Transcript of September 28th NPC Meeting – Featuring Jayne Cravens of TechSoup

 

[08:24] Coughran Mayo: howdy

[08:28] bulaklak: I am curious if the Mentors Central has ever covered how to take awesome inworld pictures. I was comparing mine to Rhiannon’s last week and hers were 100x cooler than mine.

[08:28] Rhiannon Chatnoir: aww

[08:28] Gentle Heron: Thanks for the great topic idea, Bulaklak.

[08:29] Zinnia Zauber: They were very good. There are several factors indeed.

[08:29] Rhiannon Chatnoir: a lot has to do with SL settings … then you can maybe you can chock the rest of to composition/design

[08:29] Rhiannon Chatnoir: but settings can have a huge difference – definitely a good topic though!

[08:30] bulaklak: Thanks! Yeah I figured there must be some tricks and tips. I like how you were able to have the floating names and chat out of the shot.

[08:31] Rhiannon Chatnoir: ahh – that is a setting too ๐Ÿ™‚

[08:31] Gentle Heron: Depending on your viewer, that’s simply a setting once you push the camera button before you press SAVE

[08:31] Zinnia Zauber: Depending on your video card…

[08:31] bulaklak: Ah, cool. I’ve just been taking screen grabs. =)

[08:32] Gentle Heron: oh no WONDER Bulaklak. Use the inworld tools for photography.

[08:33] Zinnia Zauber: The amount of people in the shot can be a factor.

[08:33] Rhiannon Chatnoir: a SL photo workshop would be great

[08:34] Tava Longfall: Hi everyone, Jenelle crashed and can’t get back in so she asked me to sit in

[08:34] Zinnia Zauber: I am waiting for volunteers.

[08:34] Gentle HeronGentle Heron waves to Tava.

[08:34] Zinnia Zauber: wow major chat lag there.

[08:35] Tava Longfall: Took a good 30+ seconds

[08:35] Rhiannon Chatnoir: is Susan coming today?

[08:35] bulaklak: no

[08:35] Rhiannon Chatnoir: ok

[08:36] Rhiannon Chatnoir: thanks

[08:36] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, http://www.bridgesforwomen.ca @bridges4women

[08:36] Rhiannon Chatnoir: OK lets start things off

[08:37] Rhiannon Chatnoir: Welcome everyone to this weeks NonProfit Commons meeting!

[08:37] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team

[08:37] Buffy Beale: oooo sorry thought I was late ๐Ÿ™‚

[08:37] Rhiannon Chatnoir: Today’s Agenda:

 

  • 8:30 am Welcome & Introductions
  • 8:40 am TechSoup Announcements
  • 8:45 am Mentors Central
  • 8:55 am Jayne Cravens speaking on the TechSoup Forums
  • 9:30 am Open Mic / Announcements

 

 

First a few links to start off the meeting. 

 

Here are the many ways to can get involved with the Nonprofit Commons in Second Life:

 

Nonprofit Commons Blog: http://nonprofitcommons.org

 

Wiki: http://npsl.wikispaces.com

 

Twitter: http://twitter.com/npsl

 

Facebook: https://www.facebook.com/nonprofitcommons

 

Google Group: http://groups.google.com/group/TechSoup-Second-Life

 

Google Calendar: http://bit.ly/2tMEYh

 

http://flavors.me/nonprofitcommons

[08:37] Rhiannon Chatnoir: thats ok ๐Ÿ™‚

[08:37] Rhiannon Chatnoir: About TechSoup the sponsors of the Nonprofit Commons:

http://www.techsoup.org/stock/howtousetechsoup.asp

http://flavors.me/techsoup

 

INTRODUCTIONS

 

[08:37] Rhiannon Chatnoir: So, morning – lets start with introductions

[08:37] HB Eternal: Harold W Becker, The Love Foundation, Florida, http://www.thelovefoundation.com @lovefoundation

[08:37] Rhiannon Chatnoir: Please state your real name, location, org, and the ways we can find you online.

[08:37] Chayenn: Monique Richert, Protect Yourself 1, Inc., Baltimore MD, protectyourself1.org , facebook.com/PY1US, @PY1US

[08:38] Dancers Yao: Kara Bennett, Elder Voices, Los Angeles, CA Health Care and Human Rights www.eldervoices.net

[08:38] Tava Longfall: Bruce Hestley, Transgender American Veterans Association, Akron, OH, http://www.tavausa.org

[08:38] Coughran Mayo: Dick Dillon, Innovaision, LLC @Coughran @Innovaision St. Louis MO

[08:38] Gentle Heron: Virtual Ability, Inc. www.virtualability.org

[08:38] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. http://www.sequimartsalliance.org http://www.facebook.com/sequimartsalliance @renneemiko

[08:38] Ozma Malibu: Sandra Andrews, Floaters Org – tech outreach in Arizona, Mexico and On the Road.

