  This goes for obviously education and nonprofit communities. 
>> PETE LINDEN:  Yeah, absolutely.  We’re thirsty for content and particularly thoughtful stuff like that is really helpful for us to have and be aware of, so that would be great.  
>> RHIANNON CHATNOIR:  And there was a question up above from Pathfinder.  Have you thought about creating structured feedback opportunities, like surveys, so you could collect both qualitative and quantitative data on users?  
>> EBBE LINDEN:  I mean yes and no.  Again, for the next generation, like I said, we’re so early that so it’s basic sort of meat and potatoes stuff we have to deal with.  But how you to scale up doing more of that is something we’re going to have to figure out how to do successfully.  And it’s whether it’s bringing users in for usability testing, surveys to better understand what users are doing, looking at the data people are actually doing, market analysis ‑‑ I mean there’s a ton of things that we can and will do and are doing, so ‑‑ to help make sure we make the right decisions and provide something that makes sense to people. 
But I wouldn’t say we have sort of a machine going for that kind of activity, but it’s something we’ll work on.  
>> RHIANNON CHATNOIR:  Okay.  Great.  And look up at some other questions.  Beyond ‑‑ obviously you’ve met with, you know, educators, librarians, our Nonprofit Commons community today.  What other types of Second Life user communities are you looking to reach out to yet?  Obviously some of us here have multiple community kind of connections, so that would be useful for us to also help with you guys if we had an idea on that. 
>> EBBE LINDEN:  Yeah, if you have ideas for communities that would like to meet with me or you think would be useful for me to meet with, like I say, I try to meet with as many as possible, so I’m psyched to do that. 
It’s various ways.  I mean we hop around ourselves.  You know, participating in communities, to seeing communities from the inside.  We meet with as many sort of established groups and communities as we ‑‑ as possible.  It’s possible to do even more but so far I’ve met with quite a few, whether it’s ‑‑ Pete would actually know better which ones we’ve met with and maybe which ones we should still meet with, than me because I don’t even know the ones I don’t know but Pete does. 
Pete, any thoughts on ‑‑
>> PETE LINDEN:  Not at the moment.  I’d have to look back.  We met with quite a few and I’m certainly open to Moore. 
>> EBBE LINDEN:  Yeah, there’s open source communities, educational communities, there’s you guys, there’s been other teams communities as well.  And like I said, we have spent quite a bit of time in world, interacting with people either as obvious Lindens or not so obvious Lindens to understand what’s going on.  And then there’s also look at data on what’s taking place and what are people doing, how you are they behaving.  
So yeah, I haven’t met with any religious ones yet.  That was asked.  
>> RHIANNON CHATNOIR:  Yeah, there are definitely some cross overs to that.  And there’s obviously more social related ones.  You know, you have a lot of the niche sort of things that fall under social, like folks that are role playing Star Trek or steam punk communities which are heavy content creator focused. 
>> EBBE LINDEN:  Yeah, we’re looking those role playing communities, we’re actually looking at.  And those are actually sometimes hard to sit in front of like this and have a conversation with.  You more or less have to go undercover and be part of it to fully understand it.  So we’re doing some of that as well.  
>> RHIANNON CHATNOIR:  And I guess Serene posted a question.  The term service changes still do not satisfied artisan creators.  Any comments?  And I don’t know if you want to add to that, Serene, what type of problems there are.  That might help.  
>> EBBE LINDEN:  I didn’t understand the question. 
>> RHIANNON CHATNOIR:  I guess this relates back to there was a terms of service change a couple months ago in the intellectual property related things that kind of caused a stir with content creation and the IP.  And there was recently a change in the terms of service I think to try to help with that, to help ease some that, but I guess there’s still problems in that regard. 
>> EBBE LINDEN:  Yeah, it’s one of those things that I’m not sure if we’ll ever get to 100%.  You know, take any legal contract and get, you know, a million people to agree with everything in it, like it’s not possible. 
What we have said though very clearly is the content is yours.  We have no interest in taking your content and benefit or profit from that independently in some way.  I mean, it seems like some people have feared that we’re going to sort of be able to take content and monetize it for ourselves.  It’s not even ‑‑ I don’t even know if it’s possible. 
So ‑‑ and clearly something that we haven’t done would be very, very bad for our business when the whole business is dependent on the content creators being comfortable creating content and profit from their creations.  
So ‑‑ and, you know, of course, someone is saying what if LL sells SL and the next owner does X, Y or Z.  Well, clearly any owner can change the terms.  We can change the terms tomorrow to make it really bad for you and so could a future owner that we don’t know who it is.  Obviously, though, in our mind that would be a very stupid thing to do.  I mean that would be a way to rapidly sort of make this business go in the wrong direction.  So I would trust that anyone that may buy this company would see it the same way. 
I mean, if you look at it from our perspective, it’s not that complicated.  We’re completely dependent on people coming to this platform and create content and experiences and be able to profit from those experiences.  That’s our business model. 
If we start to compete with those users or if we start to steal their stuff or whatever, that model won’t work.  And then I’m not sure what model would work. 
So, it’s ‑‑ it just wouldn’t be in our interest.  So I’m not really sure what the big hoopla is.  Then actually if we look at it, it’s actually not that many people that are wigged out about it.  There’s clearly some that are ‑‑ think it’s extremely important.  It is extremely important but there’s some of us that are extremely concerned and I have a hard time understanding why that is, actually.  
>> RHIANNON CHATNOIR:  Yeah, I think ultimately content creation for the creator is a very intense thing.  It’s like birthing a child through your whatever, right?  So I think you will always have that, you know, breadth of it.  An IP is very important but, you know, to the Linden Lab side of thing, obviously, you need to ask for certain amount of rights to be able to provide the platform and the services to be able to spin up all this content. 
So, you know, I guess the last question in all of this, since we need to be ‑‑ at least on the transcription side we need to be kind of wrapping up in that regard.  Those that do have full IP advice to their content, do we ever see a time where we could be able to download and output a full ‑‑ like an open sim, an OAR, the whole region file, where you’d be able to ‑‑ especially for an educator or nonprofit, to be able to export that whole region?  It’s capable in the open source, open sim side of things.  And I think folks here are curious about wanted to do similar for their projects. 
>> EBBE LINDEN:  Yeah, I have ‑‑ if you want to take your content out of Second Life and take it somewhere else, you know, I’m fine with that.  I have no issues with that.  I don’t know if we’re doing everything we can to make that super simple for you.  But over time, you probably find that all the features and functionalities of Second Life might not have, you know, a lot of other systems that are, you know, sufficiently compatible to just run it as it is.  But if it’s your creation, then you should be able to take it wherever you want.  I just can’t promise that it will function somewhere else as it does here.  But I’ll be fine with that. 
And I saw if some Second Life user wants to license their content to another company.  Let’s say you create a cool game or a cool character and then you wanted to license that to Pixar, then you wouldn’t be able to?  Like I don’t understand why you wouldn’t be able it to do that.  We certainly have no interest in preventing you from doing that. 
>> RHIANNON CHATNOIR:  Maybe they’re thinking about the exclusivity.  If the other entity would be asking for exclusive rights, then it would be problematic here, right?  
>> EBBE LINDEN:  If they want exclusive rights, then you as a content creator might have to take your creation out of Second Life.  If they say no, you can’t have your character that you started ‑‑ created in Second Life and have it in Pixar, Pixar might say take it out of Second Life, but that’s up to the creator.  I don’t think we’re involved in that. 
And it’s not like we said, “No, your creation has to stay here.  You can’t take it out of here.”  What?  We never prevented you from, you know, deleting your content if you want to. 
>> RHIANNON CHATNOIR:  So I think we can probably wrap up.  I’m sure there’s going to be still discussion here afterwards but at least for the transcription side of things, the formal kind of part of this, we can wrap up.  
And thank you, Ebbe and Pete, for being here.  I think that these community meetings are a great kind of re‑invigoration of those of us that have continued on through the years here in Second Life and are dedicated to kind of using immersive spaces like Second Life for often sort of serious or purposeful related projects.  You know, we’re happy to have this ability to be able to kind of talk to you and have that voice directly and with Linden Lab.  
So if we can continue that, that would be great.  Obviously on our side we’ll follow up.  I think, like I said, there’s initiatives of trying to create kind of a informal group to be able to kind of maybe ‑‑ working group on the community at large kind of side for things like this.  But any last thoughts and kind of in relation to that or anything you talk about here?  
Do you have any thoughts before we wrap up?  
>> EBBE LINDEN:  Sorry.  Did you ask me something?  
>> RHIANNON CHATNOIR:  Oh, just we’re ending this part of it.  So if you have anything to wrap up. 
>> EBBE LINDEN:  Yeah, if we’re going off the record, now we can really go.  I’m just kidding.  
>> PETE LINDEN:  Now the secret plans. 
>> EBBE LINDEN:  I might have to pop out ‑‑ I might have to pop out at any point in time here, but I’ll stick around until my next meeting shows up at my door. 
>> PETE LINDEN:  I’d just like to say thanks so much for having us and for reaching out, setting this up and including us.  It’s nice to get to chat with you all and I look forward to being in tough. 
>> GLITTERACTICA COOKIE:  Thank you, guys, so much for coming.  I’ve spoken to many Lindens over the years and actually even accompanied Phillip to Congress, so it’s really nice to talk to the new leadership and hear how open you guys are to our work and to sharing and your spirit of openness in general, so just wanted to thank you.  
>> RHIANNON CHATNOIR:  Susan was one of a few handful with Phillip that ‑‑I think that was in 2008 that did a congressional hearing on Second Life.  But I’m sure she’ll come to visit you guys since TechSoup is in San Francisco.  You guys are neighbors and she’s been there many times.  
So thanks to both of you.  And I guess we can kind of take this off the transcript of that and see you all next week for the Nonprofit Commons meeting.  And then I’m sure there will be interactions and conversations post this as well. 
And just a reminder,, the live transcript is still up there but then we’ll post the full, cleaned up transcript on there as well.  And I think Mel Burns is recording, so whenever he wants to share a link on that, that would be great. 
So that’s it for us here today.  We can take this informally.  

The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions. 

Written by: Rhiannon Chatnoir

A Discussion with Ebbe Altberg and Peter Gray for the July 25th NonProfit Commons Meeting

This Friday, July 25thTechSoup‘s NonProfit Commons in Second Life will feature a community discussion with Ebbe Altberg (Ebbe Linden), CEO of Linden Lab, and Peter Gray (Pete Linden), Director of Global Communications. 

Linden Lab has been engaging with educational, nonprofit and other communities recently by Ebbe holding community conversations with groups in Second Life. Join us for a discussion with Ebbe Altberg at this week’s NonProfit Commons in Second Life meeting.

We will be hosting this week’s meeting in voice, with a special live transcriptioning accessible at: 

Join us in Second Life! 

Nonprofit Commons Weekly Meeting

Friday, July 25th, 8:30 AM PT / SLT

Aloft Nonprofit Commons


AGENDA (all times below PT / SLT)<

  • 8:30 am Introductions
  • 8:35 am A Short History of NonProfit Commons
  • 8:45 am Community Discussion with Ebbe Altberg & Peter Gray  

The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions. 

Written by: Rhiannon Chatnoir

Spooky Tech Stories for the November 1st NonProfit Commons Meeting

This Friday, November 1st, TechSoup’s Nonprofit Commons in Second Life meeting will feature a discussion on some of the spookier sides of tech. from email spam, to data hacks, to software malware. In light of Halloween this week, come ready to share any scary security stories and costume dress is welcome. 


Join us in Second Life!

Nonprofit Commons Weekly Meeting

Friday, November 1st, 8:30 AM PDT / SLT

Plush Nonprofit Commons Amphitheater  


AGENDA (all times below PDT)

  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:45 am Mentors Central: Overview of Second Life share to Facebook
  • 9:00 am Featured Presentation: Spooky Tech Stories  
  • 9:30 am Open Mic / Announcements 

The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions. 

Written by: Rhiannon Chatnoir

Using Social Media for Events & Recap of #OSCC13 for the September 20th NonProfit Commons Meeting

This Friday, September 20th Nonprofit Commons is happy to have Beth O'”Connell (Beth Ghostraven in SL) lead our Mentor’s Central in a presentation on how to use social media such as Google+, Facebook, Twitter, and Second Life group notices, to attract more people to your events. These tools can be used to promote any type of event, virtual, online or in person.

We will also feature a recap of the recent OpenSimulator Community Conference (OSCC13) which took place September 7th & 8th, 2013. OSCC is an annual conference that focuses on the community around the OpenSimulator software. This year’s conference featured two days of presentations, workshops, keynote sessions, and social events across diverse sectors of the OpenSimulator user base and archives can be found at:


Join us in Second Life!


Nonprofit Commons Weekly Meeting

Friday, September 20th, 8:30 AM PDT / SLT

Plush Nonprofit Commons Amphitheater


AGENDA (all times PDT)

    •    8:30 am Introductions

    •    8:40 am TechSoup Announcements

    •    8:45 am Mentors Central – Beth O’Connell (Beth Ghostraven in SL)

    •    9:05 am Featured Presentation – OSCC13 recap 

    •    9:30 am Open Mic / Announcements

The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions. 

Written by: Rhiannon Chatnoir

Moving Beyond Second Life: Opportunities for Education, NonProfits & Healthcare in the Wider Metaverse, January 18th NPC Meeting

This Friday, January 18th, Nonprofit Commons is happy to feature Chris Collins (Fleep Tuque). An ardent supporter of the Second Life platform for many years, she now encourages educators, non-profits, and healthcare providers to explore the emerging metaverse outside Second Life’s walls. Fleep will discuss her own experiences running not-for-profit projects in Second Life, and what led her to explore alternative platforms like Opensimulator and Unity3D for her research at the University of Cincinnati and for personal projects like FleepGrid, an Opensim hypergrid enabled research grid. She’ll also discuss why she believes this broader approach helped AvaCon, Inc. receive 501(c)(3) status, and what this might mean for grant-based and other funding initiatives that public sector organizations rely upon.     

Chris M. Collins, Fleep Tuque in Second Life

Bio: Chris M. Collins (Fleep Tuque) is an IT Analyst at the University of Cincinnati.  Her research focuses on the use of virtual worlds, social media, and augmented reality in higher education and for remote workforce collaboration.  She founded and currently manages the Center for Simulations & Virtual Environments Research in the UC Office for Information Technology (UCIT), Instructional & Research Computing department.

In her free time, she serves on the board of AvaCon, Inc., a non-profit organization dedicated to promoting the growth, enhancement, and development of the metaverse, virtual worlds, augmented reality, and 3D immersive and virtual spaces. AvaCon’s primary goal is to connect and support the diverse communities and practitioners involved in co-creating and using virtual worlds, and to educate the public and our constituents about the emerging ecosystem of technologies broadly known as the metaverse.

Her other projects include running FleepGrid, a small hyperlinked research grid on the OpenSim platform, serving as Executive Director for the Chilbo Community in Second Life, and she blogs informally about the impact of technology on education, politics, and economics at Fleep’s Deep Thoughts.

Join us in Second Life!

Nonprofit Commons Weekly Meeting

Friday, January 18th, 8:30 AM SLT / PST

Plush Nonprofit Commons Amphitheater



  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:45 am Mentors Central
  • 8:55 am Main Speaker: Chris Collins (Fleep Tuque)
  • 9:30 am Open Mic / Announcements

The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions.

Written by: Rhiannon Chatnoir

Transcript of the January 11th NPC Meeting: Future Trends in Technology – Part 2

[08:34] Rhiannon Chatnoir: Welcome to this week’s Nonprofit Commons Weekly Meeting!

[08:35] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team


[08:35] Rhiannon Chatnoir: Today’s Agenda:

  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:50 am Mentors Central – Zinnia Zauber
  • 9:00 am Future Trends in Technology – Part 2
  • 9:30 am Open Mic / Announcements


[08:35] Rhiannon Chatnoir: First a few links to start off the meeting. 


Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


About TechSoup the sponsors of the Nonprofit Commons:





[08:36] Rhiannon Chatnoir: Welcome and let’s start off with Introductions!

[08:36] Rhiannon Chatnoir: Please state your real name, location, org, and the ways we can find you online.

