Transcript of the January 11th NPC Meeting: Future Trends in Technology – Part 2

[08:34] Rhiannon Chatnoir: Welcome to this week’s Nonprofit Commons Weekly Meeting!

[08:35] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team


[08:35] Rhiannon Chatnoir: Today’s Agenda:

  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:50 am Mentors Central – Zinnia Zauber
  • 9:00 am Future Trends in Technology – Part 2
  • 9:30 am Open Mic / Announcements


[08:35] Rhiannon Chatnoir: First a few links to start off the meeting. 


Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


About TechSoup the sponsors of the Nonprofit Commons:





[08:36] Rhiannon Chatnoir: Welcome and let’s start off with Introductions!

[08:36] Rhiannon Chatnoir: Please state your real name, location, org, and the ways we can find you online.

[08:36] Ronnie Rhode: Denise Harrison, The Garden for the Missing featuring missing persons: and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing,

[08:36] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, @bridges4women

[08:36] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:36] PeopleWatching (mizaru33): Is voice working? Or do I need to relog?

[08:36] Zinnia Zauber: We are in chat, People.

[08:36] Gentle Heron: no voice here

[08:36] Andy Evans: Andy Mallon, First Opinions Panel in SL Social Research Foundation, NYC in RL

[08:36] Gentle Heron: only text

[08:36] PeopleWatching (mizaru33): ahh ok

[08:36] Gentle Heron: Virtual Ability

[08:36] PeopleWatching (mizaru33): 🙂 Thank you Gentle.

[08:37] Chayenn: Monique Richert, Protect Yourself 1.Inc., Baltimore MD,, , @PY1US

[08:37] alebez: Ale Bezdikian, Online Community Coordinator, TechSoup Global, SF CA, @TechSoup, @alebez

[08:37] bulaklak: Michael DeLong, TechSoup Global,, San Francisco, CA US, @mmdelong @TechSoup

[08:37] CarynTopia Silvercloud: Caryn Heilman and Nana Simopoulos, Topia Arts Center in the Berkshires of NW, MA in Adams,, @TopiaArtsCenter

[08:37] Rhiannon Chatnoir: yes we do the meeting sin text, helps us have a great transcript and allows for it to be accessible

[08:37] Adalace Jewell: @adalace for RoSa Library in Brussels – Belgiuim

[08:37] Coughran Mayo: Dick Dillon, Innovaision, LLC St. Louis MO @Coughran, @Innovaision

[08:37] Glitteractica Cookie: Susan tenby, Online Community and Social Media Director, TechSOup Global @suzboop @techsoup @npsl and new… @caravanstudios

[08:37] Ethelred Weatherwax: Dave Dexter, Neenah Historical Society, Wisconsin USA

[08:37] Ozma Malibu: Sandra Andrews, Floaters Org technology outreach, Arizona, Mexico and On the Road, @ozma

[08:37] Atalanta Visage: Jennifer Siegel, National Service Inclusion Project,, Boston, MA

[08:37] Fido Fudo: This is my first visit. I’m Fido.

[08:37] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, MO, @brenabenoir

[08:37] Jerry Buchko (jerrybuchko): Jerry Buchko, MA AFC | Counselor, Coach, & Tutor of Personal Finance in Private Practice | | @jerrybuchko

[08:37] Dancers Yao: Kara Bennett, Elder Voices, Inc Los Angeles, CA Human Rights and Health Care

[08:38] alebez: welcome, fido.

[08:38] Buffy Beale: welcome Fido 🙂

[08:38] Gentle Heron: Welcome to all the newcomers here today!

[08:38] Rhiannon Chatnoir is Joyce Bettencourt, community manager of NonProfit Commons –, Boston MA area, http://joycebettencourt, @RhiannonSL on twitter

[08:38] Fido Fudo: ~Smiles~

[08:38] Rhiannon Chatnoir: yes and if you are new here, feel free to share how you found out about NonProfit Commons

[08:38] Fido Fudo: I received a group message through the Caledon sim.

[08:39] Rhiannon Chatnoir: any other introductions?

[08:39] PeopleWatching (mizaru33): Lizy, New Zealand, Redcross.

[08:39] Rhiannon Chatnoir: welcome Fido and Lizy

[08:39] Fido Fudo: ty

[08:39] Carl Solutionary (carlicann): Carl Solutionary (, Humane Educator at Rockcliffe U with a Humane Education Free Shoppe at (Etopia Island (128,128,2)) on Etopia Island, the Sustainability Education Community,

[08:39] Jen (jenelle.levenque): Bruce Hestley, Transgender American Veterans Association, Akron, OH,,!/TAVAUS

[08:39] Oronoque Westland: Roberta Kilkenny, Hunter College, NYC

[08:40] jacmacaire Humby: Hi veryone

[08:40] Buffy Beale: yay Jac 🙂

[08:40] Rhiannon Chatnoir: I see a few others just coming in, feel free to introduce yourselves before we move on

[08:41] Jerry Buchko (jerrybuchko): Hey Jac 🙂

[08:41] Glitteractica Cookie: Any more introductions?

[08:41] jacmacaire Humby: Jacques Macaire HUMANBE Council and Action Tank on Sustainable Human Development France and International @Humanbe

[08:41] jacmacaire Humby: Hi Buffy and Jerry.. 🙂

[08:41] Sarvana Haalan: Me…

[08:42] Sarvana Haalan: Sally Cherry, Baltimore, MD,, @CHAREproject




[08:42] Rhiannon Chatnoir: Let’s move on to TechSoup Announcements

[08:42] Rhiannon Chatnoir: If you joined us late, please still introduce yourself!

[08:42] Rhiannon Chatnoir: Bulaklak

[08:42] bulaklak: Hi, folks! Happy Friday.

[08:43] Glitteractica Cookie: Hello Bulaklak

[08:43] Zinnia Zauber: Rah bulaklak!

[08:43] bulaklak: Today’s announcement is a refresher on the very cool Windows 8 Apps for Social Good Contest

[08:43] Sarvana Haalan: woot… It’s Purple Friday in Baltimore

[08:43] Glitteractica Cookie: Go Ravens

[08:43] bulaklak: Happy Purple Friday

[08:43] bulaklak: Microsoft has teamed up with NetSquared to support you in generating apps for nonprofits and activists on the Windows Marketplace. The Contest is about YOUR great ideas and projects, and we’re here with tools, resources, and incentive prizes to get (and keep) you going.

[08:44] bulaklak: The prizes total $40k, with two $15kk top prizes and one $10k audience chaoice prize

[08:44] Glitteractica Cookie: APss can be mobile apps phone apps, web apps of games .. as long as they are social benefit focused

[08:44] Glitteractica Cookie: Apps, I meant

[08:45] Sarvana Haalan: I shared the info at a local TechBreakfast on Wednesday

[08:45] bulaklak: Yay, Sarvana!

[08:45] bulaklak: Thank you

[08:45] bulaklak: Lots more info here at this link:

[08:45] CarynTopia Silvercloud: oh, so if it is an iphone app, it is okay?

[08:45] bulaklak: Please do share the info far and wide

[08:45] Glitteractica Cookie: Please share with any app developers you know, esp windows developers, of course

[08:45] CarynTopia Silvercloud: it doesn’t have to be on the windows platform?

[08:45] Rhiannon Chatnoir: yes

[08:45] Sarvana Haalan: even the social enterprise were interested

[08:45] bulaklak: Caryn, the apps are for Windows 8

[08:46] bulaklak: That’s great news, Sarvana

[08:46] Glitteractica Cookie: no, it can’t be an ihone app. must be a windows app

[08:46] Glitteractica Cookie: it’s a contest put on by us, but sponsored by microsoft

[08:46] Rhiannon Chatnoir: there are Windows phones, in fact Nokia paired up with Windows – great phones

[08:46] bulaklak: Another part of the project is a Hacker Helper wiki

[08:46] Glitteractica Cookie: the Lumia mini notepad/phone things are way cool

[08:47] bulaklak: Glitter has more info about that and how you can get involved with the Hacker Helper

[08:47] Ethelred Weatherwax: Does anybody use Windows *? Or a Windows phone?

[08:47] Sarvana Haalan: indeed

[08:47] Glitteractica Cookie: Yes, the hacker helper wiki is at

[08:47] Ethelred Weatherwax: *Windows 8

[08:47] Glitteractica Cookie: We need folks to edit this wiki. Tell us if we have your issue area covered properly.

[08:47] Glitteractica Cookie: Right now, we are focused on four issue areas

[08:47] Rhiannon Chatnoir: I have windows 8 on a PC and at Singularity, Nokia was a sponsor and have a Lumia phone – though still using my older Nokia for now

[08:48] Sarvana Haalan: ok… I was a guest a couple days ago… Questions: I can just add portions of information for a specific topic?

[08:48] bulaklak: We know you are all smart (and opinionated!) so please look it over and chime in if you see ways it could be more helpful

[08:48] Glitteractica Cookie: The point of the hacker helper wiki is to provide data for hackers when they build their app

[08:48] Glitteractica Cookie: So, please take a look, edit it, add links, and let us know, esp if you are a hacker, if this is helpful to you

[08:49] Glitteractica Cookie: and if you are aligned with one of the four issue areas we are covering, and we dont have data that you think represents your focus, let us know that too

[08:49] Glitteractica Cookie: Email me: if you have ay questions

[08:49] Sarvana Haalan: TB was not listed with HIV and malaria? Could info about the co-infection be added to wiki section

[08:49] Glitteractica Cookie: And above all, please share and spread the word

[08:50] Glitteractica Cookie: Sarvana, please email me that feedback. That’s exactly what we are looking for

[08:50] bulaklak: Sarvana is on a roll!

[08:50] Rhiannon Chatnoir: yes 🙂

[08:50] Glitteractica Cookie: and if you have specific links, let us know those too. or, just add them yourself

[08:50] Glitteractica Cookie: The wiki is open to edit

[08:50] bulaklak: Okay, that’s all I’ve got for today! Thanks, folks, and enjoy the meeting!

[08:51] Sarvana Haalan: ok… I will be signed on to help with the HIV section 🙂

[08:51] bulaklak: Great!

[08:51] Glitteractica Cookie: Thanks all, That’s all on my end too. Although if you want to RT to share the hackerhelper and the Win8 contest, look at the @netsquared twitter account or @caravanstudios twitter account

[08:51] Glitteractica Cookie: And more on Caravan Studios in the coming weeks

[08:51] Glitteractica Cookie: (Thanks Sarvana)

[08:52] Rhiannon Chatnoir: Thanks bulaklak and Glitteractica!




[08:52] Rhiannon Chatnoir: Now on to Mentor’s Central!

[08:52] Rhiannon Chatnoir: Today for Mentor Central we have Zinia Zauber to speak, let’s welcome her up and please start whenever your ready.!

[08:52] Zinnia Zauber: Thank you!

[08:52] Gentle Heron: Go Zinnia.

[08:52] Zinnia Zauber: I have this saying that picked flowers never grow.

[08:52] Buffy Beale: yay Z

[08:53] Zinnia Zauber: In my state, you can not pick trliliums.

[08:53] Zinnia Zauber: So, today!

[08:53] Zinnia Zauber: I want to talk about Picks!

[08:53] Zinnia Zauber: A pick is a location in a resident’s profile that they have chosen to display. Some Residents have used picks to display things other than locations, such as favorite snapshots. Each Resident can create up to 10 picks in their Profile.

[08:54] Zinnia Zauber: That is what the SL wiki says.

[08:54] Coughran Mayo: so it must be true

[08:54] Buffy Beale whispers: lol C

[08:54] Zinnia Zauber: When we look at people’s profiles, you can see info about them and their Picks.

[08:55] Zinnia Zauber: Do you use Picks to market what you are doing in virtual worlds?

[08:55] Zinnia Zauber: Last week, iSkye talked about Events.

[08:55] Zinnia Zauber: And, I like to post Picks about events I am doing.

[08:56] Zinnia Zauber: Sometimes I keep them there as a source of pride or to help market an org.

[08:56] Zinnia Zauber: In the newer viewer, you set your Picks under the Me menu.

[08:57] Zinnia Zauber: You will find that it opens a window and if you click on the + you can add a new Pick!

[08:57] Zinnia Zauber: The Pick will be a Landmark and you can add info and a photo.

[08:58] Zinnia Zauber: Do you like to look at other folks’ Profiles to get ideas of how you can participate more in SL?

[08:58] Gentle Heron: That, and how THEY participate!

[08:58] Zinnia Zauber: Yes!

[08:58] Zinnia Zauber: I learn a lot about someone based on their Profile.

[08:59] Rhiannon Chatnoir: yes

[08:59] Zinnia Zauber: And, their Picks are very telling.

[08:59] Jen (jenelle.levenque): Found some marvelous places through picks

[08:59] Zinnia Zauber: Wonderful!

[08:59] Oronoque Westland: some picks reveal too much

[08:59] Zinnia Zauber: lol

[08:59] Zinnia Zauber: So true!

[08:59] Sarvana Haalan: lol

[08:59] Zinnia Zauber: Well, I want to encourage you all to add some Picks to your profile.

[09:00] Zinnia Zauber: And, help everyone grow more and more here.

[09:00] Oronoque Westland: picks are great, just some need to be left for one’s personal aaccount, not the non-profit one

[09:00] Sarvana Haalan: I went over the limit I think…. LOL, LOL

[09:01] Gentle Heron: True, Oro, and remember that “personal messages” in your Picks also contain a LM, so people can TP right into your boudoir should you make one there with your newest flame.

[09:01] Zinnia Zauber: Yes, it is hard to be limited. But that is a chance for creative curation.

[09:01] Zinnia Zauber: hehe Gentle!

[09:01] Fido Fudo: Was that the voice of experience Gentle? ~Smiles~

[09:02] Zinnia Zauber: Please do some Pickin‘!

[09:02] Gentle Heron: Not personal experience, Fido.

[09:02] Zinnia Zauber: Thank you for letting me share!

[09:02] Rhiannon Chatnoir: Zinnia – Thanks for leading Mentors Central today!

[09:03] Oronoque Westland: great suggestion Zinnia, i.e. using picks for free promotions

[09:03] Zinnia Zauber: Thank you!

[09:03] Zinnia Zauber: You know me, I love to turn on the spotlight!!




[09:03] Rhiannon Chatnoir: Let’s move on to our main presentation

[09:03] Rhiannon Chatnoir: Last week, we began a discussion on relevant future trends in technology, which included augmented reality, big data, crowdfunding and gamification. We didn’t get all the way through the topics we hoped to touch on, so consider this the part 2 of that.

[09:03] Sarvana Haalan: helps to direct traffic… smiles

[09:04] Rhiannon Chatnoir: We will be picking up, where we left off and will go over topics such as alternate input devices, 3D printing and the ‘internet of things’ and discuss how these innovations could be used for organizations.

[09:04] Buffy Beale: thanks Z

[09:04] Sarvana Haalan: wooot, the spotlight

[09:04] Rhiannon Chatnoir: Again, any one of these topics could be a full presentation – so this is really just a brief intro.

[09:04] Rhiannon Chatnoir: I invite you to all contribute with your comments as I go along and maybe this can also be a brainstorm session on thinking how these various technologies could be used to further your org’s mission or initiatives.

[09:04] Rhiannon Chatnoir: and feel free to take photos – since I will be doing a lot of typing

[09:05] Rhiannon Chatnoir: So lets continue with…


Internet of Things

[09:05] Rhiannon Chatnoir: The Internet of Things (sometimes shortened to IoT) is a wave in the connection of devices and objects that are able to connect to the internet, this is everything from a myriad of “smart” electronics, to new cars and even refrigerators.

[09:05] Rhiannon Chatnoir: Anything with the capability to receive a wifi signal can use the power of the internet to add functionality and access info.

[09:05] Rhiannon Chatnoir: This means objects embedded with sensors gaining the ability to communicate and connect to the internet, or each other, through technologies such as wifi, bluetooth, mesh networks, etc.

[09:06] Rhiannon Chatnoir: In which you could possibly control everything in your homes and offices, from temperature, lighting and security to using devices to brew cups of coffee, program entertainment, check health records, and conduct a myriad of other tasks.

[09:06] Rhiannon Chatnoir: some ways for devices to connect:


 – home or mobile wifi connection

 – through bluetooth

 – through mesh networks


[09:06] Rhiannon Chatnoir: If you are unfamiliar with what a mesh network is, a good example is the One Laptop per Child computers.

[09:06] Rhiannon Chatnoir: They could network with each other via self-creating a local mesh network and if at least one of the laptops within that cluster could connect to the internet, the others could utilize that connection through the chain of mesh connected laptops. 


This could allow a whole village of children to network with each other and collectively access the internet.

[09:07] Rhiannon Chatnoir: Some examples of network enabled devices being used for medical devices:

[09:07] Rhiannon Chatnoir: Sensors are being embedded in things like pacemakers to relay information back to health providers that can be analyzed.

[09:07] Rhiannon Chatnoir: Pill shaped micro cameras can be swallowed and send back thousands of images of the digestive track to help diagnose illness.

[09:07] Fido Fudo: wow

[09:08] CarmenLittleFawn: awesome

[09:09] Rhiannon Chatnoir: There is also the using data gathering devices and services to measure and record.

[09:09] Rhiannon Chatnoir: Devices like Nike+, FitBit, Zeo, and even digital pedometers all are examples of this. There are phone apps you can download that can keep track of your physical level of movement, your temperature and vitals and devices like this are beginning to be used to help monitor and diagnose in remote areas of the world, where doctors might not be as readily available, but nurses or locals with some medical training can use.


[09:09] Rhiannon Chatnoir: How this could relate to the virtual world:

[09:09] Sarvana Haalan: only your imagination limits you

[09:10] Rhiannon Chatnoir: You can also apply some of this here in a virtual world…

[09:10] Hour Destiny: Open source hardware like the Arduino and the LilyPad (for use in fabrics) is also growing.

[09:10] Rhiannon Chatnoir: If you had an internet enabled light switch, you could log onto a web or virtual interface, and turn off your lights in your virtual room, which would turn off your lights at home.

[09:10] Sarvana Haalan: think it, then build it

[09:11] Rhiannon Chatnoir: yes Hour, we touched upon crowdsourcing last week.. if you search and Indiegogo you will see a lot of projectings looking for funding that are networed devices like these

[09:12] Rhiannon Chatnoir: any other thoughts before I move on to the next topic 🙂

[09:12] Oronoque Westland: my in-laws were trapped in their car when the computer failed and it controlled the locks…some of thi quite frankly is scary, even though I love my PC

[09:13] Hour Destiny: I wish there was more opportunites for beta testing these things.

[09:13] Rhiannon Chatnoir: definitely safety in both operation and data security are important

[09:14] Rhiannon Chatnoir: lets move on…


Alternate Input Devices

[09:14] Rhiannon Chatnoir: We are all very familiar with the keyboard and mouse and how these are seen as standard devices to interface with your computer.

[09:14] Rhiannon Chatnoir: You use a mouse to move a cursor around a screen and a keyboard to type in input / data.

[09:14] Rhiannon Chatnoir: But there are more and more ways to interface with technology and the internet, including countless hardware and software interface technologies for those where a standard mouse or keyboard and mouse is not usable or the best option.

[09:15] Rhiannon Chatnoir: Enter the age of innovative game systems like the wii and xbox kinect that began using body movement as a mainstream way of interfacing with the games

[09:15] Rhiannon Chatnoir: and also the take off of tablet computers by Apple and others that allows position and movement of the device itself, as well as swiping and pinching gestures to control them.

[09:15] Rhiannon Chatnoir: Some types of interfaces:

– The mouse and keyboard

– audio input devices such as microphones and speech to text

– game controllers like Wii remotes, dance mats or other controllers

– Multi-touch screens (on devices such as iPads, mobile smartphones, etc)

Haptic devices

– Gestural interfaces, such as the Kinect

– Augmented reality devices 

– Brain-computer interface – meaning using your brain to control a device or computer. You think about moving something and it moves.


[09:15] Rhiannon Chatnoir: Uses for social or medical good:

[09:16] Hour Destiny: There’s a Windows version of Kinect.

[09:16] Rhiannon Chatnoir: Using alternate input devices for assistive technology – hardware or software solutions that allow users with mobility impairments to interact with a computer without using a standard mouse or keyboard.

[09:16] Rhiannon Chatnoir: Examples include speech recognition software, on-screen keyboards, word prediction software, scanners and switches, and other technologies that allow users to control computers with their head, eyes, breath, or feet.

[09:16] Fido Fudo: There is a lot of potential for that kind of technology to assist the disabled.

[09:17] Rhiannon Chatnoir: and I am sure Gentle or others from Virtual Ability can weigh in on that

[09:17] CarmenLittleFawn: mmhmm

[09:17] Rhiannon Chatnoir: There is also a wave of brain controlled input devices, headsets such as Emotiv and Neurosky that can be used to ‘think’ your input.

[09:18] Jerry Buchko (jerrybuchko): I’ve wondered how far along commercial eye tracking software for mouse/pointer control may be…

[09:18] Rhiannon Chatnoir: oops crashed but back

[09:19] Fido Fudo: wb

[09:19] Zinnia Zauber: Welcome Back!

[09:19] Hour Destiny: The Eye Mouse has been around for a long time.

[09:19] Jerry Buchko (jerrybuchko): Some really exciting potential in Brain Computer Interfaces (BCIs)

[09:19] Rhiannon Chatnoir luckily has notes

[09:20] Jerry Buchko (jerrybuchko): @Hour, Any sense of how effective it is in daily use?

[09:20] Rhiannon Chatnoir: yes making accessible technology for the disabled and others has fueled a lot of innovation in alternate input devices

[09:20] Gentle Heron: Jerry, we have folks in our community who control their computers and their SL entirely with eye gaze. So for them, highly effective!

[09:20] Hour Destiny: IIRC, it works okay enough but people might feel self-conscious.

[09:21] Zinnia Zauber: Cool!

[09:21] Rhiannon Chatnoir: and an example of a brain implanted chips/interface a quadriplegic woman gained full control of a robotic arm:

[09:21] Jerry Buchko (jerrybuchko): That’s awesome, I need to check that out.

[09:21] Jen (jenelle.levenque): People get used to most anything

[09:21] Tori Landau: Oh wow, that’s brilliant

[09:21] Rhiannon Chatnoir: that is where input devices meets medicine

[09:21] Ozma Malibu: wow!!

[09:21] Rhiannon Chatnoir: amazing stuff 🙂

[09:21] CarmenLittleFawn: yes


[09:21] Rhiannon Chatnoir: How this could relate to the virtual world:

[09:21] Jerry Buchko (jerrybuchko): I know that eye/gaze tracking has had military application for some time. Just didn’t know how much of that has made it to the consumer market.

[09:22] Rhiannon Chatnoir: I think alternate devices like the Wii and Kinect really made the consumer market really rethink things

[09:22] Rhiannon Chatnoir: There have been explorations into using gestural devices like the Kinect to control your avatar and even hackable tools such as “Darwin remote” to use a Wii controller as a mouse to move your avatar around.

[09:23] Hour Destiny: One of the latest military jets allows pilots to change the info they get from their HUDs by looking in a different directions. It’s as though they can see through the side of the cockpit no matter the direction.

[09:23] Rhiannon Chatnoir: I have used this method at mixed reality events, you can get the ‘crowd’ to move the inworld avatar and camera view

[09:23] Rhiannon Chatnoir: A recent example is an art installation, sponsored by the Linden Endowment for the Arts, using a Kinect to control avatar movement:….

[09:23] Jerry Buchko (jerrybuchko): @Rhiannon, That development in implantable devices is really exciting when you consider merging this with wireless control capability…

[09:24] Rhiannon Chatnoir: yes, connecting that concept of networked devices with this

[09:24] Rhiannon Chatnoir: and another interesting use in virtual worlds:

[09:24] Rhiannon Chatnoir: The artist/activist/professor Joseph Delappe also used a treadmill as an input device to embody the avatar of Gandhi and perform over a period of time a 240 mile march about Second Life by when he walked on the treadmill, his avatar walked in the virtual world.