[08:38] Zotarah Shepherd: BEACH College, Santa Rosa, CA

[08:38] alebez: Ale Bezdikian, Online Community Coordinator, TechSoup, SF, Ca., @TechSoup, @alebez

[08:38] Adalace Jewell: Adalace, RoSa Library Brussels, http://www.rosadoc.be @adalace

[08:38] Coughran Mayo: On The Road! nice Ozma

[08:38] Tank Thibedeau: Ricky Davis, San Antonio, unempoyed, HIV/AIDS activist and DJ

[08:38] Atalanta Visage: Jen Siegel, National Service Inclusion Project, Boston, MA, www.serviceandinclusion.org

[08:39] Rhiannon ChatnoirRhiannon Chatnoir is Joyce Bettencourt, online community manager of the NonProfit Commons, Boston, MA, http://joycebettencourt.com, @rhiannonSL

[08:39] jacmacaire Humby: Jacques Macaire HUMANBE http://www.humanbe.com Action Tank and Council on Sustainable Development France and International @Humanbe

[08:39] bulaklak: Michael DeLong, Senior Manager Online Community and Social Media, TechSoup Global, San Francisco, CA, USA, www.techsoup.org, @MichaelDeLongSF @TechSoup

[08:39] Zotarah ShepherdZotarah Shepherd is still visiting in Seattle

[08:40] Rhiannon Chatnoir: Anyone else?

[08:40] Zinnia Zauber: We have lovely weather in Washington, don’t we?

 

TECH SOUP ANNOUNCEMENTS 

 

[08:40] Rhiannon Chatnoir: OK – Lets move on to TechSOup Announcements

[08:40] Ozma Malibu: @Coughran yes Floaters isn’t picky about whether or not members have fixed addresses

[08:41] Zotarah Shepherd: Yes

[08:41] bulaklak: Okie doke! Hi, folks. We’re super excited to welcome Jayne Cravens today. First a few updates from TechSoup.

[08:42] bulaklak: You have a few days left to enter our Technology in Action photo contest. We’re asking folks to take a picture of what Technology in Action means to them. And this could be an inworld picture, of course! Or a collage or drawing or something you made in Photoshop. It’s open to all social benefit agents and orgs. There are four ways to enter: on Facebook, Twitter, Instagram, or by email.

[08:43] bulaklak: Details are here: http://bit.ly/TechInAction

[08:43] bulaklak: The deadline is 11:59 PT on September 30

[08:43] bulaklak: And the prize is pretty cool: a custom-made infographic by Karma Store that you can use to engage constituents online

[08:44] bulaklak: I also want to share some news that has pretty big ramifications for one of our projects, NGOsource, and for global giving in general.

[08:45] bulaklak: The IRS and Treasury are easing the burden on global giving, which was announced at the Clinton Global Initiative by Secretary of State Hillary Clinton

[08:45] bulaklak: Please read more about that here

[08:45] Carl Solutionary: Carl Icann http://carlicann.wordpress.com For Rockcliffe U, Etopia, & Feed-A-Smile: At 8am slt every Sunday, I lead Humane Education Drum Circles – Now with Poetry! Founder of Occupy Virtual Worlds http://interoccupy.net/ovw17/calendar/

[08:45] bulaklak: http://bit.ly/NGOsourceNews

[08:46] bulaklak: Welcome, Carl.

[08:46] bulaklak: And that’s all I’ve got for today!

[08:46] bulaklak: Enjoy the meeting and have a great weekend.

[08:47] Rhiannon Chatnoir: thanks Bulaklak

 

MENTORS CENTRAL

 

[08:47] Rhiannon Chatnoir: on to Mentor’s Central!

[08:47] Zinnia Zauber: Today we have Coughran!

[08:47] Rhiannon Chatnoir: Today for it, we have Coughran speaking to us

[08:47] Rhiannon Chatnoir: ๐Ÿ™‚

[08:47] Zinnia Zauber: Rah!

[08:48] Gentle Heron: YAY Coughran.

[08:48] Buffy Beale: yay C!

[08:48] Coughran Mayo: Is that the intro?

[08:48] Coughran Mayo: sorta lame

[08:48] Buffy Beale: getting the drum roll ready

[08:48] Zinnia Zauber: Sorry, I should have just been chanting!