[08:36] Ronnie Rhode: Denise Harrison, The Garden for the Missing featuring missing persons: and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing,

[08:36] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, @bridges4women

[08:36] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:36] PeopleWatching (mizaru33): Is voice working? Or do I need to relog?

[08:36] Zinnia Zauber: We are in chat, People.

[08:36] Gentle Heron: no voice here

[08:36] Andy Evans: Andy Mallon, First Opinions Panel in SL Social Research Foundation, NYC in RL

[08:36] Gentle Heron: only text

[08:36] PeopleWatching (mizaru33): ahh ok

[08:36] Gentle Heron: Virtual Ability

[08:36] PeopleWatching (mizaru33): 🙂 Thank you Gentle.

[08:37] Chayenn: Monique Richert, Protect Yourself 1.Inc., Baltimore MD,, , @PY1US

[08:37] alebez: Ale Bezdikian, Online Community Coordinator, TechSoup Global, SF CA, @TechSoup, @alebez

[08:37] bulaklak: Michael DeLong, TechSoup Global,, San Francisco, CA US, @mmdelong @TechSoup

[08:37] CarynTopia Silvercloud: Caryn Heilman and Nana Simopoulos, Topia Arts Center in the Berkshires of NW, MA in Adams,, @TopiaArtsCenter

[08:37] Rhiannon Chatnoir: yes we do the meeting sin text, helps us have a great transcript and allows for it to be accessible

[08:37] Adalace Jewell: @adalace for RoSa Library in Brussels – Belgiuim

[08:37] Coughran Mayo: Dick Dillon, Innovaision, LLC St. Louis MO @Coughran, @Innovaision

[08:37] Glitteractica Cookie: Susan tenby, Online Community and Social Media Director, TechSOup Global @suzboop @techsoup @npsl and new… @caravanstudios

[08:37] Ethelred Weatherwax: Dave Dexter, Neenah Historical Society, Wisconsin USA

[08:37] Ozma Malibu: Sandra Andrews, Floaters Org technology outreach, Arizona, Mexico and On the Road, @ozma

[08:37] Atalanta Visage: Jennifer Siegel, National Service Inclusion Project,, Boston, MA

[08:37] Fido Fudo: This is my first visit. I’m Fido.

[08:37] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, MO, @brenabenoir

[08:37] Jerry Buchko (jerrybuchko): Jerry Buchko, MA AFC | Counselor, Coach, & Tutor of Personal Finance in Private Practice | | @jerrybuchko

[08:37] Dancers Yao: Kara Bennett, Elder Voices, Inc Los Angeles, CA Human Rights and Health Care

[08:38] alebez: welcome, fido.

[08:38] Buffy Beale: welcome Fido 🙂

[08:38] Gentle Heron: Welcome to all the newcomers here today!

[08:38] Rhiannon Chatnoir is Joyce Bettencourt, community manager of NonProfit Commons –, Boston MA area, http://joycebettencourt, @RhiannonSL on twitter

[08:38] Fido Fudo: ~Smiles~

[08:38] Rhiannon Chatnoir: yes and if you are new here, feel free to share how you found out about NonProfit Commons

[08:38] Fido Fudo: I received a group message through the Caledon sim.

[08:39] Rhiannon Chatnoir: any other introductions?

[08:39] PeopleWatching (mizaru33): Lizy, New Zealand, Redcross.

[08:39] Rhiannon Chatnoir: welcome Fido and Lizy

[08:39] Fido Fudo: ty

[08:39] Carl Solutionary (carlicann): Carl Solutionary (, Humane Educator at Rockcliffe U with a Humane Education Free Shoppe at (Etopia Island (128,128,2)) on Etopia Island, the Sustainability Education Community,

[08:39] Jen (jenelle.levenque): Bruce Hestley, Transgender American Veterans Association, Akron, OH,,!/TAVAUS

[08:39] Oronoque Westland: Roberta Kilkenny, Hunter College, NYC

[08:40] jacmacaire Humby: Hi veryone

[08:40] Buffy Beale: yay Jac 🙂

[08:40] Rhiannon Chatnoir: I see a few others just coming in, feel free to introduce yourselves before we move on

[08:41] Jerry Buchko (jerrybuchko): Hey Jac 🙂

[08:41] Glitteractica Cookie: Any more introductions?

[08:41] jacmacaire Humby: Jacques Macaire HUMANBE Council and Action Tank on Sustainable Human Development France and International @Humanbe

[08:41] jacmacaire Humby: Hi Buffy and Jerry.. 🙂

[08:41] Sarvana Haalan: Me…

[08:42] Sarvana Haalan: Sally Cherry, Baltimore, MD,, @CHAREproject




[08:42] Rhiannon Chatnoir: Let’s move on to TechSoup Announcements

[08:42] Rhiannon Chatnoir: If you joined us late, please still introduce yourself!

[08:42] Rhiannon Chatnoir: Bulaklak

[08:42] bulaklak: Hi, folks! Happy Friday.

[08:43] Glitteractica Cookie: Hello Bulaklak

[08:43] Zinnia Zauber: Rah bulaklak!

[08:43] bulaklak: Today’s announcement is a refresher on the very cool Windows 8 Apps for Social Good Contest

[08:43] Sarvana Haalan: woot… It’s Purple Friday in Baltimore

[08:43] Glitteractica Cookie: Go Ravens

[08:43] bulaklak: Happy Purple Friday

[08:43] bulaklak: Microsoft has teamed up with NetSquared to support you in generating apps for nonprofits and activists on the Windows Marketplace. The Contest is about YOUR great ideas and projects, and we’re here with tools, resources, and incentive prizes to get (and keep) you going.

[08:44] bulaklak: The prizes total $40k, with two $15kk top prizes and one $10k audience chaoice prize

[08:44] Glitteractica Cookie: APss can be mobile apps phone apps, web apps of games .. as long as they are social benefit focused

[08:44] Glitteractica Cookie: Apps, I meant

[08:45] Sarvana Haalan: I shared the info at a local TechBreakfast on Wednesday

[08:45] bulaklak: Yay, Sarvana!

[08:45] bulaklak: Thank you

[08:45] bulaklak: Lots more info here at this link:

[08:45] CarynTopia Silvercloud: oh, so if it is an iphone app, it is okay?

[08:45] bulaklak: Please do share the info far and wide

[08:45] Glitteractica Cookie: Please share with any app developers you know, esp windows developers, of course

[08:45] CarynTopia Silvercloud: it doesn’t have to be on the windows platform?

[08:45] Rhiannon Chatnoir: yes

[08:45] Sarvana Haalan: even the social enterprise were interested

[08:45] bulaklak: Caryn, the apps are for Windows 8

[08:46] bulaklak: That’s great news, Sarvana

[08:46] Glitteractica Cookie: no, it can’t be an ihone app. must be a windows app

[08:46] Glitteractica Cookie: it’s a contest put on by us, but sponsored by microsoft

[08:46] Rhiannon Chatnoir: there are Windows phones, in fact Nokia paired up with Windows – great phones

[08:46] bulaklak: Another part of the project is a Hacker Helper wiki

[08:46] Glitteractica Cookie: the Lumia mini notepad/phone things are way cool

[08:47] bulaklak: Glitter has more info about that and how you can get involved with the Hacker Helper

[08:47] Ethelred Weatherwax: Does anybody use Windows *? Or a Windows phone?

[08:47] Sarvana Haalan: indeed

[08:47] Glitteractica Cookie: Yes, the hacker helper wiki is at

[08:47] Ethelred Weatherwax: *Windows 8

[08:47] Glitteractica Cookie: We need folks to edit this wiki. Tell us if we have your issue area covered properly.

[08:47] Glitteractica Cookie: Right now, we are focused on four issue areas

[08:47] Rhiannon Chatnoir: I have windows 8 on a PC and at Singularity, Nokia was a sponsor and have a Lumia phone – though still using my older Nokia for now

[08:48] Sarvana Haalan: ok… I was a guest a couple days ago… Questions: I can just add portions of information for a specific topic?

[08:48] bulaklak: We know you are all smart (and opinionated!) so please look it over and chime in if you see ways it could be more helpful

[08:48] Glitteractica Cookie: The point of the hacker helper wiki is to provide data for hackers when they build their app

[08:48] Glitteractica Cookie: So, please take a look, edit it, add links, and let us know, esp if you are a hacker, if this is helpful to you

[08:49] Glitteractica Cookie: and if you are aligned with one of the four issue areas we are covering, and we dont have data that you think represents your focus, let us know that too

[08:49] Glitteractica Cookie: Email me: if you have ay questions

[08:49] Sarvana Haalan: TB was not listed with HIV and malaria? Could info about the co-infection be added to wiki section

[08:49] Glitteractica Cookie: And above all, please share and spread the word

[08:50] Glitteractica Cookie: Sarvana, please email me that feedback. That’s exactly what we are looking for

[08:50] bulaklak: Sarvana is on a roll!

[08:50] Rhiannon Chatnoir: yes 🙂

[08:50] Glitteractica Cookie: and if you have specific links, let us know those too. or, just add them yourself

[08:50] Glitteractica Cookie: The wiki is open to edit

[08:50] bulaklak: Okay, that’s all I’ve got for today! Thanks, folks, and enjoy the meeting!

[08:51] Sarvana Haalan: ok… I will be signed on to help with the HIV section 🙂

[08:51] bulaklak: Great!

[08:51] Glitteractica Cookie: Thanks all, That’s all on my end too. Although if you want to RT to share the hackerhelper and the Win8 contest, look at the @netsquared twitter account or @caravanstudios twitter account

[08:51] Glitteractica Cookie: And more on Caravan Studios in the coming weeks

[08:51] Glitteractica Cookie: (Thanks Sarvana)

[08:52] Rhiannon Chatnoir: Thanks bulaklak and Glitteractica!




[08:52] Rhiannon Chatnoir: Now on to Mentor’s Central!

[08:52] Rhiannon Chatnoir: Today for Mentor Central we have Zinia Zauber to speak, let’s welcome her up and please start whenever your ready.!

[08:52] Zinnia Zauber: Thank you!

[08:52] Gentle Heron: Go Zinnia.

[08:52] Zinnia Zauber: I have this saying that picked flowers never grow.

[08:52] Buffy Beale: yay Z

[08:53] Zinnia Zauber: In my state, you can not pick trliliums.

[08:53] Zinnia Zauber: So, today!

[08:53] Zinnia Zauber: I want to talk about Picks!

[08:53] Zinnia Zauber: A pick is a location in a resident’s profile that they have chosen to display. Some Residents have used picks to display things other than locations, such as favorite snapshots. Each Resident can create up to 10 picks in their Profile.

[08:54] Zinnia Zauber: That is what the SL wiki says.

[08:54] Coughran Mayo: so it must be true

[08:54] Buffy Beale whispers: lol C

[08:54] Zinnia Zauber: When we look at people’s profiles, you can see info about them and their Picks.

[08:55] Zinnia Zauber: Do you use Picks to market what you are doing in virtual worlds?

[08:55] Zinnia Zauber: Last week, iSkye talked about Events.

[08:55] Zinnia Zauber: And, I like to post Picks about events I am doing.

[08:56] Zinnia Zauber: Sometimes I keep them there as a source of pride or to help market an org.

[08:56] Zinnia Zauber: In the newer viewer, you set your Picks under the Me menu.

[08:57] Zinnia Zauber: You will find that it opens a window and if you click on the + you can add a new Pick!

[08:57] Zinnia Zauber: The Pick will be a Landmark and you can add info and a photo.

[08:58] Zinnia Zauber: Do you like to look at other folks’ Profiles to get ideas of how you can participate more in SL?

[08:58] Gentle Heron: That, and how THEY participate!

[08:58] Zinnia Zauber: Yes!

[08:58] Zinnia Zauber: I learn a lot about someone based on their Profile.

[08:59] Rhiannon Chatnoir: yes

[08:59] Zinnia Zauber: And, their Picks are very telling.

[08:59] Jen (jenelle.levenque): Found some marvelous places through picks

[08:59] Zinnia Zauber: Wonderful!

[08:59] Oronoque Westland: some picks reveal too much

[08:59] Zinnia Zauber: lol

[08:59] Zinnia Zauber: So true!

[08:59] Sarvana Haalan: lol

[08:59] Zinnia Zauber: Well, I want to encourage you all to add some Picks to your profile.

[09:00] Zinnia Zauber: And, help everyone grow more and more here.

[09:00] Oronoque Westland: picks are great, just some need to be left for one’s personal aaccount, not the non-profit one

[09:00] Sarvana Haalan: I went over the limit I think…. LOL, LOL

[09:01] Gentle Heron: True, Oro, and remember that “personal messages” in your Picks also contain a LM, so people can TP right into your boudoir should you make one there with your newest flame.

[09:01] Zinnia Zauber: Yes, it is hard to be limited. But that is a chance for creative curation.

[09:01] Zinnia Zauber: hehe Gentle!

[09:01] Fido Fudo: Was that the voice of experience Gentle? ~Smiles~

[09:02] Zinnia Zauber: Please do some Pickin‘!

[09:02] Gentle Heron: Not personal experience, Fido.

[09:02] Zinnia Zauber: Thank you for letting me share!

[09:02] Rhiannon Chatnoir: Zinnia – Thanks for leading Mentors Central today!

[09:03] Oronoque Westland: great suggestion Zinnia, i.e. using picks for free promotions

[09:03] Zinnia Zauber: Thank you!

[09:03] Zinnia Zauber: You know me, I love to turn on the spotlight!!




[09:03] Rhiannon Chatnoir: Let’s move on to our main presentation

[09:03] Rhiannon Chatnoir: Last week, we began a discussion on relevant future trends in technology, which included augmented reality, big data, crowdfunding and gamification. We didn’t get all the way through the topics we hoped to touch on, so consider this the part 2 of that.

[09:03] Sarvana Haalan: helps to direct traffic… smiles

[09:04] Rhiannon Chatnoir: We will be picking up, where we left off and will go over topics such as alternate input devices, 3D printing and the ‘internet of things’ and discuss how these innovations could be used for organizations.

[09:04] Buffy Beale: thanks Z

[09:04] Sarvana Haalan: wooot, the spotlight

[09:04] Rhiannon Chatnoir: Again, any one of these topics could be a full presentation – so this is really just a brief intro.

[09:04] Rhiannon Chatnoir: I invite you to all contribute with your comments as I go along and maybe this can also be a brainstorm session on thinking how these various technologies could be used to further your org’s mission or initiatives.

[09:04] Rhiannon Chatnoir: and feel free to take photos – since I will be doing a lot of typing

[09:05] Rhiannon Chatnoir: So lets continue with…


Internet of Things

[09:05] Rhiannon Chatnoir: The Internet of Things (sometimes shortened to IoT) is a wave in the connection of devices and objects that are able to connect to the internet, this is everything from a myriad of “smart” electronics, to new cars and even refrigerators.

[09:05] Rhiannon Chatnoir: Anything with the capability to receive a wifi signal can use the power of the internet to add functionality and access info.

[09:05] Rhiannon Chatnoir: This means objects embedded with sensors gaining the ability to communicate and connect to the internet, or each other, through technologies such as wifi, bluetooth, mesh networks, etc.

[09:06] Rhiannon Chatnoir: In which you could possibly control everything in your homes and offices, from temperature, lighting and security to using devices to brew cups of coffee, program entertainment, check health records, and conduct a myriad of other tasks.

[09:06] Rhiannon Chatnoir: some ways for devices to connect:


 – home or mobile wifi connection

 – through bluetooth

 – through mesh networks


[09:06] Rhiannon Chatnoir: If you are unfamiliar with what a mesh network is, a good example is the One Laptop per Child computers.

[09:06] Rhiannon Chatnoir: They could network with each other via self-creating a local mesh network and if at least one of the laptops within that cluster could connect to the internet, the others could utilize that connection through the chain of mesh connected laptops. 


This could allow a whole village of children to network with each other and collectively access the internet.

[09:07] Rhiannon Chatnoir: Some examples of network enabled devices being used for medical devices:

[09:07] Rhiannon Chatnoir: Sensors are being embedded in things like pacemakers to relay information back to health providers that can be analyzed.

[09:07] Rhiannon Chatnoir: Pill shaped micro cameras can be swallowed and send back thousands of images of the digestive track to help diagnose illness.

[09:07] Fido Fudo: wow

[09:08] CarmenLittleFawn: awesome

[09:09] Rhiannon Chatnoir: There is also the using data gathering devices and services to measure and record.