[09:25] Rhiannon Chatnoir: he physically walked Gandhi’s march in real life and in the virtual

[09:25] Fido Fudo: wow

[09:25] CarmenLittleFawn: OM goodness love that

[09:25] Rhiannon Chatnoir: so let’s move on to the last topic for today –

[09:26] Jerry Buchko (jerrybuchko): I know we’re bouncing back and forth a bit in our focus, but here’s an interesting bit on gesture based interfaces I happened across recently:


3D Printing

09:26] Rhiannon Chatnoir: this one is a bit more physical that the others 🙂

[09:26] Rhiannon Chatnoir: thanks Jerry

[09:26] Rhiannon Chatnoir: 3D printing begins to democratize the process of manufacturing. 


Making fabrication available for the masses and bringing 3D data into the physical world.

[09:26] Rhiannon Chatnoir: Though it has been around for awhile in super-expensive, large industrial usage, now it has reached a point where you can buy your own home 3D printer and begin to experiment.

[09:27] Rhiannon Chatnoir: We are starting to see 3D printing used for more medical applications as well, such as personalized prosthetics printed to exactly match and fit each person uniquely.

[09:27] Sarvana Haalan: much discussion and activity locally on 3-D printing

[09:27] Rhiannon Chatnoir: I got to see one of the leg prosthetics designed for the wearer I met

[09:27] Rhiannon Chatnoir: yes

[09:27] Rhiannon Chatnoir: There is also a lot of early implementation of using 3D printing for custom transplant structure and bone. Last year the first synthetic jaw that was custom designed and 3D printed was successfully surgically transplanted.

[09:28] Rhiannon Chatnoir: We have also seen large scale usage of 3D printers to print architectural structures and houses:


[09:28] Rhiannon Chatnoir: An example of this being used in the nonprofit sector:

[09:28] Rhiannon Chatnoir: There are nonprofits such as the Center for Greater Good ( that are beginning to work on developing pop up innovation centers around the world, where even a rural population could learn to engineer and print any needed components.

[09:28] Glitteractica Cookie: fascinating

[09:29] Rhiannon Chatnoir: Also, museums are using 3D printing to replicate artifacts, fossils and other models in their collections. (a great webinar video from NMC on using 3D printing in museums:

[09:29] Jen (jenelle.levenque): With internet you could email a water pump then they could print it out and put it to work

[09:29] Rhiannon Chatnoir: Autodesk is working with the Leaky family to bring their paleontological models to real life and even help calculate the rest of the bone structure and print a full model

[09:29] Rhiannon Chatnoir: yes


[09:30] Rhiannon Chatnoir: How can 3D printing relate to the virtual world:

[09:30] Rhiannon Chatnoir: Through sites like Shapeways ( virtual world artists and 3D builders have begun to make their virtual creation become real by printing them out in 3D.

[09:30] Rhiannon Chatnoir: One example is the early SL’er Seifert Surface who is also a PhD mathematician and professor who often built in Second Life geometric figures hard to imagine or see in the physical world.

[09:30] Hour Destiny: “Create your world in 3D with free 123D apps”

[09:30] Rhiannon Chatnoir: When sites like Shapeways began to pop up, he crossed over to using it, by exporting some of his models, cleaning them up in 3D software like Blender, and uploading them. 


Now you can buy a physical replica of some of his mathematic visualizations:

[09:31] Rhiannon Chatnoir: so something as intangible as a mathematical model, visualized in a virtual world, made real

[09:31] Rhiannon Chatnoir: and an example of an Avatar made real:

[09:31] Ozma Malibu: 3D printing has been used in art for a long time. Dan Collins, a professor at ASU, was one of the first & there was an international conference on 3D printing and art here in AZ this year.

[09:32] Rhiannon Chatnoir: yes – it isn’t new per se.. just getting more affordable to use/explore the possibilities of

[09:32] Rhiannon Chatnoir: You can also view an example of the machinima maker Draxtor Despres offering up a 3D model of one of his machinima characters Flufee:

[09:32] Jerry Buchko (jerrybuchko): A key facet of all this is that once an object can be digitized/converted into data, you gain the ability to adjust its design. Then you can send it to 3D printing device or service to have it created.


[09:32] Rhiannon Chatnoir: and Some Resources

 – Wikipedia article on 3D Printing:

 – a collection of free apps from Autodesk that you can use to create 3D models and even convert photos into 3D models (123D Catch)

 – Shapeways – a print on demand 3D printing store, you can also create your own shop of uploaded 3D models and offer up items for sale in your own store that people can order and shape ways will print.

 – MakerBot – a consumer grade 3D printer: (they also have a great sister site where people upload their 3D models and projects:

[09:33] Rhiannon Chatnoir: yes

[09:33] Rhiannon Chatnoir: all of these are food for thought too if you are thinking on that Windows8 app contest

[09:34] Rhiannon Chatnoir: so to wrap up..


[09:34] Rhiannon Chatnoir: Some Overall Resources and Thoughts:


 – Nonprofit engagement and technology information / articles:

 – Upcoming trends can be found in NMC’s horizon report – which tracks, forecasts and publishes trends in the museum, education and technology space:

 – The think tank research company, McKinsey, that publishes reports on it’s future focused reports:


[09:34] Buffy Beale: I love New Media Consortium 🙂

[09:34] Rhiannon Chatnoir: these are all interesting sites to read up on thoughts of Future Trends

[09:35] Rhiannon Chatnoir: and 


Don’t forget other current great technology trends like:

 – Cloud technology

 – mobile, smartphones and tablet platforms

 – crowd sourcing

 – geolocation

 – apps

 – social entrepreneurship

 – open education


[09:35] Jerry Buchko (jerrybuchko): @Buffy, Yes. I only discovered them & their campus recently.

[09:35] Rhiannon Chatnoir: These are all also important and great places to start brainstorming and implementing technology!

[09:35] Rhiannon Chatnoir: And, keep in mind, the internet and technology are ever evolving, but hopefully this has been an overview that will be useful so that when you are reading, thinking and working on implementing technology plans for your org or other projects, you have a baseline of knowledge.

[09:35] Ethelred Weatherwax: It would be nice to get discounts on 3D printers from Tech Soup. Any chance of that happening?

[09:35] Jerry Buchko (jerrybuchko): Really liked their Horizons report.

[09:36] Rhiannon Chatnoir: I think Makerbot has an educational/nonprofit discount they offer on their site

[09:36] Jerry Buchko (jerrybuchko): @Rhiannon, Awesome overview!

[09:36] Ethelred Weatherwax: I will check it out

[09:36] Glitteractica Cookie: Ethelred, I’m not sure but I can check with the bizdev folks

[09:36] Rhiannon Chatnoir: thanks.. and feel free to investigate further and report back!

[09:36] Buffy Beale: Simply great info Rhi thanks!

[09:36] Hour Destiny: What about a Second Life version of a 3D printer so that people can see one and watch it “operate”?

[09:36] CarmenLittleFawn: yes 🙂 ty Rhiannon

[09:36] Jerry Buchko (jerrybuchko): Yes, really outstanding.

[09:37] Glitteractica Cookie: I’m frankly not sure these are ready for primetime and that there’d be enough interest from the general nonprofit sector, but it doesn’t hurt to ask

[09:37] Rhiannon Chatnoir: last week’s transcript on augmented reality, big data, crowdfunding and gamifcation is up on

[09:37] Rhiannon Chatnoir: yeah some of these are not at mass adoption yet for sure

[09:38] Rhiannon Chatnoir: though you are seeing things like the ‘internet of things’ pop up in a lot of apps that connect to network devices or control things, etc

[09:38] Rhiannon Chatnoir: but 3D printing still has a way to go before it is affordable to all like a home printer

[09:39] Jen (jenelle.levenque): Laser printers were very expensive when they first came out

[09:39] Rhiannon Chatnoir: any other last questions

[09:39] Jen (jenelle.levenque): Not to mention huge

[09:39] Rhiannon Chatnoir: yes – til then you can use a site like shapeways. com to print on demand

[09:39] Rhiannon Chatnoir: like the cafepress of 3D

[09:40] Oronoque Westland: the nonprofit sector can take the lead in assuring the positive social impact of these technologies

[09:40] Jerry Buchko (jerrybuchko): Wireless home security & monitoring is becoming mainstream. Companies like Logitech are already selling kits.

[09:40] Ethelred Weatherwax: MakerBot is $2,800 — half the price of Apple’s first laser printer 20+ years ago

[09:40] Rhiannon Chatnoir: you can find the older Makerbots that were more like $500 used.. they upped their products recently and even opened up a phyiscal store in NY

[09:41] Rhiannon Chatnoir: their CEO Bre Pettis is even keynoting SxSW Interactive

[09:41] Hour Destiny: When they start showing up at nonprofit conferences, then they will have “arrived”.

[09:41] Rhiannon Chatnoir: so there is a lot of eyes on where 3D printing is going

[09:41] Rhiannon Chatnoir: yes




[09:41] Rhiannon Chatnoir: Ok lets move on to Announcements

[09:41] Rhiannon Chatnoir: It’s time for Open Mic!

[09:41] Serene Jewell: There are many social issues that will spring up from these technologies – for example, if a device can monitor your health, your insurance company can raise your rates on a month by month basis if they think you are doing something unhealthy or spending time in an unhealthy neighborhood

[09:42] Jerry Buchko (jerrybuchko): I also think a 3D printer might be more relevant if your organization focuses on creation of helpful devices….

[09:42] Dancers Yao: Do you know if any of these new tech interface possibililites could be added to things like Shelter in a Box, for people who are homeless?

[09:42] Brena Benoir raises hand for Open Mic

[09:42] Rhiannon Chatnoir: not sure Dancers, but a good question.. maybe we can look into that

[09:43] Rhiannon Chatnoir: Ok Brena

[09:43] Gentle Heron also raises hand for Open Mic

[09:43] Dancers Yao: ok thanks

[09:43] Tori Landau raises hand too for Open Mic °͜°

[09:43] Jerry Buchko (jerrybuchko): sorry, have to step away… afk

[09:43] Rhiannon Chatnoir: Brena ready when you are

[09:44] Brena Benoir: I’m going to a cut and paste here to make it easier

[09:44] Rhiannon Chatnoir: ok

[09:44] Brena Benoir: ABOUT ARTC (Achieving Recovery Through Creativity) and ART HOUSE: 

ARTC is an amazing RL program run by SL residents which helps children with substance abuse issues use creativity to learn to express themselves in positive ways, building a foundation for a successful life free of drugs and alcohol. ARTC has used the virtual world to showcase the kids’ RL artwork, which deals with some very serious topics. You can read more about the program here:

[09:45] Buffy Beale: wow nice one Brena

[09:45] Brena Benoir: Winter Nightfire is curating a fundraiser for a PFH ARTC program and this pertains the reason and purpose

[09:45] Brena Benoir: ART HOUSE and its unique contents can all be yours if you are one of 3 winners of the drawing! To enter, click on the art supplies next to the stage and make a 250L donation to ARTC, for which you will receive a special gift of art or decor for your home or favorite place in SL. You may enter as many times as you wish — your chances get better with each donation and the gift will be different the first 5 times you enter!

[09:46] Brena Benoir: Have a stroll through the house and reference the list of contributors and LMs you get when you arrive to find out where to get more art and housewares by these incredibly talented top creators of Second Life: Gwen Carrilon, Trill Zapatero, Luciella Lutrova, Fuschia Nightfire, Nina Camplin, Aruba De Cuir, Nathan Babcock, Samara Furse-Barzane, Rik Zwiers, Alba2 Rossini, Pitsch Parx (For UrbanizeD), Zinnia Zauber, Cat Boccacio, CoughranMayo, Milly Sharple, Dixmix Source, Eynlight, Winter Nightfire.

[09:46] Gentle Heron: ohhhhh some really good artists there

[09:46] Zinnia Zauber: Yay!

[09:46] Brena Benoir: The Lindens raised through this event will be turned into dollars and used to buy art supplies for the kids of ARTC, whose activities are also funded by Preferred Family Healthcare, a nonprofit organization in Missouri, USA. The premise is that anyone may enter to win the house and decor for a 250L donation to the program. When the donation is made, the entrant receives a gift of equivalent value, and his or her name will be put on a RL list kept by me and administrators of ARTC. From this list, the administrators (hopefully with help from some of the ARTC kids) will draw 3 names of entrants who win the whole home and its contents. The drawing will be videotaped and Youtubed so that everyone can see it is fair, legitimate, and fun.


Please send your friends to see this awesome collaboration on behalf of the kids of ARTC! There are lots of ways to take part in this month-long event: Gift tickets can be purchased (you can enter your friends too!), and you can come to the house and donate amounts other than 250, as well. Every Linden helps…Thank you for vising ART HOUSE, and Enjoy!



Winter Nightfire and ARTC

[09:46] Brena Benoir: sorry that last paragraph got cut off

[09:46] Rhiannon Chatnoir: thanks Brena 🙂

[09:46] Sarvana Haalan: nice

[09:47] Serene Jewell: cool

[09:47] Brena Benoir: Opening mixer will be tomorrow from 12-3pm SLT if you would like to join us

[09:47] CarmenLittleFawn: nods , yes

[09:47] Chayenn: great brenna

[09:47] Brena Benoir: IM for an LM if interested please

[09:47] Carl Solutionary (carlicann): I have an announcement…

[09:47] Rhiannon Chatnoir: Gentle your next

[09:47] Zinnia Zauber: Please join us! It is a wonderful cause with wonderful works!

[09:47] Gentle Heron: iSkye, who presented here last week, will expand her topic to Event Planning in a Nutshell.

[09:48] Gentle Heron: She presents TODAY at noon SLT

Virtual Ability (44,138,23)

Please join us to learn more details of creating a great party, class, or conference.

[09:48] Gentle Heron: (done)

[09:48] Zinnia Zauber: Excellent, Gentle!

[09:48] Rhiannon Chatnoir: thanks Gentle

[09:48] CarmenLittleFawn: 🙂

[09:48] Buffy Beale: yay iSkye!

[09:48] Rhiannon Chatnoir: Tori

[09:49] Tori Landau: ok, ty Rhiannon….. OPen University’s Monday Meet…

[09:49] Tori Landau: *Mon 14th – Monday Meet at 1pm slt / 9pm GMT*

John Lester (SL: Pathfinder Lester (formerly Linden)) giving the talk, “To invent the future we must build dreams”.

[09:49] Tori Landau: This Meet will be in the communal room at Deep Think West.

SLurl: Deep Think West (73,45,24)

[09:49] Tori Landau: This is an updated version of the talk Pathfinder gave here a few months ago

[09:50] Tori Landau: and done °͜°

[09:50] Rhiannon Chatnoir: great and thanks Tori

[09:50] Sarvana Haalan: awesome!!

[09:50] Zinnia Zauber: Wonderful!

[09:50] Rhiannon Chatnoir: Carl your next…

[09:50] Carl Solutionary (carlicann): 9am SLT Tomorrow (Saturday) is the Netera Landar Chat on 3rd Rock Grid – I’m one of the Guests – I’ll address sustainable food choices, GMOs, plastics,…

Netera Landar Chat is a popular virtual talk show, I’m featured as a guest tomorrow 9am SLT on Studio Location: Reuben (232,218,23) (On 3rd Rock Grid!) My Humane Education essays are featured in our new virtual world cookbook

[09:50] Carl Solutionary (carlicann): okay done

[09:50] Buffy Beale: nice one Carl!

[09:50] Gentle Heron: Carl sure has been busy!

[09:50] Zinnia Zauber: Great, Carl!

[09:51] CarmenLittleFawn: nods

[09:51] Rhiannon Chatnoir: thanks Carl

[09:51] Rhiannon Chatnoir: any other announcements

[09:51] Tori Landau: Great Carl!

[09:51] Chayenn: yes i would like to add

[09:51] Rhiannon Chatnoir: will there be a mentor’s meeting after this Zinnia

[09:51] Rhiannon Chatnoir: and sure Chayenn

[09:52] Chayenn: Wonder what trends will impact #nonprofits in 2013? @Huffingtonpost provides their insight:

[09:52] Zinnia Zauber: Mentors at 10!

[09:52] Chayenn: info for all non profits

[09:52] CarmenLittleFawn: thanks chayenn

[09:52] Buffy Beale: thanks Chay

[09:52] Zinnia Zauber: Cool Chayenn!

[09:52] Rhiannon Chatnoir: thanks Chayenn.. good to add to today’s discussion 🙂

[09:53] Glitteractica Cookie: Thanks everyone

[09:53] Rhiannon Chatnoir: so fi there is nothing else, we are done for this week

[09:53] Chayenn: GuideStar USA ‏@GuideStarUSA

Fiscal-Cliff tax deal expected to boost charitable giving via @Philanthropy:

[09:53] Glitteractica Cookie: goodbye! see u all next week.


And again, Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


About TechSoup the sponsors of the Nonprofit Commons:



Thanks everyone and see you next week!

Written by: Rhiannon Chatnoir

Transcript of the January 4th NPC Meeting: Future Trends in Technology

[08:35] Rhiannon Chatnoir: Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!

[08:36] Rhiannon Chatnoir: Happy New Year everyone!

[08:36] Loren Alunaia (reeveskd): Happy New Year, Rhi!

[08:36] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team

[08:36] Zinnia Zauber: Happy New Year!

[08:36] Wisdom (esavage): Oronoque, that is an excellent discussion and sometimes unavoidable when trying to levearage time


[08:36] Rhiannon Chatnoir: Today’s Agenda:


– 8:30 am Introductions

– 8:40 am TechSoup Announcements

– 8:50 am Mentors Central

– 9:00 am Future Trends in Technology

– 9:30 am Open Mic / Announcements


[08:36] Rhiannon Chatnoir: First a few links to start off the meeting. 


Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


– Nonprofit Commons Blog:

– Wiki:

– Twitter:

– Facebook:

– G+ Community: 

– Google Group:

– Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:



[08:36] Wisdom (esavage): Goodmorning

[08:37] Rhiannon Chatnoir: I encourage you if you are new to check some of those out and if you take any photos today, please post them up in our Facebook or G+ community group




[08:37] Rhiannon Chatnoir: Hello everyone, let’s start off with Introductions!

[08:37] Jen (jenelle.levenque): Bruce Hestley, Transgender American Veterans Association, Akron, OH,,!/TAVAUS

[08:37] Rhiannon Chatnoir: Please state your real name, location, org, and the ways we can find you online.

[08:37] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:37] Chayenn: Monique Richert, Protect Yourself 1, Inc., Baltimore MD,, , @PY1US

[08:38] Loren Alunaia (reeveskd): Loren Alunaia, Director of the distanSLab Educational Technology Resource Center, Washington, D.C. | / @distanslab /

[08:38] Gentle Heron: Virtual Ability, Inc.

[08:38] iSkye Bonde (iskye.silverweb): iSkye Silverweb Bonde, Virtual Ability

[08:38] bulaklak: Michael DeLong, San Francisco, CA, USA, TechSoup Global, @mmdelong @TechSoup

[08:38] Ethelred Weatherwax: Dave Dexter, Neenah Historical Society, Wisconsin USA

[08:38] Rhiannon Chatnoir: and, if your new, might also be nice to know how you found about NonProfit Commons

[08:38] Wisdom (esavage): Eveangel Savage, CasebyCase Research Foundation, Greenville, NC

[08:38] Coughran Mayo: Dick Dillon, Innovaision, LLC St. Louis MO @Innovaision @Coughran

[08:38] CarynTopia Silvercloud: Caryn Heilman, Topia Arts Center, @topiaartscenter,, in Adams in the Berkshires of NW, MA

[08:38] Josain Zsun: Budd Turner, middle school teacher in Tucson, AZ

[08:38] Chad Mikado: Chad Gobert, National Service Inclusion Project (NSIP), UMass Boston,

[08:39] Oronoque Westland: Roberta Kilkenny, Hunter College, City University of New York

[08:39] Dancers Yao: Kara Bennett, Elder Voices, Inc Los Angeles, CA Human Rights and Health Care

[08:39] Rhiannon Chatnoir is Joyce Bettencourt, Boston MA area, Online Community manager of TechSoup’s NonProfit Commons in Second Life community, @RhiannonSL,

[08:39] Wisdom (esavage): Been involved for a while but still My goal for the new year is active membership in second life how to be active.

[08:40] Gentle Heron: There’s a lot to learn, Wisdom, and these folks here can help mentor you.

[08:40] Jen (jenelle.levenque): Wisdom stick around for the Mentor’s meeting after as that is a topic we’ve been discussing

[08:40] Rhiannon Chatnoir: If you joined us late, please still introduce yourself!

[08:40] jacmacaire Humby: Hi everyone

[08:40] Ronnie Rhode: Denise Harrison, The Garden for the Missing featuring missing persons: and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing,

[08:40] Beth Ghostraven: Beth O’Connell, middle school librarian, Virginia, US, @booklady9

[08:40] Keko Heckroth: Keko Heckroth, Cincinnati, Adult Ed

[08:41] Wisdom (esavage): Great, I will stick around.

[08:41] Rhiannon Chatnoir: and I love the idea of sharing your personal or organizational new year’s resolutions that revolve around technology/media 🙂

[08:41] Rhiannon Chatnoir: any other introductions?

[08:41] Adalace Jewell: RoSa Library Brussels – Belgium @adalace

[08:41] jacmacaire Humby: Jacques Macaire HUMANBE Action Tank on Sustainable Human Development France and International @Humanbe

[08:42] Tori Landau: Patricia Dean, volunteer event coordinator fot the Open University’s deep think sims and volunteer owner of the former International Schools island, renamed Moonstone but still ISI currently °͜°

[08:42] Wisdom (esavage): strategyis critical for the enhancement of organization in digital advocacy

[08:42] Loren Alunaia (reeveskd): Resolutions: I resolve not to use my teachers’ or clients’ computers to bludgeon them this year. Only iPads. ‿÷ LOL in all seriousness, we’re hoping to deploy virtual environment opportunities into classrooms in a very serious way this year, and I hope the NPO on the grid will facilitate that for our organizations in First.

[08:43] Rhiannon Chatnoir: Lets move on.. but please feel free to introduce youself still




[08:43] Rhiannon Chatnoir: It is time for TechSoup Announcements!

[08:43] bulaklak: Happy new year, all!

[08:43] Chayenn: happy new year bulaklak

[08:43] bulaklak: It looks like none of my other Soupers are here today, just me and Rhiannon!

[08:44] Rhiannon Chatnoir: yes

[08:44] bulaklak: Anyway, my own personal resolution is to see more movies this year and my org/professional resolution (one of many) is to refresh my coding skills and learn HTML5

[08:45] bulaklak: Now on to the TechSoup announcements . . . .

[08:45] bulaklak: There is really just one big one today

[08:45] bulaklak: Which is that we have a new website launching on Monday

[08:45] Zinnia Zauber: Awesome bulaklak!

[08:45] bulaklak: I know I’ve teased you with info about this over the last six months or so

[08:45] bulaklak: But we’re *finally* there

[08:45] Adalace Jewell: 🙂

[08:45] Tori Landau: Great news °͜°

[08:46] bulaklak: The major improvement will be to the search functionality on the site

[08:46] bulaklak: We know right now it is quite hard to find things on the site

[08:46] bulaklak: So the new site has many snazzy new search features that make it very easy to find things

[08:46] bulaklak: And a much more integrated way of displaying content from across different parts of the site

[08:47] bulaklak: All of the community content such as forums and blogs will be integrated into product pages and vice versa

[08:47] Beth Ghostraven: @bulaklak, could you put the URL for the site in chat pls?

[08:47] bulaklak: Here is a little more information on the upcoming change, and once it launches we will likely have a TS representative come speak about it

[08:47] bulaklak:

[08:48] bulaklak: Sure, Beth. The URL will be the same:

[08:48] bulaklak: Come Monday, it will just look a bit different from the way it looks now!

[08:48] bulaklak: Once it launches, we welcome all of your feedback

[08:48] bulaklak: There is a special forum called Site Improvements where you can leave bugs, complaints . . . or praise!

[08:49] bulaklak: It’s special because you don’t have to log in to post there as you do on the rest of the forums

[08:49] bulaklak: We want you to be able to have anonymity if you like, and have a lower barrier to leaving feedback

[08:49] bulaklak: Here is that URL

[08:49] bulaklak:

[08:50] bulaklak: Just a quick note that the site will be unavailable from this evening through Monday morning

[08:50] bulaklak: But we’ll be posting messages on our Facebook and Twitter

[08:50] bulaklak: Happy new year everyone!