[08:48] Coughran Mayo: ha ha

[08:48] Ozma Malibu: rah!

[08:49] Zinnia Zauber: Coughran! Coughran! Coughran!

[08:49] Gentle Heron: You need no introduction.

[08:49] Buffy Beale: lol Z

[08:49] Gentle Heron: Just talk, Coughran.

[08:49] Coughran Mayo: anyway, I believe I am here to talk briefly on “Selling your VW plans in-house”

[08:49] Coughran Mayo: in 8 minutes

[08:49] Coughran Mayo: I mean I get 8 minutes to talk, your selling plan could take longer than that

[08:50] Coughran Mayo: In my discussions with many nonprofit representatives in SL, I hear a lot of similar issues that revolve around the acceptance of SL, or virtual worlds in general, as a legitimate tool or resource.

[08:50] Coughran Mayo: To begin with, it is not a general rule that the person using SL on behalf of a nonprofit is the executive director, or chief administrative officer (although that IS true in some cases).

[08:50] Coughran Mayo: More often, you have some other role with the organization โ€“ you might even be a volunteer โ€“ but you have recognized the potential for using virtual worlds to advance the mission of your nonprofit.

[08:50] Coughran Mayo: The question is, how do you get buy-in from the organization as a whole? There is a cost to SL participation. Even those of us whose groups have benefitted from the free space made available by TechSoup still have a time investment that needs to be considered. The most active NPC members may spend 10 or more hours a week inworld. It is nice If you can get credit for โ€œworkingโ€ during those hours!

[08:50] Coughran Mayo: And, of course, if you want to have additional locations in SL, even your own โ€œAgency Islandโ€, there is an additional cash outlay to Linden Lab to be considered.

[08:51] Coughran Mayo: And, we all want to look good and dress sharp, so donโ€™t forget the clothing budget.

[08:51] Coughran Mayo: So the key is, how do I demonstrate to my organization the validity and the value of a virtual world presence? I think there are a few things you can do to advance this concept and gain acceptance among your group leaders.

[08:51] Zinnia Zauber: Yah!

[08:51] Coughran Mayo: First, develop a library of resources that can be shared โ€“ articles, web blogs, videos, etc. If you have outside reporters who make the case that Second Life or other virtual worlds have a meaningful use in real life concerns, you can do a lot to offset the concept that โ€œitโ€™s just a gameโ€. I have a well developed list that I would be happy to share with anyone who wants to drop me an email (dickd@innovaision.com)

[08:52] Coughran Mayo: If you gather a few good resources, share the best of them with the decision makers in your organization. And, always keep your eye out for new reports or documents to pass along. Like social media, a steady but not overwhelming stream of information does a lot to keep your issue on the front burner and to persuade others of the validity of your position.

[08:52] Coughran Mayo: Second, organize a tour of the virtual world. It doesnโ€™t have to be lengthy, and it doesnโ€™t even have to involve other people actually logging in (sometimes that creates more problems than it solves). You can arrange a meeting (real life) and have a projector connected to your computer so that participants can watch you take a tour of the NPC sims, for example, visiting your own space and the offices of others to show what is being done with nonprofits in the VW.

[08:52] Coughran Mayo: I like to ask other NPC friends to join me when I set something like this up, so that the onlookers can not only see what the virtual space looks like but they can also begin to get a feel for how the interactions between people/avatars actually works.

[08:53] Coughran Mayo: Zinnia, Gentle and others have helped me out more than once!

[08:53] Coughran Mayo: Third, think of ways to use the virtual world to demonstrate the value to your organization internally.

[08:53] Gentle Heron: awwww

[08:53] Coughran Mayo: When I was with Preferred Family Healthcare, we arranged meetings of staff members who were separated by hundreds of miles, saving the company a lot of mileage dollars. We even did virtual job interviews with candidates from distant locations who might not have been able to meet with us had they needed to travel a long distance just for an initial interview. I know PFH hired at least one person from this activity.

[08:53] Coughran Mayo: Finally, keep your eye out for funding from grantmakers and foundations, that your organization might be able to apply for. This (virtual anything!) is a hot topic these days. If you can secure outside funding to advance the work you or your organization does, thatโ€™s a lock!

[08:54] Coughran Mayo: Put these ideas together and you can do a lot to infuluence your organization to continue to support or even expand your work in SL.

[08:55] Coughran Mayo: You CAN get paid to play!

[08:55] Hour Destiny: And try to attend conferences on virtual worlds, especially those with a focus on your area of employment?

[08:55] Gentle Heron: oohhhhhh

[08:55] Coughran Mayo: Ha, and two minutes left for questions!