[09:09] Rhiannon Chatnoir: Devices like Nike+, FitBit, Zeo, and even digital pedometers all are examples of this. There are phone apps you can download that can keep track of your physical level of movement, your temperature and vitals and devices like this are beginning to be used to help monitor and diagnose in remote areas of the world, where doctors might not be as readily available, but nurses or locals with some medical training can use.


[09:09] Rhiannon Chatnoir: How this could relate to the virtual world:

[09:09] Sarvana Haalan: only your imagination limits you

[09:10] Rhiannon Chatnoir: You can also apply some of this here in a virtual world…

[09:10] Hour Destiny: Open source hardware like the Arduino and the LilyPad (for use in fabrics) is also growing.

[09:10] Rhiannon Chatnoir: If you had an internet enabled light switch, you could log onto a web or virtual interface, and turn off your lights in your virtual room, which would turn off your lights at home.

[09:10] Sarvana Haalan: think it, then build it

[09:11] Rhiannon Chatnoir: yes Hour, we touched upon crowdsourcing last week.. if you search and Indiegogo you will see a lot of projectings looking for funding that are networed devices like these

[09:12] Rhiannon Chatnoir: any other thoughts before I move on to the next topic 🙂

[09:12] Oronoque Westland: my in-laws were trapped in their car when the computer failed and it controlled the locks…some of thi quite frankly is scary, even though I love my PC

[09:13] Hour Destiny: I wish there was more opportunites for beta testing these things.

[09:13] Rhiannon Chatnoir: definitely safety in both operation and data security are important

[09:14] Rhiannon Chatnoir: lets move on…


Alternate Input Devices

[09:14] Rhiannon Chatnoir: We are all very familiar with the keyboard and mouse and how these are seen as standard devices to interface with your computer.

[09:14] Rhiannon Chatnoir: You use a mouse to move a cursor around a screen and a keyboard to type in input / data.

[09:14] Rhiannon Chatnoir: But there are more and more ways to interface with technology and the internet, including countless hardware and software interface technologies for those where a standard mouse or keyboard and mouse is not usable or the best option.

[09:15] Rhiannon Chatnoir: Enter the age of innovative game systems like the wii and xbox kinect that began using body movement as a mainstream way of interfacing with the games

[09:15] Rhiannon Chatnoir: and also the take off of tablet computers by Apple and others that allows position and movement of the device itself, as well as swiping and pinching gestures to control them.

[09:15] Rhiannon Chatnoir: Some types of interfaces:

– The mouse and keyboard

– audio input devices such as microphones and speech to text

– game controllers like Wii remotes, dance mats or other controllers

– Multi-touch screens (on devices such as iPads, mobile smartphones, etc)

Haptic devices

– Gestural interfaces, such as the Kinect

– Augmented reality devices 

– Brain-computer interface – meaning using your brain to control a device or computer. You think about moving something and it moves.


[09:15] Rhiannon Chatnoir: Uses for social or medical good:

[09:16] Hour Destiny: There’s a Windows version of Kinect.

[09:16] Rhiannon Chatnoir: Using alternate input devices for assistive technology – hardware or software solutions that allow users with mobility impairments to interact with a computer without using a standard mouse or keyboard.

[09:16] Rhiannon Chatnoir: Examples include speech recognition software, on-screen keyboards, word prediction software, scanners and switches, and other technologies that allow users to control computers with their head, eyes, breath, or feet.

[09:16] Fido Fudo: There is a lot of potential for that kind of technology to assist the disabled.

[09:17] Rhiannon Chatnoir: and I am sure Gentle or others from Virtual Ability can weigh in on that

[09:17] CarmenLittleFawn: mmhmm

[09:17] Rhiannon Chatnoir: There is also a wave of brain controlled input devices, headsets such as Emotiv and Neurosky that can be used to ‘think’ your input.

[09:18] Jerry Buchko (jerrybuchko): I’ve wondered how far along commercial eye tracking software for mouse/pointer control may be…

[09:18] Rhiannon Chatnoir: oops crashed but back

[09:19] Fido Fudo: wb

[09:19] Zinnia Zauber: Welcome Back!

[09:19] Hour Destiny: The Eye Mouse has been around for a long time.

[09:19] Jerry Buchko (jerrybuchko): Some really exciting potential in Brain Computer Interfaces (BCIs)

[09:19] Rhiannon Chatnoir luckily has notes

[09:20] Jerry Buchko (jerrybuchko): @Hour, Any sense of how effective it is in daily use?

[09:20] Rhiannon Chatnoir: yes making accessible technology for the disabled and others has fueled a lot of innovation in alternate input devices

[09:20] Gentle Heron: Jerry, we have folks in our community who control their computers and their SL entirely with eye gaze. So for them, highly effective!

[09:20] Hour Destiny: IIRC, it works okay enough but people might feel self-conscious.

[09:21] Zinnia Zauber: Cool!

[09:21] Rhiannon Chatnoir: and an example of a brain implanted chips/interface a quadriplegic woman gained full control of a robotic arm:

[09:21] Jerry Buchko (jerrybuchko): That’s awesome, I need to check that out.

[09:21] Jen (jenelle.levenque): People get used to most anything

[09:21] Tori Landau: Oh wow, that’s brilliant

[09:21] Rhiannon Chatnoir: that is where input devices meets medicine

[09:21] Ozma Malibu: wow!!

[09:21] Rhiannon Chatnoir: amazing stuff 🙂

[09:21] CarmenLittleFawn: yes


[09:21] Rhiannon Chatnoir: How this could relate to the virtual world:

[09:21] Jerry Buchko (jerrybuchko): I know that eye/gaze tracking has had military application for some time. Just didn’t know how much of that has made it to the consumer market.

[09:22] Rhiannon Chatnoir: I think alternate devices like the Wii and Kinect really made the consumer market really rethink things

[09:22] Rhiannon Chatnoir: There have been explorations into using gestural devices like the Kinect to control your avatar and even hackable tools such as “Darwin remote” to use a Wii controller as a mouse to move your avatar around.

[09:23] Hour Destiny: One of the latest military jets allows pilots to change the info they get from their HUDs by looking in a different directions. It’s as though they can see through the side of the cockpit no matter the direction.

[09:23] Rhiannon Chatnoir: I have used this method at mixed reality events, you can get the ‘crowd’ to move the inworld avatar and camera view

[09:23] Rhiannon Chatnoir: A recent example is an art installation, sponsored by the Linden Endowment for the Arts, using a Kinect to control avatar movement:….

[09:23] Jerry Buchko (jerrybuchko): @Rhiannon, That development in implantable devices is really exciting when you consider merging this with wireless control capability…

[09:24] Rhiannon Chatnoir: yes, connecting that concept of networked devices with this

[09:24] Rhiannon Chatnoir: and another interesting use in virtual worlds:

[09:24] Rhiannon Chatnoir: The artist/activist/professor Joseph Delappe also used a treadmill as an input device to embody the avatar of Gandhi and perform over a period of time a 240 mile march about Second Life by when he walked on the treadmill, his avatar walked in the virtual world.

[09:25] Rhiannon Chatnoir: he physically walked Gandhi’s march in real life and in the virtual

[09:25] Fido Fudo: wow

[09:25] CarmenLittleFawn: OM goodness love that

[09:25] Rhiannon Chatnoir: so let’s move on to the last topic for today –

[09:26] Jerry Buchko (jerrybuchko): I know we’re bouncing back and forth a bit in our focus, but here’s an interesting bit on gesture based interfaces I happened across recently:


3D Printing

09:26] Rhiannon Chatnoir: this one is a bit more physical that the others 🙂

[09:26] Rhiannon Chatnoir: thanks Jerry

[09:26] Rhiannon Chatnoir: 3D printing begins to democratize the process of manufacturing. 


Making fabrication available for the masses and bringing 3D data into the physical world.

[09:26] Rhiannon Chatnoir: Though it has been around for awhile in super-expensive, large industrial usage, now it has reached a point where you can buy your own home 3D printer and begin to experiment.

[09:27] Rhiannon Chatnoir: We are starting to see 3D printing used for more medical applications as well, such as personalized prosthetics printed to exactly match and fit each person uniquely.

[09:27] Sarvana Haalan: much discussion and activity locally on 3-D printing

[09:27] Rhiannon Chatnoir: I got to see one of the leg prosthetics designed for the wearer I met

[09:27] Rhiannon Chatnoir: yes

[09:27] Rhiannon Chatnoir: There is also a lot of early implementation of using 3D printing for custom transplant structure and bone. Last year the first synthetic jaw that was custom designed and 3D printed was successfully surgically transplanted.

[09:28] Rhiannon Chatnoir: We have also seen large scale usage of 3D printers to print architectural structures and houses:


[09:28] Rhiannon Chatnoir: An example of this being used in the nonprofit sector:

[09:28] Rhiannon Chatnoir: There are nonprofits such as the Center for Greater Good ( that are beginning to work on developing pop up innovation centers around the world, where even a rural population could learn to engineer and print any needed components.

[09:28] Glitteractica Cookie: fascinating

[09:29] Rhiannon Chatnoir: Also, museums are using 3D printing to replicate artifacts, fossils and other models in their collections. (a great webinar video from NMC on using 3D printing in museums:

[09:29] Jen (jenelle.levenque): With internet you could email a water pump then they could print it out and put it to work

[09:29] Rhiannon Chatnoir: Autodesk is working with the Leaky family to bring their paleontological models to real life and even help calculate the rest of the bone structure and print a full model

[09:29] Rhiannon Chatnoir: yes


[09:30] Rhiannon Chatnoir: How can 3D printing relate to the virtual world:

[09:30] Rhiannon Chatnoir: Through sites like Shapeways ( virtual world artists and 3D builders have begun to make their virtual creation become real by printing them out in 3D.

[09:30] Rhiannon Chatnoir: One example is the early SL’er Seifert Surface who is also a PhD mathematician and professor who often built in Second Life geometric figures hard to imagine or see in the physical world.

[09:30] Hour Destiny: “Create your world in 3D with free 123D apps”

[09:30] Rhiannon Chatnoir: When sites like Shapeways began to pop up, he crossed over to using it, by exporting some of his models, cleaning them up in 3D software like Blender, and uploading them. 


Now you can buy a physical replica of some of his mathematic visualizations:

[09:31] Rhiannon Chatnoir: so something as intangible as a mathematical model, visualized in a virtual world, made real

[09:31] Rhiannon Chatnoir: and an example of an Avatar made real:

[09:31] Ozma Malibu: 3D printing has been used in art for a long time. Dan Collins, a professor at ASU, was one of the first & there was an international conference on 3D printing and art here in AZ this year.

[09:32] Rhiannon Chatnoir: yes – it isn’t new per se.. just getting more affordable to use/explore the possibilities of

[09:32] Rhiannon Chatnoir: You can also view an example of the machinima maker Draxtor Despres offering up a 3D model of one of his machinima characters Flufee:

[09:32] Jerry Buchko (jerrybuchko): A key facet of all this is that once an object can be digitized/converted into data, you gain the ability to adjust its design. Then you can send it to 3D printing device or service to have it created.


[09:32] Rhiannon Chatnoir: and Some Resources

 – Wikipedia article on 3D Printing:

 – a collection of free apps from Autodesk that you can use to create 3D models and even convert photos into 3D models (123D Catch)

 – Shapeways – a print on demand 3D printing store, you can also create your own shop of uploaded 3D models and offer up items for sale in your own store that people can order and shape ways will print.

 – MakerBot – a consumer grade 3D printer: (they also have a great sister site where people upload their 3D models and projects:

[09:33] Rhiannon Chatnoir: yes

[09:33] Rhiannon Chatnoir: all of these are food for thought too if you are thinking on that Windows8 app contest

[09:34] Rhiannon Chatnoir: so to wrap up..


[09:34] Rhiannon Chatnoir: Some Overall Resources and Thoughts:


 – Nonprofit engagement and technology information / articles:

 – Upcoming trends can be found in NMC’s horizon report – which tracks, forecasts and publishes trends in the museum, education and technology space:

 – The think tank research company, McKinsey, that publishes reports on it’s future focused reports:


[09:34] Buffy Beale: I love New Media Consortium 🙂

[09:34] Rhiannon Chatnoir: these are all interesting sites to read up on thoughts of Future Trends

[09:35] Rhiannon Chatnoir: and 


Don’t forget other current great technology trends like:

 – Cloud technology

 – mobile, smartphones and tablet platforms

 – crowd sourcing

 – geolocation

 – apps

 – social entrepreneurship

 – open education


[09:35] Jerry Buchko (jerrybuchko): @Buffy, Yes. I only discovered them & their campus recently.

[09:35] Rhiannon Chatnoir: These are all also important and great places to start brainstorming and implementing technology!

[09:35] Rhiannon Chatnoir: And, keep in mind, the internet and technology are ever evolving, but hopefully this has been an overview that will be useful so that when you are reading, thinking and working on implementing technology plans for your org or other projects, you have a baseline of knowledge.

[09:35] Ethelred Weatherwax: It would be nice to get discounts on 3D printers from Tech Soup. Any chance of that happening?

[09:35] Jerry Buchko (jerrybuchko): Really liked their Horizons report.

[09:36] Rhiannon Chatnoir: I think Makerbot has an educational/nonprofit discount they offer on their site

[09:36] Jerry Buchko (jerrybuchko): @Rhiannon, Awesome overview!

[09:36] Ethelred Weatherwax: I will check it out

[09:36] Glitteractica Cookie: Ethelred, I’m not sure but I can check with the bizdev folks

[09:36] Rhiannon Chatnoir: thanks.. and feel free to investigate further and report back!

[09:36] Buffy Beale: Simply great info Rhi thanks!

[09:36] Hour Destiny: What about a Second Life version of a 3D printer so that people can see one and watch it “operate”?

[09:36] CarmenLittleFawn: yes 🙂 ty Rhiannon

[09:36] Jerry Buchko (jerrybuchko): Yes, really outstanding.

[09:37] Glitteractica Cookie: I’m frankly not sure these are ready for primetime and that there’d be enough interest from the general nonprofit sector, but it doesn’t hurt to ask

[09:37] Rhiannon Chatnoir: last week’s transcript on augmented reality, big data, crowdfunding and gamifcation is up on

[09:37] Rhiannon Chatnoir: yeah some of these are not at mass adoption yet for sure

[09:38] Rhiannon Chatnoir: though you are seeing things like the ‘internet of things’ pop up in a lot of apps that connect to network devices or control things, etc

[09:38] Rhiannon Chatnoir: but 3D printing still has a way to go before it is affordable to all like a home printer

[09:39] Jen (jenelle.levenque): Laser printers were very expensive when they first came out

[09:39] Rhiannon Chatnoir: any other last questions

[09:39] Jen (jenelle.levenque): Not to mention huge

[09:39] Rhiannon Chatnoir: yes – til then you can use a site like shapeways. com to print on demand

[09:39] Rhiannon Chatnoir: like the cafepress of 3D

[09:40] Oronoque Westland: the nonprofit sector can take the lead in assuring the positive social impact of these technologies

[09:40] Jerry Buchko (jerrybuchko): Wireless home security & monitoring is becoming mainstream. Companies like Logitech are already selling kits.

[09:40] Ethelred Weatherwax: MakerBot is $2,800 — half the price of Apple’s first laser printer 20+ years ago

[09:40] Rhiannon Chatnoir: you can find the older Makerbots that were more like $500 used.. they upped their products recently and even opened up a phyiscal store in NY

[09:41] Rhiannon Chatnoir: their CEO Bre Pettis is even keynoting SxSW Interactive

[09:41] Hour Destiny: When they start showing up at nonprofit conferences, then they will have “arrived”.

[09:41] Rhiannon Chatnoir: so there is a lot of eyes on where 3D printing is going

[09:41] Rhiannon Chatnoir: yes




[09:41] Rhiannon Chatnoir: Ok lets move on to Announcements

[09:41] Rhiannon Chatnoir: It’s time for Open Mic!

[09:41] Serene Jewell: There are many social issues that will spring up from these technologies – for example, if a device can monitor your health, your insurance company can raise your rates on a month by month basis if they think you are doing something unhealthy or spending time in an unhealthy neighborhood

[09:42] Jerry Buchko (jerrybuchko): I also think a 3D printer might be more relevant if your organization focuses on creation of helpful devices….