[08:50] Rhiannon Chatnoir: Will that down time effect any of the NonProfit Commons sites or just the central

[08:51] bulaklak: just the central

[08:51] Rhiannon Chatnoir: good to know and thanks for the update Bulaklak




[08:51] Rhiannon Chatnoir: Let’s move on to Mentor’s Central

[08:51] Rhiannon Chatnoir: Today for Mentor Central we have iSkye Bonde to speak, let’s welcome her up and please start whenever your ready.!

[08:53] iSkye Silverweb: HOW will it be announced?

[08:54] iSkye Silverweb: So, let’s talk about this.

[08:54] iSkye Silverweb: First, WHO will be invited?

[08:54] iSkye Silverweb:  – For workshops or conferences: Who is your audience?

[08:54] iSkye Silverweb:  – Is the event intended for a specific group? 

[08:54] iSkye Silverweb:  – Is it a public event or a private one?

[08:54] iSkye Silverweb: WHAT is the occasion?  

[08:54] iSkye Silverweb:  – Is there a theme?

[08:54] iSkye Silverweb:  – Is decorating needed, any building to be done?

[08:54] iSkye Silverweb:  – Are display materials needed?

[08:55] iSkye Silverweb: WHY have the event?

[08:55] iSkye Silverweb:  – The answer to this could be as simple as “Let’s have fun!” or “It’s Sour Pickles Month, let’s organize a conference around it.”

[08:55] iSkye Silverweb:  – Be sure to describe the event to draw interest and give good details. Make people want to come!

[08:55] iSkye Silverweb: WHERE will it be?

[08:55] iSkye Silverweb:  – Is this a cozy discussion intended for only a few people?  A small location, perhaps in a cafe?

[08:55] iSkye Silverweb: – Is it a professional conference? Consider a larger auditorium-type setting.

[08:55] iSkye Silverweb: – Is this to be simulcast on video or audio to RL venues or only inside SL? Plan for this!

[08:56] iSkye Silverweb: – Will it be filmed or recorded? Take that into consideration, too.

[08:56] iSkye Silverweb: WHEN will it be?

[08:56] iSkye Silverweb:  – Avoid conflicts with other major events.

[08:56] iSkye Silverweb: WHAT TIME will it start?

[08:56] iSkye Silverweb: – Consider your audience. 

[08:56] iSkye Silverweb: SL is a worldwide grid, but you might want to target just Americans/Canadians, 

[08:56] iSkye Silverweb: or people in Europe, Asia, or the UK. 

[08:56] iSkye Silverweb: 5:00PM SLT works out to something like 1:00AM in the United Kingdom.

[08:56] iSkye Silverweb: For presentations and meetings where you want people 

[08:56] iSkye Silverweb: from other parts of the globe to have the opportunity to participate, 

[08:57] iSkye Silverweb: think about having them more than once, at times that are workable for them.

[08:57] iSkye Silverweb: HOW will it be announced?

[08:57] iSkye Silverweb: – If you want to have people coming into SL from RL, you will want to promote accordingly – 

[08:57] iSkye Silverweb: interoffice memo, Facebook/Twitter, a website or blog

[08:57] iSkye Silverweb: – If it will be an intergrid event (parallel with the same event in another virtual setting), you will want to make sure it’s promoted in the sister grid, and possibly through RL means as well.

[08:57] iSkye Silverweb: – Inworld only – group  notices, group chats, community calendars, perhaps even the SL Destination Guide or SL Event Calendar. 

[08:58] iSkye Silverweb: – Be sure to include all the information: 

[08:58] iSkye Silverweb: Event title, 

[08:58] iSkye Silverweb: date, 

[08:58] iSkye Silverweb: time (use SL/Pacific time zone as a common reference for all),

[08:58] iSkye Silverweb: description,

[08:58] iSkye Silverweb: location, 

[08:58] iSkye Silverweb: is it public or private, and 

[08:58] iSkye Silverweb: contact person for questions.

[08:58] iSkye Silverweb: Most of all, ALLOW ENOUGH LEAD TIME to COMMUNICATE about the event so enough people hear about it and can plan to attend.

[08:58] iSkye Silverweb: We like a good week or so for guest presentations, 

[08:58] Sarvana Haalan: Sally S. Cherry, Baltimore, MD,, @CHAREproject

[08:58] iSkye Silverweb: and much more time for professional conferences or large group parties.

[08:59] iSkye Silverweb: Be considerate: if your attendees are coming into Second Life for the first time, BE PREPARED to assist them. 

[08:59] iSkye Silverweb: We were all noobs once!

[08:59] iSkye Silverweb: (This picture shows a presenter who came in for the first time, specifically to speak at IDRAC last summer.)

[08:59] iSkye Silverweb: What has worked for us at Virtual Ability 

[08:59] iSkye Silverweb: is to encourage those planning to attend special inworld events for the first time, 

[08:59] iSkye Silverweb: to set up their SL accounts at least a few days in advance 

[08:59] iSkye Silverweb: and utilize Virtual Ability’s award winning orientation course. 

[08:59] iSkye Silverweb: Our mentors can be on hand to help with any questions.

[09:00] Wisdom (esavage): Is there an iPAD app for these meetings?

[09:00] iSkye Silverweb: In the giver box you’ll get examples of notecards I give out when I am scheduling a presenter or guest to come to Virtual Ability. 

[09:00] Gentle Heron: Wisdom, any way you can get into SL, you can attend these meetings.

[09:00] iSkye Silverweb: The questions on the notecard are designed to help me and Virtual Ability do all that we can, 

[09:00] iSkye Silverweb: to help the guest have a successful presentation or event.

[09:00] iSkye Silverweb: A key question we ask is, “Will you conduct this in voice, text, or both?” It’s important to include all participants. Everyone benefits!

[09:00] Wisdom (esavage): Great information!

[09:00] Rhiannon Chatnoir: we have a blog that I post all of the transcript up onto as well if you can’t make it into the meeting.

[09:01] iSkye Silverweb: Some of our partners have events that may be of interest to our community members.

[09:01] Loren Alunaia (reeveskd): ( For Android check out Lumiya. For iPad, check out Pocket Metaverse. )

[09:01] iSkye Silverweb: Be sure to include the key information, jazz it up a bit, and don’t forget a contact person in case there are questions.

[09:01] iSkye Silverweb: Now that all the questions are answered and arrangements are made, you’ll be READY and can enjoy the event!

[09:01] iSkye Silverweb: Thank you – any questions?

[09:01] Sarvana Haalan: awesome!

[09:01] iSkye Bonde (iskye.silverweb): please steal my notecard examples from the giver!

[09:02] Rhiannon Chatnoir: iSkye Thanks for leading Mentors Central today!

[09:02] iSkye Bonde (iskye.silverweb): You’re welcome

[09:02] Wisdom (esavage): Very helpful dialogue:)

[09:02] Gentle Heron: Thank you iSkye. In addition to the awesome presenters, iSkye is a large part of why VAI has such great presentations.

[09:02] Zinnia Zauber: Thank you so much!

[09:02] Rhiannon Chatnoir: great – let’s move on to our main part of the meeting

[09:02] Oronoque Westland: hooray for iSkye…very helpful and succinct

[09:02] Sarvana Haalan: very helpful info

[09:02] Dancers Yao: Great….You are excellent at helping people to present and do events!

[09:02] Jen (jenelle.levenque): Excellent presentation

[09:03] Jen (jenelle.levenque): Easy to follow

[09:03] Josain Zsun thanks iSkye

[09:03] Loren Alunaia (reeveskd) applauds!




[09:03] Rhiannon Chatnoir: Today I will be presenting on Future Trends in Technology

[09:03] iSkye Bonde (iskye.silverweb): my head is going to get so big I won’t be able to get out of SL… but thank you, everyone!

[09:03] Sarvana Haalan: Woot, woot!!!!!

[09:03] Lord Emmanuel Davidson (lordemmanuele)Lord Emmanuel Davidson (lordemmanuele)lol

[09:03] Rhiannon Chatnoir: So as a kick off to 2013, I thought it might be nice to do a presentation on some interesting future trends in technology and chat a bit about how they might be relevant.

[09:03] Rhiannon Chatnoir: Some of this was fueled by my summer at Singularity University ( and the plethora of amazing speakers and content on future focused tech out there and thinking on how it can be used for social good.

[09:04] Rhiannon Chatnoir: topics such as crowdfunding, gamification, big data, alternate input devices, augmented reality and 3D printing and discuss how these innovations could be used for organizations.

[09:04] Rhiannon Chatnoir: Any one of these topics could be a full presentation – so think of it as a very brief intro and we can always schedule something deeper going forward.

[09:04] Rhiannon Chatnoir: I invite you to all contribute with your comments as I go along and maybe we can also make this a bit of a brainstorm session on thinking how these various technologies could be used to further your org’s mission or initiatives.

[09:05] Rhiannon Chatnoir: and feel free to grab photos – I will be busy typing

[09:05] Sarvana Haalan: I testing a couple of crowdfunding sites now

[09:05] Rhiannon Chatnoir: great segway

[09:05] Rhiannon Chatnoir: So lets start off with…



[09:05] Rhiannon Chatnoir: Crowd Funding

[09:05] Sarvana Haalan: 🙂

[09:05] Rhiannon Chatnoir: You have no doubt heard of the term ‘crowd’ sourcing – the idea of the power of looking to the many (crowd) to solve a problem or task. Crowd funding is applying this principle to fund raising.

[09:06] Rhiannon Chatnoir: Sites like, IndieGoGo ( and others have ‘kicked-off’ a wave of individuals being able to reach out for funding directly to a global/internet audience, for projects or ideas.

[09:06] Rhiannon Chatnoir: If you search through Kickstarter you will see people looking for funding for art, social good, events, hardware/software, games, music, films and numerous other types of projects.

[09:06] Rhiannon Chatnoir: In return, funders get something back…maybe it is the first wave of your new product, service, game, etc or some other perk.

[09:06] Gentle Heron always wondered about the accountablity of such funding.

[09:07] Rhiannon Chatnoir: And – the fundraising platform get some sort of small percentage of the entire amount raised as the cost of suing and doing business through the site.

[09:07] Chayenn: In general they take 15%

[09:07] Sarvana Haalan: it depends on the site

[09:07] Chayenn: and keep your money from 8 days to 6 weeks

[09:08] Rhiannon Chatnoir: Yes Gentle, there have been more push for enforcement of ‘rewards’ on sites, but it is a ‘buyer beware’ and you have to apply some of the same elements of trust/reputation as for any internet interaction/transaction

[09:08] Rhiannon Chatnoir: thanks Chayenn

[09:08] Rhiannon Chatnoir: How could crowd funding relate to your nonprofit or cause?

[09:09] Oronoque Westland: @Rhiannon, did you mean to type “the cost of suing” or did you mean using?

[09:09] Rhiannon Chatnoir: oops using

[09:09] iSkye Bonde (iskye.silverweb) grins

[09:09] Lord Emmanuel Davidson (lordemmanuele): lol

[09:09] Rhiannon Chatnoir: a little bit of morning typos there

[09:10] Rhiannon Chatnoir: Crowd Funding can possibly offer innovative ways to try to fundraise for a specific thing.

[09:10] Oronoque Westland: thanks

[09:10] Rhiannon Chatnoir: Not really the way to go if you are looking at needing ongoing funds to sustain an org, but great if you want to fund a specific new project and can find innovative ways to thank via rewards those that give funds.

[09:10] Beth Ghostraven: Could this be used to fund technology acquisitions for a school, instead of/in addition to applying for a grant?

[09:11] Wisdom (esavage): has anyone considered endowment funding?

[09:11] Rhiannon Chatnoir: I have seen IndiGoGo used more for personal or mission based goals

[09:11] Sarvana Haalan: It helps cover the cost of unfunded activities

[09:11] Rhiannon Chatnoir: Kickstarter seems more focused on funding that results in tangible outcomes that the investor can be part of or receive

[09:11] Rhiannon Chatnoir: Make sure you understand the terms you are signing up for on any given crowd funding site, on Kickstarter it is an ‘all or nothing’ model. If you do not make at least the goal money amount you set up that you need – you won’t receive anything.

[09:12] Rhiannon Chatnoir: Look to sites like IndieGoGo if you want to set up a more flexible fundraising that even if you don’t meet your goal, you can receive some funding.

[09:12] Sarvana Haalan: there is an directory of crowdfunding sites based on topics… and help tailor your proposal

[09:12] Coughran Mayo: Do you have a link for that, Sar?

[09:12] Rhiannon Chatnoir: do you have the link to that Sarvana

[09:12] Rhiannon Chatnoir: IndieGoGo also offers a 25% discount on any platform fees to registered 501c3 nonprofits. Any funds raised for nonprofits are sent to your organization through FirstGiving.

[09:12] Sarvana Haalan: Kickstarter only gives if you reach goal

[09:12] Sarvana Haalan: just a sec, C

[09:13] Sarvana Haalan: have to search files

[09:13] Rhiannon Chatnoir: There have been several virtual worlds focused projects that I know of that have used crowd funding sites for fund raising on project such as to publish a book (…) or create a specific virtual experience or machinima (

[09:13] Wisdom (esavage): good information:)

[09:13] Gentle Heron:

[09:13] Rhiannon Chatnoir: thanks

[09:13] Coughran Mayo: Thanks GH

[09:13] Chayenn: Timely info for local nonprofits on how the fiscal cliff legislation will affect donors.…

[09:13] Sarvana Haalan: wonderland did one, I think

[09:14] Sarvana Haalan: Thanks GH… I am slow at multitasking today

[09:14] Chayenn: you should also check the guidestar link above if you are a 501 c3

[09:14] Rhiannon Chatnoir: A Few Resources:

Wikipedia article on Crowd Funding:

An article from IndieGoGO, on how to raise funds for NonProfits:

[09:14] Rhiannon Chatnoir: also US Jobs Act Legislation opening up crowd funding of company investments to beyond ‘friends and family’: (article on) and… (US gov FAQ on).

[09:15] Rhiannon Chatnoir: that legislation takes effect this year, so we will start to see broader and more serious usage of crowdfunding in 2013

[09:15] Sarvana Haalan: The JOB Act brought a lot of attention to crowdfundin especially for businesses…

[09:16] Rhiannon Chatnoir: I think we both were reading that same article Sarvana

[09:16] Rhiannon Chatnoir: 😉

[09:16] Sarvana Haalan: lol, lol… Thiannon, great minds think a like…lol

[09:16] Sarvana Haalan: *Rhiannon

[09:16] Rhiannon Chatnoir: so, again…this is a brief overview of several trends..



[09:16] Rhiannon Chatnoir: Lets move on to Gamification

[09:17] Rhiannon Chatnoir: What do the Boy/Girl Scouts, retail store loyalty programs/cards, and Foursquare all have in common?

[09:17] Rhiannon Chatnoir: They all encourage actions and give rewards for engagement with their org/brand/app.

[09:18] Rhiannon Chatnoir: Gamification is the use of game-thinking and game mechanics in non-game contexts in order to engage users and solve problems. You can use this to increase engagement, enhance learning.

[09:18] Rhiannon Chatnoir: some ways to do this:

 – adding achievement badges to your app/site

 – the concept of ‘leveling up’ for your community or volunteers

 – leader boards of top engagers

 – a way for your community engagers to be awarded points for key engagements / actions

 – finding a way to create organization or network-wide challenges and competitions

[09:19] Rhiannon Chatnoir: An example of this being used for social good:

[09:19] Rhiannon Chatnoir: Using incentives via engaging game elements In a project that the NYC HIVE Learning Network ( produced.

They created a mobile learning and discover mobile app where teens could become citizen scientists by exploring their local neighborhoods and finding key nature elements and collecting evidence by documenting their findings through capturing cell phone photos via their phones, earning badges for their discoveries and ranking with other teen naturalists.

[09:20] Rhiannon Chatnoir: How gamification can be used in the virtual world:

[09:20] Rhiannon Chatnoir: The World Bank, through a collaboration with Global Kids, used gameplay to reinforce concepts learned during trainings and also encourage a sense of competition and upped the level of excitement of what might have been initially dry subject matter.

[09:21] Rhiannon Chatnoir: Training participants logging in to Second Life, and via their avatars buzz in or run to a target to answer a question or hop into a race car and race against other training teams to get to the next checkpoint first and have the opportunity to answer a question on content studied.

[09:21] Rhiannon Chatnoir: In this example, the gameplay becomes a great tool to assess what was actually learned!

[09:21] Rhiannon Chatnoir: This sure beats being handed a multiple choice survey after a training workshop!

[09:21] Oronoque Westland: Games for Change is a great resource

[09:22] Rhiannon Chatnoir: yes and also, Jane McGonigal’s site for game developers/makers who want to make a difference:

[09:22] Rhiannon Chatnoir: also the Wikipedia entry on gamification:

[09:22] Sarvana Haalan: My daughter will actually at Magfest today helping to kick off her employer’s new Gaming Division

[09:22] Rhiannon Chatnoir: great!

[09:22] Sarvana Haalan: barely can wait to hear about it

[09:23] Rhiannon Chatnoir: with interactions and data online or via a mobile phone and even here in Second Life where you can add interactivity – you can add game elements to any of these

[09:23] Rhiannon Chatnoir: any other examples anyone would like to share or thoughts?

[09:23] Gentle Heron: It’s heresy, I know, but not all of us like to learn by playing games.

[09:24] Gentle Heron: Not all of us are competitive.

[09:24] Coughran Mayo: I would jump back to the crowdfunging topic quickly and note that related to this is the issue of crowdsourced opinion, this is a technology that may have a really big impact on charities in the next few years.

[09:24] Rhiannon Chatnoir: there are noncompetitive games and even things like earning badges, can be more on a personal achievement level

[09:24] iSkye Bonde (iskye.silverweb) turns and looks at Gentle – THAT is what I have trouble with, if the emphasis is too much on the competition and not enough on collaboration

[09:25] Josain Zsun hoping bring up web browser won’t crash SL client…again

[09:25] Rhiannon Chatnoir: Mozilla foundation is putting in a lot of research into using badges as a way to quantify informal learning across many platforms and ways you can learn/earn a badge

[09:25] Sarvana Haalan: am using games to reach the teen girls who are big users of games but I have them help me develop the game… as part of a STEM project

[09:26] Rhiannon Chatnoir: yes, check out Global Kids work on using games for learning by having teens develope games on social/world issues:



[09:27] Rhiannon Chatnoir: OK – lets move on to Big Data!

[09:27] Sarvana Haalan: teo-fold goal… educate and get them interested in Science, Tech and Math

[09:27] Rhiannon Chatnoir: Think about services like Netflix or Amazon that have so much data coming into them about the habits and preferences of their customers and through the querying in innovative ways you can help assist via predicting patterns through analysis of this data.

[09:27] Rhiannon Chatnoir: Predictive modeling = analyzing data to help predict what people will do/choose/buy.

[09:27] Oronoque Westland: a former Global Kids kid was in my university class a few years back and talked about GK….the others in the class were sooooo jealous….they want GK for college “kids”

[09:27] Rhiannon Chatnoir worked for Global Kids for many years

[09:28] Rhiannon Chatnoir: and yes – their teens are amazing

[09:28] Rhiannon Chatnoir: Think Amazon being able to suggest items you might like or Netflix suggesting movies you would enjoy

[09:28] Rhiannon Chatnoir: Some examples of big data being used for social good:

[09:28] Sarvana Haalan: their manual is my “Vistual Bible” lol

[09:28] Oronoque Westland: the marketing potential is huge but the privacy implications scary

[09:28] Sarvana Haalan: *Virtual

[09:28] Rhiannon Chatnoir: “fold it” ( – combining big data with human-directed computing power to find a better way to solve complex problems like folding proteins.

[09:29] Rhiannon Chatnoir: yes Oronoque.. with great data comes great responsibility

[09:29] Gentle Heron agrees with Oro on that point.

[09:29] Rhiannon Chatnoir: think of all of the personal data pouring through not just your financial institutions/banks, but Google and other platforms we interact with

[09:29] Josain Zsun: is a collection of gaming & VW posts I’ve collected.

[09:30] Rhiannon Chatnoir: With Fold It, Through using game-like play, they are getting their users to manipulate protein data structures to find real life solutions to things such as cancer and finding clean energy.

[09:30] Gentle Heron: Thanks Josain.

[09:30] Rhiannon Chatnoir: thanks!

[09:30] Rhiannon Chatnoir: You also see analysis and prediction of data used a lot in health care. 

For example, the National Cancer Institute developed an online interactive tool to assess breast cancer risk based off of extensive medical research survey data:

[09:30] Rhiannon Chatnoir: How big data relates to the virtual world:

[09:31] Rhiannon Chatnoir: Most common example of interesting usage of data in Second Life, are a lot of the stats collection devices, that take the proximity and movement of avatars and analyzes it to show patterns in activity and usage of a virtual space.

[09:31] Rhiannon Chatnoir: But there are innumerable ways to incorporate data into a world like Second Life where you can put a script into any object, record interactions, save those to external databases and even use data to reward engagement.

[09:31] Gentle Heron: Rhiannon, what are the privacy implications of that, in SL?

[09:32] Rhiannon Chatnoir: well you could go as far as knowing the IP of an avatar and track their actions/interactions fully in a virtual space

[09:32] Gentle Heron nods, and understands that that is possible.

[09:32] Rhiannon Chatnoir: the up side is that you can use that to help your users or create unique experiences

[09:33] Rhiannon Chatnoir: so you have to weigh how much you might want to do and you could always put up a notice that you are tracking certain avatar data in your space and the reasons

[09:33] Rhiannon Chatnoir: that gives people an option to ‘opt out’ by teleporting away at least

[09:34] Gentle Heron: I suspect that’s too late to avoid being “IDed”

[09:34] Coughran Mayo: Aren’t we trying to encourage engagement?

[09:34] Oronoque Westland: At a minimum I think sims need to alert visitors that data is being collected, like what is done when we are told that our chat will be used elsewhere.

[09:34] Gentle Heron: One of the things I try to do when I greet newcomers here at NPC is let them know that they do NOT need to give their RL names when roll is taken.

[09:34] Rhiannon Chatnoir: yes – but also always good to be transparent if you are collecting info that might be sensitive

[09:35] Gentle Heron: Good point Rhiannon.

[09:35] Loren Alunaia (reeveskd): And those of us who try to keep a moderately-high fence between personal and professional, as well as First and Second, appreciate that sensitivity!

[09:35] Gentle Heron: But with this technology, your existence at a certain place and time now is an invasion of privacy.

[09:35] Oronoque Westland: this is a RL issue as well…more and more communities have cameras on the streets, we have tracking devices in our mobile devices, etc.

[09:35] Sarvana Haalan: would posting a sign good enough

[09:36] Rhiannon Chatnoir: here in SL, that would be good Sarvana or if you have a specific area that you might have sensors in you could have a pop up notecard appear when they walk into that

[09:36] Sarvana Haalan: be good enough

[09:36] Rhiannon Chatnoir: nod

[09:36] Dancers Yao: privacy issue very important when your org may be a human rights legal witness….

[09:37] Gentle Heron: It’s also very important when dealing with personal health data.

[09:37] Rhiannon Chatnoir: nod

[09:37] Rhiannon Chatnoir: A Few Resources:

[09:37] iSkye Bonde (iskye.silverweb): or lines on the floor that demarcate sensor ranges – like the sim borders – with notifications so avatars know how they can avoid those sensors



[09:38] Rhiannon Chatnoir: Lets move on to Augmented Reality!

[09:38] Dancers Yao: agree Gentle….

[09:38] Sarvana Haalan: My Centre have a sensor for visitors… I receive email to informed of their presence. So I can share a proper greeting if I am online

[09:38] Rhiannon Chatnoir: Augmented reality is adding extra layers of information, data, audio or visual over physical life

Think of it as a way to bring some of the virtual world into the physical world by laying it atop.

[09:38] Sarvana Haalan: Woot… Augmented Reality Woot!!!

[09:38] Rhiannon Chatnoir: It can be a way to enhance one’s current perception of reality..