[08:55] Coughran Mayo: ๐Ÿ™‚

[08:55] Buffy Beale: you’re a pro C

[08:55] Gentle Heron: Coughran, will you be doing a full presentation on this topic any time soon?

[08:55] Coughran Mayo: online clock

[08:55] Rhiannon Chatnoir: yes – questions for Coughran

[08:55] Zinnia Zauber: Rock Star!

[08:56] Coughran Mayo: Gentle yes, I will be talking about this on the Saturday after next at Agile Bill’s affair

[08:56] Coughran Mayo: which I unfortunately do not have a reference for

[08:56] Zinnia Zauber: http://www.meetup.com/agile3d/events/59490692/

[08:56] Buffy Beale: Question: Do you see Virtual Worlds gaining in popularity for business use or has it peaked?

[08:56] Coughran Mayo: but we can get it and send to NPCers

[08:56] Zinnia Zauber: http://agileworlds2012.sched.org/

[08:57] Zinnia Zauber: Those are the links to the event!

[08:57] Buffy Beale: ty Z

[08:57] Coughran Mayo: Buffy, I think if you read the Gartner “hype cycle” report for 2012, you see they believe that the legit use of virtual worlds is just starting to come into its own

[08:57] Coughran Mayo: so I’m very optimistic

[08:57] Buffy Beale: that’s good news

[08:57] Coughran Mayo: we are emerging from the “trough of disillusionment”

[08:58] J Cravens: Hi, everyone. Sorry to be late.

[08:58] Coughran Mayo: well you have my email so don’t be strangers

[08:58] Coughran Mayo: thanks!

[08:58] Rhiannon Chatnoir: thanks Jayne – thats ok. and thank you

[08:58] Zinnia Zauber: We are on the upswing! Coughran, is it important to find a team with “pie in the sky” ideas?

[08:58] Coughran Mayo: I’m sticking to my clock!

 

FEATURED PRESENTER

 

[08:58] Rhiannon Chatnoir: so lets all Welcome Jayne Cravens who is our featured speaker for today’s meeting, talking to us about the TechSoup Forums

[08:59] Rhiannon Chatnoir: a bit about Jayne:

[08:59] Rhiannon Chatnoir: Jayne Cravens is an internationally-recognized trainer, researcher and consultant. Her work is focused on communications, volunteer involvement, community engagement, and management for nonprofits, NGOs, and government initiatives. She is a pioneer regarding the research, promotion and practice of virtual volunteering, including virtual teams, microvolunteering and crowdsourcing, and she is a veteran manager of various local and international initiatives. Jayne received her BA in Journalism from Western Kentucky University and her Master’s degree in Development Management from Open University in the U.K. She is currently based near Portland, Oregon in the USA.

[08:59] Rhiannon Chatnoir: so whenever you are ready Jayne

[08:59] J Cravens: Memorize that. There will be a test later.

[08:59] bulaklak: lol

[08:59] Hour Destiny: Logs really help my memory. ๐Ÿ˜€

[08:59] Gentle Heron: Agile Worlds 2012 online here: http://agileworlds2012.sched.org/event/40dbbb60da603130b758fa08932b84dc#…

[08:59] J Cravens: Good morning! I am so sorry I’m late! I could not find this area again – found it last night, but couldn’t this morning. Also, I have an ancient computer – really slows things down.

[08:59] Buffy Beale: Cheering!

[08:59] alebez: woooot, jayne!

[08:59] J Cravens: I’m Jayne Cravens, and this is my first Second Life event/interaction EVER! Usually, I’m wondering around by myself, bumping into things and wondering where I am – which is how I’m in real life as well.

[09:00] Tava Longfall: Welcome Jayne

[09:00] J Cravens: Wandering…..

[09:00] Zinnia Zauber: Welcome!

[09:00] J Cravens: Anyway, how many of you have been on the TechSoup community forum *this year*.

[09:00] Coughran MayoCoughran Mayo raises hand

[09:00] Hour Destiny: Me, as a guest.

[09:00] Buffy Beale: me

[09:00] Rhiannon ChatnoirRhiannon Chatnoir raises hand

[09:01] bulaklak: Me!

[09:01] J Cravens: The forum has changed a lot since it started way back in the ancient days of 2001 or so. Branches have come and gone. But what’s still true – volunteers, employees and consultants at nonprofits, libraries and other such ors have a lot of questions and comments about tech and their work.

[09:02] J Cravens: Since you all are rather savvy tech folks, I invite you to post somethiing today or this week – just something about what you’ve learned, what’s helped you, or what’s challenged you re: tech at your organization.