[09:42] Dancers Yao: Do you know if any of these new tech interface possibililites could be added to things like Shelter in a Box, for people who are homeless?

[09:42] Brena Benoir raises hand for Open Mic

[09:42] Rhiannon Chatnoir: not sure Dancers, but a good question.. maybe we can look into that

[09:43] Rhiannon Chatnoir: Ok Brena

[09:43] Gentle Heron also raises hand for Open Mic

[09:43] Dancers Yao: ok thanks

[09:43] Tori Landau raises hand too for Open Mic °͜°

[09:43] Jerry Buchko (jerrybuchko): sorry, have to step away… afk

[09:43] Rhiannon Chatnoir: Brena ready when you are

[09:44] Brena Benoir: I’m going to a cut and paste here to make it easier

[09:44] Rhiannon Chatnoir: ok

[09:44] Brena Benoir: ABOUT ARTC (Achieving Recovery Through Creativity) and ART HOUSE: 

ARTC is an amazing RL program run by SL residents which helps children with substance abuse issues use creativity to learn to express themselves in positive ways, building a foundation for a successful life free of drugs and alcohol. ARTC has used the virtual world to showcase the kids’ RL artwork, which deals with some very serious topics. You can read more about the program here:

[09:45] Buffy Beale: wow nice one Brena

[09:45] Brena Benoir: Winter Nightfire is curating a fundraiser for a PFH ARTC program and this pertains the reason and purpose

[09:45] Brena Benoir: ART HOUSE and its unique contents can all be yours if you are one of 3 winners of the drawing! To enter, click on the art supplies next to the stage and make a 250L donation to ARTC, for which you will receive a special gift of art or decor for your home or favorite place in SL. You may enter as many times as you wish — your chances get better with each donation and the gift will be different the first 5 times you enter!

[09:46] Brena Benoir: Have a stroll through the house and reference the list of contributors and LMs you get when you arrive to find out where to get more art and housewares by these incredibly talented top creators of Second Life: Gwen Carrilon, Trill Zapatero, Luciella Lutrova, Fuschia Nightfire, Nina Camplin, Aruba De Cuir, Nathan Babcock, Samara Furse-Barzane, Rik Zwiers, Alba2 Rossini, Pitsch Parx (For UrbanizeD), Zinnia Zauber, Cat Boccacio, CoughranMayo, Milly Sharple, Dixmix Source, Eynlight, Winter Nightfire.

[09:46] Gentle Heron: ohhhhh some really good artists there

[09:46] Zinnia Zauber: Yay!

[09:46] Brena Benoir: The Lindens raised through this event will be turned into dollars and used to buy art supplies for the kids of ARTC, whose activities are also funded by Preferred Family Healthcare, a nonprofit organization in Missouri, USA. The premise is that anyone may enter to win the house and decor for a 250L donation to the program. When the donation is made, the entrant receives a gift of equivalent value, and his or her name will be put on a RL list kept by me and administrators of ARTC. From this list, the administrators (hopefully with help from some of the ARTC kids) will draw 3 names of entrants who win the whole home and its contents. The drawing will be videotaped and Youtubed so that everyone can see it is fair, legitimate, and fun.


Please send your friends to see this awesome collaboration on behalf of the kids of ARTC! There are lots of ways to take part in this month-long event: Gift tickets can be purchased (you can enter your friends too!), and you can come to the house and donate amounts other than 250, as well. Every Linden helps…Thank you for vising ART HOUSE, and Enjoy!



Winter Nightfire and ARTC

[09:46] Brena Benoir: sorry that last paragraph got cut off

[09:46] Rhiannon Chatnoir: thanks Brena 🙂

[09:46] Sarvana Haalan: nice

[09:47] Serene Jewell: cool

[09:47] Brena Benoir: Opening mixer will be tomorrow from 12-3pm SLT if you would like to join us

[09:47] CarmenLittleFawn: nods , yes

[09:47] Chayenn: great brenna

[09:47] Brena Benoir: IM for an LM if interested please

[09:47] Carl Solutionary (carlicann): I have an announcement…

[09:47] Rhiannon Chatnoir: Gentle your next

[09:47] Zinnia Zauber: Please join us! It is a wonderful cause with wonderful works!

[09:47] Gentle Heron: iSkye, who presented here last week, will expand her topic to Event Planning in a Nutshell.

[09:48] Gentle Heron: She presents TODAY at noon SLT

Virtual Ability (44,138,23)

Please join us to learn more details of creating a great party, class, or conference.

[09:48] Gentle Heron: (done)

[09:48] Zinnia Zauber: Excellent, Gentle!

[09:48] Rhiannon Chatnoir: thanks Gentle

[09:48] CarmenLittleFawn: 🙂

[09:48] Buffy Beale: yay iSkye!

[09:48] Rhiannon Chatnoir: Tori

[09:49] Tori Landau: ok, ty Rhiannon….. OPen University’s Monday Meet…

[09:49] Tori Landau: *Mon 14th – Monday Meet at 1pm slt / 9pm GMT*

John Lester (SL: Pathfinder Lester (formerly Linden)) giving the talk, “To invent the future we must build dreams”.

[09:49] Tori Landau: This Meet will be in the communal room at Deep Think West.

SLurl: Deep Think West (73,45,24)

[09:49] Tori Landau: This is an updated version of the talk Pathfinder gave here a few months ago

[09:50] Tori Landau: and done °͜°

[09:50] Rhiannon Chatnoir: great and thanks Tori

[09:50] Sarvana Haalan: awesome!!

[09:50] Zinnia Zauber: Wonderful!

[09:50] Rhiannon Chatnoir: Carl your next…

[09:50] Carl Solutionary (carlicann): 9am SLT Tomorrow (Saturday) is the Netera Landar Chat on 3rd Rock Grid – I’m one of the Guests – I’ll address sustainable food choices, GMOs, plastics,…

Netera Landar Chat is a popular virtual talk show, I’m featured as a guest tomorrow 9am SLT on Studio Location: Reuben (232,218,23) (On 3rd Rock Grid!) My Humane Education essays are featured in our new virtual world cookbook

[09:50] Carl Solutionary (carlicann): okay done

[09:50] Buffy Beale: nice one Carl!

[09:50] Gentle Heron: Carl sure has been busy!

[09:50] Zinnia Zauber: Great, Carl!

[09:51] CarmenLittleFawn: nods

[09:51] Rhiannon Chatnoir: thanks Carl

[09:51] Rhiannon Chatnoir: any other announcements

[09:51] Tori Landau: Great Carl!

[09:51] Chayenn: yes i would like to add

[09:51] Rhiannon Chatnoir: will there be a mentor’s meeting after this Zinnia

[09:51] Rhiannon Chatnoir: and sure Chayenn

[09:52] Chayenn: Wonder what trends will impact #nonprofits in 2013? @Huffingtonpost provides their insight:

[09:52] Zinnia Zauber: Mentors at 10!

[09:52] Chayenn: info for all non profits

[09:52] CarmenLittleFawn: thanks chayenn

[09:52] Buffy Beale: thanks Chay

[09:52] Zinnia Zauber: Cool Chayenn!

[09:52] Rhiannon Chatnoir: thanks Chayenn.. good to add to today’s discussion 🙂

[09:53] Glitteractica Cookie: Thanks everyone

[09:53] Rhiannon Chatnoir: so fi there is nothing else, we are done for this week

[09:53] Chayenn: GuideStar USA ‏@GuideStarUSA

Fiscal-Cliff tax deal expected to boost charitable giving via @Philanthropy:

[09:53] Glitteractica Cookie: goodbye! see u all next week.


And again, Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


About TechSoup the sponsors of the Nonprofit Commons:



Thanks everyone and see you next week!

Written by: Rhiannon Chatnoir

Transcript of the December 7th NPC Meeting Featuring: Ginny Mies of TechSoup

[08:34] Rhiannon Chatnoir: Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!

[08:34] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team.


[08:35] Rhiannon Chatnoir: Today’s Agenda:

 – 8:30 am Introductions

 – 8:40 am TechSoup Announcements

 – 8:50 am Featured Presenter: Ginny Mies: “Technology’s Impact on Disaster Relief”

 – 9:30 am Open Mic / Announcements


[08:35] Rhiannon Chatnoir: First a few links to start off the meeting.

[08:36] Rhiannon Chatnoir: Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


 – Nonprofit Commons Blog:

 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:








[08:36] Rhiannon Chatnoir: Morning everyone, let’s start off with Introductions!

[08:35] Sarvana Jonstone: Sally S. Cherry aka SarVana Haalan, Baltimore, MD, (SarVana Haalan’s backup :-))

[08:36] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:36] Andy Evans: Andy Mallon, First Opinions Panel in SL…

Chief Bottle-Washer, Social Research Foundation, New York, NY

[08:36] Par (parhelion.palou): Peter Tolliver, north of Baltimore, MD, generic volunteer, no org, no twitter, no website

[08:36] Dancers Yao: Kara Bennett Elder Voices Los Angeles, Ca Health Care and Human Rights

[08:36] Rhiannon Chatnoir is Joyce Bettencourt, Boston MA area, Online Community Manager of NonProfit Commons in Second Life,,

[08:36] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, @bridges4women

[08:36] Chayenn: Monique Richert, Protect Yourself 1, Inc., Baltimore MD,,, @PY1US

[08:36] Gentle Heron: Virtual Ability, Inc.

[08:36] Orange Planer: Orange Planer, network administrator for Homeowner Options for Massachusetts Elders, at a website I’m embarrassed to post because it’s so out of date:

[08:37] Sarvana Jonstone: sorry for being a bit forward… Sally S. Cherry aka SarVana Haalan, Baltimore, MD, (SarVana Haalan’s backup :-))

[08:37] bulaklak: Michael DeLong, TechSoup Global,, @mmdelong @TechSoup, San Francisco, CA, USA

[08:37] Orange Planer: And I’m sorta becoming it’s CIO as well. :-O

[08:37] Ronnie Rhode: Denise Harrison, The Garden for the Missing, and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing,

[08:37] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, MO, @brenabenoir

[08:37] Rhiannon Chatnoir: if you just joined us – please introduce yourself 🙂

[08:37] alebez: Ale Bezdikian, Online Community Coordinator, TechSoup Global, SF, CA, @TechSoup. @alebez

[08:38] Ozma Malibu: Sandra Sutton Andrews, Floaters Org (tech outreach to have-nots), locations in Arizona, Mexico & On the Road, @ozma

[08:38] Penelope Lowtide (ginny.lowtide): Ginny Mies, Content Curator at TechSoup 🙂




[08:39] Rhiannon Chatnoir: Let’s move on to TechSoup Announcements!

[08:39] bulaklak: Hi, all! Happy Friday.

[08:39] Zinnia Zauber: Welcome Penelope!

[08:39] Rhiannon Chatnoir: we won’t be having a Mentor’s Central today – so you have a bit of extra time 🙂

[08:39] Buffy Beale: yay for Friday and welcome Penelope too 🙂

[08:40] Orange Planer: Oooh, more food shows up!

[08:40] bulaklak: Thanks, Rihannon!

[08:40] bulaklak: So first we have a webinar coming up on Tuesday 12/11 where tech trainers will share their experiences.

[08:40] bulaklak: Here’s the copy:

[08:40] bulaklak: Our tech-training pros will highlight resources that allow libraries and nonprofits to share expertise with one another on how to train patrons on technology. From ABLE to WebJunction, hosts Brenda Hough and Stephanie Gerding will take you on a tour of a web places and virtual spaces that exist to make training better. Guests will be invited to share their favorite resources, too.

[08:40] Tori Landau: Hurriedly flaps up out of Orange’s way

[08:40] Rhiannon Chatnoir: and.. a few more are coming in – so feel free to slip your introductions in during 🙂

[08:41] bulaklak: Aaand, here is the link where you can register:

[08:41] Orange Planer: What if your CEO is a luddite who considers email to be an interruption and would rather stand in front of a fax machine for 2 hours?

[08:41] bulaklak: As always, this webinar is free. It will be recorded and available as an archive. AND if you would like it to be live captioned, just let us know 72 hours in advance and we are more than happy to do that for you.

[08:41] bulaklak: I think that is a whole other webinar, Orange

[08:41] bulaklak: But a good one!

[08:42] Orange Planer: I’m looking forward to that announcement.

[08:42] bulaklak: I also want to share the results of the latest ReStart Romania challenge. There are some really terrific projects coming out of the challenge to use tech to make Romanian government more transparent and accountable.

[08:44] bulaklak: For example, in Romania, the fact that half of Romanian buildings are not accessible has contributed to a 97% unemployment rate for the disabled

[08:44] bulaklak: One of the winning projects is an interactive map to highlight all the accessible buildings and push for more

[08:44] Orange Planer: Who is running that initiative?

[08:44] bulaklak: Here is the link with all the winners and a cool inititiative where Romanian activists share the things that piss them off

[08:44] bulaklak:

[08:45] bulaklak: This was a joint effort of TechSoup Romania and a number of partners including Microsoft and the US ambassador to Romania

[08:45] bulaklak: Lots more at the link!

[08:45] bulaklak:

[08:45] Rhiannon Chatnoir: great

[08:45] Orange Planer: OK, but not the Romanian government itself.

[08:45] Orange Planer: :-/

[08:46] Orange Planer: Gotta start somewhere.

[08:46] bulaklak: We’re excited to have Ginny Mies with us today. So in light of that — one of the awesome things she does as a content curator at TechSoup is help put together our weekly newsletter By the Cup

[08:47] bulaklak: It’s a great way to keep up with everything we are doing, which is always a lot!

[08:47] bulaklak: You can sign up for that newsletter if you already haven’t here:

[08:47] bulaklak: And while you are at it, sign up for our New Product Alert, too!

[08:47] bulaklak: Since I have a few extra minutes (thanks, Rhiannion) I will just mention a few last things!

[08:48] Rhiannon Chatnoir: 🙂

[08:48] bulaklak: As you are all super smart and helpful people, I want to remind you that you can help our community out any time by sharing your smarts in our TEchSoup discussion forums

[08:48] bulaklak: And one of the ways we make that easy is by posting open questions on Twitter with the hashtag #TechSoupDYB

[08:49] Orange Planer: Ooh, more phishing vic… I mean people to help!

[08:49] bulaklak: Or, if you go to our forums, you can search by that tag and find open questions

[08:49] bulaklak: Lol Orange.

[08:49] Zazoom Zimminy whispers Kyle Reis, Grants Managers Network, NYC

[08:49] Orange Planer: Never whisper, people might not hear you.

[08:49] bulaklak: Answering questions on our forums *is* actually a great way for consultants to establish visibility and credibility

[08:49] bulaklak: (As long as you don’t self-promote too much!)

[08:50] bulaklak: And lastly!

[08:50] bulaklak: Just another quick reminder about the ongoing Microsoft Windows 8 Apps for Social Good contest

[08:50] Rhiannon Chatnoir: nod – would love to see some synergy between the forums and here at NPC

[08:50] bulaklak: Remember there are two $15k cash prizes at stake, and one $10k prize, as well!

[08:51] Orange Planer: That’s USD, not lindens.

[08:51] bulaklak: Yes, thanks, Orange.

[08:51] bulaklak: Here is the link again with all the juicy details

[08:51] bulaklak:

[08:51] bulaklak: Thanks, all!

[08:51] bulaklak: Have a great meeting and a great weekend!

[08:51] Sarvana Jonstone: Do consultants have to be members of TechSoup to answer questions?

[08:51] Glitteractica Cookie: Great update, Bulaklak!

[08:52] Zinnia Zauber: Thank you bulaklak!

[08:52] Rhiannon Chatnoir: on the forums Sarvana? no

[08:52] Rhiannon Chatnoir: or comments via the twitter channel.. no.. so feel free to jump in

[08:52] Sarvana Jonstone: Great info… Bulaklak, thanks

[08:52] bulaklak: Oh, sorry Sarvana

[08:53] Rhiannon Chatnoir: though you need a forum account.. so sign up then contribute!

[08:53] bulaklak: Yes, to post in the forums you do have to register to be a forum member . . . but you don’t need to register your org

[08:53] bulaklak: You don’t need to be a 501c3

[08:53] bulaklak: It only takes a few minutes to fill out a profile

[08:53] bulaklak: and get started!