[09:39] Rhiannon Chatnoir: Some examples of augmented reality:

[09:39] Rhiannon Chatnoir: Mobile applications – such as Layer that if you hold your phone up in front of you or looking at a QR code, you see a 3D image pop up atop your screen view.

[09:39] Sarvana Haalan: Sally is my “augmented reality”… LOL, LOL

[09:39] Oronoque Westland: Oro visited a RL subway station the other day via green screen she learned about at an NPC meeting

[09:39] Rhiannon Chatnoir: ahh great – share the link again if you remember it

[09:39] Rhiannon Chatnoir: Google glass – A project in development by Google, where you wear a pair of glasses and this adds an extra layer of info and interaction with the mobile web

[09:40] Sarvana Haalan: the Google glasses were featured at Fashion Week

[09:40] Sarvana Haalan: so cool

[09:40] Rhiannon Chatnoir: If you havent seen the video Google put out about Google Glass –

[09:40] Rhiannon Chatnoir: that gies you an idea of how they are working on augmented an extra layer atop reality

[09:40] Oronoque Westland: @Rhiannon, I think you talked about green screen here a few years back

[09:41] Rhiannon Chatnoir: There is also Spatial augmented reality – using projection of images to layer atop reality. You can create mixed reality by projecting a virtual avatar into a real life space.

[09:41] Sarvana Haalan: it’s a regulatrdiscussion topic at my local tech meetups

[09:41] Rhiannon Chatnoir: there has been a surge of this being used for entertainment, by bringing in holograms of often deceased singers or actors and putting them on stage ‘live’ with a band or performers in real life

[09:42] Beth Ghostraven: A friend is a nursing lab assistant at a community college; they use VR simulation combined with RL actors for training

[09:42] Gentle Heron: WARNING: Begging is not allowed in SL. If someone asks you for Lindens, please refuse.

[09:42] Oronoque Westland: I saw a super-imposed Dr. King advertising something a few years ago that must have made Dr. King roll over in his tomb

[09:43] Rhiannon Chatnoir: yes Oronoque, there have been some interesting explorations of using projection and greens screens live, at the SLCC10 conference there was a live mixed reality performance of Alice and WOnderland delivered this way

[09:43] Tori Landau: Yes, I just got a begging IM, was about to remind the person of that.

[09:43] Beth Ghostraven: I got one too

[09:43] iSkye Bonde (iskye.silverweb): There’s an artist who did a mixed reality art exhibit that was great fun

[09:43] Rhiannon Chatnoir: Beth – check out Stanford’s Virtual Reality lab for interesting research there

[09:43] Oronoque Westland: a begging IM is a type of crowd sourcing

[09:43] iSkye Bonde (iskye.silverweb): I got one, too, Tori

[09:44] Rhiannon Chatnoir: How this could relate to your nonprofit:

[09:44] Rhiannon Chatnoir: You can use applications like Layar ( or ARToolKit ( to recreate historic buildings or create a walking tour that highlights social/historical moments that have happened in an area – a way of adding capturing and sharing a lost moment in time

[09:45] Rhiannon Chatnoir: I have seen this to recreate historic objects or moment for the Freedom Trail in Boston

[09:45] Oronoque Westland: there is great work being done with AR for mobile device use by school kids

[09:46] Beth Ghostraven: for what kinds of mobile devices, Oronoque?

[09:46] Oronoque Westland: smartphones

[09:46] Oronoque Westland: the students use them during field trips

[09:47] Sarvana Haalan: Virtual Reality is the foundation of my “Real to Virtual; Virtual to Real” Program

[09:47] Rhiannon Chatnoir: yes – usually via a smart phone app of some sort, I know Nokia has done a lot of AR specific apps and there are independent apps both on the iOs and android platforms

[09:47] Beth Ghostraven: You can use QR codes for that, too

[09:47] Rhiannon Chatnoir: great – yes Augmented reality could really be used as a bridge to help jump people between virtual and real

[09:48] Ozma Malibu: Wow that is worth looking into Rhiannon, Beth, I am trying to think of ways to get visitors to our historic neighborhood.

[09:48] Beth Ghostraven: As long as they know what the difference is…

[09:48] Rhiannon Chatnoir: an interesting using augmented reality along side Second Life to enhance collaborative 3D building…

[09:48] Oronoque Westland: @Beth, I was just thinking the same thing

[09:48] Rhiannon Chatnoir: and Exploratorium science museum in San Francisco CA highlighting some of their augmented and virtual reality projects:

[09:49] Sarvana Haalan: has been proposed for a customized community health education

[09:49] Rhiannon Chatnoir: also the Wikipedia entry on augmented reality:

[09:49] Sarvana Haalan: the local area familiarity for the targeted users helps to drive the project


[09:50] Rhiannon Chatnoir: I think we should maybe end things here.. I got through about half of the trends I wanted to go through

[09:50] Sarvana Haalan: Part 2 next week?

[09:50] Sarvana Haalan: Part 2 next week?

[09:50] Rhiannon Chatnoir: but we can schedule the other half for an upcoming meeting 🙂

[09:51] Jen (jenelle.levenque): Please do

[09:51] Rhiannon Chatnoir: lol – definitely in the following weeks – depends on other presentations

[09:51] Sarvana Haalan: perfect discussion for the first New Year meetings

[09:51] Gentle Heron: As you said, each of these topics could have a whole presentation on its own

[09:51] Rhiannon Chatnoir: which – if you are interested in being a presenter in 2013, please IM or email me:

[09:51] Rhiannon Chatnoir: yes

[09:52] Loren Alunaia (reeveskd): Thank you very much for a terrific day’s session!

[09:52] Loren Alunaia (reeveskd) applaud

[09:52] Sarvana Haalan: R, Did you connect with Ines?

[09:52] Rhiannon Chatnoir: a couple of interesting food for thought articles though and then we move on to Open Mic

[09:52] Oronoque Westland: really great discussion

[09:52] Chayenn: PY1 emailed you Rhia the new MOA did u get it ?

[09:52] Rhiannon Chatnoir: yes




[09:52] Rhiannon Chatnoir: It’s time for Open Mic!

[09:53] Rhiannon Chatnoir: Does anyone have any announcements today?

[09:53] Rhiannon Chatnoir: and welcome Glitteractica 🙂

[09:53] Sarvana Haalan: yes

[09:53] Glitteractica Cookie: got back just in time

[09:53] iSkye Bonde (iskye.silverweb): Taking up my notecard giver in…2 minutes

[09:53] Rhiannon Chatnoir: ok Sarvana

[09:53] Chayenn: happy new year glit

[09:53] Sarvana Haalan: Happy New Year to all!!! smiles

[09:53] Second Life: Event Planning Info Giver owned by iSkye Silverweb gave you ‘*Event Planners – Please RENAME this Notecard!’  ( Plush Nonprofit Commons (123,122,23) ).

[09:53] Rhiannon Chatnoir: 🙂

[09:54] Glitteractica Cookie: I have an announcement

[09:54] Rhiannon Chatnoir: great!

[09:54] Second Life: Event Planning Info Giver owned by iSkye Silverweb gave you ‘*Presenters – Please RENAME this Notecard!’  ( Plush Nonprofit Commons (123,122,23) ).

[09:54] Wisdom (esavage): how do you create notecards? still learning the basics?

[09:54] Glitteractica Cookie: the mentors can help you with that after this mtg, Wisdom

[09:54] Rhiannon Chatnoir: wisdom, if you want to stay for the Mentors meeting that follows this, we can help you with some new SL stuff

[09:55] Wisdom (esavage): yes:)

[09:55] Rhiannon Chatnoir: feel free to make your announcement Glitter

[09:55] iSkye Bonde (iskye.silverweb): giver is going…

[09:55] iSkye Bonde (iskye.silverweb): going….

[09:55] iSkye Bonde (iskye.silverweb): gone!

[09:56] Jen (jenelle.levenque): raises hand

[09:56] Glitteractica Cookie: Ok, so my announcement is… that we are helping to produce a windows 8 hackahon. And I think you have all heard about it from Bulaklak

[09:56] Glitteractica Cookie: was he here earlier to re-announce it today?

[09:56] Rhiannon Chatnoir: he talked on the reformat of the techsoup site

[09:56] Rhiannon Chatnoir: I don’t think he rementioned the app hackathon

[09:57] Glitteractica Cookie: Ok, I will get link to show you all, but anyway… we’ve mentioned over the past few weeks that we are helping produce this hackatho with microsoft.

[09:58] Sarvana Haalan: I share it with the Balto Tech group

[09:58] Glitteractica Cookie: And there is a wiki for hackers/developers to use for the social benefit issue that the app that you will design

[09:58] Glitteractica Cookie: the app needs to be designed in win8, solving a social problem

[09:58] Glitteractica Cookie: so, i wanted to invite you all to help edit the hacker helper wiki

[09:58] Sarvana Haalan: will share with the social enterprise folks also

[09:59] Glitteractica Cookie:

[09:59] Glitteractica Cookie: plz look at the contest info here:

[09:59] Glitteractica Cookie: and then look at the hacker helper wiki

[10:00] Glitteractica Cookie: see if we got yr problem described right, add to the issue area, help us fill this wiki out

[10:00] Glitteractica Cookie: then developers can take the data from the wiki and build apps to solve social issues

[10:00] Glitteractica Cookie: if anyone is interested in this, just go to and start poking around and editing

[10:01] Glitteractica Cookie: if you have any questions, please email me at

[10:01] Glitteractica Cookie: more on that next friday

[10:01] Rhiannon Chatnoir: great

[10:01] Glitteractica Cookie: and thanks for your time and attn

[10:01] Sarvana Haalan: awesome

[10:01] Glitteractica Cookie: over and out

[10:01] Rhiannon Chatnoir: and thanks Susan!

[10:01] Glitteractica Cookie: np, sorry about my mishap this morn

[10:01] Glitteractica Cookie: glad i made it to open mic

[10:01] Sarvana Haalan: so exciting!!!!

[10:01] Jen (jenelle.levenque): raises hand

[10:01] Rhiannon Chatnoir: that’s ok and yes

[10:01] Rhiannon Chatnoir: Jen?

[10:01] Jen (jenelle.levenque): I’m an editor and if anyone would like me to look over any printed material, please contact me. There is no charge for nonprofits

[10:01] Glitteractica Cookie: sarvana, please feel free to ping me if you or anyone else has any quesions

[10:02] Sarvana Haalan: ok

[10:02] Rhiannon Chatnoir: good to know Jen and a great offer

[10:02] Rhiannon Chatnoir: so let’s wrap things up for this week – our first meeting of 2013!

[10:02] Jen (jenelle.levenque): Always helps to have another set of eyes

[10:02] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:


– Nonprofit Commons Blog:

– Wiki:

– Twitter:

– Facebook:

– G+ Community: 

– Google Group:

– Google Calendar:


About TechSoup the sponsors of the Nonprofit Commons:


Thanks everyone and see you next week!

Written by: Rhiannon Chatnoir

Transcript of the December 14th NPC Meeting Featuring: Lori Sheppard (Skylar Smythe)

[08:36] Rhiannon Chatnoir: Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!

[08:37] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team.


[08:37] Rhiannon Chatnoir: Today’s Agenda:

 – 8:30 am Introductions

 – 8:40 am TechSoup Announcements

 – 8:45 am Mentor’s Central 

 – 8:55 am Main Speaker: Lori Sheppard (Skylar Smythe in SL): “Creative Social Strategy for Non-Profit Organizations”

 – 9:30 am Open Mic / Announcements


[08:37] Rhiannon Chatnoir: First a few links to start off the meeting.

[08:37] Rhiannon Chatnoir: Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


 – Nonprofit Commons Blog:

 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:








[08:38] Rhiannon Chatnoir: Morning all! Happy Friday and let’s start off with Introductions!

[08:38] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, @bridges4women

[08:38] HB Eternal: Harold W Becker, The Love Foundation, Florida, @lovefoundation

[08:38] Rhiannon Chatnoir: Please state your real name, location, org, and the ways we can find you online.

[08:38] JT Christos: John Goltz, The Love Foundation, Florida,, @lovefoundation

[08:38] HB Eternal: LOL Buffy

[08:38] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:38] Dancers Yao: Kara Bennett, Elder Voices, Inc. Los Angeles, CA Health Care and Human Rights

[08:38] Loren Alunaia (reeveskd): Keith Reeves, distanSLab Educational Technology Resource Center, Washington, D.C.

[08:38] Sarvana Haalan: Sally S. Cherry, Baltimore, MD,, Email:

[08:38] Gentle Heron: Virtual Ability, Inc.

[08:38] Buffy Beale: hehe HB we both jumped in too soon

[08:38] Andy Evans: Andy Mallon, First Opinions Panel in SL…- Chief Bottle-Washer, Social Research Foundation, New York, NY

[08:38] Chad Mikado: Chad

[08:39] Glitteractica Cookie: Susan Tenby, Online Community and Social Media Director, TechSoup, SF CA USA @suzboop @techsoup

[08:39] Ozma Malibu: Sandra Andrews, Floaters Org and now Floaters @ The Millett House Gallery, tech outreach in AZ, Mexico and On the Road, @ozma

[08:39] Rhiannon Chatnoir is Joyce Bettencourt, Boston MA area, Online Community Manager of NonProfit Commons in Second Life,,

[08:39] bulaklak: Michael DeLong, TechSoup Global, San Francisco, CA, USA @MichaelDeLongSF @TechSoup

[08:39] JoJa Dhara: JoJa Dhara, Holland, @jojadhara

[08:39] Chayenn: Monique Richert, Protect Yourself 1, Inc.,, @PY1US

[08:39] alebez: Ale Bezdikian, Online Community Coordinator, TechSoup Global, SF, CA – @TechSoup, @alebez

[08:39] Skylar Smythe: Skylar Smythe, Freelance Social Media CRM and Writer | @skylar_smythe

[08:39] Ethelred Weatherwax: Dave Dexter, Neenah Historical Society, Wisconsin USA

[08:39] CarynTopia Silvercloud: Caryn Heilman, Topia Arts Center, in the Berkshires of NW, MA

[08:39] AnnaMina Alter: AnnaMina Alter, Digital Navigator

[08:40] Gentle Heron likes AnnaMina’s title.

[08:40] AnnaMina Alter: smiles

[08:41] Rhiannon Chatnoir: any more introductions?

[08:41] Rhiannon Chatnoir: OK





[08:41] Rhiannon Chatnoir: Let’s move on to TechSoup Announcements!

[08:42] bulaklak: Hello, people! So excited to be here today. I love today’s topic – social media. Very near and dear to my heart.

[08:42] bulaklak: First just a little ‘housekeeping’ as they say. We will be around next week, but then TechSoup will be closed from December 24 – January 1. So no NPC meeting on the 28th. And next week I’ll have some more info on what this means for requesting donation for your org during that time.

[08:43] bulaklak: Next, I want to make sure to get in another plug — are you tired of them yet? — for the Microsoft Windows 8 Apps for Social Good contest. Remember there are three cash prizes totaling $40k at stake. We’ve already started to see some excellent submissions rolling in. Check them out and read all the contest details here:

[08:43] bulaklak: And if you’re curious about what makes for an excellent submission to this contest, Susan Chavez, whom you may remember from her visit here last spring to talk about the Facebook time line changes, wrote this nifty blog with loads of good information about what the judges will be looking for:

[08:43] Sarvana Haalan: woot!!

[08:43] bulaklak: Speaking of our blog — as well as the NetSquared blog, TechSoup for Libraries, and the TechSoup Global blog — don’t forget that you can subscribe by RSS and never miss an update:

[08:44] bulaklak: Last, I just want to let you all know that we are revamping our weekly newsletter By the Cup a little bit, and will be featuring more community-driven content. So, just as for the Local Impact Map, I want you all to think of great stories you might want us to feature. This will be a little less formal than the LIM, so have a little fun with it, too. More on that later, but just wanted to get you all thinking about stuff we could surface.

[08:44] bulaklak: And that’s all I’ve got for today!

[08:44] Rhiannon Chatnoir: Thanks Bulaklak!

[08:45] Rhiannon Chatnoir: do we have anyone for Mentor’s Central today?

[08:46] Zinnia Zauber: We have Sar today!

[08:46] Buffy Beale: cheers for Bulaklak!

[08:46] Rhiannon Chatnoir: great!





[08:46] Rhiannon Chatnoir: Then let’s move to Mentors Central & welcome Sarvana up!

[08:46] Buffy Beale: wooot Sar!

[08:47] Rhiannon Chatnoir: and if you joined us late, feel free to introduce yourselves still

[08:47] Sarvana Haalan: just rezzed back in

[08:47] Will Burns (aeonix.aeon): Aeonix Aeon | Will Burns – Vice Chair for IEEE Virtual World Standard Group P1828

[08:47] CarmenLittleFawn: GM Sar, Lorna Hawkins, Drive By Agony, (Keeping Kids Safe), California

[08:47] Sarvana Haalan: seats are not rezzed yet 🙁

[08:48] Buffy Beale: welcome to the new folks 🙂

[08:48] Zinnia Zauber: No worries, you can be outstanding! Instead of sitting.

[08:48] Sarvana Haalan: can you see me

[08:48] Zinnia Zauber: Yes!

[08:48] alebez: looking good, sar

[08:48] Orange Planer begins hearing the rock opera “Tommy” in his head.

[08:49] Sarvana Haalan: ok… I will start while I rez 🙂

[08:49] Sarvana Haalan: As gadget loving ava, I am always checking out new gadgets and links. I am currently testing… the Lumiya Viewer

[08:49] Mia (praxislady.witt) grabs headphones off Orange, hmm

[08:49] Rhiannon Chatnoir: we can see you – so all good on our end and thanks Sar

[08:49] Sarvana Haalan: lagging

[08:50] Sarvana Haalan: A little about… About Lumiya

Lumiya Viewer is a Second Life grid client for Android phones and tablets. It is recognized as a Third Party Viewer by Second Life. Lumiya runs entirely on the phone without requiring you to use special in-world objects or external services.

[08:52] CarmenLittleFawn: aww she crashed

[08:52] Zinnia Zauber: aww

[08:52] Zinnia Zauber: Well, we wanted to do discuss different phone apps and this was a start.

[08:52] Rhiannon Chatnoir: 🙁

[08:52] Orange Planer: hey, I can throw in an informational tid-bit while she relogs.

[08:52] Rhiannon Chatnoir: sure

[08:53] CarmenLittleFawn: 🙂

[08:53] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, MIssouri,, @brenabenoir

[08:53] Rhiannon Chatnoir: we have had a few crashes in SL today it seems

[08:53] Zinnia Zauber: info nugget away Orange

[08:53] Mia (praxislady.witt) giggles

[08:53] Rhiannon Chatnoir: we can give a minute and if she can’t make it back in.. we can swap things around

[08:54] Orange Planer: A security company recently did a manual inventory of android apps on Google’s site that use SSL, which is what http”s” means. SSL is the security layer used to encrypt your data between your computer and the website in question. 41 of the 100 apps they found that use SSL had weak implementations and are unsecure.

[08:54] Orange Planer: So, the next time you’re looking for a cool Google app…

[08:54] Orange Planer: think twice.

[08:55] CarmenLittleFawn: I heard this the other day Orange

[08:55] Orange Planer: Technology is awesome: but technology used blindly is not awesome.

[08:55] Mia (praxislady.witt) nods head at Orange

[08:55] Gentle Heron: That is a great saying, Orange.

[08:55] Rhiannon Chatnoir: btw Sarvana is trying to log in.. she pasted me her text though into skype in case not

[08:56] Rhiannon Chatnoir: Why don’t we move to our Main speaker and then we can have Sarvana pick back up before Open Mic if she is back 🙂

[08:56] Shirley Márquez Dúlcey (shirley.marquez): Hi everyone… I’m Shirley (in both worlds), I was a track leader at SLCC 2010 and 2011, right now I’m figuring out what is next in my life

[08:56] Loren Alunaia (reeveskd): Lumiya is a handy Android app for mobile use, but even minor connectivity interruptions can pull the avvie off the grid. Handy for quick conversations and check ins, though! I use it regularly. 🙂

[08:56] Orange Planer: More info:

[08:57] Rhiannon Chatnoir: but I do love the talk on apps.. really dovetails with TechSoups app challenge – do you have the contest link handy Bulaklak?

[08:57] AnnaMina Alter: ty Orange

[08:57] Rhiannon Chatnoir: and yes, thank you Orange

[08:57] Orange Planer: Moral of the story: “Do you have antivirus protection on your android phone?”

[08:58] Zinnia Zauber: Great Orange

[08:58] CarmenLittleFawn: very good info

[08:58] Orange Planer: Welcome back, Sarvana.

[08:58] CarmenLittleFawn: wb Sar

[08:58] Skylar Smythe: wb Sarvana.

[08:58] Rhiannon Chatnoir: oh – she is back!

[08:58] Tori Landau: Yay, wb Sarvana

[08:59] Rhiannon Chatnoir: am sure the world is probably rezzing around her

[09:00] Rhiannon Chatnoir: OK – well still a good idea then to invite up our main speaker





[09:00] Rhiannon Chatnoir: Let’s welcome Lori Sheppard (Skylar Smythe in SL), who will speaking to us about the importance of content, appropriate social channels and multimedia tools to create qualitative interaction with your community online. She will also answer questions regarding outsourcing and social media best practices.

[09:00] Rhiannon Chatnoir: First a bit about our speaker…

[09:00] Rhiannon Chatnoir: Bio: Lori Sheppard (Skylar Smythe) is a freelance marketing professional from Toronto, Ontario Canada. Actively engaged in online communities since 1995, she provides social media management and onboarding to organizations in the UK, Canada and the United States and is a Senior Writer for, Canada’s largest network of business bloggers and brand ambassadors. 

[09:01] Rhiannon Chatnoir: Lori – Please come up and grab a seat in front!

[09:01] Zinnia Zauber: Rah Skylar!

[09:01] Mia (praxislady.witt) claps for Lori

[09:01] Skylar Smythe: haha managed to sit without falling… woot!

[09:01] Gentle Heron applauds for Skylar

[09:01] Buffy Beale: Cheering!!!

[09:01] Skylar Smythe: Thanks very much Joyce, and thank you for inviting me to talk with everyone today. It’s a great pleasure to be here leading the discussion on social media for the Non Profit Commons.

[09:02] Skylar Smythe: Good morning everyone. Welcome to what I hope is a less like a lecture and more like an idea sharing opportunity. For those of you that use Twitter I would like to encourage you to follow along in the Non Profit Commons feed @NPSL. For this presentation we are going to be using the hashtag #NPCSocial.

[09:02] Glitteractica Cookie: we are happy to have yo uhere

[09:02] Skylar Smythe: Thank you Glitter!

[09:02] Skylar Smythe: I’m going to be posting some questions to engage everyone in discussion on Twitter, and I will be responding to questions there after we are done. If you know someone who was unable to attend, be sure to give them the hashtag so they can review later if they’d like.

[09:02] Glitteractica Cookie: i don’t think we’ve ever had a live tweeting backchannel for an NPC presentation. Good idea

[09:03] Rhiannon Chatnoir: yes

[09:03] Skylar Smythe: So let’s begin.

I’d like to start by taking a poll of our non-profit agencies to determine who is using social media within their organization. If you are, type YES in the general chat so we can see.

[09:03] CarynTopia Silvercloud: yes

[09:03] Rhiannon Chatnoir is

[09:03] CarmenLittleFawn: yes

[09:03] Skylar Smythe: Yes.

[09:03] Coughran Mayo: Para Espanol, 2

[09:04] Dancers Yao: yes

[09:04] Buffy Beale: yes

[09:04] Skylar Smythe: Okay great. To get a sense of how long you have been using social media professionally, please tell us the year that you set up your social media channels by typing the year into general chat.

[09:04] Jen (jenelle.levenque): YES

[09:04] Jen (jenelle.levenque): 2011

[09:04] Skylar Smythe: 2006

[09:05] Buffy Beale: 2009

[09:05] CarmenLittleFawn: I think 2005

[09:05] Jen (jenelle.levenque): Unless you count SL

[09:05] CarmenLittleFawn: wb Sar

[09:05] Rhiannon Chatnoir: if I think back to media to forums 1995, if I think back to media and social sites 2005

[09:05] Tori Landau: 2009

[09:05] Dancers Yao: 2007

[09:05] CarynTopia Silvercloud: 2007

[09:05] Mia (praxislady.witt): 2006

[09:06] Will Burns (aeonix.aeon): I decline to say on account it would reveal my age, and it’s impolite to ask an avatar their age. Unless you’re in the Amsterdam sim.