[09:03] J Cravens: It can be really simple – your ongoing love of FileMaker Pro to track volunteers, your ongoing hatred of teh Cloud – whatever!

[09:04] J Cravens: And, of course, you can offer questions and advice. About your smart phone that you use for work, or Second Life, or your email client, or your attempts to train fellow staff members re: some software tool – truly, whatever.

[09:04] J Cravens: What’s in it for you is that you can find other organizations that are experiencing something similar to you re: the use of tech.

[09:06] J Cravens: And ANYONE from your respective organizations can post to the TechSoup community – not just the IT staff.

[09:06] J Cravens: So, any questions? Comments?

[09:07] Hour Destiny: Are the forums only for those working at/for a nonprofit?

[09:08] Buffy Beale: I think the forum is a handy tool and glad it’s still being supported

[09:08] Coughran Mayo: chat lag

[09:08] J Cravens: You can post as a volunteer for some organization, or for nonprofits in general. Or just as someone who really cares how mission-based organizations use tech.

[09:08] Magic Pathfinder: I am really confused about TechSoups online content… there seems to be numerous channels… and it’s not clear where to focus… are any channels curated for quality?

[09:09] bulaklak: major lag

[09:09] J Cravens: The TechSoup web site has a LOT going on, it’s true. The TechSoup community forum *is* moderated.

[09:09] J Cravens: But we don’t block any content unless it’s spammy.

[09:10] J Cravens: I’m tryingn to get what’s going on in the community better integrated with TechSoup’s activities on Twitter, LinkedIn and Facebook.

[09:11] J Cravens: If you follow the #TechSOupDYB tag on Twitter, for instance, you will get tweets about questions on the TS community forum that are particularly hot, interesting, or in need of input.

[09:11] J Cravens: DYB = Donate your brain.

[09:11] J Cravens: Have I missed answering any questions ? I know there’s a serious chat lag.

[09:12] Hour Destiny: Can one access the forums from a prim in SL? That might increase the number of those aware of the forums.

[09:12] bulaklak: How did you first get involved in the forums?

[09:12] J Cravens: Hour Destiny, someone else will have to answer that. MIchael?

[09:12] J Cravens: How I got involved – I got involved with TechSoup when it was Compumentor and sent tech volunteers to nonprofits – I was a client!

[09:13] Rhiannon Chatnoir: Hour – you should be able to… via web on a prim, you could view with no issues and then if you wanted to post, you would have to login and it should allow you to enter/submit…but we would have to test that

[09:13] bulaklak: Thanks, Rhiannon.

[09:13] J Cravens: Then when the TechSoup community was launched, Susan Tenby invited me to participate – and I jumped all over it. I was at the UN at the time, and desperate to talk to other nonprofits re: tech. I was still using USENET, and it was so spammy, it had become useless.

[09:14] Hour Destiny: NNTP.

[09:15] Tava Longfall: My question is how do you keep track of all the different communication channels?

[09:15] J Cravens: I’ve been a client, volunteer and consultant with TechSoup – I expect to get to be janitor at some point, just to cover all the bases.

[09:15] bulaklak: We hire more and more contractors!

[09:15] J Cravens: Tava, if by communications channels you mean Twitter, Facebook, SecondLife, etc., that’s something MIchael or Susan will have to answer.

[09:16] Buffy Beale: lol on the janitor job

[09:16] J Cravens: If you just mean the forum – we track all the different branch activity with old fashioned human review – there’s not a huge amount of traffic, so no software is needed.

[09:16] J Cravens: We involve volunteers – the TechSoup Royal Court – to help keep out spam and to act as subject matter experts.

[09:17] Tava Longfall: I mean by the time I get through emails and facebooks and everything I miss some

[09:17] J Cravens: We have volunteers who are experts at security, for instance.

[09:17] J Cravens: Tava, I hear your pain. For a huge organization like TechSoup, that’s a HUGE challenge.

[09:17] Rhiannon Chatnoir: monitoring and tracking social media would be a great topic of a future meeting ๐Ÿ™‚

[09:17] J Cravens: The community team meets every friday on the phone, religiously, because of the need for that kind of internal communication.

[09:18] J Cravens: I agree with Rhiannon, because I don’t know of any nonprofit doing it especially well.

[09:19] J Cravens: I think some people think text-based communities / bulletin boards are on their way out, but I don’t at all – it’s still a preferred “gathering” mehtod for a lot of folks. However, without social media support, such is doomed. Hence why TechSoup does the #TechSoupDYB tag on Twitter.