[08:53] bulaklak: 🙂

[08:53] Rhiannon Chatnoir: and a cross conversation would be wonderful – to see the expertise here help out there

[08:54] Sarvana Jonstone: excellent

[08:54] bulaklak: In fact, here is a handy link with more info on how to register and get started:

[08:54] Rhiannon Chatnoir: thanks bulaklak!

[08:54] Orange Planer: I have only one question.

[08:54] Rhiannon Chatnoir: on the forums?

[08:55] Orange Planer: Nah, never mind, I’ll just cause trouble asking it.

[08:55] Rhiannon Chatnoir: ok




[08:55] Rhiannon Chatnoir: Time for today’s main speaker!

[08:55] bulaklak: Yay, Ginny!

[08:55] Rhiannon Chatnoir: Let’s welcome Ginny Mies, who will speaking to us about how mobile technology, web apps, and mapping software have become enormously helpful in sharing news and spreading information about disaster relief efforts such as after Hurricane Sandy.

[08:55] alebez: woooooot, ginny!

[08:55] Rhiannon Chatnoir: if you want to come up here Ginny and grab a seat

[08:56] Rhiannon Chatnoir: thanks!

[08:56] Rhiannon Chatnoir: a bit about Ginny:

[08:56] Gentle Heron: Welcome Ginny.

[08:56] Rhiannon Chatnoir: Bio: Ginny Mies is a content curator at TechSoup. Before coming to TechSoup, Ginny was a Senior Editor for PCWorld. She covered mobile phones as well as consumer advocacy issues for both the website and print magazine. She’s currently in home stretch of the Master of Library and Information Science program at San Jose State University.

[08:56] Rhiannon Chatnoir: ready whenever you are to start, your slides are behind you and let me know if you need them advanced

[08:56] Penelope Lowtide (ginny.lowtide): Thanks Rhiannon!

[08:56] Penelope Lowtide (ginny.lowtide): Hi everyone, I’m Ginny and I want to thank you all for having me here. I’m new to Second Life so bear with me 🙂

[08:56] Orange Planer: Congrats, Ginny. Here’s hoping you pass the orals for your masters.

[08:56] Buffy Beale: Yay Ginny!

[08:57] Penelope Lowtide (ginny.lowtide): Mobile technology, web apps, and mapping software have become enormously helpful in the sharing news and spreading information about relief efforts after Hurricane Sandy and other disasters or emergency situations.

[08:57] Penelope Lowtide (ginny.lowtide): For a article (, I researched the ways in which people used technology and social media to share important information and later connect with their community to help with rescue and clean-up after the hurricane.

[08:57] Penelope Lowtide (ginny.lowtide): I wanted to share some of the interesting info I found with you all.

[08:58] Penelope Lowtide (ginny.lowtide): Thanks 🙂

[08:58] Penelope Lowtide (ginny.lowtide): Texting campaigns have played a huge part in disaster relief for a few years now.

[08:59] Penelope Lowtide (ginny.lowtide): Residents affected by Sandy looking for shelters could text SHELTER and their zip code to 43352 (4FEMA).

[08:59] Penelope Lowtide (ginny.lowtide): A few disaster relief agencies and organizations also have apps for the iPhone, Android phones, Windows phones, etc.

[08:59] Penelope Lowtide (ginny.lowtide): The Red Cross hurricane app uses GPS to find the nearest shelters.

[09:00] Penelope Lowtide (ginny.lowtide): FEMA’s apps for Apple, Android, and Blackberry provided weather information as well as tips for what to do during and after a hurricane.

[09:00] Penelope Lowtide (ginny.lowtide): TechSoup partner Esri had an interactive map (which is no longer up) that showed the flooding and weather information post-Sandy.

[09:01] Penelope Lowtide (ginny.lowtide): You could access up-to-date information on flood warnings, storm surge, shelters, and more.

[09:01] Penelope Lowtide (ginny.lowtide): The Google Crisis Response project ( has a slew of resources for both responders and those affected by disasters.

[09:02] Penelope Lowtide (ginny.lowtide): Google’s Hurricane Sandy map showed areas with power outages.

[09:02] Penelope Lowtide (ginny.lowtide): Communities could also create their own custom Google Maps for identifying where help is needed.

[09:03] Penelope Lowtide (ginny.lowtide): Tweak the Tweet ( is a layered map that shows the locations of disaster-related Twitter hashtags.

[09:03] Penelope Lowtide (ginny.lowtide): This is one of the most interesting uses of mapping technology I found.

[09:03] Penelope Lowtide (ginny.lowtide): For example, you can see where people have tweeted about flooding by clicking blue dots, which correspond to #flood, #water, and #surge hashtags.

[09:04] Penelope Lowtide (ginny.lowtide): You can also find out where volunteers are needed via the #need hashtag layer.

[09:05] Penelope Lowtide (ginny.lowtide): I think I accidentally skipped my second slide so I’m going to go back 🙂

[09:05] Penelope Lowtide (ginny.lowtide): Here we go

[09:05] Penelope Lowtide (ginny.lowtide): Twitter has proven itself time and again as an excellent method of communication in times of crisis.

[09:06] Penelope Lowtide (ginny.lowtide): During the hurricane, communities kept each other updated by using hashtags like #Sandy on what was happening in their neighborhood.

[09:06] Rhiannon Chatnoir: nod

[09:06] Penelope Lowtide (ginny.lowtide): Community members are now using hashtags like #SandyVolunteer to find out where they can help out.

[09:06] Penelope Lowtide (ginny.lowtide): Government agencies, such as FEMA, also used Twitter to get the word out about the storm starting a week before it hit.

[09:06] Sarvana Jonstone: aewsome

[09:07] Sarvana Jonstone: *awesome!

[09:07] Penelope Lowtide (ginny.lowtide): But I think the rest of the world really saw Sandy’s impact through Instagram.

[09:07] Penelope Lowtide (ginny.lowtide): According to mobile app’s founder Kevin Systrom, more than 344,000 images have been posted with the hashtag #sandy.

[09:08] Penelope Lowtide (ginny.lowtide): Instacane ( is an independent site that is tracking all photos with Sandy-related hashtags.

[09:08] Penelope Lowtide (ginny.lowtide): I’m going to now skip over to my last slide

[09:09] Penelope Lowtide (ginny.lowtide): is a simple tool that helps affected communities create websites to organize disaster recovery efforts.

[09:09] Penelope Lowtide (ginny.lowtide): The Lower East Side Recovers ( is an example of this tool in action.

[09:10] Penelope Lowtide (ginny.lowtide): The site is a resource for both those affected as well as volunteers who want to find ways to help out.

[09:10] Glitteractica Cookie: does this presentation live ont he techsoup slideshare page

[09:10] Rhiannon Chatnoir: not sure – but can be put up there if not

[09:10] Penelope Lowtide (ginny.lowtide): Not yet 🙂

[09:11] Penelope Lowtide (ginny.lowtide): The nice thing about Recovers is that you can build web pages fairly quickly–which is essential during a time of emergency.

[09:11] Penelope Lowtide (ginny.lowtide): Occupy Sandy ( is an offshoot of Occupy New York.

[09:11] Orange Planer: What?

[09:11] Penelope Lowtide (ginny.lowtide): err Occupy Wall Street

[09:12] Orange Planer: Again

[09:12] Orange Planer: Wait?

[09:12] Orange Planer: “Occupy” a hurricane?

[09:12] Orange Planer: What does THAT mean?

[09:12] Penelope Lowtide (ginny.lowtide): The group coordinates recovery to neighborhoods affected by Hurricane Sandy via special neighborhood hubs where community members can exchange information and volunteer goods or services.

[09:13] Rhiannon Chatnoir: the social movement started at Occupy has been often directing itself at relevant community inatiatives.. in NY they have been helping with post hurricane Sandy

[09:13] Orange Planer: Relevant to finance?

[09:13] Penelope Lowtide (ginny.lowtide): One of my friends, who has been very active with recovery relief in the Rockaways, has been making soup and sandwiches in her kitchen in Brooklyn and then driving to the Rockaways and delivering the food door-to-door to those in need.

[09:13] Andy Evans: I read a lot of the Occupy Wall Street people were helping out in Staten Island

[09:14] Orange Planer: That sounds to me more like an organization that doesn’t have a focus.

[09:14] CarynTopia Silvercloud: The occupy sandy site was the one I found to be most relevant to informing me about relief efforts immediately after the hurricane

[09:14] Rhiannon Chatnoir: no they just happen to have started in the Wall St area, but the social/activism structure has proven useful for organizing other efforts too

[09:14] Penelope Lowtide (ginny.lowtide): The idea is that the government agencies aren’t doing enough for relief efforts so Occupy Sandy/Wall Street are stepping in to take action

[09:14] Ozma Malibu: I liked how easy it was to donate funds to grassroots efforts. Also loved the “wedding registries” (Sandy and Sandy) with lists of needed items you could buy.

[09:14] Orange Planer: How transparent are the grassroots organizations?

[09:15] Zazoom Zimminy raises hand

[09:15] Penelope Lowtide (ginny.lowtide): TechSoup has a variety of technology-related disaster planning and recovery resources for nonprofits and libraries.

[09:16] Penelope Lowtide (ginny.lowtide): Check out our Disaster Planning Resources Page (, which includes a link to our Disaster Planning Guide

[09:16] Rhiannon Chatnoir: did you have a question for Ginny.. Zazoom?

[09:16] Penelope Lowtide (ginny.lowtide): I’m currently working on an updates to it that include information on creating a backup strategy for your mobile devices.

[09:16] Penelope Lowtide (ginny.lowtide): Sure, does anybody have any questions or comments?

[09:17] Buffy Beale: fantasic information thanks!

[09:17] Zazoom Zimminy: yes, thanks. I was wondering how you go about curating the information available as the problem with disasters seems to be too much noise and not enough signal

[09:17] Zazoom Zimminy: Did you have a process for verifying the quality of resources around things like volunteering, the veracity of information coming in, etc.

[09:17] Gentle Heron agrees with Zazoom. The thing I think about social media is, it divides the information by multiplying the information providers. There’s too much out there with too little specifics, and nothing coordinated

[09:17] Penelope Lowtide (ginny.lowtide): Great question!

[09:18] Zazoom Zimminy: if anything, this is where curation is so critical

[09:18] Penelope Lowtide (ginny.lowtide): I have a few friends who are active in disaster relief/recovery efforts in the Jersey Shore and Rockaways

[09:18] Zazoom Zimminy: and it needs to be timely

[09:18] Ozma Malibu: Grassroots groups & transparency: lots of images posted of the work they were doing and we could follow on FB etc.Also, donate where you trust. I donated to the U-Hungry Cafe people cos they had a good track record e.g. with Katrina.

[09:18] Penelope Lowtide (ginny.lowtide): So I asked them what resources they found useful, timely, etc.

[09:18] Orange Planer: Are these people audited?

[09:18] Rhiannon Chatnoir: what was their response back

[09:19] Zazoom Zimminy: so really the best way, finding local people you trust, trying to have your ear as close to the ground as possible

[09:19] Zazoom Zimminy: tapping networks

[09:19] Orange Planer: I’d rather buy the goods myself and drive them over.

[09:19] Penelope Lowtide (ginny.lowtide): They said that following Twitter hashtags and other location-based sources were the best way to find out where help was needed

[09:19] Rhiannon Chatnoir: there is something to be said of trust networks…via either the info coming from an org or a person you know / trust

[09:19] Penelope Lowtide (ginny.lowtide): InterOccupy and the sites were also fast and easy way to obtain information

[09:19] Ozma Malibu: yes, Zazoon, find locals you trust, tap networks. Or yes, Orange, drive out yourself.

[09:20] Orange Planer: Until you’ve got one person who runs a group by the power of personality.

[09:20] Penelope Lowtide (ginny.lowtide): BUT, I’m not sure if you guys read about this, there was a guy on Twitter spreading false information. Saying that hospitals were on fire and certain streets were flooded

[09:20] Penelope Lowtide (ginny.lowtide): So you can’t always trust what you read

[09:20] Penelope Lowtide (ginny.lowtide): on social media

[09:20] Gentle Heron: I think that was Zazoom’s point.

[09:20] Ethelred Weatherwax: David Dexter, Manchester UK, arriving late and leacing early

[09:21] Rhiannon Chatnoir: One of the most interesting/amazing relief efforts was one that began as initially some SMS phone postings on Facebook, that bled to related interest/disability groups of a couple that due to the ‘no power’ were in essence stranded without resources and in need of supplies, aid and a way to use a ventilator

[09:21] Penelope Lowtide (ginny.lowtide): Right, so I think and sites stepping in to organize and verify some of this information was important

[09:21] Rhiannon Chatnoir: that evolved quickly in to someone creating a google doc that was collaborated on and shared

[09:21] Rhiannon Chatnoir:…

[09:21] Penelope Lowtide (ginny.lowtide): That’s really interesting, Rhiannon

[09:21] Rhiannon Chatnoir: that is the doc if you want to see how that worked

[09:22] Ozma Malibu: wow

[09:22] Orange Planer: Yes, I saw that site.

[09:22] Rhiannon Chatnoir: a great example of your network rising up to aid you.. or friends of friends of friends… etc

[09:22] Gentle Heron: That person in the news was a member of Virtual Ability. We’ve used Google docs before to help them out. In fact, that’s how Nick got to New York City.

[09:22] Rhiannon Chatnoir: yes and one of the co-organizers of the disability group GimpGirls

[09:22] Ozma Malibu: wow, again

[09:23] Rhiannon Chatnoir: all started from an SMS post to facebook to friends

[09:23] Gentle Heron: Yes Aleja is the head of GimpGirls in SL.

[09:23] Penelope Lowtide (ginny.lowtide): A few of you messaged me to let me know that my link to TechSoup’s Disaster Planning site wasn’t working. Here’s the fixed link

[09:23] Zazoom Zimminy: awesome, thanks

[09:23] Gentle Heron: But this is an example of where even the government info sites were not helpful. They gave out information that was inaccurate as far as help for people with disabilities was concerned.

[09:24] Penelope Lowtide (ginny.lowtide): I’m curious — do you organizations have disaster plans in place?

[09:24] Penelope Lowtide (ginny.lowtide): *your

[09:24] Orange Planer: Or just use this:

[09:24] Rhiannon Chatnoir: good question

[09:25] Gentle Heron: The public shelters in Philadelphia were supposed to “take anyone” but they were not capable of taking in people with severe disabilities (one was told “We’ll take your parrot, but not you. You use a ventilator.”) and there was NO source of information for these people who needed more help than most of us.

[09:26] Rhiannon Chatnoir: yes – the elderly were also severely impacted.. once power went out and they were essence trapped in high rises unable to walk down stairs

[09:26] Gentle Heron: I think that’s a good question Ginny. Since my organization is mainly SL based, with no RL activities, our disaster planning may be a bit different than those orgs who are location based. But yes, we have some planning in place.

[09:26] Penelope Lowtide (ginny.lowtide): Yes, a few of my friends’ grandparents live in the Rockaways and had trouble evacuating and finding shelter.

[09:26] Rhiannon Chatnoir: this can fuel a lot of discussion on how to make cities smarter and better prepared to handle disasters…hopefully

[09:27] Rhiannon Chatnoir: on that note Gentle, just loss of power is huge for any org that relies heavily on online technology

[09:27] Gentle Heron: Indeed it is, Rhiannon.

[09:27] Gentle Heron: as is back up for record keeping

[09:28] Penelope Lowtide (ginny.lowtide): DeYes, backing up is crucial — a disaster can be spilling water all over your laptop 🙂

[09:28] CarynTopia Silvercloud: In my neighborhood in the West Village there was already an org that had been organizing around getting a hospitIn my neighborhood in the West Village, NY I was already in contact with an org that had been organizing around getting a closed hospital opened and that org was able to send out email to its members to organize help for seniors trapped in high rises

[09:29] Zazoom Zimminy: And don’t park your trains in Hoboken next time, NJ Transit

[09:29] CarynTopia Silvercloud: I could trust the info becuase I knew the people and the org

[09:29] Gentle Heron: HAHAHA

[09:29] CarynTopia Silvercloud: then I was able to send that info to my community in the Berkshires so they had a trusted source

[09:29] Penelope Lowtide (ginny.lowtide): Wow, that’s really interesting, Caryn.