[09:06] Buffy Beale: lol Will

[09:06] JoJa Dhara: 2007

[09:06] CarmenLittleFawn: giggles

[09:06] Skylar Smythe: That’s wonderful. So we know that non-profits are engaging on social media channels almost unilaterally. But what we are going to take a look at is HOW well you are engaging and what you might do differently.

[09:06] Skylar Smythe chuckles at Will

[09:06] Orange Planer: Eh, I don’t care. I started using chat rooms in 1985.

[09:06] Rhiannon Chatnoir: or in an AOL forum.. though that sates an avatar too

[09:06] jacmacaire Humby: Hi everyone.. sorry to be in late.; A lot of problem to connect today in SL from France..

[09:06] Mia (praxislady.witt): @Will, we won’t tell (crossing fingers)

[09:07] Will Burns (aeonix.aeon): Depends on what you define as social media.

[09:07] Buffy Beale: good point Will

[09:07] Will Burns (aeonix.aeon): Modern incarnations?

[09:07] Orange Planer: If I’m being social, it must be media!

[09:07] Will Burns (aeonix.aeon): Or the original precursors

[09:07] Skylar Smythe: For this discussion, I mean formal communication platform on Twitter, G+, Facebook etc. Not specific to online communities like SL or GeoCities, mIRC et al.

[09:07] Shirley Márquez Dúlcey (shirley.marquez): Compuserve and AOL forums were certainly precursors of modern social media

[09:08] Mia (praxislady.witt): yes, good question Will, I would side with Orange at 1985

[09:08] Will Burns (aeonix.aeon): Modern Social Media. gotcha

[09:08] Rhiannon Chatnoir: nod – anyone who was using online forums and MUDs / MOOs is direct precursor to varied social channels of today

[09:08] Shirley Márquez Dúlcey (shirley.marquez): and Usenet

[09:08] Will Burns (aeonix.aeon): forums, BBS systems, etc

[09:08] Skylar Smythe: Most virtual world users are enterprise users of online communities dating back to the late 1980’s and early 90’s

[09:09] JoJa Dhara: when internet started

[09:09] Glitteractica Cookie: i was on bbs in early 90s

[09:09] Skylar Smythe: I want to share my rockstar moment with you.

[09:09] Skylar Smythe: When I was in New York city in May, I attended the Mayo Clinic’s conference “Connecting Healthcare and Social Media” at the Roosevelt Hospital. I was there with my host, a Second Life non-profit called Southern Tier HealthLink (NY HealthScape). I have been working with NY HealthScape and assisting their Executive Director Christina Galanis for three years now using virtual worlds, machinima and social media to expand their scope of communication and educate on the benefits of electronic health information exchange.

[09:09] Will Burns (aeonix.aeon): oh the sweet sound of the dial-up modem… I remember it fondly with bleeding ears.

[09:09] Skylar Smythe: The first night when we were in New York, I had my rock star moment. I sat beside this really cool guy who was even more passionate about social media than I was. He made the big mistake of asking me if I had any ideas HOW non-profits and health care institutions could use social media. I talked his ear off that night at Rosa’s Mexicana in Manhattan, and after I was done giving him about a million different ways non profits could integrate social into their marketing, Christina let me know I had been talking to Lee Aase, who as you know is the director and head hauncho of social media for the Mayo Clinic.

[09:09] Rhiannon Chatnoir nods to Will

[09:10] Skylar Smythe: I think I almost choked on my churro. (heh heh)

[09:10] Loren Alunaia (reeveskd): LOL

[09:10] Loren Alunaia (reeveskd) laughs!

[09:10] Buffy Beale: lol

[09:10] Will Burns (aeonix.aeon): oh nu!

[09:10] Sarvana Haalan: smiles

[09:10] Skylar Smythe: I have worked with the Ontario College of Pharmacists since 2005 and was responsible for setting up and outlining best practice for their member feed on Twitter. Like most non-profits, they understand that there is the potential to engage qualitatively both within the profession as well as externally to the public and media.

[09:11] Skylar Smythe: The College is going through what most non-profits in Canada and the United States are experiencing at this exact moment. The realization that they SHOULD be social but a fear that they may not do it “the right way”. Other institutions I have talked to are frustrated because they don’t know how to approach social engagement, and are not seeing any quantitative results from their investment in social media communication.

[09:11] Skylar Smythe: Is that true for your organization?

[09:12] Buffy Beale: somewhat yes

[09:12] CarmenLittleFawn: yes

[09:12] JoJa Dhara: yep

[09:12] Mia (praxislady.witt): yes

[09:12] Gentle Heron: We polled our community members. They pretty much don’t use social media. So we aren’t going there at this time.

[09:12] Shirley Márquez Dúlcey (shirley.marquez): Quantitative results are always a challenge unless you do direct selling or solicitation

[09:13] Skylar Smythe: That is a good point Gentle. Social is not a perfect fit for every niche but some engagement is still expected by your audience and community. It varies depending on the sector.

[09:13] Sarvana Haalan: many orgs do not want to wait for the “engagement”… they want instant results or they stop support th eongoing effort

[09:13] Ozma Malibu: (Regardless, without social media we don’t reach our audience. It’s how we communicate.)

[09:13] Skylar Smythe: You are right Sarvana 🙂 That is the challenge for CRMs such as myself to show that ROI.

[09:13] Will Burns (aeonix.aeon): Suppose you ask them if they’re that nervous about attending a cocktail party. If not, tell them that’s how to approach it.

[09:14] Sarvana Haalan: *supporting the ongoing effort

[09:14] Coughran Mayo: so “pre-loading” helps, Will?

[09:14] Skylar Smythe: Let’s take a look at a great infographic I found called “How Non-Profits Relied on Social Media in 2012”. It was published two days ago on Mashable and I really recommend sharing this link with others because it has some amazing stats.

[09:14] Skylar Smythe: Fact: 98% of non-profits are on Facebook. #NPCSocial @NPSL

[09:14] CarmenLittleFawn: ty

[09:14] Sarvana Haalan: awesome

[09:15] Skylar Smythe: Fact: 68% of individuals will investigate a non-profit their friend shares or discusses the organization through a social channel. #NPCSocial @NPSL

[09:15] Skylar Smythe: Fact: Fundraising that is integrated with Twitter yields almost ten times more revenue than other types of campaigns. #NPCSocial @NPSL

[09:15] Skylar Smythe: .

[09:15] Skylar Smythe: Fact: #GivingTuesday is a non-profit movement on Twitter designed organize requests for support #NPCSocial @NPSL

[09:15] Will Burns (aeonix.aeon): I mean – It’s not a passive communication of push, it’s actual engagement dictated by the whims of the crowd and what they feel is important to share. Just be the conversation instead of trying to dictate it.

[09:15] Will Burns (aeonix.aeon): which is why Lori is awesome at it

[09:16] Skylar Smythe: Exactly Will! I’m going to get more into the importance of two way conversations in social.

[09:16] Skylar Smythe: The real gem in this infographic is the “how”. When non-profits who are experiencing a lot of success using social media were asked how they were achieving their communication goals and harnessing the power of social, they gave three top reasons.

[09:16] Skylar Smythe: 1. Coming up with a detailed social media strategy

2. Having Executive Management make social media a priority

3. Dedicating a current or new (personnel) position for social media

[09:16] Skylar Smythe: .

[09:16] Skylar Smythe: .

[09:16] Skylar Smythe: A few things to think about as you are developing your strategic plan for the new year. If you want to see some tangible results from your social media engagement, you have to not only put organizational effort into it but you have to formally integrate it into your overall marketing and communication plan.

[09:17] Skylar Smythe: .

[09:17] Skylar Smythe: Q1: What do you think are some of the administrative challenges to formalizing social media strategy for non-profits? #NPCSocial @NPSL

[09:18] Skylar Smythe: Even with these encouraging statistics, we know that social media is still being under utilized in social, health and educational sectors. It’s not working as hard as it could for most of the organizations that use it. Frequently I see non-profits who have disproportionately high expectations of their social media efforts without putting in the necessary attention and effort to making their online sharing engaging.

[09:18] AnnaMina Alter: Lack of admin buyin

[09:18] Orange Planer: 1) Who does it? 2) What are they communicating? 3) Which platforms would be most effective? 4) Deciding it’s relevant to the business.

[09:19] Gentle Heron: finding the TIME!

[09:19] Jen (jenelle.levenque): Amen Gentle

[09:19] Skylar Smythe: Very good point AnnaMina. Bang on there. Care to elaborate?

[09:19] Chad Mikado: keeping up with it

[09:19] Orange Planer: Skylar – I’d like to comment on that, too.

[09:19] Skylar Smythe: Please do.

[09:20] Orange Planer: “Lack of admin buyin“: “We aren’t doing it because the administration didn’t buy in to it.”

[09:20] Orange Planer: That’s a copout comment:

[09:20] Orange Planer: The administration decided it wasn’t relevant.

[09:20] Skylar Smythe: Not always.

[09:20] Orange Planer: the point is to look at why the adminsitration didn’t agree.

[09:20] AnnaMina Alter: In our setting admins are fully occupied and not SM literate themselves… their world does not yet include that element

[09:20] AnnaMina Alter: Time / staffing issues

[09:20] Skylar Smythe: My experience is that high level decision makers frequently are less socially educated on communicating using these new channels. So they don’t see the value in it because they don’t understand it.

[09:21] Orange Planer: That’s not “buy in.” That’s “I am too busy.”

[09:21] Skylar Smythe nods at AnnaMina

[09:21] Orange Planer: Saying “someone doesn’t buy in” is a blame thing. it doesn’t look at the reason why someone isn’t doing what one wants.

[09:21] Orange Planer: I never use that phrase for that reason.

[09:22] Skylar Smythe: When I approach non-profits and executives, the first thing we hurdle is the value proposition. Once they understand what is to be gained from it, they jump on board pretty fast. Often it just takes some translation and “proof” of it working successfully in the sector for other organizations.

[09:22] Jen (jenelle.levenque): “buy in” is a symptom not a cause

[09:22] Buffy Beale: It adds more workload on already overworked staff so it’s been a lower priority

[09:22] Skylar Smythe: Often social can be easily added to a communication designate.

[09:22] Orange Planer: in my company’s case, the vast majority of the target audience doesn’t use computers

[09:22] Skylar Smythe: Or affordably outsourced (shameless plug)

[09:23] Buffy Beale: grins

[09:23] Skylar Smythe

[09:23] Loren Alunaia (reeveskd): ( Nicely played, SS. 😉 Stone cold killer! )

[09:23] Skylar Smythe: Outsourcing is (while we mention it) a great way for SMEs to get professional social account management.

[09:23] Skylar Smythe: And it is an option many explore. You’ll have to take my word on that 😉

[09:24] Skylar Smythe: Q2: How many hours per week does your non-profit organization spend communicating on Facebook, Twitter or other social networks? #NPCSocial @NPSL

[09:25] Will Burns (aeonix.aeon): There is always an army of kittens with tineh netbooks willing to post cat pictures on Facebook for you

[09:25] Skylar Smythe: I spend 4 hours per week (for example) managing the Twitter stream for @nyhealthscape

[09:25] CarmenLittleFawn: not enough these days about three hours

[09:25] CarynTopia Silvercloud: 2

[09:26] Buffy Beale: 3

[09:26] CarynTopia Silvercloud: I had a lot of trouble with Google + and primarily use Facebook

[09:27] Skylar Smythe: Facebook and Twitter are the top channels for most businesses.

[09:27] Skylar Smythe: Augmented by other social feeds including Instagram and Linkedin

[09:27] Skylar Smythe: .

[09:27] Skylar Smythe: Q3: How would you rate your current satisfaction with your organizations overall social engagement? #NPCSocial @NPSL

[09:28] CarmenLittleFawn: low satisfaction

[09:28] Jen (jenelle.levenque): On a 1 to 10 I’d say 2

[09:28] Mia (praxislady.witt): Facebook is questionable these days due to security issues and excessive ads, hmmm

[09:28] CarmenLittleFawn: true

[09:28] Skylar Smythe: Do you find you are talking and few people are listening?

[09:28] Skylar Smythe: or reacting?

[09:28] CarynTopia Silvercloud: less costy than direct mail and as a result more valuable in climate of uncertain fundraising

[09:28] CarmenLittleFawn: wb Rhi

[09:28] Skylar Smythe: WB Joyce xo

[09:29] Loren Alunaia (reeveskd): For those of us working in education there’s also a stigma with Facebook that makes it challenging. Not to say we shouldn’t use it – huge user base – but there are some concerns there.

[09:29] Rhiannon Chatnoir: thanks and crashed all – sorry

[09:29] Shirley Márquez Dúlcey (shirley.marquez): It’s in the nature of communication from organizations that a lot of it is one way…

[09:29] Shirley Márquez Dúlcey (shirley.marquez): people are listening but feel that they don’t have anything useful to add to the conversation so they stay quiet

[09:29] Skylar Smythe: There are always concerns regarding best practice. And they are legitimate. Each agency will formulate their own guidelines.

[09:30] Skylar Smythe: You are 100% right Shirley. Don’t base the success of your engagement on reactions alone. Many people like to read, and learn but may not respond.

[09:30] Skylar Smythe: Sharing of information is valuable to create the centrifugal viral effect. That’s always the hope for some of your content is that it “catches fire” that way and creates awareness for your organization.

[09:31] Skylar Smythe: .

[09:31] Skylar Smythe: .

[09:31] Skylar Smythe: Like most organizations you probably realize that your social engagement is more broadcast in nature. If you are posting links of information in your Twitter feed or interesting industry articles in Facebook, you are simply broadcasting. You are not engaging with your audience. And frankly if your audience wanted to find those links themselves they could.

[09:31] Mia (praxislady.witt): sometimes lurking is a sport, yet benefit from data shared?

[09:32] Skylar Smythe: You got it Praxis. I’ve seen data that suggests 60%+ are intuitive lurkers.

[09:32] Gentle Heron: That is a good point, PraxisLady.

[09:32] CarmenLittleFawn: nods

[09:32] Second Life: Items successfully shared.

[09:32] Skylar Smythe: Here is what is critical to remember.

[09:32] Skylar Smythe: Don’t be a one way social conversation! Non-profits can engage qualitatively by responding to questions, providing clinical or educational informatics and still keep it real by being conversational in their social feeds.

[09:32] Mia (praxislady.witt): 🙂

[09:32] Shirley Márquez Dúlcey (shirley.marquez): it can be useful to check how often your posts are being retweeted or shared on Facebook… though if they’re really specific to your organization you may not see much of that

[09:33] Loren Alunaia (reeveskd) must politely excuse himself, as his enthusiasm for this topic is outpacing his laptop battery; Cheers, friends! Great topic, will follow in backchannel!

[09:33] Skylar Smythe: Thank you for joining us!

[09:33] CarmenLittleFawn: tc Loren

[09:33] Skylar Smythe: Metrics are useful but they are only part of the sum of your ROI for social media engagement.

[09:33] Orange Planer: That’s true, Skylar. If yo ubecome a one-way conversation, people will tune you out.

[09:34] Orange Planer: “They aren’t talking to me, so they aren’t important.”

[09:34] Skylar Smythe: Exactly!

[09:34] Glitteractica Cookie: Is there an easy automated way to see how things are re-shared that you are aware of? What tool do you use to track this stuff across your networks?

[09:34] Mia (praxislady.witt): agree, Orange

[09:34] Skylar Smythe: I apologize I do not have the link, but recently wrote on a piece where it revealed that 80% of major brands do not even take the time to respond to questions, comments or discussions on their social feeds.

[09:34] Skylar Smythe: What kind of impression does that make?

[09:35] Glitteractica Cookie: i am always incredulous when I tweet to a company and they don’t respond

[09:35] Orange Planer: You mean like the sub shop I complained to on their facebook page when their delivery food stank?

[09:36] CarmenLittleFawn: this is true skylar and it makes you wonder are they reading any of the info or just using it for marketing

[09:36] Skylar Smythe: I am offended when they don’t respond to me. And I often let them know 😉

[09:36] Skylar Smythe: In your social you have a responsibility to engage in a two way conversation with your audience that acknowledges their attention and their feedback.

[09:36] Ethelred Weatherwax: And do they respond when you let them know?

[09:36] Skylar Smythe: Yep 🙂

[09:36] Rhiannon Chatnoir: well that poses the question, specially if you do make the jump for your business/org into social media.. that it shouldn’t be something passive, you have to engage with those that reach out if you can. Even a negative response can be turned around

[09:36] Orange Planer: Yeah, I called them. They put a comment into my record stating “talk with manager.”

[09:38] Skylar Smythe: Social media strategy and content planning is part of your communication mix. It requires a formal action plan and thoughtfulness toward your target audience, consistency of posting (frequency) and a touch of “human” always in your conversation.

[09:38] Skylar Smythe: .

[09:38] Skylar Smythe: So how do we do it better?

[09:38] Skylar Smythe: .

[09:38] Dancers Yao: For health care, we’ve found that because medical insurance in the US doesn’t often cover things like telehealth, it is hard to use social media to suggest possible places to find health care that is online, eg people who are homebound.

[09:39] Gentle Heron nods to Dancers.

[09:39] CarmenLittleFawn: mmmhmmm

[09:39] Skylar Smythe: You can provide links and ask your audience to provide feedback on the relevancy or usefulness of those links… to create conversation.

[09:39] Gentle Heron: I think that’s what Skylar means by “thoughtfulness toward your target audience.”

[09:39] CarmenLittleFawn: like that sky

[09:39] Skylar Smythe: I want to provide a few tips before we wrap up for you to consider.

[09:39] Skylar Smythe: 1. Focus efforts to grow audience on Twitter first. It is the easiest social network to develop a solid follower base. Include your Facebook and other social channel links weekly in your Twitter feed, and invite your followers to join you there.

[09:40] Skylar Smythe: .

[09:40] Skylar Smythe: .

[09:40] Skylar Smythe: 2. Develop a hashtag [#] in Twitter that is unique to your organization and use it consistently with your communication campaigns or topic matter to build following.

[09:40] Skylar Smythe: .

[09:40] Skylar Smythe: .

[09:40] Skylar Smythe: 3. Host weekly Twitter parties that allow your organization to communicate within the profession and with the people it serves. By allowing your followers that direct conversational access, you build community around your social presence. Click here to learn more about hosting a Twitter party:

[09:41] Skylar Smythe: .

[09:41] Skylar Smythe: .

[09:41] Skylar Smythe: 4. Shake up your communication mix! Don’t rely on text based engagement, blog posts or articles alone. Use multimedia such as music, video and interactive presentations in SlideShare or Prezi that can be imbedded in your content for interactive sharing. Be the opposite of boring and put some effort into making your sharing personable and fun.

[09:41] Skylar Smythe: .

[09:41] Skylar Smythe: .

[09:41] Rhiannon Chatnoir: Glitteractica posed this question earlier, what are your favorite tools to measure and interact with your social media outreach

[09:41] Skylar Smythe: 5. Get your staff involved! Keep the ‘social’ in your social media. If you are having a major event, utilize your internal staff to promote the event in their own social channels using an appropriate #hashtag. Ask for positive contributions from staff members about the day-to-day things that make your organization exceptional or “moments” and have them post to Facebook.

[09:42] Skylar Smythe: .]

[09:42] Skylar Smythe: .

[09:42] Skylar Smythe: Sorry between windows 😉

[09:42] Skylar Smythe: I use Hootsuite reporting to gather metrics for my clients on a monthly basis Glitter.

[09:43] Skylar Smythe: I can tell how many impressions or clicks each link has received for them, as well as evaluate monthly growth of their audience, retweets, shares and other statistics.

[09:43] Mia (praxislady.witt): curious, how does that help the educational community plz?

[09:43] Glitteractica Cookie: oh you use the hootsuite report they send you?

[09:43] CarmenLittleFawn: likes this idea

[09:43] Glitteractica Cookie: the PDF one that hootsuite emails to u

[09:44] Skylar Smythe: Educational communities, Health providers, Regulatory Colleges are all engaging for different reasons Praxis. Increase awareness, fund raising, education, increase enrollment… there are are quite a few practical applications and benefits.

[09:44] Ethelred Weatherwax: Staff?

[09:45] Skylar Smythe: Yes 🙂

[09:45] Skylar Smythe: Staff can contribute posts to the social media designate for approval, and then publishing.

[09:45] Skylar Smythe: When your audience sees contributions from your staff… it creates a personal relationship between your organization and your audience.

[09:45] Ethelred Weatherwax: That was a rhetorical question. There is no staff.

[09:46] Skylar Smythe: Oh hah 🙂

[09:46] Skylar Smythe: Poor fellow.

[09:46] Skylar Smythe: xo

[09:46] Skylar Smythe: Get Creative!

• Have staff contribute their favourite holiday recipes on Facebook. Include a sentence about the contributing staff member and what they do within your organization.

[09:46] Skylar Smythe: • Create a holiday play list in YouTube of your favorite songs. Instructions for creating a playlist in YouTube:

[09:47] Rhiannon Chatnoir: we have to wrap things up with today’s conversation shortly

[09:47] Rhiannon Chatnoir: so any last points or comments from everyone

[09:47] Skylar Smythe: Thanks everyone.

[09:47] CarmenLittleFawn: ty sky 🙂

[09:47] Skylar Smythe: I hope I’ve inspired some new ideas and thoughts.

[09:48] CarmenLittleFawn: 🙂 yes u have

[09:48] Rhiannon Chatnoir: this has been a great conversation though and think would be great to have you back for a deeper, part two of this!

[09:48] Dancers Yao: thank you

[09:48] Buffy Beale: That was fantastic Skylar thank you, it’s given a lot of food for thought!

[09:48] Tori Landau: Have learnt a lot, thank you.

[09:48] Gentle Heron: Thanks Skylar.

[09:48] Rhiannon Chatnoir: Let’s thank Skylar for presenting today!

[09:48] Shirley Márquez Dúlcey (shirley.marquez): Thank you, Skylar

[09:48] bulaklak: thank you!

[09:48] Glitteractica Cookie: I think it would be a great blog recap

[09:48] Skylar Smythe: I’d be happy to Rhia. Thank you for the invitation.

[09:48] Tori Landau: Applauds

[09:48] Zinnia Zauber: Wonderful!

[09:49] Mia (praxislady.witt): Thank you Skylar :)) *claps*

[09:49] Zinnia Zauber: Thank you Skylar!

[09:49] Namaara MacMoragh: thank you Skylar

[09:49] Skylar Smythe: I’d be happy to write a guest post for you Rhia if you like in follow up.

[09:49] Chayenn: very interesting thank you

[09:50] Skylar Smythe: I did not knock Rhia off the grid for more air time 😉





[09:50] alebez: I wanted to see if there were any more announcements, as Rhi comes back to us.

[09:50] Rhiannon Chatnoir: thanks Ale

[09:50] Rhiannon Chatnoir: lol no Skylar

[09:50] Skylar Smythe: wb Rhia.

[09:50] alebez: welcome back

[09:50] CarmenLittleFawn: wb Rhi

[09:50] Gentle Heron: I have an event for tomorrow I can announce.

[09:50] Rhiannon Chatnoir: so any quick announcements.. feel free to share

[09:50] Rhiannon Chatnoir: Gentle 🙂

[09:50] Gentle Heron: December Holiday Poetry delivered in voice and text. Saturday, Dec 15, 1pm SLT.

[09:51] Gentle Heron: Come get in the mood for Hannukah, Winter Solstice, Yalda, Yule, Christmas, New Years….

[09:51] Gentle Heron: whatever we celebrate in winter is shared through poetry.

Cape Serenity Library

[09:51] Gentle Heron: Cape Serenity (84,123,23)

[09:51] Rhiannon Chatnoir: thanks – anyone else?

[09:51] Gentle Heron: (done)

[09:51] Tori Landau: I have two if I may please

[09:51] Namaara MacMoragh: Etopia is having a holiday hunt. I have a giver I’d like to put out if that’s okay.

[09:52] Zinnia Zauber: me, please.