[09:19] Rhiannon Chatnoir: a few of us here were talking about Beth Kanter’s new book about analyzing the networked nonprofit… will see if we can get her to come speak to us on it – she was an early member of the NonProfit Commons here in Second Life ๐Ÿ™‚

[09:19] J Cravens: Right now, I’m refining how the community contributes to the stated goals of TechSoup.

[09:20] J Cravens: Measuring the value of online community, as well as social media outreach, is a challenge – so many of the for-profit/corproate measures do NOT apply.

[09:20] Hour Destiny: http://betanews.com/2012/09/24/bitrix24-gives-away-free-cloud-based-soci… might be of interest.

[09:20] J Cravens: Any other questions or comments about the forum? What can I say to entice you to come post?!

[09:21] Rhiannon Chatnoir: what are some of the most popular forum threads/topics

[09:21] J Cravens: I do hope you will head over to techsoup.org and click on “community” and then “Forum”!

[09:22] J Cravens: Most popular forum is the databases/software forum, in terms of sheer volume.

[09:22] bulaklak: In a way, though, that’s liberating. We can measure success by whether or not questions get answered, which is helpful.

[09:22] J Cravens: Most common question is “What software should I use to do –fillintheblank–“

[09:22] J Cravens: But the more interesting conversations are things like, “Should I block Facebook at work?” or….

[09:23] J Cravens: Should I allow my staff to telecommute.

[09:23] J Cravens: The policy questions are really good debate starters.

[09:24] Coughran Mayo: Telecommuting workers get more done, according to a recent report

[09:24] Hour Destiny: There should be a sticky about how to ask a question.

[09:24] J Cravens: I do a lot of followup with people who post, to see if they get answers to their question.

[09:24] J Cravens: Or felt they got answers. Some of the best comments come from that followup.

[09:24] Buffy Beale: do you have a link for that C?

[09:25] J Cravens: Hour Destiny, do you think people don’t understand the mechanics of asking a question, or how to express such?

[09:25] J Cravens: Buffy – sorry, not understanding….

[09:25] Buffy Beale: Coughran mentioned a report

[09:25] Buffy Beale: I call him C ๐Ÿ™‚

[09:25] Coughran Mayo: http://www.businessweek.com/articles/2012-06-25/what-people-really-do-wh…

[09:26] Buffy Beale: you’re the best C ๐Ÿ™‚ ty

[09:26] J Cravens: I could totally speak to the realities of working from home… but I’ll save that for another time.

[09:26] J Cravens: I will say that telecommuting manuals formed the early recommendations regarding virtual volunteering. Some of you may know I’ve researched that topic since 1996 (yikes).

[09:27] Rhiannon Chatnoir: yes – another good topic

[09:27] Hour Destiny: jcraves42, I’ve seen too many posts that go like “please help me”.

[09:27] J Cravens: Yeah, the “please help me” posts happen a lot – and that means myself or a community forum volunteer has to write that person and tease out what it is they mean.

[09:27] J Cravens: It’s important to remember that some of these folks are NOT “techies”, and don’t even know how to frame their needs.

[09:28] J Cravens: I hear from people all the time that say they would ask a question, but they “don’t want to sound stupid.”

[09:28] J Cravens: So we work really hard to be welcoming.

[09:29] J Cravens: Some people post that “Please help me message”, and then disappear – they don’t respond to followup messages. I always wonder what happened to them….

[09:29] Tava Longfall: Stupid question is the one you don’t ask

[09:29] Hour Destiny: And they probably don’t bother to read stickies…

[09:30] J Cravens: I repeat myself a lot in messages to members – but I’ve been an online moderator since 1994 (yes, the Internet was around then), so I know that comes with it.

[09:30] J Cravens: I just pretend I’m saying it for the first time.

[09:30] Tava Longfall: And some are so overwhelmed, they don’t know where to start

[09:30] Hour Destiny: Heh. I’ve been on the Internet since 1994 myself.

[09:31] J Cravens: A lot of nonprofits are looking for that one super IT volunteer who can do EVERYTHING – design and manage the web site, design a Facebook outreach strategy, network all the computers, troubleshoot… that person doesn’t exist.

[09:32] J Cravens: So we encourage people to think in pieces – and that can be hard, because people aren’t sure how to break things up.

[09:32] J Cravens: I know it’s a cliche, but I look at the TS community, and all online communties, as a garden.

[09:33] Hour Destiny: Actually, I’ve done all that. ๐Ÿ™‚

[09:33] J Cravens: I also try to think, “OKay, if we were all in a room together, face to face, how would I handle this?” Often gives me ideas of what to do online.

[09:33] Rhiannon Chatnoir: good strategy

[09:33] Rhiannon Chatnoir: any other final questions for Jayne?