[09:29] Rhiannon Chatnoir: at least not all of them Zazoom 😉

[09:30] Rhiannon Chatnoir: How many of you here were either effected directly or indirectly from Sandy?

[09:31] Gentle Heron: Some of our community members were, but not the organization’s offices.

[09:31] Zazoom Zimminy: me raises hand

[09:31] Andy Evans: Indirectly – I live in NYC…. wife had to get a rise to her job at the NYC DEPT OF Environmental Protection

[09:31] Rhiannon Chatnoir: I know Caryn, Zazoom.. some of us were more on one end of the storm or another or effected by colleagues we work/interact

[09:32] Zazoom Zimminy: more than half of our town was without power more than a week after the storm, though we only lost for two days

[09:32] Dancers Yao: collleagues affected

[09:32] Zazoom Zimminy: Had lots of neighbors over warming up and watching X Factor

[09:32] Zazoom Zimminy smiles

[09:32] Zazoom Zimminy: go Carly!

[09:33] Rhiannon Chatnoir: I had a good friend in Hoboken who they shared power charging in their hallways while they had it and shared info via cell on where to find resources/food

[09:34] Rhiannon Chatnoir: SMS usage becomes huge in an effected area would think

[09:36] Penelope Lowtide (ginny.lowtide): SMS is a great way to stay in touch, but you have to watch the battery life on your phone 🙂

[09:36] Penelope Lowtide (ginny.lowtide): in case there’s no power

[09:36] Andy Evans: Is it true SMS may work when the phone lines are clogged?

[09:36] Orange Planer: Yes, Andy.

[09:36] Buffy Beale: Sorry everyone have to leave early, great presentation thanks Ginny!

[09:36] Orange Planer: SMS depends more on IP through the phone network than on internet-IP.

[09:37] Zinnia Zauber: Take care, Buffy!

[09:37] Sarvana Jonstone: Local teams from “Somebody Cares Baltimore” and my church, Mountain Christian Church are going back and forth helping in the recovery. Twitter and text messages have been our communication for updates

[09:37] Buffy Beale: waves byee

[09:37] Sarvana Jonstone: Take care Buffy

[09:37] Orange Planer: Multiplexing that way is more robust.

[09:37] Penelope Lowtide (ginny.lowtide): Sarvana, do you use Twitter lists/groups to share info with one another?

[09:38] Rhiannon Chatnoir: you can use tools that help message many at once, like in those efforts Sarvana

[09:38] Rhiannon Chatnoir: and thanks Buffy for coming

[09:38] Rhiannon Chatnoir: and yes, twitter lists!

[09:38] Penelope Lowtide (ginny.lowtide): is awesome

[09:38] Sarvana Jonstone: we are using Twitter which bounces to Facebook… especially if request for expertise or items are submitted

[09:38] Andy Evans: What is GroupMe?

[09:38] Glitteractica Cookie: what is (jinx)

[09:38] Rhiannon Chatnoir: it is a way to set up SMS groups Andy

[09:39] Andy Evans: Wow

[09:39] Penelope Lowtide (ginny.lowtide): It is an app that lets you text a designated group of people

[09:39] Rhiannon Chatnoir: so you could add people’s cell numbers and then have your own SMS chat between all members of that group

[09:39] Sarvana Jonstone: will check it out… the teams are scattered between NYC and NJ…

[09:39] Rhiannon Chatnoir: there is an app you can use. but you can also use the SMS number for your group and just send a text message to that as well

[09:40] Penelope Lowtide (ginny.lowtide): I relied on it when I was a journalist to coordinate coverage of an event. I’d imagine it would be really helpful for coordinating volunteer efforts

[09:40] Rhiannon Chatnoir: if you werent able or didnt have a smart phone

[09:40] Sarvana Jonstone: sounds like a much needed tool… Thank you… will share with the team leaders

[09:40] Rhiannon Chatnoir: great for use during events/conventions as well.. to plan things collectively and share info quickly to all

[09:41] Rhiannon Chatnoir:

[09:41] Rhiannon Chatnoir: any other questions for Ginny

[09:41] Sarvana Jonstone: so much work to be done… TV does not tell the story

[09:42] Penelope Lowtide (ginny.lowtide): Agreed!

[09:42] Sarvana Jonstone: Thank you Ginny… Awesome presentation!!!

[09:42] Andy Evans: Fantastic presentation

[09:42] Gentle Heron: Thanks Ginny. Very interesting presentation.

[09:42] Zinnia Zauber: thank you Ginny!

[09:42] Penelope Lowtide (ginny.lowtide): Thank you all for having me!

[09:42] Rhiannon Chatnoir: yes, mainstream media is often hardpressed to keep up with the speed of infosharing online

[09:42] Zazoom Zimminy: thanks!

[09:42] Tori Landau: Many thanks Ginny!

[09:42] Dancers Yao: thanks great info

[09:42] Rhiannon Chatnoir: yes great to have you here – thanks Ginny!

[09:43] Rhiannon Chatnoir: Ginny also writes a lot of posts to the forum.. so another good reason to visit there

[09:43] Rhiannon Chatnoir: I have a link to her forum profile on the NPC blog entry about today’s presentation

[09:43] Rhiannon Chatnoir: and you can find her other content there

[09:44] bulaklak: Thanks, Ginny!

[09:44] bulaklak: Great presentation.




[09:44] Rhiannon Chatnoir: Let’s move on to Open Mic!

[09:44] Rhiannon Chatnoir: Does anyone have any announcements today?

[09:45] Rhiannon Chatnoir: if not we can end earlier… but if you have any events/info to share

[09:45] Orange Planer: Nothing here.

[09:46] Toxic Templates New Releases: MESH VIOLETTA BOOTS-SEMI EXCLUSIVE-10 SETS AVAILABLE ONLY-Realistically Textured,Mesh Over Ankle Boots, Laced Front, Strapped Sides, Metal Accents  /pngs/psds/mesh-Want removed?IM Alexxis Decuir-MP: or Direct Trans Only

[09:46] Zinnia Zauber: CommonGround is next Thursday

[09:46] Zinnia Zauber: Our color theme is GOLD!

[09:46] Rhiannon Chatnoir: yes!

[09:46] Glitteractica Cookie: excellent presentation

[09:46] Glitteractica Cookie: i hope we recap it and point to it on the site

[09:46] Tori Landau: What is commonground please Zinnia?

[09:46] Rhiannon Chatnoir: and will add her slides

[09:47] Zinnia Zauber: CommonGround is a fun and informative networking party here at the Nonprofit Commons to promote about what nonprofits, educators, humanitarians, scientists, and artists accomplish in Second Life.

[09:47] Zinnia Zauber: It is from 5 to 7 PM SLT on Aloft.

[09:47] Rhiannon Chatnoir: usually there is a theme.. this time being Gold

[09:47] Zinnia Zauber: We aim for the Third Thursday of each month.

[09:47] Tori Landau: oh shame, sounds great, u fortunately I’ll be in bed, have a great time everyone °͜°

[09:47] Zinnia Zauber: New color themes each month, this time GOLD.

[09:48] Rhiannon Chatnoir: great if you want to informally meet up with other NPC community members, network and chat

[09:48] Zinnia Zauber: An effective way to connect with a new audience and promote your organization’s mission is to attend our two networking parties at the Nonprofit Commons – Wharf Ratz Tuesday Night Extraordinary Dance Extravaganza and CommonGround.

[09:48] Rhiannon Chatnoir: will there be a Mentor’s meeting after this Zinnia?

[09:48] Sarvana Jonstone: According to my twin, SarVana Haalan… “CommonGround rocks!!” LOL, LOL

[09:49] Zinnia Zauber: A very brief Mentor Meeting.

[09:49] Rhiannon Chatnoir: ha

[09:49] Rhiannon Chatnoir: anyone else with announcements?

[09:49] Tori Landau: is wharf ratz also 5 to 7pm slt?

[09:49] Zinnia Zauber: So, let’s start that in 5 minutes.

[09:49] Zinnia Zauber: Wharf Ratz Tuesday Night Extraordinary Dance Extravaganza is 7 to 9 PM SLT.

[09:49] Zinnia Zauber: Every Tuesday!

[09:50] Rhiannon Chatnoir: Lets close this week’s meeting – please feel free to stick around for the Mentor’s meeting afterwards

[09:50] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:

[09:50] Orange Planer: So, some weeks there’s wharf ratz (2 hours), CommonGround (2 hours), and the NPC meeting (2 hours).

[09:50] Rhiannon Chatnoir: Nonprofit Commons Blog:


 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:





Thanks everyone and see you next week!


[09:50] Sarvana Jonstone: Excellent meeting!!!

[09:51] Rhiannon Chatnoir: yes – and again much thanks to Ginny and a great discussion too 🙂

[09:51] Penelope Lowtide (ginny.lowtide): Thanks everyone! I must go now and put together next week’s By The Cup newsletter. Take care all!

[09:52] Rhiannon Chatnoir: take care and bye Ginny

Written by: Rhiannon Chatnoir

Opal Lei: “Getting the Code You Need” for the November 9th NonProfit Commons Meeting

This Friday, November 9th, Nonprofit Commons is happy to feature Opal Lei, who will discuss the why, what, who and how of obtaining LSL scripts for your organization’s virtual presence. 


Maybe you settled for freebie scripts that do not do enough or off-the-shelf scripts that include code that you do not need and just cause lag. Maybe you have a great project idea, but you are intimidated by scripters who speak techno-babble. Maybe you can’t decide whether to hire someone or to learn LSL yourself. Maybe you’ve tried hiring someone and they ended up creating something utterly different from your vision.


Opal will squeeze as many tips as she can to help:

  • Decide when to modify a script and when to leave it alone
  • Decide when to hire, when to purchase off the shelf, and when to do it yourself
  • Choose the right scripter if you decide to hire
  • Effectively share your vision with a hired scripter to get the results you want


Opal has created a survey to help tailor this presentation for those attending, please fill out before November 8:


Bio: Opal Lei (aka Lea Tesoro in real life) now calls herself an author after publishing her book “Love, Like Dim Sum” ( But, once upon a time, she called herself a techie. Prior to discovering SL, she worked in the software industry for 14 years, including a stint at Microsoft, where she documented APIs and coded basic snippets for the .NET SDK. Her first LSL scripting project was a docent game for the International Spaceflight Museum. As her alt Treasure Box, she had also choreographed and coded the burning of the Burning Life/Burn2 temple for four years.


Join us in Second Life!


Nonprofit Commons Weekly Meeting

Friday, November 9th, 8:30 AM SLT / PST

Plush Nonprofit Commons Amphitheater



  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:45 am Mentors Central
  • 8:55 am Main Speaker: Lea Tesoro (Opal Lei in Second Life)
  • 9:30 am Open Mic / Announcements


The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions.

Written by: Rhiannon Chatnoir

Transcript of Novemeber 2nd Meeting Featuring: Anna Jaeger

[08:32] Rhiannon Chatnoir: Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!

[08:32] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team.


[08:32] Rhiannon Chatnoir: Today’s Agenda:

 – 8:30 am Introductions

 – 8:40 am TechSoup Announcements

 – 8:45 am Mentor’s Central – featuring Ozma Malibu on the NPC wiki

 – 8:55 am Featured Presenter: Anna Jaeger, “Cloud Technology and the NGO Community” 

 – 9:30 am Open Mic / Announcements


[08:33] Rhiannon Chatnoir: First a few links to start off the meeting. 


Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


 – Nonprofit Commons Blog:

 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:







[08:33] Rhiannon Chatnoir: Morning everyone, let’s start off with Introductions!


Please state your real name, location, org, and the ways we can find you online.


[08:33] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, @bridges4women

[08:33] HB Eternal: Harold W Becker, The Love Foundation, Florida, @lovefoundation

[08:33] CarynTopia Silvercloud: Caryn Heilman, Topia Arts Center in the Berkshires of NW, MA,, @TopiaArtsCenter

[08:33] Buffy Beale: heh heh HB 🙂

[08:33] HB Eternal: Go Buffy!

[08:33] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:33] Ronnie Rhode: Denise Harrison, The Garden for the Missing, and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing,

[08:33] Jen (jenelle.levenque): Bruce Hestley, Transgender American Veterans Association, Akron, OH,,!/TAVAUS

[08:33] alebez: ale bezdikian, Online Community Coordinator, TechSoup, SF, Ca. @TechSoup, @alebez

[08:34] Diantha Petrov: Lori Wahl

[08:34] Dancers Yao: Kara Bennett , ElderVoices, Los Angeles, CA, Health Care and Human Rights

[08:34] Chayenn: Monique Richert, Protect Yourself 1, Inc., Baltimore, MD ,, , @PY1US

[08:34] Gentle Heron: Virtual Ability, Inc.

[08:34] Par (parhelion.palou): Phred Phlintstone, generic volunteer (no org), north of Baltimore, MD, no twitter or website

[08:34] Hour Destiny: Morris Cox, Nevada, @morriscox

[08:34] Atalanta Visage: Jennifer Siegel, National Service Inclusion Project, Boston, MA

[08:34] Ozma Malibu: Sandy Andrews, Floaters Org tech outreach, active in Arizona, Mexico and On the Road, @ozma

[08:35] Rhiannon Chatnoir is Joyce Bettencourt, Community Manager of the NonProfit Commons in Second Life,, @RhiannonSL …located in the Boston, MA area….which is a bit squishier post Sandy

[08:35] Rhiannon Chatnoir: If you joined us late, feel free to introduce yourself

[08:36] Carl Solutionary (carlicann): Professor Carl Icann, Rockcliffe University, — I am hosting another Poetic Drum Circle at Burning Life on Sunday 9am SLT. This week’s theme is Election & Democracy Poetry. Location: Teleport to Burning Man- Black Rock (55,199,25) (DO NOT CLICK THIS!!!)

[08:36] Andy Evans: Andy Mallon, First Opinions Panel in SL

Social Research Foundation, NYC in RL

[08:36] Rhiannon Chatnoir: 🙂

[08:37] Sister (sister.abeyante): Sister Patrice Colletti, SDS Milwaukee, WI *** @SisterAbeyante *** @TechTips4Usds *** as well as a volunteer with Virtual Ability, Inc.




[08:37] Rhiannon Chatnoir: Let’s move on to TechSoup Announcements – today Alebez will be speaking

[08:38] alebez: Hello everyone, alebez here to give you the TechSoup updates for the week! Bulaklak sends his love, and also me. 🙂

[08:38] alebez: It was an exciting week at TechSoup and in the community!

[08:38] alebez: Windows 8 launched, we have announced a winner to our Technology in Action social media campaign, our goal was to generate stories to include on the local impact map – we got 28 entries!

[08:39] alebez: And if you’ve watched the news recently, hurricane Sandy is making headlines left and right. Not in a good way.

[08:39] alebez: Our content team thought it was important to address our community affected by hurricane Sandy, so our team came together worked hard to create hurricane Sandy disaster relief resources.

[08:39] alebez: But disaster preparedness doesn’t start or stop with just natural disasters. We also included a whole lot of content on technology’s impact on disaster relief.

[08:40] alebez: You can check out the roundup of those resources here in this bundle:

[08:40] alebez: The winner of our Technology in Action campaign was Get set, Go – a non profit based out of Wisconsin, but whose main arm is its Women’s Learning Center in Cambodia.

[08:40] Buffy Beale: that’s so innovative alebez for using the map, well done to TechSoup!

[08:40] alebez: 28 orgs submitted really amazing photographs showing how technology activates their organization and helps fulfill their mission.

[08:41] alebez: You can view some of the great photos, and the winning submission here:

[08:41] CarynTopia Silvercloud: thanks for the disaster relief efforts- much appreciated

[08:41] alebez: And finally, I wanted to announce the coming launch of the Windows 8 Apps for Social Good Contest. The contest goes live on Monday.

[08:41] alebez: Whether you are a hacker at heart, a social do-gooder, a youth activist, or a developer with an innovative mind and skills to implement, this contest seeks to bring together innovation with the means to create. Now’s the time to pow wow with your developer friends to make that great app idea you had one time happen.

[08:42] alebez: The prizes are great.