[09:52] Rhiannon Chatnoir: sure TOri

[09:52] Namaara MacMoragh: oops… so sorry

[09:52] Rhiannon Chatnoir: and then Zinnia

[09:52] Rhiannon Chatnoir: that’s ok Namaara

[09:52] Jen (jenelle.levenque): Raises hand

[09:52] Tori Landau: Firstly, if you wish to participiate in the festive gift exchange that is cross group/community, please give me your name br Sat 15th and…

[09:53] Tori Landau: *Tuesday 18th – Open Session at 1.15pm slt / 9.15pm GMT

Informal discussion exploring how joining virtual worlds can impact upon identity, to what extent do we role play, perhaps even without being aware of it and the extent to which changes are a natural adaptation to experiencing a new world. Location is the rooftop of the communal building at Deep Think West.

[09:53] Tori Landau: Deep Think West (74,53,37)

[09:54] Rhiannon Chatnoir: ok

[09:54] Rhiannon Chatnoir: Zinnia?

[09:54] Rhiannon Chatnoir: then Jen

[09:54] Zinnia Zauber: Thank you!

[09:54] Zinnia Zauber: CommonGround is Dec 20 from 5 to 7 PM SLT!

[09:54] Zinnia Zauber: GOLD!

[09:54] Buffy Beale: oooooo

[09:54] Zinnia Zauber: CommonGround is a fun and informative networking party here at the Nonprofit Commons to promote about what nonprofits, educators, humanitarians, scientists, and artists accomplish in Second Life.

[09:55] Rhiannon Chatnoir: woo hoo – great color

[09:55] Rhiannon Chatnoir: Jen?

[09:55] Zinnia Zauber: So dress up and get down in GOLD!

[09:55] Rhiannon Chatnoir: oops

[09:55] Zinnia Zauber: Thank you!

[09:55] Jen (jenelle.levenque): I have a menorah in my office (# 1) and will be lighting the candles each night at sunset (EST) which is approximately 14 SLT. Everyone is welcome.

[09:55] Jen (jenelle.levenque): Done

[09:55] JoJa Dhara whisper bye and thks for great meeting…of to dinner..hugzz xx and great weekend

[09:56] Rhiannon Chatnoir: good to know – lots of great ways to share community here during the holidays

[09:56] Rhiannon Chatnoir: well Let’s wrap things up for this week’s meeting

[09:56] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:


Nonprofit Commons Blog:


 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:






Thanks everyone and see you next week!

[09:56] CarmenLittleFawn: Bye Joja

[09:56] Rhiannon Chatnoir: and thanks again to Skylar

[09:56] CarmenLittleFawn: ty for the information again sky

[09:56] Buffy Beale: thanks Rhi, another great meeting!

[09:56] Skylar Smythe: Thank you all. It was a real pleasure.

[09:57] Shirley Márquez Dúlcey (shirley.marquez): Thank you Rhiannon!

[09:57] Jen (jenelle.levenque): Thank you Skylar

[09:57] Rhiannon Chatnoir: I will put up photos on our facebook group – so if you see your avatar – tag yourself!

[09:57] Zinnia Zauber: Thank you!

[09:57] Zinnia Zauber: We have the Mentors Meeting at 10 right here!

[09:57] Tori Landau: Thanks Rhiannon

[09:57] Rhiannon Chatnoir: and the transcript will be going up of course on the NPC blog

[09:57] Rhiannon Chatnoir: thanks all

[09:57] Glitteractica Cookie: thanks!

Written by: Rhiannon Chatnoir

Transcript of the December 7th NPC Meeting Featuring: Ginny Mies of TechSoup

[08:34] Rhiannon Chatnoir: Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!

[08:34] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team.


[08:35] Rhiannon Chatnoir: Today’s Agenda:

 – 8:30 am Introductions

 – 8:40 am TechSoup Announcements

 – 8:50 am Featured Presenter: Ginny Mies: “Technology’s Impact on Disaster Relief”

 – 9:30 am Open Mic / Announcements


[08:35] Rhiannon Chatnoir: First a few links to start off the meeting.

[08:36] Rhiannon Chatnoir: Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


 – Nonprofit Commons Blog:

 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:








[08:36] Rhiannon Chatnoir: Morning everyone, let’s start off with Introductions!

[08:35] Sarvana Jonstone: Sally S. Cherry aka SarVana Haalan, Baltimore, MD, (SarVana Haalan’s backup :-))

[08:36] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:36] Andy Evans: Andy Mallon, First Opinions Panel in SL…

Chief Bottle-Washer, Social Research Foundation, New York, NY

[08:36] Par (parhelion.palou): Peter Tolliver, north of Baltimore, MD, generic volunteer, no org, no twitter, no website

[08:36] Dancers Yao: Kara Bennett Elder Voices Los Angeles, Ca Health Care and Human Rights

[08:36] Rhiannon Chatnoir is Joyce Bettencourt, Boston MA area, Online Community Manager of NonProfit Commons in Second Life,,

[08:36] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, @bridges4women

[08:36] Chayenn: Monique Richert, Protect Yourself 1, Inc., Baltimore MD,,, @PY1US

[08:36] Gentle Heron: Virtual Ability, Inc.

[08:36] Orange Planer: Orange Planer, network administrator for Homeowner Options for Massachusetts Elders, at a website I’m embarrassed to post because it’s so out of date:

[08:37] Sarvana Jonstone: sorry for being a bit forward… Sally S. Cherry aka SarVana Haalan, Baltimore, MD, (SarVana Haalan’s backup :-))

[08:37] bulaklak: Michael DeLong, TechSoup Global,, @mmdelong @TechSoup, San Francisco, CA, USA

[08:37] Orange Planer: And I’m sorta becoming it’s CIO as well. :-O

[08:37] Ronnie Rhode: Denise Harrison, The Garden for the Missing, and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing,

[08:37] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, MO, @brenabenoir

[08:37] Rhiannon Chatnoir: if you just joined us – please introduce yourself 🙂

[08:37] alebez: Ale Bezdikian, Online Community Coordinator, TechSoup Global, SF, CA, @TechSoup. @alebez

[08:38] Ozma Malibu: Sandra Sutton Andrews, Floaters Org (tech outreach to have-nots), locations in Arizona, Mexico & On the Road, @ozma

[08:38] Penelope Lowtide (ginny.lowtide): Ginny Mies, Content Curator at TechSoup 🙂




[08:39] Rhiannon Chatnoir: Let’s move on to TechSoup Announcements!

[08:39] bulaklak: Hi, all! Happy Friday.

[08:39] Zinnia Zauber: Welcome Penelope!

[08:39] Rhiannon Chatnoir: we won’t be having a Mentor’s Central today – so you have a bit of extra time 🙂

[08:39] Buffy Beale: yay for Friday and welcome Penelope too 🙂

[08:40] Orange Planer: Oooh, more food shows up!

[08:40] bulaklak: Thanks, Rihannon!

[08:40] bulaklak: So first we have a webinar coming up on Tuesday 12/11 where tech trainers will share their experiences.

[08:40] bulaklak: Here’s the copy:

[08:40] bulaklak: Our tech-training pros will highlight resources that allow libraries and nonprofits to share expertise with one another on how to train patrons on technology. From ABLE to WebJunction, hosts Brenda Hough and Stephanie Gerding will take you on a tour of a web places and virtual spaces that exist to make training better. Guests will be invited to share their favorite resources, too.

[08:40] Tori Landau: Hurriedly flaps up out of Orange’s way

[08:40] Rhiannon Chatnoir: and.. a few more are coming in – so feel free to slip your introductions in during 🙂

[08:41] bulaklak: Aaand, here is the link where you can register:

[08:41] Orange Planer: What if your CEO is a luddite who considers email to be an interruption and would rather stand in front of a fax machine for 2 hours?

[08:41] bulaklak: As always, this webinar is free. It will be recorded and available as an archive. AND if you would like it to be live captioned, just let us know 72 hours in advance and we are more than happy to do that for you.

[08:41] bulaklak: I think that is a whole other webinar, Orange

[08:41] bulaklak: But a good one!

[08:42] Orange Planer: I’m looking forward to that announcement.

[08:42] bulaklak: I also want to share the results of the latest ReStart Romania challenge. There are some really terrific projects coming out of the challenge to use tech to make Romanian government more transparent and accountable.

[08:44] bulaklak: For example, in Romania, the fact that half of Romanian buildings are not accessible has contributed to a 97% unemployment rate for the disabled

[08:44] bulaklak: One of the winning projects is an interactive map to highlight all the accessible buildings and push for more

[08:44] Orange Planer: Who is running that initiative?

[08:44] bulaklak: Here is the link with all the winners and a cool inititiative where Romanian activists share the things that piss them off

[08:44] bulaklak:

[08:45] bulaklak: This was a joint effort of TechSoup Romania and a number of partners including Microsoft and the US ambassador to Romania

[08:45] bulaklak: Lots more at the link!

[08:45] bulaklak:

[08:45] Rhiannon Chatnoir: great

[08:45] Orange Planer: OK, but not the Romanian government itself.

[08:45] Orange Planer: :-/

[08:46] Orange Planer: Gotta start somewhere.

[08:46] bulaklak: We’re excited to have Ginny Mies with us today. So in light of that — one of the awesome things she does as a content curator at TechSoup is help put together our weekly newsletter By the Cup

[08:47] bulaklak: It’s a great way to keep up with everything we are doing, which is always a lot!

[08:47] bulaklak: You can sign up for that newsletter if you already haven’t here:

[08:47] bulaklak: And while you are at it, sign up for our New Product Alert, too!

[08:47] bulaklak: Since I have a few extra minutes (thanks, Rhiannion) I will just mention a few last things!

[08:48] Rhiannon Chatnoir: 🙂

[08:48] bulaklak: As you are all super smart and helpful people, I want to remind you that you can help our community out any time by sharing your smarts in our TEchSoup discussion forums

[08:48] bulaklak: And one of the ways we make that easy is by posting open questions on Twitter with the hashtag #TechSoupDYB

[08:49] Orange Planer: Ooh, more phishing vic… I mean people to help!

[08:49] bulaklak: Or, if you go to our forums, you can search by that tag and find open questions

[08:49] bulaklak: Lol Orange.

[08:49] Zazoom Zimminy whispers Kyle Reis, Grants Managers Network, NYC

[08:49] Orange Planer: Never whisper, people might not hear you.

[08:49] bulaklak: Answering questions on our forums *is* actually a great way for consultants to establish visibility and credibility

[08:49] bulaklak: (As long as you don’t self-promote too much!)

[08:50] bulaklak: And lastly!

[08:50] bulaklak: Just another quick reminder about the ongoing Microsoft Windows 8 Apps for Social Good contest

[08:50] Rhiannon Chatnoir: nod – would love to see some synergy between the forums and here at NPC

[08:50] bulaklak: Remember there are two $15k cash prizes at stake, and one $10k prize, as well!

[08:51] Orange Planer: That’s USD, not lindens.

[08:51] bulaklak: Yes, thanks, Orange.

[08:51] bulaklak: Here is the link again with all the juicy details

[08:51] bulaklak:

[08:51] bulaklak: Thanks, all!

[08:51] bulaklak: Have a great meeting and a great weekend!

[08:51] Sarvana Jonstone: Do consultants have to be members of TechSoup to answer questions?

[08:51] Glitteractica Cookie: Great update, Bulaklak!

[08:52] Zinnia Zauber: Thank you bulaklak!

[08:52] Rhiannon Chatnoir: on the forums Sarvana? no

[08:52] Rhiannon Chatnoir: or comments via the twitter channel.. no.. so feel free to jump in

[08:52] Sarvana Jonstone: Great info… Bulaklak, thanks

[08:52] bulaklak: Oh, sorry Sarvana

[08:53] Rhiannon Chatnoir: though you need a forum account.. so sign up then contribute!

[08:53] bulaklak: Yes, to post in the forums you do have to register to be a forum member . . . but you don’t need to register your org

[08:53] bulaklak: You don’t need to be a 501c3

[08:53] bulaklak: It only takes a few minutes to fill out a profile

[08:53] bulaklak: and get started!

[08:53] bulaklak: 🙂

[08:53] Rhiannon Chatnoir: and a cross conversation would be wonderful – to see the expertise here help out there

[08:54] Sarvana Jonstone: excellent

[08:54] bulaklak: In fact, here is a handy link with more info on how to register and get started:

[08:54] Rhiannon Chatnoir: thanks bulaklak!

[08:54] Orange Planer: I have only one question.

[08:54] Rhiannon Chatnoir: on the forums?

[08:55] Orange Planer: Nah, never mind, I’ll just cause trouble asking it.

[08:55] Rhiannon Chatnoir: ok




[08:55] Rhiannon Chatnoir: Time for today’s main speaker!

[08:55] bulaklak: Yay, Ginny!

[08:55] Rhiannon Chatnoir: Let’s welcome Ginny Mies, who will speaking to us about how mobile technology, web apps, and mapping software have become enormously helpful in sharing news and spreading information about disaster relief efforts such as after Hurricane Sandy.

[08:55] alebez: woooooot, ginny!

[08:55] Rhiannon Chatnoir: if you want to come up here Ginny and grab a seat

[08:56] Rhiannon Chatnoir: thanks!

[08:56] Rhiannon Chatnoir: a bit about Ginny:

[08:56] Gentle Heron: Welcome Ginny.

[08:56] Rhiannon Chatnoir: Bio: Ginny Mies is a content curator at TechSoup. Before coming to TechSoup, Ginny was a Senior Editor for PCWorld. She covered mobile phones as well as consumer advocacy issues for both the website and print magazine. She’s currently in home stretch of the Master of Library and Information Science program at San Jose State University.

[08:56] Rhiannon Chatnoir: ready whenever you are to start, your slides are behind you and let me know if you need them advanced

[08:56] Penelope Lowtide (ginny.lowtide): Thanks Rhiannon!

[08:56] Penelope Lowtide (ginny.lowtide): Hi everyone, I’m Ginny and I want to thank you all for having me here. I’m new to Second Life so bear with me 🙂

[08:56] Orange Planer: Congrats, Ginny. Here’s hoping you pass the orals for your masters.

[08:56] Buffy Beale: Yay Ginny!

[08:57] Penelope Lowtide (ginny.lowtide): Mobile technology, web apps, and mapping software have become enormously helpful in the sharing news and spreading information about relief efforts after Hurricane Sandy and other disasters or emergency situations.

[08:57] Penelope Lowtide (ginny.lowtide): For a article (, I researched the ways in which people used technology and social media to share important information and later connect with their community to help with rescue and clean-up after the hurricane.

[08:57] Penelope Lowtide (ginny.lowtide): I wanted to share some of the interesting info I found with you all.

[08:58] Penelope Lowtide (ginny.lowtide): Thanks 🙂

[08:58] Penelope Lowtide (ginny.lowtide): Texting campaigns have played a huge part in disaster relief for a few years now.

[08:59] Penelope Lowtide (ginny.lowtide): Residents affected by Sandy looking for shelters could text SHELTER and their zip code to 43352 (4FEMA).

[08:59] Penelope Lowtide (ginny.lowtide): A few disaster relief agencies and organizations also have apps for the iPhone, Android phones, Windows phones, etc.

[08:59] Penelope Lowtide (ginny.lowtide): The Red Cross hurricane app uses GPS to find the nearest shelters.

[09:00] Penelope Lowtide (ginny.lowtide): FEMA’s apps for Apple, Android, and Blackberry provided weather information as well as tips for what to do during and after a hurricane.

[09:00] Penelope Lowtide (ginny.lowtide): TechSoup partner Esri had an interactive map (which is no longer up) that showed the flooding and weather information post-Sandy.

[09:01] Penelope Lowtide (ginny.lowtide): You could access up-to-date information on flood warnings, storm surge, shelters, and more.

[09:01] Penelope Lowtide (ginny.lowtide): The Google Crisis Response project ( has a slew of resources for both responders and those affected by disasters.

[09:02] Penelope Lowtide (ginny.lowtide): Google’s Hurricane Sandy map showed areas with power outages.

[09:02] Penelope Lowtide (ginny.lowtide): Communities could also create their own custom Google Maps for identifying where help is needed.

[09:03] Penelope Lowtide (ginny.lowtide): Tweak the Tweet ( is a layered map that shows the locations of disaster-related Twitter hashtags.

[09:03] Penelope Lowtide (ginny.lowtide): This is one of the most interesting uses of mapping technology I found.

[09:03] Penelope Lowtide (ginny.lowtide): For example, you can see where people have tweeted about flooding by clicking blue dots, which correspond to #flood, #water, and #surge hashtags.

[09:04] Penelope Lowtide (ginny.lowtide): You can also find out where volunteers are needed via the #need hashtag layer.

[09:05] Penelope Lowtide (ginny.lowtide): I think I accidentally skipped my second slide so I’m going to go back 🙂

[09:05] Penelope Lowtide (ginny.lowtide): Here we go

[09:05] Penelope Lowtide (ginny.lowtide): Twitter has proven itself time and again as an excellent method of communication in times of crisis.

[09:06] Penelope Lowtide (ginny.lowtide): During the hurricane, communities kept each other updated by using hashtags like #Sandy on what was happening in their neighborhood.

[09:06] Rhiannon Chatnoir: nod

[09:06] Penelope Lowtide (ginny.lowtide): Community members are now using hashtags like #SandyVolunteer to find out where they can help out.

[09:06] Penelope Lowtide (ginny.lowtide): Government agencies, such as FEMA, also used Twitter to get the word out about the storm starting a week before it hit.

[09:06] Sarvana Jonstone: aewsome

[09:07] Sarvana Jonstone: *awesome!

[09:07] Penelope Lowtide (ginny.lowtide): But I think the rest of the world really saw Sandy’s impact through Instagram.

[09:07] Penelope Lowtide (ginny.lowtide): According to mobile app’s founder Kevin Systrom, more than 344,000 images have been posted with the hashtag #sandy.

[09:08] Penelope Lowtide (ginny.lowtide): Instacane ( is an independent site that is tracking all photos with Sandy-related hashtags.

[09:08] Penelope Lowtide (ginny.lowtide): I’m going to now skip over to my last slide

[09:09] Penelope Lowtide (ginny.lowtide): is a simple tool that helps affected communities create websites to organize disaster recovery efforts.

[09:09] Penelope Lowtide (ginny.lowtide): The Lower East Side Recovers ( is an example of this tool in action.

[09:10] Penelope Lowtide (ginny.lowtide): The site is a resource for both those affected as well as volunteers who want to find ways to help out.

[09:10] Glitteractica Cookie: does this presentation live ont he techsoup slideshare page

[09:10] Rhiannon Chatnoir: not sure – but can be put up there if not

[09:10] Penelope Lowtide (ginny.lowtide): Not yet 🙂

[09:11] Penelope Lowtide (ginny.lowtide): The nice thing about Recovers is that you can build web pages fairly quickly–which is essential during a time of emergency.

[09:11] Penelope Lowtide (ginny.lowtide): Occupy Sandy ( is an offshoot of Occupy New York.

[09:11] Orange Planer: What?

[09:11] Penelope Lowtide (ginny.lowtide): err Occupy Wall Street

[09:12] Orange Planer: Again

[09:12] Orange Planer: Wait?

[09:12] Orange Planer: “Occupy” a hurricane?

[09:12] Orange Planer: What does THAT mean?

[09:12] Penelope Lowtide (ginny.lowtide): The group coordinates recovery to neighborhoods affected by Hurricane Sandy via special neighborhood hubs where community members can exchange information and volunteer goods or services.

[09:13] Rhiannon Chatnoir: the social movement started at Occupy has been often directing itself at relevant community inatiatives.. in NY they have been helping with post hurricane Sandy

[09:13] Orange Planer: Relevant to finance?

[09:13] Penelope Lowtide (ginny.lowtide): One of my friends, who has been very active with recovery relief in the Rockaways, has been making soup and sandwiches in her kitchen in Brooklyn and then driving to the Rockaways and delivering the food door-to-door to those in need.

[09:13] Andy Evans: I read a lot of the Occupy Wall Street people were helping out in Staten Island

[09:14] Orange Planer: That sounds to me more like an organization that doesn’t have a focus.

[09:14] CarynTopia Silvercloud: The occupy sandy site was the one I found to be most relevant to informing me about relief efforts immediately after the hurricane

[09:14] Rhiannon Chatnoir: no they just happen to have started in the Wall St area, but the social/activism structure has proven useful for organizing other efforts too

[09:14] Penelope Lowtide (ginny.lowtide): The idea is that the government agencies aren’t doing enough for relief efforts so Occupy Sandy/Wall Street are stepping in to take action

[09:14] Ozma Malibu: I liked how easy it was to donate funds to grassroots efforts. Also loved the “wedding registries” (Sandy and Sandy) with lists of needed items you could buy.

[09:14] Orange Planer: How transparent are the grassroots organizations?

[09:15] Zazoom Zimminy raises hand

[09:15] Penelope Lowtide (ginny.lowtide): TechSoup has a variety of technology-related disaster planning and recovery resources for nonprofits and libraries.

[09:16] Penelope Lowtide (ginny.lowtide): Check out our Disaster Planning Resources Page (, which includes a link to our Disaster Planning Guide

[09:16] Rhiannon Chatnoir: did you have a question for Ginny.. Zazoom?

[09:16] Penelope Lowtide (ginny.lowtide): I’m currently working on an updates to it that include information on creating a backup strategy for your mobile devices.

[09:16] Penelope Lowtide (ginny.lowtide): Sure, does anybody have any questions or comments?

[09:17] Buffy Beale: fantasic information thanks!

[09:17] Zazoom Zimminy: yes, thanks. I was wondering how you go about curating the information available as the problem with disasters seems to be too much noise and not enough signal

[09:17] Zazoom Zimminy: Did you have a process for verifying the quality of resources around things like volunteering, the veracity of information coming in, etc.

[09:17] Gentle Heron agrees with Zazoom. The thing I think about social media is, it divides the information by multiplying the information providers. There’s too much out there with too little specifics, and nothing coordinated

[09:17] Penelope Lowtide (ginny.lowtide): Great question!

[09:18] Zazoom Zimminy: if anything, this is where curation is so critical

[09:18] Penelope Lowtide (ginny.lowtide): I have a few friends who are active in disaster relief/recovery efforts in the Jersey Shore and Rockaways

[09:18] Zazoom Zimminy: and it needs to be timely

[09:18] Ozma Malibu: Grassroots groups & transparency: lots of images posted of the work they were doing and we could follow on FB etc.Also, donate where you trust. I donated to the U-Hungry Cafe people cos they had a good track record e.g. with Katrina.

[09:18] Penelope Lowtide (ginny.lowtide): So I asked them what resources they found useful, timely, etc.

[09:18] Orange Planer: Are these people audited?

[09:18] Rhiannon Chatnoir: what was their response back

[09:19] Zazoom Zimminy: so really the best way, finding local people you trust, trying to have your ear as close to the ground as possible

[09:19] Zazoom Zimminy: tapping networks

[09:19] Orange Planer: I’d rather buy the goods myself and drive them over.

[09:19] Penelope Lowtide (ginny.lowtide): They said that following Twitter hashtags and other location-based sources were the best way to find out where help was needed

[09:19] Rhiannon Chatnoir: there is something to be said of trust networks…via either the info coming from an org or a person you know / trust

[09:19] Penelope Lowtide (ginny.lowtide): InterOccupy and the sites were also fast and easy way to obtain information

[09:19] Ozma Malibu: yes, Zazoon, find locals you trust, tap networks. Or yes, Orange, drive out yourself.

[09:20] Orange Planer: Until you’ve got one person who runs a group by the power of personality.

[09:20] Penelope Lowtide (ginny.lowtide): BUT, I’m not sure if you guys read about this, there was a guy on Twitter spreading false information. Saying that hospitals were on fire and certain streets were flooded

[09:20] Penelope Lowtide (ginny.lowtide): So you can’t always trust what you read

[09:20] Penelope Lowtide (ginny.lowtide): on social media

[09:20] Gentle Heron: I think that was Zazoom’s point.