[09:33] J Cravens: Involving volunteers has been key – I’m currently recruiting more SME experts, both via the community and via outside channels, like VolunteerMatch.

[09:34] J Cravens: Okay, well, come on over to the forum, and follw me on jcravens42 on Twitter! & I’ll come back, I promise, as an enthusiastic attendee, to one of your future events.

[09:35] J Cravens: http://www.techsoup.org (click on “Community”, then “Forum”)

[09:35] Rhiannon Chatnoir: we would love to have you

[09:35] Hour Destiny: http://www.biggerplate.com/mindmaps/PnbDARyK/100-tips-for-using-linkedin…

[09:35] Rhiannon Chatnoir: Lets thank Jayne for speaking to us today!

[09:35] Buffy Beale: cheering! thanks Jayne!

[09:35] Rhiannon Chatnoir: great!

[09:35] Tava Longfall: We’re here every Friday

[09:35] Zotarah ShepherdZotarah Shepherd applaudes

[09:36] Gentle Heron: Thank you Jayne. Come visit us again of a Friday morning.

[09:36] J Cravens: Sorry I was late! Glad I didn’t step on anyone.

[09:36] Rhiannon Chatnoir: feel free to stay seated here Jayne

 

OPEN MIC / ANNOUNCEMENTS

 

[09:36] Rhiannon Chatnoir: we are going to move on to Open Mic / Announcements

[09:36] J Cravens: Probably for the best.

[09:36] Rhiannon Chatnoir: so if anyone ahs any announcements for today?

[09:36] Rhiannon Chatnoir: has even

[09:36] Buffy Beale: it’s a requirement to sit down on someone at least once in SL ๐Ÿ™‚

[09:36] Buffy Beale: hand up

[09:37] Rhiannon Chatnoir: yes.. happens all the time

[09:37] Buffy Beale: hand up for open mic I mean, not that I sat on someone ๐Ÿ™‚

[09:37] Zinnia Zauber: me please

[09:37] Rhiannon Chatnoir: be thankful you werent part of the ‘box on the head’ early days of Second Life

[09:37] Rhiannon Chatnoir: lol Buffy

[09:37] Buffy Beale: lol

[09:37] Rhiannon Chatnoir: ok, first Buffy, then Zinnia

[09:37] Buffy Beale: thanks Rhi

[09:38] Buffy Beale: If you look around you’ll see that Zinnia, Par and Brena put out NPC members logos

[09:38] Hour Destiny: Rhiannon, like we were for Jon Stewart?

[09:38] Buffy Beale: but… we sadly are still missing some

[09:38] Rhiannon Chatnoir: nod Hour

[09:39] Rhiannon Chatnoir: who should they send their logos to Buffy? if they do not see theirs.

[09:39] HB Eternal: the logos are a great visual

[09:39] Buffy Beale: so if you have not handed in your logo to either of those three or myself, please remember we need it and next time yours will be up there too

[09:39] Buffy Beale: either myself or Brena or Zinnia would do

[09:40] Buffy Beale: that’s it, thanks

[09:40] Zinnia Zauber: Thanks, Buffy!

[09:40] Hour Destiny: Does clicking a logo take one to that’s organization’s area?

[09:40] Rhiannon Chatnoir: great

[09:40] Zinnia Zauber: It shares info and a Landmark.

[09:40] Buffy Beale: no Hour, they’re only temporary for the event we had last week

[09:40] Rhiannon Chatnoir: and next Zinnia

[09:40] Zinnia Zauber: If orgs gave us info, we put it in.

[09:41] Zinnia Zauber: I want to thank everyone for being part of our celebration last week.

[09:41] Chayenn: it was so great

[09:41] Zinnia Zauber: And, encourage you to read the transcript from the Community Planning Workshop we had.

[09:41] Buffy Beale: it was fun!

[09:41] Zinnia Zauber: http://www.nonprofitcommons.org/content/pay-it-forward-transcript-collab…

[09:42] Zinnia Zauber: We were very pleased with how that event went and the connections that were made.

[09:42] Ozma Malibu: The Community Planning Workshop was a real eye-opener for me.

[09:42] Zinnia Zauber: The CommonGround Meet and Greet was a great time to connect as well.

[09:42] Zinnia Zauber: I think we forged some new friendships there.

[09:43] Rhiannon Chatnoir: maybe we can do a mentors corner or presentation at one of our upcoming meetings on a deeper recap of the community workshop

[09:43] Zinnia Zauber: Thank you, Ozma!