There are 3 categories of prizes: Best Overall Windows 8 App: $15,000; Best Overall Windows 8 Phone App: $15,000; People’s Choice App: $10,000


[08:42] alebez: Important Dates

  • Project submissions: November 5 – February 28
  • Public voting: March 1 – March 15
  • Winners Announced: March 25


[08:43] alebez: Ready to get started? Here’s how to proceed.

[08:43] alebez: Create a Windows 8 app focused on social good (collaborations encouraged!)

Publish the app in the Windows Store –

Register the application project on the contest website (will be when the contest goes live on Monday)

Check out the other apps, then vote on your favorites in March!

[08:43] Hour Destiny: I’m going to a code camp next Friday. Why doesn’t TechSoup have a Code Camp sometime?

[08:43] alebez: That’s a great idea, hour. and one we are currently exploring 🙂

[08:44] alebez: please let us know about your experience!

[08:44] alebez: that’s all folks!

[08:44] Frans Charming applauds

[08:44] Hour Destiny: It’s my 3rd year and counting.

[08:44] Rhiannon Chatnoir: Thanks Alebez!

[08:44] alebez: thank you all




[08:45] Rhiannon Chatnoir: on to Mentor’s Central!

[08:45] Rhiannon Chatnoir: Today for Mentor Central we have Ozma Malibu speaking to us about the NPC wiki. Let’s welcome her up and please start whenever your ready.

[08:45] Ozma Malibu: OK!

[08:45] Buffy Beale: yay Oz!

[08:45] Gentle Heron: YAY Ozma!

[08:45] Zinnia Zauber: Rah Ozma!

[08:45] Ozma Malibu: haha. thanks.

[08:45] Par (parhelion.palou): Yay, Oz … even if you were responsible for the hurricane

[08:45] Ozma Malibu: Well. The Mentors Corner today will emphasize a useful TechSoup resource that is especially for us in the NPC.

[08:45] Ozma Malibu: I know, alas, the hurricane. (I am a Sandy too.)

[08:46] Ozma Malibu: Anyway.

[08:46] Ozma Malibu: Please don’t click the display btw. It may advance if you do.

[08:46] Ozma Malibu: The resource is the Nonprofits in Second Life Wiki, at

[08:47] Ozma Malibu: Seriously. Don’t click it.

[08:47] Ozma Malibu: …thank you… 🙂

[08:47] Ozma Malibu: Anyone can access the wiki for information

[08:47] Ozma Malibu: (here it is)

[08:48] Ozma Malibu: BUT if you want to be an editor, you must first create an account, and then ask Rhiannon for editing permission.

[08:48] Ozma Malibu: (up there at the top is where you create an account)

[08:49] Ozma Malibu: The NPSL wiki is full of useful information, all in one place. You can send new members here

[08:49] Ozma Malibu: (saves time and is fun for them)

[08:50] Ozma Malibu: But,, you’ll also find much that’s new and interesting no matter how long you’ve been a resident here.

[08:50] Ozma Malibu: (so check it out)

[08:51] Ozma Malibu: Here for instance are the Upcoming Events.

[08:51] Ozma Malibu: Transcripts of meetings. Blog posts.

[08:51] Ozma Malibu: There is an #npsl twitter feed that you may want to contribute to.

[08:51] Glitteractica Cookie: (sorry I’m late… Susan Tenby, Online Community and Social Media Director, TechSoup, SF CA USA logging in from Maui, Hawaii @suzboop @techsoup

[08:52] Ozma Malibu: At the top, you’ll find buttons to the NPSL presence on Twitter, Facebook, LinkedIn, etc.

[08:52] Ozma Malibu: so useful.

[08:52] Ozma Malibu: Over on the left, in the Navigation section, you’ll see the Mentoring link. Click on it!

[08:53] Ozma Malibu: well, wait til you get to the actual wiki please.

[08:53] Rhiannon Chatnoir: 🙂

[08:53] Ozma Malibu: A bit of history: this was originally the Docent section, and that title lives on in the page tA bit of history: this was originally the Docent section, and that title lives on in the page title.

[08:54] Ozma Malibu: ah didn’t think that went through.

[08:54] Ozma Malibu: Now, some parts of the Wiki need to be periodically updated, and so the Mentors are currently updating the list of available Mentors, which is on the siki.

[08:54] Ozma Malibu: We’d like to invite all of you to volunteer. There are three levels of Mentors, so any amount of expertise and any amount of time you can give are just fine.

[08:55] Ozma Malibu: If you think it sounds like fun but have cold feet, you can also just attend Mentor meetings and sign up later.

[08:55] Ozma Malibu: To serve as a welcome wagon mentor, all you have to do is to take new members under your wing and be friendly. If you have building skills, etc., that is wonderful, but it is not necessary.

[08:55] Ozma Malibu: Instructors have skills of one kind and another, and when a newbie is stuck on a Second Life question, an Instructor can help the necessary skills. You don’t need to possess many skills to volunteer for this position – sign up for what you know!

[08:55] Ozma Malibu: Mentors’ Mentors are people with great skills, and little time. When the Mentors are working with someone who needs help, and don’t have sufficient skills yet for a particular problem, they can call on one of the Mentors’ Mentors for advice. Again, you can just sign up for the specific skills that you want to offer.

[08:56] Ozma Malibu: So, Mentoring is a great way to fulfill your volunteer obligation to the NPC, have fun, learn a lot, dream a lot, and it’s a further opportunity for networking. Remember, Mentor meetings happen every Friday. right after this one.

[08:56] Ozma Malibu: And please do check out the the wiki – often!

[08:56] Ozma Malibu: thank you!

[08:56] Frans Charming applauds

[08:56] Ozma Malibu: that’s all!

[08:56] Zinnia Zauber: Thank you very much, Ozma! This was great!

[08:56] Rhiannon Chatnoir: Ozma – Thanks for leading Mentors Central today!

[08:56] Hour Destiny: If only there were an app for that. 🙂

[08:56] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, Missouri,, @brenabenoir

[08:56] Sister (sister.abeyante): Thanks, helkpful info

[08:57] Buffy Beale: yay Oz that was great!




[08:57] Rhiannon Chatnoir: Time for today’s main presenter

[08:57] Rhiannon Chatnoir: Welcome Anna Jaeger of TechSoup (Sage Ovetcher in SL), who will speak to us today on TechSoup’s recent Cloud Technology Survey and the primary advantages, barriers and motivations that nonprofits, libraries, and NGOs from around the world reported for moving their IT to the cloud.

[08:57] Glitteractica Cookie: Le W00t!

[08:57] Glitteractica Cookie: go anna!

[08:57] alebez: anna!

[08:57] Sage Qvetcher: Thanks, Susan

[08:57] Rhiannon Chatnoir: a brief bio:

[08:57] Rhiannon Chatnoir: Anna Jaeger, the Director of Microsoft Program and Special Projects, was also the co-founder of the GreenTech Initiative at TechSoup Global. GreenTech’s mission is to help nonprofits and libraries reduce their environmental impact through the effective use of technology, including cloud technologies. Prior to her work on the Global Cloud Survey, Ms. Jaeger lead TechSoup Global’s IT Engineering Department, which implemented and maintained all enterprise software and websites.

[08:58] Sage Qvetcher: Hello all and thank you for the chance to share the results of our survey with all of you.

[08:58] Glitteractica Cookie: Hey Sage!

[08:58] Glitteractica Cookie: I love yr last name

[08:58] Buffy Beale: cheering!

[08:58] Glitteractica Cookie: Qvetcher… Second Life/Jewish spelling

[08:58] Sage Qvetcher: Thanks! Me too.

[08:58] Glitteractica Cookie: 🙂

[08:58] Sage Qvetcher: It fits me so well.

[08:58] Glitteractica Cookie: ha ha

[08:58] Ozma Malibu: love it

[08:58] Gentle Heron: It’s a great name, however it’s spelled.

[08:59] Sage Qvetcher: My name is Anna Jaeger and I am a director at TechSoup Global in San Francisco.

[08:59] Jen (jenelle.levenque): Love Yiddish

[08:59] Sage Qvetcher: Well, make sure to kibbitz during the presentation then.

[09:00] Sage Qvetcher: This will be a brief presentation of a tiny sliver of our data. 

If you have questions, comments or want to delve deeper, please feel free to reach out to me afterwards at

[09:00] Rhiannon Chatnoir: presentation slides are up behind you – let me know if you need any help advancing

[09:00] Sage Qvetcher: thanks

[09:00] Sage Qvetcher: Trying to pan

[09:00] Sage Qvetcher: but it is slow

[09:00] Sage Qvetcher: Next Slide (2):

My goals for this presentation are:

Understanding what organizations from around the world have said about the advantages to, barriers of and motivators for using cloud computing.

[09:00] Rhiannon Chatnoir: lots of avatars present….makes things slower

[09:01] Sage Qvetcher: Familiarize you with the types of applications and the specific applications nonprofits are already adopting.

[09:01] Sage Qvetcher: Let you know how to find more information.


Given the mountain of data we collected, this final bullet is most critical.

[09:02] Sage Qvetcher: Why did we do a global cloud survey?

[09:02] Sage Qvetcher: We wanted to gauge how NGOs worldwide are currently using cloud products and services

[09:03] Sage Qvetcher: Measure how NGOs perceive barriers to and advantages of cloud computing adoption 


Understand these organizations’ future plans for cloud computing adoption

[09:03] Sage Qvetcher: Help capacity-building organizations, consultants, donors, and foundations better support the social benefit sector in making informed decisions about whether cloud-based solutions are right for them.


I also think the final bullet on this slide is the most important.

[09:03] Sage Qvetcher: I promise the slides will get more visually interesting in a moment. 🙂

[09:04] Sage Qvetcher: but not yet

[09:04] Sage Qvetcher: We needed to pick a definition that was short, easy to understand and easy to translate. We couldn’t be all inclusive without greatly expanding the length of the survey

[09:04] Sage Qvetcher: So, we focused mostly on software as a service (SaaS).

[09:05] Sage Qvetcher: The survey was conducted in the 1st half of 2012

We published the survey in 21 languages and received 10,593 usable responses from respondents in 88 countries.

[09:05] Sage Qvetcher: We released the report in September 2012

The full report is available online, free of charge

Our executive summary is published in 19 languages

And in addition, we have 25 individual country-level reports

[09:06] Glitteractica Cookie: That is so impressive, it bears repeating! nearly 10,600 answered surveys!

[09:06] Sage Qvetcher: Here is the breakout of responses by region:

  • Europe: 37%
  • US/Can: 33%
  • Asia: 13%
  • S. Africa/Egypt: 4%
  • Aus/NZ: 4%
  • Undefined: 6%

[09:06] Sage Qvetcher: 74% from the highest GDP category (>$20K per capita)

[09:07] Sage Qvetcher: How is my speed? Am I going too fast or too slow?

[09:07] Rhiannon Chatnoir: doing fine

[09:07] Sage Qvetcher: Everything I am presenting here today is available in the report

[09:07] Glitteractica Cookie: doing great, Sage!

[09:07] Sage Qvetcher: I will give you the URL to the full reportand the translations at the end of the presentation

[09:07] Sage Qvetcher: Thanks.

[09:08] Sage Qvetcher: As you can see, our data is heavily focused on Western countries and rich countries

[09:09] Sage Qvetcher: However, in the report, we did break out some of the data by country and by region and by country GDP

[09:09] Sage Qvetcher: We did that so that you could see how individual countries differed from the average data set

[09:10] Sage Qvetcher: Given the nature of the outreach, the questions asked, and the fact that the survey was taken online, the survey sample skews toward those working in organizations that have access to the Internet and are engaged with cloud computing.

[09:11] Sage Qvetcher: uh-ohConsequently, cloud usage levels reported here may be higher than actual levels among all NGOs.

[09:11] Sister (sister.abeyante): Sage- I’m wondering- how did NGOs select themselves to participate? How did you connect with them?

[09:11] Sage Qvetcher: Ah! Good question

[09:12] Sage Qvetcher: They did self-select and self-identify

[09:12] Sage Qvetcher: However, we did outreach in our normal means, which means that we were targeting NGOs, libraries and other social benefit orgs. 

  • 90% of respondents worldwide are using cloud computing.
  • 79% say the greatest advantage is easier software/ hardware administration.
  • 60% say lack of knowledge is the greatest barrier.
  • 53% report plans to move a “significant portion” of their IT to the cloud within three years.
  • 47% say cost-related changes and ease of setup would be the greatest motivators for moving their IT to the cloud.

[09:13] Sage Qvetcher: Keep in mind that these numbers represent only the respondents

[09:13] Sage Qvetcher: We are not saying that 90% of all NGOs aworld wide are using the cloud.

[09:13] Sage Qvetcher: Familiarity with many of these applications is not surprising. 

Facebook, Gmail, Skype and Twitter are common words in everyday vernacular.

[09:14] Sage Qvetcher: However, it is interesting to note how different actual usage of these applications is.

[09:14] Glitteractica Cookie: ppl don’t even realize they are using the cloud, often

[09:14] Sage Qvetcher: You can see here that Twitter usage dropped to 38% from a familiarity percentage of 90%. So, most people have heard of twitter, but only 1/3rd use it at their nonprofits.

[09:15] Rhiannon Chatnoir: very true Glitteractica

[09:15] Sage Qvetcher: Yes, our study found that people didn’t know what the cloud was and when they were using it.

[09:16] Sage Qvetcher: People indicated that they didn’t use the cloud for collaboration and then in another question indicated that they use Skype and web conferencing tools like ReadyTalk and WebEx.

[09:16] Sarvana Haalan: Like how fols refer to it… Up there… in the cloud…. of th ecloud

[09:16] Sage Qvetcher: NTEN calls this the “Hidden cloud”

[09:16] Sarvana Haalan: *folks

[09:16] Sage Qvetcher: While it is not surprising that ease of use and access featured highly as advantages (79% reported it as a major advantage). It was interesting that cost also was noted as a major advantage (62%).

[09:17] Sage Qvetcher: Survey respondents identified costs and data security (54%) as both advantages and barriers to cloud computing.

[09:17] Sarvana Haalan: I am consern about content rights in the cloud 🙂

[09:17] Par (parhelion.palou): Data security is NOT an advantage to cloud computing

[09:17] Sage Qvetcher: You should be.

[09:17] Sarvana Haalan: *concern… sorry can’t spell today… smiles

[09:18] Sage Qvetcher: Well, data security may be an advantage for nonprofits who have their data on a server sitting on the floor in their bathroom (true story) or on their back porch

[09:18] Sage Qvetcher: It is really dependent on the situation

[09:18] Orange Planer: Sorry I’m late.

[09:18] Orange Planer: Data security?

[09:18] Hour Destiny: Encrypt before sending to the cloud.

[09:18] Sage Qvetcher: If you are Free Tibet, it may not be an advantage, but a concern.

[09:19] Sage Qvetcher: BTW, please remember

[09:19] Sarvana Haalan: excellent idea Hour… thanks

[09:19] Sage Qvetcher: We are reporting what people cited in the survey. I am not saying that any of these are or are not an advantage or concern for any of you.

[09:20] Sage Qvetcher: Lack of knowledge was the group of barriers that were reported at the highest rates (60%). 

30% of respondents said they didn’t know enough about cloud computing to know what the barriers are.

[09:20] Sage Qvetcher: Lack of knowledge was consistently reported as a barrier across geographies and organization sizes.

[09:20] Hour Destiny: Cloud == hosted services.

[09:20] Sage Qvetcher: The only barrier cited more frequently by smaller organizations was lack of knowledge.

[09:20] Sage Qvetcher: Medium organizations were on average 10% more likely to cite any barriers to cloud computing adoption.

[09:21] Sage Qvetcher: Large organizations were 18% more likely to cite barriers. 

Respondents at large organizations cited all the barriers to cloud computing adoption (except lack of knowledge) at higher levels than other organizations.

[09:21] Sage Qvetcher: Noncontrollable Externalities like “unstable electric grid” and “lack of dependable internet connection” were cited by 34% of respondents. Even in some of the wealthiest nations.

[09:21] Sister (sister.abeyante) nods on that one!

[09:21] Sage Qvetcher: We also did some individual interviews and were able to include those in the report.

[09:21] Sage Qvetcher: NGO voice: “When you’re talking about broadband in South Africa, you’re not talking about broadband in somewhere like San Francisco. You’re talking about something that’s probably about a quarter of the speed.” Technology Development Manager, South African NGO

[09:22] Sage Qvetcher: Cost factors and Ease of Setup factors were reported most frequently (47%) as changes that would most motivate organizations to move more of their IT to the cloud.