[09:20] Ethelred Weatherwax: David Dexter, Manchester UK, arriving late and leacing early

[09:21] Rhiannon Chatnoir: One of the most interesting/amazing relief efforts was one that began as initially some SMS phone postings on Facebook, that bled to related interest/disability groups of a couple that due to the ‘no power’ were in essence stranded without resources and in need of supplies, aid and a way to use a ventilator

[09:21] Penelope Lowtide (ginny.lowtide): Right, so I think and sites stepping in to organize and verify some of this information was important

[09:21] Rhiannon Chatnoir: that evolved quickly in to someone creating a google doc that was collaborated on and shared

[09:21] Rhiannon Chatnoir:…

[09:21] Penelope Lowtide (ginny.lowtide): That’s really interesting, Rhiannon

[09:21] Rhiannon Chatnoir: that is the doc if you want to see how that worked

[09:22] Ozma Malibu: wow

[09:22] Orange Planer: Yes, I saw that site.

[09:22] Rhiannon Chatnoir: a great example of your network rising up to aid you.. or friends of friends of friends… etc

[09:22] Gentle Heron: That person in the news was a member of Virtual Ability. We’ve used Google docs before to help them out. In fact, that’s how Nick got to New York City.

[09:22] Rhiannon Chatnoir: yes and one of the co-organizers of the disability group GimpGirls

[09:22] Ozma Malibu: wow, again

[09:23] Rhiannon Chatnoir: all started from an SMS post to facebook to friends

[09:23] Gentle Heron: Yes Aleja is the head of GimpGirls in SL.

[09:23] Penelope Lowtide (ginny.lowtide): A few of you messaged me to let me know that my link to TechSoup’s Disaster Planning site wasn’t working. Here’s the fixed link

[09:23] Zazoom Zimminy: awesome, thanks

[09:23] Gentle Heron: But this is an example of where even the government info sites were not helpful. They gave out information that was inaccurate as far as help for people with disabilities was concerned.

[09:24] Penelope Lowtide (ginny.lowtide): I’m curious — do you organizations have disaster plans in place?

[09:24] Penelope Lowtide (ginny.lowtide): *your

[09:24] Orange Planer: Or just use this:

[09:24] Rhiannon Chatnoir: good question

[09:25] Gentle Heron: The public shelters in Philadelphia were supposed to “take anyone” but they were not capable of taking in people with severe disabilities (one was told “We’ll take your parrot, but not you. You use a ventilator.”) and there was NO source of information for these people who needed more help than most of us.

[09:26] Rhiannon Chatnoir: yes – the elderly were also severely impacted.. once power went out and they were essence trapped in high rises unable to walk down stairs

[09:26] Gentle Heron: I think that’s a good question Ginny. Since my organization is mainly SL based, with no RL activities, our disaster planning may be a bit different than those orgs who are location based. But yes, we have some planning in place.

[09:26] Penelope Lowtide (ginny.lowtide): Yes, a few of my friends’ grandparents live in the Rockaways and had trouble evacuating and finding shelter.

[09:26] Rhiannon Chatnoir: this can fuel a lot of discussion on how to make cities smarter and better prepared to handle disasters…hopefully

[09:27] Rhiannon Chatnoir: on that note Gentle, just loss of power is huge for any org that relies heavily on online technology

[09:27] Gentle Heron: Indeed it is, Rhiannon.

[09:27] Gentle Heron: as is back up for record keeping

[09:28] Penelope Lowtide (ginny.lowtide): DeYes, backing up is crucial — a disaster can be spilling water all over your laptop 🙂

[09:28] CarynTopia Silvercloud: In my neighborhood in the West Village there was already an org that had been organizing around getting a hospitIn my neighborhood in the West Village, NY I was already in contact with an org that had been organizing around getting a closed hospital opened and that org was able to send out email to its members to organize help for seniors trapped in high rises

[09:29] Zazoom Zimminy: And don’t park your trains in Hoboken next time, NJ Transit

[09:29] CarynTopia Silvercloud: I could trust the info becuase I knew the people and the org

[09:29] Gentle Heron: HAHAHA

[09:29] CarynTopia Silvercloud: then I was able to send that info to my community in the Berkshires so they had a trusted source

[09:29] Penelope Lowtide (ginny.lowtide): Wow, that’s really interesting, Caryn.

[09:29] Rhiannon Chatnoir: at least not all of them Zazoom 😉

[09:30] Rhiannon Chatnoir: How many of you here were either effected directly or indirectly from Sandy?

[09:31] Gentle Heron: Some of our community members were, but not the organization’s offices.

[09:31] Zazoom Zimminy: me raises hand

[09:31] Andy Evans: Indirectly – I live in NYC…. wife had to get a rise to her job at the NYC DEPT OF Environmental Protection

[09:31] Rhiannon Chatnoir: I know Caryn, Zazoom.. some of us were more on one end of the storm or another or effected by colleagues we work/interact

[09:32] Zazoom Zimminy: more than half of our town was without power more than a week after the storm, though we only lost for two days

[09:32] Dancers Yao: collleagues affected

[09:32] Zazoom Zimminy: Had lots of neighbors over warming up and watching X Factor

[09:32] Zazoom Zimminy smiles

[09:32] Zazoom Zimminy: go Carly!

[09:33] Rhiannon Chatnoir: I had a good friend in Hoboken who they shared power charging in their hallways while they had it and shared info via cell on where to find resources/food

[09:34] Rhiannon Chatnoir: SMS usage becomes huge in an effected area would think

[09:36] Penelope Lowtide (ginny.lowtide): SMS is a great way to stay in touch, but you have to watch the battery life on your phone 🙂

[09:36] Penelope Lowtide (ginny.lowtide): in case there’s no power

[09:36] Andy Evans: Is it true SMS may work when the phone lines are clogged?

[09:36] Orange Planer: Yes, Andy.

[09:36] Buffy Beale: Sorry everyone have to leave early, great presentation thanks Ginny!

[09:36] Orange Planer: SMS depends more on IP through the phone network than on internet-IP.

[09:37] Zinnia Zauber: Take care, Buffy!

[09:37] Sarvana Jonstone: Local teams from “Somebody Cares Baltimore” and my church, Mountain Christian Church are going back and forth helping in the recovery. Twitter and text messages have been our communication for updates

[09:37] Buffy Beale: waves byee

[09:37] Sarvana Jonstone: Take care Buffy

[09:37] Orange Planer: Multiplexing that way is more robust.

[09:37] Penelope Lowtide (ginny.lowtide): Sarvana, do you use Twitter lists/groups to share info with one another?

[09:38] Rhiannon Chatnoir: you can use tools that help message many at once, like in those efforts Sarvana

[09:38] Rhiannon Chatnoir: and thanks Buffy for coming

[09:38] Rhiannon Chatnoir: and yes, twitter lists!

[09:38] Penelope Lowtide (ginny.lowtide): is awesome

[09:38] Sarvana Jonstone: we are using Twitter which bounces to Facebook… especially if request for expertise or items are submitted

[09:38] Andy Evans: What is GroupMe?

[09:38] Glitteractica Cookie: what is (jinx)

[09:38] Rhiannon Chatnoir: it is a way to set up SMS groups Andy

[09:39] Andy Evans: Wow

[09:39] Penelope Lowtide (ginny.lowtide): It is an app that lets you text a designated group of people

[09:39] Rhiannon Chatnoir: so you could add people’s cell numbers and then have your own SMS chat between all members of that group

[09:39] Sarvana Jonstone: will check it out… the teams are scattered between NYC and NJ…

[09:39] Rhiannon Chatnoir: there is an app you can use. but you can also use the SMS number for your group and just send a text message to that as well

[09:40] Penelope Lowtide (ginny.lowtide): I relied on it when I was a journalist to coordinate coverage of an event. I’d imagine it would be really helpful for coordinating volunteer efforts

[09:40] Rhiannon Chatnoir: if you werent able or didnt have a smart phone

[09:40] Sarvana Jonstone: sounds like a much needed tool… Thank you… will share with the team leaders

[09:40] Rhiannon Chatnoir: great for use during events/conventions as well.. to plan things collectively and share info quickly to all

[09:41] Rhiannon Chatnoir:

[09:41] Rhiannon Chatnoir: any other questions for Ginny

[09:41] Sarvana Jonstone: so much work to be done… TV does not tell the story

[09:42] Penelope Lowtide (ginny.lowtide): Agreed!

[09:42] Sarvana Jonstone: Thank you Ginny… Awesome presentation!!!

[09:42] Andy Evans: Fantastic presentation

[09:42] Gentle Heron: Thanks Ginny. Very interesting presentation.

[09:42] Zinnia Zauber: thank you Ginny!

[09:42] Penelope Lowtide (ginny.lowtide): Thank you all for having me!

[09:42] Rhiannon Chatnoir: yes, mainstream media is often hardpressed to keep up with the speed of infosharing online

[09:42] Zazoom Zimminy: thanks!

[09:42] Tori Landau: Many thanks Ginny!

[09:42] Dancers Yao: thanks great info

[09:42] Rhiannon Chatnoir: yes great to have you here – thanks Ginny!

[09:43] Rhiannon Chatnoir: Ginny also writes a lot of posts to the forum.. so another good reason to visit there

[09:43] Rhiannon Chatnoir: I have a link to her forum profile on the NPC blog entry about today’s presentation

[09:43] Rhiannon Chatnoir: and you can find her other content there

[09:44] bulaklak: Thanks, Ginny!

[09:44] bulaklak: Great presentation.




[09:44] Rhiannon Chatnoir: Let’s move on to Open Mic!

[09:44] Rhiannon Chatnoir: Does anyone have any announcements today?

[09:45] Rhiannon Chatnoir: if not we can end earlier… but if you have any events/info to share

[09:45] Orange Planer: Nothing here.

[09:46] Toxic Templates New Releases: MESH VIOLETTA BOOTS-SEMI EXCLUSIVE-10 SETS AVAILABLE ONLY-Realistically Textured,Mesh Over Ankle Boots, Laced Front, Strapped Sides, Metal Accents  /pngs/psds/mesh-Want removed?IM Alexxis Decuir-MP: or Direct Trans Only

[09:46] Zinnia Zauber: CommonGround is next Thursday

[09:46] Zinnia Zauber: Our color theme is GOLD!

[09:46] Rhiannon Chatnoir: yes!

[09:46] Glitteractica Cookie: excellent presentation

[09:46] Glitteractica Cookie: i hope we recap it and point to it on the site

[09:46] Tori Landau: What is commonground please Zinnia?

[09:46] Rhiannon Chatnoir: and will add her slides

[09:47] Zinnia Zauber: CommonGround is a fun and informative networking party here at the Nonprofit Commons to promote about what nonprofits, educators, humanitarians, scientists, and artists accomplish in Second Life.

[09:47] Zinnia Zauber: It is from 5 to 7 PM SLT on Aloft.

[09:47] Rhiannon Chatnoir: usually there is a theme.. this time being Gold

[09:47] Zinnia Zauber: We aim for the Third Thursday of each month.

[09:47] Tori Landau: oh shame, sounds great, u fortunately I’ll be in bed, have a great time everyone °͜°

[09:47] Zinnia Zauber: New color themes each month, this time GOLD.

[09:48] Rhiannon Chatnoir: great if you want to informally meet up with other NPC community members, network and chat

[09:48] Zinnia Zauber: An effective way to connect with a new audience and promote your organization’s mission is to attend our two networking parties at the Nonprofit Commons – Wharf Ratz Tuesday Night Extraordinary Dance Extravaganza and CommonGround.

[09:48] Rhiannon Chatnoir: will there be a Mentor’s meeting after this Zinnia?

[09:48] Sarvana Jonstone: According to my twin, SarVana Haalan… “CommonGround rocks!!” LOL, LOL

[09:49] Zinnia Zauber: A very brief Mentor Meeting.

[09:49] Rhiannon Chatnoir: ha

[09:49] Rhiannon Chatnoir: anyone else with announcements?

[09:49] Tori Landau: is wharf ratz also 5 to 7pm slt?

[09:49] Zinnia Zauber: So, let’s start that in 5 minutes.

[09:49] Zinnia Zauber: Wharf Ratz Tuesday Night Extraordinary Dance Extravaganza is 7 to 9 PM SLT.

[09:49] Zinnia Zauber: Every Tuesday!

[09:50] Rhiannon Chatnoir: Lets close this week’s meeting – please feel free to stick around for the Mentor’s meeting afterwards

[09:50] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:

[09:50] Orange Planer: So, some weeks there’s wharf ratz (2 hours), CommonGround (2 hours), and the NPC meeting (2 hours).

[09:50] Rhiannon Chatnoir: Nonprofit Commons Blog:


 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:





Thanks everyone and see you next week!


[09:50] Sarvana Jonstone: Excellent meeting!!!

[09:51] Rhiannon Chatnoir: yes – and again much thanks to Ginny and a great discussion too 🙂

[09:51] Penelope Lowtide (ginny.lowtide): Thanks everyone! I must go now and put together next week’s By The Cup newsletter. Take care all!

[09:52] Rhiannon Chatnoir: take care and bye Ginny

Written by: Rhiannon Chatnoir

Transcript of Novemeber 2nd Meeting Featuring: Anna Jaeger

[08:32] Rhiannon Chatnoir: Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!

[08:32] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team.


[08:32] Rhiannon Chatnoir: Today’s Agenda:

 – 8:30 am Introductions

 – 8:40 am TechSoup Announcements

 – 8:45 am Mentor’s Central – featuring Ozma Malibu on the NPC wiki

 – 8:55 am Featured Presenter: Anna Jaeger, “Cloud Technology and the NGO Community” 

 – 9:30 am Open Mic / Announcements


[08:33] Rhiannon Chatnoir: First a few links to start off the meeting. 


Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


 – Nonprofit Commons Blog:

 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:







[08:33] Rhiannon Chatnoir: Morning everyone, let’s start off with Introductions!


Please state your real name, location, org, and the ways we can find you online.


[08:33] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, @bridges4women

[08:33] HB Eternal: Harold W Becker, The Love Foundation, Florida, @lovefoundation

[08:33] CarynTopia Silvercloud: Caryn Heilman, Topia Arts Center in the Berkshires of NW, MA,, @TopiaArtsCenter

[08:33] Buffy Beale: heh heh HB 🙂

[08:33] HB Eternal: Go Buffy!

[08:33] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:33] Ronnie Rhode: Denise Harrison, The Garden for the Missing, and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing,

[08:33] Jen (jenelle.levenque): Bruce Hestley, Transgender American Veterans Association, Akron, OH,,!/TAVAUS

[08:33] alebez: ale bezdikian, Online Community Coordinator, TechSoup, SF, Ca. @TechSoup, @alebez

[08:34] Diantha Petrov: Lori Wahl

[08:34] Dancers Yao: Kara Bennett , ElderVoices, Los Angeles, CA, Health Care and Human Rights

[08:34] Chayenn: Monique Richert, Protect Yourself 1, Inc., Baltimore, MD ,, , @PY1US

[08:34] Gentle Heron: Virtual Ability, Inc.

[08:34] Par (parhelion.palou): Phred Phlintstone, generic volunteer (no org), north of Baltimore, MD, no twitter or website

[08:34] Hour Destiny: Morris Cox, Nevada, @morriscox

[08:34] Atalanta Visage: Jennifer Siegel, National Service Inclusion Project, Boston, MA

[08:34] Ozma Malibu: Sandy Andrews, Floaters Org tech outreach, active in Arizona, Mexico and On the Road, @ozma

[08:35] Rhiannon Chatnoir is Joyce Bettencourt, Community Manager of the NonProfit Commons in Second Life,, @RhiannonSL …located in the Boston, MA area….which is a bit squishier post Sandy

[08:35] Rhiannon Chatnoir: If you joined us late, feel free to introduce yourself

[08:36] Carl Solutionary (carlicann): Professor Carl Icann, Rockcliffe University, — I am hosting another Poetic Drum Circle at Burning Life on Sunday 9am SLT. This week’s theme is Election & Democracy Poetry. Location: Teleport to Burning Man- Black Rock (55,199,25) (DO NOT CLICK THIS!!!)

[08:36] Andy Evans: Andy Mallon, First Opinions Panel in SL

Social Research Foundation, NYC in RL

[08:36] Rhiannon Chatnoir: 🙂

[08:37] Sister (sister.abeyante): Sister Patrice Colletti, SDS Milwaukee, WI *** @SisterAbeyante *** @TechTips4Usds *** as well as a volunteer with Virtual Ability, Inc.




[08:37] Rhiannon Chatnoir: Let’s move on to TechSoup Announcements – today Alebez will be speaking

[08:38] alebez: Hello everyone, alebez here to give you the TechSoup updates for the week! Bulaklak sends his love, and also me. 🙂

[08:38] alebez: It was an exciting week at TechSoup and in the community!

[08:38] alebez: Windows 8 launched, we have announced a winner to our Technology in Action social media campaign, our goal was to generate stories to include on the local impact map – we got 28 entries!

[08:39] alebez: And if you’ve watched the news recently, hurricane Sandy is making headlines left and right. Not in a good way.

[08:39] alebez: Our content team thought it was important to address our community affected by hurricane Sandy, so our team came together worked hard to create hurricane Sandy disaster relief resources.

[08:39] alebez: But disaster preparedness doesn’t start or stop with just natural disasters. We also included a whole lot of content on technology’s impact on disaster relief.

[08:40] alebez: You can check out the roundup of those resources here in this bundle:

[08:40] alebez: The winner of our Technology in Action campaign was Get set, Go – a non profit based out of Wisconsin, but whose main arm is its Women’s Learning Center in Cambodia.

[08:40] Buffy Beale: that’s so innovative alebez for using the map, well done to TechSoup!

[08:40] alebez: 28 orgs submitted really amazing photographs showing how technology activates their organization and helps fulfill their mission.

[08:41] alebez: You can view some of the great photos, and the winning submission here:

[08:41] CarynTopia Silvercloud: thanks for the disaster relief efforts- much appreciated

[08:41] alebez: And finally, I wanted to announce the coming launch of the Windows 8 Apps for Social Good Contest. The contest goes live on Monday.

[08:41] alebez: Whether you are a hacker at heart, a social do-gooder, a youth activist, or a developer with an innovative mind and skills to implement, this contest seeks to bring together innovation with the means to create. Now’s the time to pow wow with your developer friends to make that great app idea you had one time happen.

[08:42] alebez: The prizes are great.


There are 3 categories of prizes: Best Overall Windows 8 App: $15,000; Best Overall Windows 8 Phone App: $15,000; People’s Choice App: $10,000


[08:42] alebez: Important Dates

  • Project submissions: November 5 – February 28
  • Public voting: March 1 – March 15
  • Winners Announced: March 25


[08:43] alebez: Ready to get started? Here’s how to proceed.

[08:43] alebez: Create a Windows 8 app focused on social good (collaborations encouraged!)

Publish the app in the Windows Store –

Register the application project on the contest website (will be when the contest goes live on Monday)

Check out the other apps, then vote on your favorites in March!

[08:43] Hour Destiny: I’m going to a code camp next Friday. Why doesn’t TechSoup have a Code Camp sometime?

[08:43] alebez: That’s a great idea, hour. and one we are currently exploring 🙂

[08:44] alebez: please let us know about your experience!

[08:44] alebez: that’s all folks!

[08:44] Frans Charming applauds

[08:44] Hour Destiny: It’s my 3rd year and counting.

[08:44] Rhiannon Chatnoir: Thanks Alebez!

[08:44] alebez: thank you all




[08:45] Rhiannon Chatnoir: on to Mentor’s Central!

[08:45] Rhiannon Chatnoir: Today for Mentor Central we have Ozma Malibu speaking to us about the NPC wiki. Let’s welcome her up and please start whenever your ready.

[08:45] Ozma Malibu: OK!

[08:45] Buffy Beale: yay Oz!

[08:45] Gentle Heron: YAY Ozma!

[08:45] Zinnia Zauber: Rah Ozma!

[08:45] Ozma Malibu: haha. thanks.

[08:45] Par (parhelion.palou): Yay, Oz … even if you were responsible for the hurricane

[08:45] Ozma Malibu: Well. The Mentors Corner today will emphasize a useful TechSoup resource that is especially for us in the NPC.

[08:45] Ozma Malibu: I know, alas, the hurricane. (I am a Sandy too.)

[08:46] Ozma Malibu: Anyway.

[08:46] Ozma Malibu: Please don’t click the display btw. It may advance if you do.

[08:46] Ozma Malibu: The resource is the Nonprofits in Second Life Wiki, at

[08:47] Ozma Malibu: Seriously. Don’t click it.

[08:47] Ozma Malibu: …thank you… 🙂

[08:47] Ozma Malibu: Anyone can access the wiki for information

[08:47] Ozma Malibu: (here it is)

[08:48] Ozma Malibu: BUT if you want to be an editor, you must first create an account, and then ask Rhiannon for editing permission.

[08:48] Ozma Malibu: (up there at the top is where you create an account)

[08:49] Ozma Malibu: The NPSL wiki is full of useful information, all in one place. You can send new members here

[08:49] Ozma Malibu: (saves time and is fun for them)

[08:50] Ozma Malibu: But,, you’ll also find much that’s new and interesting no matter how long you’ve been a resident here.

[08:50] Ozma Malibu: (so check it out)

[08:51] Ozma Malibu: Here for instance are the Upcoming Events.

[08:51] Ozma Malibu: Transcripts of meetings. Blog posts.

[08:51] Ozma Malibu: There is an #npsl twitter feed that you may want to contribute to.

[08:51] Glitteractica Cookie: (sorry I’m late… Susan Tenby, Online Community and Social Media Director, TechSoup, SF CA USA logging in from Maui, Hawaii @suzboop @techsoup

[08:52] Ozma Malibu: At the top, you’ll find buttons to the NPSL presence on Twitter, Facebook, LinkedIn, etc.

[08:52] Ozma Malibu: so useful.

[08:52] Ozma Malibu: Over on the left, in the Navigation section, you’ll see the Mentoring link. Click on it!

[08:53] Ozma Malibu: well, wait til you get to the actual wiki please.

[08:53] Rhiannon Chatnoir: 🙂

[08:53] Ozma Malibu: A bit of history: this was originally the Docent section, and that title lives on in the page tA bit of history: this was originally the Docent section, and that title lives on in the page title.

[08:54] Ozma Malibu: ah didn’t think that went through.

[08:54] Ozma Malibu: Now, some parts of the Wiki need to be periodically updated, and so the Mentors are currently updating the list of available Mentors, which is on the siki.

[08:54] Ozma Malibu: We’d like to invite all of you to volunteer. There are three levels of Mentors, so any amount of expertise and any amount of time you can give are just fine.

[08:55] Ozma Malibu: If you think it sounds like fun but have cold feet, you can also just attend Mentor meetings and sign up later.

[08:55] Ozma Malibu: To serve as a welcome wagon mentor, all you have to do is to take new members under your wing and be friendly. If you have building skills, etc., that is wonderful, but it is not necessary.

[08:55] Ozma Malibu: Instructors have skills of one kind and another, and when a newbie is stuck on a Second Life question, an Instructor can help the necessary skills. You don’t need to possess many skills to volunteer for this position – sign up for what you know!

[08:55] Ozma Malibu: Mentors’ Mentors are people with great skills, and little time. When the Mentors are working with someone who needs help, and don’t have sufficient skills yet for a particular problem, they can call on one of the Mentors’ Mentors for advice. Again, you can just sign up for the specific skills that you want to offer.

[08:56] Ozma Malibu: So, Mentoring is a great way to fulfill your volunteer obligation to the NPC, have fun, learn a lot, dream a lot, and it’s a further opportunity for networking. Remember, Mentor meetings happen every Friday. right after this one.

[08:56] Ozma Malibu: And please do check out the the wiki – often!

[08:56] Ozma Malibu: thank you!

[08:56] Frans Charming applauds

[08:56] Ozma Malibu: that’s all!

[08:56] Zinnia Zauber: Thank you very much, Ozma! This was great!

[08:56] Rhiannon Chatnoir: Ozma – Thanks for leading Mentors Central today!

[08:56] Hour Destiny: If only there were an app for that. 🙂

[08:56] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, Missouri,, @brenabenoir

[08:56] Sister (sister.abeyante): Thanks, helkpful info

[08:57] Buffy Beale: yay Oz that was great!