[09:43] Adalace Jewell: sorry guys, need to go. thx for the meeting

[09:43] Zinnia Zauber: Please check out the transcript.

[09:43] Rhiannon Chatnoir: great

[09:43] Zinnia Zauber: And, thank you for joining us for our members speaking during the meeting.

[09:43] Rhiannon Chatnoir: thanks Zinnia – if your set – Gentle has an announcement too

[09:44] Gentle Heron: Iโ€™d like to promote a conference coming up for virtual world business development. Several NPCers will be speakers, and others you may be interested in. Take a look here at what you can learn between Wednesday October 3 and Saturday October 6.

 

http://agileworlds2012.sched.org/

[09:45] Gentle Heron: Topics include global teamwork, virtual worlds as service delivery tool, professional image, collaboration skills across time zones, and many more.

 

I hope some of our organizations will be able to let us attend. There is a (reasonable) cost to attend.

[09:45] Coughran Mayo: USD$45

[09:45] Gentle Heron: As I said, reasonable.

[09:45] Zinnia Zauber: Thank you, Gentle! I know Coughran, Pathfinder, and myself are speaking. And, this event is a fundraiser as well.

[09:45] Rhiannon Chatnoir: great

[09:46] Zinnia Zauber: This event supports virtualability.org, UW Avalumni, and Rockcliffe University Consortium.

[09:47] Rhiannon Chatnoir: any other announcements

[09:47] Rhiannon Chatnoir: … there is a languages/machinima event going on all weekend this weekend… will paste details here

[09:47] Rhiannon Chatnoir: 6th SLanguages Annual Symposium 28-30 September 2012

A free 3-day conference on Language & Culture

in Virtual Worlds held on EduNation in Second Life.

 

Twitter hashtag: #slang12

Themes: Educational Games and Machinima

*************************************

Come join us for 3 days and 50h of program to listen to some 55

guest speakers and actionaries for a weekend on language learning

& culture in virtual worlds such as Second Life, Open Sim and others.

Here are the highlights of the program.

Keynotes by Stylianos Mystakidis and Dr. Cynthia Calongna

Symposium on Euroversity, Visual Anthropology and a Spanish Symposium

Presentations, tours, demo lessons and workshops

Machinimas (3D Video films)

Two 3-hour workshops on how to create a machinima (video in SL)

A games park with some 50 educational games

A ballet performance ‘Petah and the Wolf’ and a party

all sessions are livestreamed with Adobe Connect

************************************

HOMEPAGE

http://avalon-project.ning.com/

[09:48] Rhiannon Chatnoir: have collaborated with the MachinEvo group and EduNation – looks interesting ๐Ÿ™‚

[09:48] Hour Destiny: Too bad there’s not a TV network for nonprofits.

[09:48] Rhiannon Chatnoir: could happen

[09:48] Rhiannon ChatnoirRhiannon Chatnoir can teach you all to live stream SL

[09:49] Gentle Heron: Hour, most often you can get on your local channel if you have something to put on regularly.

[09:49] Rhiannon Chatnoir: any other announcements otherwise we can lose up the meeting

[09:49] Rhiannon Chatnoir: close

[09:50] Rhiannon Chatnoir: then thanks to Jayne (who had to head out a bit early) and everyone else for being here this week

[09:50] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:

 

– Nonprofit Commons Blog: http://nonprofitcommons.org

– Wiki: http://npsl.wikispaces.com

– Twitter: http://twitter.com/npsl

– Facebook: https://www.facebook.com/nonprofitcommons

– Google Group: http://groups.google.com/group/TechSoup-Second-Life

– Google Calendar: http://bit.ly/2tMEYh

http://flavors.me/nonprofitcommons

 

About TechSoup the sponsors of the Nonprofit Commons:

 

http://www.techsoup.org/stock/howtousetechsoup.asp

http://flavors.me/techsoup

 

Thanks everyone and see you next week!

 

 

[09:50] Rhiannon Chatnoir: have a wonderful weekend too

[09:51] alebez: goodbye everyone! enjoy the weekend.

[09:51] Zinnia Zauber: Mentors Meeting at 10!

[09:51] Zinnia Zauber: Please take care everyone and see you soon!

[09:51] Rhiannon Chatnoir: yes!

[09:52] Chayenn: Have a good week end see u next friday

[09:52] Coughran Mayo: I must go, sorry. will miss the Mentors meeting

[09:52] Rhiannon Chatnoir: and … I am setting up our fall speakers calendar.. so if you or anyone else you think would be good to come present to us here at NPC – send them my way

[09:52] Buffy Beale: ok Rhi will do

Written by: Rhiannon Chatnoir