[09:22] Sage Qvetcher: Interestingly, even though 60% of respondents indicated that lack of knowledge was their greatest barrier, only 37% cited training as something that would help overcome the barriers.

[09:22] Sage Qvetcher: Large organizations cited more motivators overall for moving to the cloud than smaller organizations. In particular, they reported cost-related changes, making integration easier, the reduction of security risks, and providing remote management at higher-than-average rates.

[09:23] Sage Qvetcher: Medium-sized organizations reported making integration easier, adjusting their budget, and providing remote consulting at higher-than-average rates.

[09:23] Sage Qvetcher: With regards to timeframe…

[09:23] Sage Qvetcher: 53% plan to move a “significant portion” of their IT to the cloud within 3 years

[09:24] Sage Qvetcher: However, 36% have no plans to move to the cloud

[09:24] Sage Qvetcher: India, Africa/Middle East, and Mexico report the most accelerated reported timeframes with 74% of respondents in India reporting that they will move to the cloud within 3 years.

[09:24] Sage Qvetcher: Specifically, our data indicates that the more cloud-based apps respondents say are being used at their organization, the more advantages they report to using cloud computing and the faster their reported timeframe is for adopting cloud-based apps in the future.

[09:25] Sage Qvetcher: Medium-sized organizations reported the most aggressive timeframe for moving IT to the cloud, with 22% reporting they plan to move a significant portion of their IT to the cloud within one year.

Medium-sized organizations were defined as organizations with 10 to 44 full-time staff and volunteers.

[09:25] Orange Planer: I’m sure those virtual people will be of great help.

[09:25] Sage Qvetcher: You can also see in the lower left of the slide, that several of the nations from the lowest GDP tier reported the fastest timeframe for adopting cloud technologies. What does that mean for organizations in those countries? How might we need to tailor educational content differently in those countries?

[09:26] Sage Qvetcher: The top three or four application types on this list are not surprising: File storage/Sharing, email, data backup/recovery and office productivity like Google docs and Office365.

[09:26] Sage Qvetcher: These were closely aligned with the types of applications that were reported to be already in use in the cloud.

[09:27] Sage Qvetcher: What have we learned?

We need to offer more precise solutions. Solutions that work in verticals and minimize configuration.

[09:27] Glitteractica Cookie: i’m surprised online collab and communication is not on that list

[09:27] Orange Planer: Things that save money directly will be first on the list.

[09:27] Orange Planer: That is – those things that eat up the most storage.

[09:27] Sage Qvetcher: I am sure they are there, perhaps just lower down.

[09:27] Sage Qvetcher: But yes, it is surprising that they are not higher up.

[09:28] Sage Qvetcher: I am guessing it is because when thinking of adoption

[09:28] Glitteractica Cookie: yeah, maybe we need to add on our findings that we need to promote those apps better, via techsoup

[09:28] Sage Qvetcher: people first think “how can I make what I already do easier?”

[09:28] Orange Planer: No.

[09:28] Orange Planer: They will think “how can I save money.”

[09:28] Sage Qvetcher: They don’t think of collaboration as something they do on computers.

[09:28] Sage Qvetcher: Collaboration is 5th on the list

[09:29] Sister (sister.abeyante): Collaboration using technology as an interface is strongly influenced by the cultural context, too.

[09:29] Rhiannon Chatnoir: we are ahead of the curve in that regards.. I imagine all of us here think of collaborating online and in the cloud

[09:29] Sage Qvetcher: Very true

[09:29] Sage Qvetcher: We still have significant externalities that impact organizations’ ability to take advantage of technology. Externalitites like no reliable power or no reliable internet. We need to be supporting the good work that organizations like Inveneo are doing to help make those externalities a thing of the past.

[09:29] Sage Qvetcher: We also need to support those organizations that can connect but, for whatever reasons, have not yet done so.

[09:30] Ozma Malibu: so interesting!

[09:30] Sage Qvetcher: As you all know from your experiences here…

[09:30] Sage Qvetcher: Training is something everyone needs. And it’s hard. We know we need it. But it’s hard to make “go to a technology training class” the most important thing on the to-do list. We have to figure out how we, as capacity builders, leverage technology and our relationships across a number of sectors to offer answers to questions on demand, create mentorships, office hours for experts who are willing to donate their expertise. We need to think about how we get knowledge to people where and when they need it. And how we do that when getting the answer is urgent.

[09:30] Sister (sister.abeyante): Agree, Sage, or take a lead in creating solutions that can use the available techologies- in Africa, for example, the major growth is use of cell phone based techologies, not in using internet/computers.

[09:30] Sage Qvetcher: Exactly

[09:30] Sage Qvetcher: Answers must be locally relevent

[09:31] Carl Solutionary (carlicann): Can you take questions?

[09:31] Sage Qvetcher: And culturally sensitive

[09:31] Sage Qvetcher: Sure

[09:31] Sage Qvetcher: We need to know more about the technology usage of the organizations we all serve. We all know bits and pieces of the usage. And surveys, like this one and like NTEN’s State of the Cloud, help us. But we can also do a better job of thinking through the strengths and capacities we each bring, fitting those together so that we can get to solutions that work on the ground for the organizations we serve.

[09:31] Carl Solutionary (carlicann): What are the implications of the Cloud and this survey on Corporate Social Responsibility? And corporate use of NGOs in their advertising?

[09:33] Sage Qvetcher: Well, we hope that CSR groups will leverage the data to make better choices for their philanthropy

[09:33] Sage Qvetcher: We are working with the TSG donor partners to use this data to provide resources for NGOs and libraries

[09:33] Sage Qvetcher: Mostly, we are focusing on getting training out there.

[09:34] Sage Qvetcher: Making knowledge available so that NGOs can make informed choices.

[09:34] Sister (sister.abeyante): I imagine the training question is a “cart before the horse” question sometimes too- an org that needs training, but can’t access it because… they do not yet have the training to access it!

[09:34] Sage Qvetcher: We hope that corporations and foundations will use this data to offer the right resources at the right time.

[09:35] Sage Qvetcher: Yes, or they don’t have the internet access to be able to access the training

[09:35] Sister (sister.abeyante) nods

[09:35] Sage Qvetcher: It will take a village to get many of the world’s NGOs up and running in a safe way on cloud technologies

[09:35] Sage Qvetcher: I hope that these survey results might help some of you do just that with regards to the cloud and how NGOs are using it or want to use it.

[09:35] Orange Planer: I think Sister is saying that some organization’s employees aren’t internet savvy enough to understand how to use online training effectively.

[09:36] Sage Qvetcher: Absolutely

[09:36] Sage Qvetcher: In those cases, we need other orgs who are on the ground who first help get NGOs equipped to use computers

[09:36] Gentle Heron agrees with Sister. Sometimes the TOPIC of an online event is the motivator for people to learn the technology. We need to consider that as well.

[09:36] Sister (sister.abeyante): Yes, Orange- or they don’t yet have a clue what is possible becuase they don’t yet have the tech to find out what’s “out there” too.

[09:36] Sage Qvetcher: We need orgs like Inveneo who get orgs connected.

[09:37] Sage Qvetcher: As Allen “Gunner” Gunn from Aspiration has said, “The cloud is not a fad.” We need to help social benefit organizations “Adopt the cloud on their terms, not someone else’s terms.”

[09:37] Rhiannon Chatnoir: yes

[09:37] Glitteractica Cookie: agree

[09:37] Hour Destiny: I’ve suggested for some time a “wizard” to help NGOs find what they need/want. Maybe I’ll actually build it some day.

[09:37] Sage Qvetcher: TechSoup can put resources out there, but we are not the org who can get to the ones who don’t have computers or internet access.

[09:38] Sage Qvetcher: A wizard would be lovely.

[09:38] Rhiannon Chatnoir: any other questions for Sage

[09:38] Sister (sister.abeyante): Great idea, Hour- I guess I am even one or two steps prior to that… an org that doesn’t have a computer connected to the internet or a person who knows how to use it…. but would multiply their impact localy if they did.

[09:38] Sage Qvetcher: Thank you for your time today. Does anyone have any more questions or comments?

[09:38] Sage Qvetcher: Also, think of libraries and other places with public access computers

[09:39] Ozma Malibu: that is wonderful work you have done, Sage.

[09:39] Sage Qvetcher: Those are GREAT resources for the newbies.

[09:39] Sage Qvetcher: Thank you Ozma

[09:39] Sister (sister.abeyante): True- and those do not exist in many countries/ cultures/ comunities.

[09:39] Hour Destiny: You also need to overcome the fear that TechSoup is “too good to be true”.

[09:39] Sage Qvetcher: Well, surprizingly, a lot do

[09:39] Sister (sister.abeyante): Thanks, Ozma- excellent info and wow, what a great research!

[09:39] Sage Qvetcher: Telecenters are in many many places

[09:39] Sage Qvetcher: Check out

[09:40] Sage Qvetcher: They have resources for public access computers

[09:40] Rhiannon Chatnoir: Thanks Anna/Sage for presenting to us today

[09:40] Sage Qvetcher: I encourage you to read the report. It is free

[09:40] Diantha Petrov: Thank you

[09:40] Sage Qvetcher: Thanksto all of you.

[09:40] Diantha Petrov: This is great information

[09:40] Sister (sister.abeyante): Wonderful!

[09:40] emilia Avindar: thanks for the info 🙂

[09:40] Buffy Beale: cheering! great info ty

[09:40] Ozma Malibu: I will read it.

[09:41] Ozma Malibu: great joy that someone is doing work on this level.

[09:41] Glitteractica Cookie: i think we (techsoup) can help folks believe in the truth of techsoup and trustworthiness if we position ourselves more aligned with nonprofits. We are a nonprofit, and not many ppl see this b/c we have a corporate voice more often than not,unfortunately (my opinion)

[09:41] Sister (sister.abeyante): Will you post your entire powerpoint to the NPC blog?

[09:41] Rhiannon Chatnoir: Transcript of this will also go up on the NPC blog so if you missed any of it, you can catch u pon it there

[09:41] Rhiannon Chatnoir: and if Anna is ok with it, we can post her powerpoint?

[09:41] Glitteractica Cookie: is the URL of that blog, for those of you who don’t know

[09:42] Gentle Heron: Glitter, that’s an interesting observation, and important I believe. How can TechSoup create its image as a “fellow nonprofit”?

[09:42] Glitteractica Cookie: we should have this up on the techsoup slideshare page as well, if we don’t already

[09:42] Sage Qvetcher: Absolutely

[09:42] Sage Qvetcher: Post away

[09:42] Sister (sister.abeyante): Thanks, Sage!




[09:42] Rhiannon Chatnoir: Lets move on to Open Mic and Announcements

[09:42] Sage Qvetcher: Also, we will be hosting webinars on elements of cloud computing, like security and cost.

[09:42] Rhiannon Chatnoir: and thanks again Sage … will put the slides up then as well

[09:42] Sage Qvetcher: Thank you

[09:42] Rhiannon Chatnoir: Anyone have any announcements for today

[09:43] Gentle Heron: I have one.

[09:43] Rhiannon Chatnoir: go ahead Gentle

[09:43] Gentle Heron: This Sunday, November 4, at 1pm SLT, Virtual Ability sponsors a presentation titled “Interprofessional health care education: Application to health literacy.”

[09:43] Gentle Heron: The presenters will be talking about the recent All Together Better Health (ATBH) conference in Kobe, Japan.

[09:43] Gentle Heron: You might think… health literacy–doesn’t apply to me or my interests.

[09:43] Gentle Heron: But these presenters will be talking about COLLABORATION, and that’s what we’re all about, right?

[09:43] Gentle Heron: Please attend if you can: Sunday Nov 4, 1pm SLT, Sojourner Auditorium, Virtual Ability Island.

[09:43] Gentle Heron: Please let me know if you want the promo notecard which includes all the info plus speaker bios plus LM and SLURL.

[09:43] Gentle Heron: (done)

[09:43] Zinnia Zauber: Cool!

[09:44] Orange Planer: I have one also.

[09:44] Rhiannon Chatnoir: thanks.. anyone else

[09:44] Rhiannon Chatnoir: OK, go Orange

[09:44] Orange Planer: I now have an official excuse to be here.

[09:44] Orange Planer: I am now the network administrator for Homeowner Options for Massachusetts Elders, whose information can be found here:

[09:45] Rhiannon Chatnoir: congrats 🙂

[09:45] Buffy Beale: yay Orange!

[09:45] Hour Destiny: Gratz!

[09:45] Tori Landau: Congrats Orange °͜°

[09:45] Ozma Malibu: congratulations!

[09:45] Orange Planer: Essentially, we assist elderly homeowners to stay in their homes when they face financial difficulties such as badly-done reverse mortgages, predatory lending, among others.

[09:45] Orange Planer: H.O.M.E. is registered as a non-profit organization in the TechSoup website.

[09:45] Glitteractica Cookie: maybe we could create a story on your org on our local impact map

[09:45] Orange Planer: I’d love to do that.

[09:45] Rhiannon Chatnoir: 🙂

[09:46] Glitteractica Cookie: ok, we will connect you with the techsoup staffer who is running that

[09:46] Rhiannon Chatnoir: thanks Orange for letting us know

[09:46] Sage Qvetcher: Yay!

[09:46] Rhiannon Chatnoir: Tori.. you had an announcement?

[09:46] Tori Landau: Ty Rhiannon….

[09:46] Tori Landau: Open University’s rooftop bop is Wed 7th Nov at 1pm slt

[09:47] Tori Landau: with DJ Anjoux Herbit spinning live and taking requests °͜°

[09:47] Tori Landau: chance for everyone to just chill and mix

[09:47] Rhiannon Chatnoir: 🙂

[09:47] Tori Landau: at Deep Think

[09:47] Rhiannon Chatnoir: Thanks Tori

[09:47] Tori Landau: rooftop of communal building at Deep Think West… nearly forgot to say where lol

[09:48] Gentle Heron: Tori, you might way what Open University is….

[09:48] Tori Landau: eek – forgot – not 1pm, 2pm slt

[09:48] Orange Planer: Well, I assume it’s Open, not Closed University….

[09:48] Gentle Heron: might *say

[09:48] Tori Landau: Open University is a university based in the UK that specialises in distance learning

[09:49] Tori Landau:

[09:49] Gentle Heron loves the idea of open education!

[09:49] Rhiannon Chatnoir: nod

[09:49] Tori Landau: has a rl campus at Milton Keynes, some parts of which are reflected in the design of Deep Think

[09:49] Rhiannon Chatnoir: also want to mention that Next week we have Opal Lei as the featured presenter on scripting and getting the code you need for your organization’s virtual presence.


To help tailor this presentation for NPC, Opal requests that you fill out a survey before November 8:


[09:50] Rhiannon Chatnoir: so if you have coding/scripting questions …. please fill out this coming week 🙂

[09:50] Zinnia Zauber: Opal rocks!

[09:50] Buffy Beale: sounds great

[09:51] Rhiannon Chatnoir: any other announcements

[09:51] Rhiannon Chatnoir: if not, lets close this week’s meeting …

[09:51] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:


Nonprofit Commons Blog:


 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:





Thanks everyone and see you next week!

[09:51] Sage Qvetcher: Thank you

[09:51] Buffy Beale: thanks Rhi great job!

[09:51] Rhiannon Chatnoir: Thanks again Sage

[09:52] Zinnia Zauber: Great meeting!

[09:52] Glitteractica Cookie: Thanks Sage!

[09:52] Sarvana Haalan: sorry I was late… checking in… Sally S. Cherry, Baltimore, MD @SarVana/@CHAREproject

[09:52] Tori Landau: Many thanks and hope to be here next week again as missed some weeks

[09:52] Rhiannon Chatnoir: Mentor meeting next I believe

[09:52] Zinnia Zauber: Thank you Sage and Ozma this week!

[09:52] Glitteractica Cookie: yes, thanks all

[09:52] Tori Landau: bye everyone °͜°

[09:52] alebez: thank you!

[09:52] Zinnia Zauber: Mentors Meeting at 10! Please join us!

[09:52] Rhiannon Chatnoir: great and thanks all

Written by: Rhiannon Chatnoir