[08:57] Rhiannon Chatnoir: Time for today’s main presenter

[08:57] Rhiannon Chatnoir: Welcome Anna Jaeger of TechSoup (Sage Ovetcher in SL), who will speak to us today on TechSoup’s recent Cloud Technology Survey and the primary advantages, barriers and motivations that nonprofits, libraries, and NGOs from around the world reported for moving their IT to the cloud.

[08:57] Glitteractica Cookie: Le W00t!

[08:57] Glitteractica Cookie: go anna!

[08:57] alebez: anna!

[08:57] Sage Qvetcher: Thanks, Susan

[08:57] Rhiannon Chatnoir: a brief bio:

[08:57] Rhiannon Chatnoir: Anna Jaeger, the Director of Microsoft Program and Special Projects, was also the co-founder of the GreenTech Initiative at TechSoup Global. GreenTech’s mission is to help nonprofits and libraries reduce their environmental impact through the effective use of technology, including cloud technologies. Prior to her work on the Global Cloud Survey, Ms. Jaeger lead TechSoup Global’s IT Engineering Department, which implemented and maintained all enterprise software and websites.

[08:58] Sage Qvetcher: Hello all and thank you for the chance to share the results of our survey with all of you.

[08:58] Glitteractica Cookie: Hey Sage!

[08:58] Glitteractica Cookie: I love yr last name

[08:58] Buffy Beale: cheering!

[08:58] Glitteractica Cookie: Qvetcher… Second Life/Jewish spelling

[08:58] Sage Qvetcher: Thanks! Me too.

[08:58] Glitteractica Cookie: 🙂

[08:58] Sage Qvetcher: It fits me so well.

[08:58] Glitteractica Cookie: ha ha

[08:58] Ozma Malibu: love it

[08:58] Gentle Heron: It’s a great name, however it’s spelled.

[08:59] Sage Qvetcher: My name is Anna Jaeger and I am a director at TechSoup Global in San Francisco.

[08:59] Jen (jenelle.levenque): Love Yiddish

[08:59] Sage Qvetcher: Well, make sure to kibbitz during the presentation then.

[09:00] Sage Qvetcher: This will be a brief presentation of a tiny sliver of our data. 

If you have questions, comments or want to delve deeper, please feel free to reach out to me afterwards at

[09:00] Rhiannon Chatnoir: presentation slides are up behind you – let me know if you need any help advancing

[09:00] Sage Qvetcher: thanks

[09:00] Sage Qvetcher: Trying to pan

[09:00] Sage Qvetcher: but it is slow

[09:00] Sage Qvetcher: Next Slide (2):

My goals for this presentation are:

Understanding what organizations from around the world have said about the advantages to, barriers of and motivators for using cloud computing.

[09:00] Rhiannon Chatnoir: lots of avatars present….makes things slower

[09:01] Sage Qvetcher: Familiarize you with the types of applications and the specific applications nonprofits are already adopting.

[09:01] Sage Qvetcher: Let you know how to find more information.


Given the mountain of data we collected, this final bullet is most critical.

[09:02] Sage Qvetcher: Why did we do a global cloud survey?

[09:02] Sage Qvetcher: We wanted to gauge how NGOs worldwide are currently using cloud products and services

[09:03] Sage Qvetcher: Measure how NGOs perceive barriers to and advantages of cloud computing adoption 


Understand these organizations’ future plans for cloud computing adoption

[09:03] Sage Qvetcher: Help capacity-building organizations, consultants, donors, and foundations better support the social benefit sector in making informed decisions about whether cloud-based solutions are right for them.


I also think the final bullet on this slide is the most important.

[09:03] Sage Qvetcher: I promise the slides will get more visually interesting in a moment. 🙂

[09:04] Sage Qvetcher: but not yet

[09:04] Sage Qvetcher: We needed to pick a definition that was short, easy to understand and easy to translate. We couldn’t be all inclusive without greatly expanding the length of the survey

[09:04] Sage Qvetcher: So, we focused mostly on software as a service (SaaS).

[09:05] Sage Qvetcher: The survey was conducted in the 1st half of 2012

We published the survey in 21 languages and received 10,593 usable responses from respondents in 88 countries.

[09:05] Sage Qvetcher: We released the report in September 2012

The full report is available online, free of charge

Our executive summary is published in 19 languages

And in addition, we have 25 individual country-level reports

[09:06] Glitteractica Cookie: That is so impressive, it bears repeating! nearly 10,600 answered surveys!

[09:06] Sage Qvetcher: Here is the breakout of responses by region:

  • Europe: 37%
  • US/Can: 33%
  • Asia: 13%
  • S. Africa/Egypt: 4%
  • Aus/NZ: 4%
  • Undefined: 6%

[09:06] Sage Qvetcher: 74% from the highest GDP category (>$20K per capita)

[09:07] Sage Qvetcher: How is my speed? Am I going too fast or too slow?

[09:07] Rhiannon Chatnoir: doing fine

[09:07] Sage Qvetcher: Everything I am presenting here today is available in the report

[09:07] Glitteractica Cookie: doing great, Sage!

[09:07] Sage Qvetcher: I will give you the URL to the full reportand the translations at the end of the presentation

[09:07] Sage Qvetcher: Thanks.

[09:08] Sage Qvetcher: As you can see, our data is heavily focused on Western countries and rich countries

[09:09] Sage Qvetcher: However, in the report, we did break out some of the data by country and by region and by country GDP

[09:09] Sage Qvetcher: We did that so that you could see how individual countries differed from the average data set

[09:10] Sage Qvetcher: Given the nature of the outreach, the questions asked, and the fact that the survey was taken online, the survey sample skews toward those working in organizations that have access to the Internet and are engaged with cloud computing.

[09:11] Sage Qvetcher: uh-ohConsequently, cloud usage levels reported here may be higher than actual levels among all NGOs.

[09:11] Sister (sister.abeyante): Sage- I’m wondering- how did NGOs select themselves to participate? How did you connect with them?

[09:11] Sage Qvetcher: Ah! Good question

[09:12] Sage Qvetcher: They did self-select and self-identify

[09:12] Sage Qvetcher: However, we did outreach in our normal means, which means that we were targeting NGOs, libraries and other social benefit orgs. 

  • 90% of respondents worldwide are using cloud computing.
  • 79% say the greatest advantage is easier software/ hardware administration.
  • 60% say lack of knowledge is the greatest barrier.
  • 53% report plans to move a “significant portion” of their IT to the cloud within three years.
  • 47% say cost-related changes and ease of setup would be the greatest motivators for moving their IT to the cloud.

[09:13] Sage Qvetcher: Keep in mind that these numbers represent only the respondents

[09:13] Sage Qvetcher: We are not saying that 90% of all NGOs aworld wide are using the cloud.

[09:13] Sage Qvetcher: Familiarity with many of these applications is not surprising. 

Facebook, Gmail, Skype and Twitter are common words in everyday vernacular.

[09:14] Sage Qvetcher: However, it is interesting to note how different actual usage of these applications is.

[09:14] Glitteractica Cookie: ppl don’t even realize they are using the cloud, often

[09:14] Sage Qvetcher: You can see here that Twitter usage dropped to 38% from a familiarity percentage of 90%. So, most people have heard of twitter, but only 1/3rd use it at their nonprofits.

[09:15] Rhiannon Chatnoir: very true Glitteractica

[09:15] Sage Qvetcher: Yes, our study found that people didn’t know what the cloud was and when they were using it.

[09:16] Sage Qvetcher: People indicated that they didn’t use the cloud for collaboration and then in another question indicated that they use Skype and web conferencing tools like ReadyTalk and WebEx.

[09:16] Sarvana Haalan: Like how fols refer to it… Up there… in the cloud…. of th ecloud

[09:16] Sage Qvetcher: NTEN calls this the “Hidden cloud”

[09:16] Sarvana Haalan: *folks

[09:16] Sage Qvetcher: While it is not surprising that ease of use and access featured highly as advantages (79% reported it as a major advantage). It was interesting that cost also was noted as a major advantage (62%).

[09:17] Sage Qvetcher: Survey respondents identified costs and data security (54%) as both advantages and barriers to cloud computing.

[09:17] Sarvana Haalan: I am consern about content rights in the cloud 🙂

[09:17] Par (parhelion.palou): Data security is NOT an advantage to cloud computing

[09:17] Sage Qvetcher: You should be.

[09:17] Sarvana Haalan: *concern… sorry can’t spell today… smiles

[09:18] Sage Qvetcher: Well, data security may be an advantage for nonprofits who have their data on a server sitting on the floor in their bathroom (true story) or on their back porch

[09:18] Sage Qvetcher: It is really dependent on the situation

[09:18] Orange Planer: Sorry I’m late.

[09:18] Orange Planer: Data security?

[09:18] Hour Destiny: Encrypt before sending to the cloud.

[09:18] Sage Qvetcher: If you are Free Tibet, it may not be an advantage, but a concern.

[09:19] Sage Qvetcher: BTW, please remember

[09:19] Sarvana Haalan: excellent idea Hour… thanks

[09:19] Sage Qvetcher: We are reporting what people cited in the survey. I am not saying that any of these are or are not an advantage or concern for any of you.

[09:20] Sage Qvetcher: Lack of knowledge was the group of barriers that were reported at the highest rates (60%). 

30% of respondents said they didn’t know enough about cloud computing to know what the barriers are.

[09:20] Sage Qvetcher: Lack of knowledge was consistently reported as a barrier across geographies and organization sizes.

[09:20] Hour Destiny: Cloud == hosted services.

[09:20] Sage Qvetcher: The only barrier cited more frequently by smaller organizations was lack of knowledge.

[09:20] Sage Qvetcher: Medium organizations were on average 10% more likely to cite any barriers to cloud computing adoption.

[09:21] Sage Qvetcher: Large organizations were 18% more likely to cite barriers. 

Respondents at large organizations cited all the barriers to cloud computing adoption (except lack of knowledge) at higher levels than other organizations.

[09:21] Sage Qvetcher: Noncontrollable Externalities like “unstable electric grid” and “lack of dependable internet connection” were cited by 34% of respondents. Even in some of the wealthiest nations.

[09:21] Sister (sister.abeyante) nods on that one!

[09:21] Sage Qvetcher: We also did some individual interviews and were able to include those in the report.

[09:21] Sage Qvetcher: NGO voice: “When you’re talking about broadband in South Africa, you’re not talking about broadband in somewhere like San Francisco. You’re talking about something that’s probably about a quarter of the speed.” Technology Development Manager, South African NGO

[09:22] Sage Qvetcher: Cost factors and Ease of Setup factors were reported most frequently (47%) as changes that would most motivate organizations to move more of their IT to the cloud.

[09:22] Sage Qvetcher: Interestingly, even though 60% of respondents indicated that lack of knowledge was their greatest barrier, only 37% cited training as something that would help overcome the barriers.

[09:22] Sage Qvetcher: Large organizations cited more motivators overall for moving to the cloud than smaller organizations. In particular, they reported cost-related changes, making integration easier, the reduction of security risks, and providing remote management at higher-than-average rates.

[09:23] Sage Qvetcher: Medium-sized organizations reported making integration easier, adjusting their budget, and providing remote consulting at higher-than-average rates.

[09:23] Sage Qvetcher: With regards to timeframe…

[09:23] Sage Qvetcher: 53% plan to move a “significant portion” of their IT to the cloud within 3 years

[09:24] Sage Qvetcher: However, 36% have no plans to move to the cloud

[09:24] Sage Qvetcher: India, Africa/Middle East, and Mexico report the most accelerated reported timeframes with 74% of respondents in India reporting that they will move to the cloud within 3 years.

[09:24] Sage Qvetcher: Specifically, our data indicates that the more cloud-based apps respondents say are being used at their organization, the more advantages they report to using cloud computing and the faster their reported timeframe is for adopting cloud-based apps in the future.

[09:25] Sage Qvetcher: Medium-sized organizations reported the most aggressive timeframe for moving IT to the cloud, with 22% reporting they plan to move a significant portion of their IT to the cloud within one year.

Medium-sized organizations were defined as organizations with 10 to 44 full-time staff and volunteers.

[09:25] Orange Planer: I’m sure those virtual people will be of great help.

[09:25] Sage Qvetcher: You can also see in the lower left of the slide, that several of the nations from the lowest GDP tier reported the fastest timeframe for adopting cloud technologies. What does that mean for organizations in those countries? How might we need to tailor educational content differently in those countries?

[09:26] Sage Qvetcher: The top three or four application types on this list are not surprising: File storage/Sharing, email, data backup/recovery and office productivity like Google docs and Office365.

[09:26] Sage Qvetcher: These were closely aligned with the types of applications that were reported to be already in use in the cloud.

[09:27] Sage Qvetcher: What have we learned?

We need to offer more precise solutions. Solutions that work in verticals and minimize configuration.

[09:27] Glitteractica Cookie: i’m surprised online collab and communication is not on that list

[09:27] Orange Planer: Things that save money directly will be first on the list.

[09:27] Orange Planer: That is – those things that eat up the most storage.

[09:27] Sage Qvetcher: I am sure they are there, perhaps just lower down.

[09:27] Sage Qvetcher: But yes, it is surprising that they are not higher up.

[09:28] Sage Qvetcher: I am guessing it is because when thinking of adoption

[09:28] Glitteractica Cookie: yeah, maybe we need to add on our findings that we need to promote those apps better, via techsoup

[09:28] Sage Qvetcher: people first think “how can I make what I already do easier?”

[09:28] Orange Planer: No.

[09:28] Orange Planer: They will think “how can I save money.”

[09:28] Sage Qvetcher: They don’t think of collaboration as something they do on computers.

[09:28] Sage Qvetcher: Collaboration is 5th on the list

[09:29] Sister (sister.abeyante): Collaboration using technology as an interface is strongly influenced by the cultural context, too.

[09:29] Rhiannon Chatnoir: we are ahead of the curve in that regards.. I imagine all of us here think of collaborating online and in the cloud

[09:29] Sage Qvetcher: Very true

[09:29] Sage Qvetcher: We still have significant externalities that impact organizations’ ability to take advantage of technology. Externalitites like no reliable power or no reliable internet. We need to be supporting the good work that organizations like Inveneo are doing to help make those externalities a thing of the past.

[09:29] Sage Qvetcher: We also need to support those organizations that can connect but, for whatever reasons, have not yet done so.

[09:30] Ozma Malibu: so interesting!

[09:30] Sage Qvetcher: As you all know from your experiences here…

[09:30] Sage Qvetcher: Training is something everyone needs. And it’s hard. We know we need it. But it’s hard to make “go to a technology training class” the most important thing on the to-do list. We have to figure out how we, as capacity builders, leverage technology and our relationships across a number of sectors to offer answers to questions on demand, create mentorships, office hours for experts who are willing to donate their expertise. We need to think about how we get knowledge to people where and when they need it. And how we do that when getting the answer is urgent.

[09:30] Sister (sister.abeyante): Agree, Sage, or take a lead in creating solutions that can use the available techologies- in Africa, for example, the major growth is use of cell phone based techologies, not in using internet/computers.

[09:30] Sage Qvetcher: Exactly

[09:30] Sage Qvetcher: Answers must be locally relevent

[09:31] Carl Solutionary (carlicann): Can you take questions?

[09:31] Sage Qvetcher: And culturally sensitive

[09:31] Sage Qvetcher: Sure

[09:31] Sage Qvetcher: We need to know more about the technology usage of the organizations we all serve. We all know bits and pieces of the usage. And surveys, like this one and like NTEN’s State of the Cloud, help us. But we can also do a better job of thinking through the strengths and capacities we each bring, fitting those together so that we can get to solutions that work on the ground for the organizations we serve.

[09:31] Carl Solutionary (carlicann): What are the implications of the Cloud and this survey on Corporate Social Responsibility? And corporate use of NGOs in their advertising?

[09:33] Sage Qvetcher: Well, we hope that CSR groups will leverage the data to make better choices for their philanthropy

[09:33] Sage Qvetcher: We are working with the TSG donor partners to use this data to provide resources for NGOs and libraries

[09:33] Sage Qvetcher: Mostly, we are focusing on getting training out there.

[09:34] Sage Qvetcher: Making knowledge available so that NGOs can make informed choices.

[09:34] Sister (sister.abeyante): I imagine the training question is a “cart before the horse” question sometimes too- an org that needs training, but can’t access it because… they do not yet have the training to access it!

[09:34] Sage Qvetcher: We hope that corporations and foundations will use this data to offer the right resources at the right time.

[09:35] Sage Qvetcher: Yes, or they don’t have the internet access to be able to access the training

[09:35] Sister (sister.abeyante) nods

[09:35] Sage Qvetcher: It will take a village to get many of the world’s NGOs up and running in a safe way on cloud technologies

[09:35] Sage Qvetcher: I hope that these survey results might help some of you do just that with regards to the cloud and how NGOs are using it or want to use it.

[09:35] Orange Planer: I think Sister is saying that some organization’s employees aren’t internet savvy enough to understand how to use online training effectively.

[09:36] Sage Qvetcher: Absolutely

[09:36] Sage Qvetcher: In those cases, we need other orgs who are on the ground who first help get NGOs equipped to use computers

[09:36] Gentle Heron agrees with Sister. Sometimes the TOPIC of an online event is the motivator for people to learn the technology. We need to consider that as well.

[09:36] Sister (sister.abeyante): Yes, Orange- or they don’t yet have a clue what is possible becuase they don’t yet have the tech to find out what’s “out there” too.

[09:36] Sage Qvetcher: We need orgs like Inveneo who get orgs connected.

[09:37] Sage Qvetcher: As Allen “Gunner” Gunn from Aspiration has said, “The cloud is not a fad.” We need to help social benefit organizations “Adopt the cloud on their terms, not someone else’s terms.”

[09:37] Rhiannon Chatnoir: yes

[09:37] Glitteractica Cookie: agree

[09:37] Hour Destiny: I’ve suggested for some time a “wizard” to help NGOs find what they need/want. Maybe I’ll actually build it some day.

[09:37] Sage Qvetcher: TechSoup can put resources out there, but we are not the org who can get to the ones who don’t have computers or internet access.

[09:38] Sage Qvetcher: A wizard would be lovely.

[09:38] Rhiannon Chatnoir: any other questions for Sage

[09:38] Sister (sister.abeyante): Great idea, Hour- I guess I am even one or two steps prior to that… an org that doesn’t have a computer connected to the internet or a person who knows how to use it…. but would multiply their impact localy if they did.

[09:38] Sage Qvetcher: Thank you for your time today. Does anyone have any more questions or comments?

[09:38] Sage Qvetcher: Also, think of libraries and other places with public access computers

[09:39] Ozma Malibu: that is wonderful work you have done, Sage.

[09:39] Sage Qvetcher: Those are GREAT resources for the newbies.

[09:39] Sage Qvetcher: Thank you Ozma

[09:39] Sister (sister.abeyante): True- and those do not exist in many countries/ cultures/ comunities.

[09:39] Hour Destiny: You also need to overcome the fear that TechSoup is “too good to be true”.

[09:39] Sage Qvetcher: Well, surprizingly, a lot do

[09:39] Sister (sister.abeyante): Thanks, Ozma- excellent info and wow, what a great research!

[09:39] Sage Qvetcher: Telecenters are in many many places

[09:39] Sage Qvetcher: Check out

[09:40] Sage Qvetcher: They have resources for public access computers

[09:40] Rhiannon Chatnoir: Thanks Anna/Sage for presenting to us today

[09:40] Sage Qvetcher: I encourage you to read the report. It is free

[09:40] Diantha Petrov: Thank you

[09:40] Sage Qvetcher: Thanksto all of you.

[09:40] Diantha Petrov: This is great information

[09:40] Sister (sister.abeyante): Wonderful!

[09:40] emilia Avindar: thanks for the info 🙂

[09:40] Buffy Beale: cheering! great info ty

[09:40] Ozma Malibu: I will read it.

[09:41] Ozma Malibu: great joy that someone is doing work on this level.

[09:41] Glitteractica Cookie: i think we (techsoup) can help folks believe in the truth of techsoup and trustworthiness if we position ourselves more aligned with nonprofits. We are a nonprofit, and not many ppl see this b/c we have a corporate voice more often than not,unfortunately (my opinion)

[09:41] Sister (sister.abeyante): Will you post your entire powerpoint to the NPC blog?

[09:41] Rhiannon Chatnoir: Transcript of this will also go up on the NPC blog so if you missed any of it, you can catch u pon it there

[09:41] Rhiannon Chatnoir: and if Anna is ok with it, we can post her powerpoint?

[09:41] Glitteractica Cookie: is the URL of that blog, for those of you who don’t know

[09:42] Gentle Heron: Glitter, that’s an interesting observation, and important I believe. How can TechSoup create its image as a “fellow nonprofit”?

[09:42] Glitteractica Cookie: we should have this up on the techsoup slideshare page as well, if we don’t already

[09:42] Sage Qvetcher: Absolutely

[09:42] Sage Qvetcher: Post away

[09:42] Sister (sister.abeyante): Thanks, Sage!




[09:42] Rhiannon Chatnoir: Lets move on to Open Mic and Announcements

[09:42] Sage Qvetcher: Also, we will be hosting webinars on elements of cloud computing, like security and cost.

[09:42] Rhiannon Chatnoir: and thanks again Sage … will put the slides up then as well

[09:42] Sage Qvetcher: Thank you

[09:42] Rhiannon Chatnoir: Anyone have any announcements for today

[09:43] Gentle Heron: I have one.

[09:43] Rhiannon Chatnoir: go ahead Gentle

[09:43] Gentle Heron: This Sunday, November 4, at 1pm SLT, Virtual Ability sponsors a presentation titled “Interprofessional health care education: Application to health literacy.”

[09:43] Gentle Heron: The presenters will be talking about the recent All Together Better Health (ATBH) conference in Kobe, Japan.

[09:43] Gentle Heron: You might think… health literacy–doesn’t apply to me or my interests.

[09:43] Gentle Heron: But these presenters will be talking about COLLABORATION, and that’s what we’re all about, right?

[09:43] Gentle Heron: Please attend if you can: Sunday Nov 4, 1pm SLT, Sojourner Auditorium, Virtual Ability Island.

[09:43] Gentle Heron: Please let me know if you want the promo notecard which includes all the info plus speaker bios plus LM and SLURL.

[09:43] Gentle Heron: (done)

[09:43] Zinnia Zauber: Cool!

[09:44] Orange Planer: I have one also.

[09:44] Rhiannon Chatnoir: thanks.. anyone else

[09:44] Rhiannon Chatnoir: OK, go Orange

[09:44] Orange Planer: I now have an official excuse to be here.

[09:44] Orange Planer: I am now the network administrator for Homeowner Options for Massachusetts Elders, whose information can be found here:

[09:45] Rhiannon Chatnoir: congrats 🙂

[09:45] Buffy Beale: yay Orange!

[09:45] Hour Destiny: Gratz!

[09:45] Tori Landau: Congrats Orange °͜°

[09:45] Ozma Malibu: congratulations!

[09:45] Orange Planer: Essentially, we assist elderly homeowners to stay in their homes when they face financial difficulties such as badly-done reverse mortgages, predatory lending, among others.

[09:45] Orange Planer: H.O.M.E. is registered as a non-profit organization in the TechSoup website.

[09:45] Glitteractica Cookie: maybe we could create a story on your org on our local impact map

[09:45] Orange Planer: I’d love to do that.

[09:45] Rhiannon Chatnoir: 🙂

[09:46] Glitteractica Cookie: ok, we will connect you with the techsoup staffer who is running that

[09:46] Rhiannon Chatnoir: thanks Orange for letting us know

[09:46] Sage Qvetcher: Yay!

[09:46] Rhiannon Chatnoir: Tori.. you had an announcement?

[09:46] Tori Landau: Ty Rhiannon….

[09:46] Tori Landau: Open University’s rooftop bop is Wed 7th Nov at 1pm slt

[09:47] Tori Landau: with DJ Anjoux Herbit spinning live and taking requests °͜°

[09:47] Tori Landau: chance for everyone to just chill and mix

[09:47] Rhiannon Chatnoir: 🙂

[09:47] Tori Landau: at Deep Think

[09:47] Rhiannon Chatnoir: Thanks Tori

[09:47] Tori Landau: rooftop of communal building at Deep Think West… nearly forgot to say where lol

[09:48] Gentle Heron: Tori, you might way what Open University is….

[09:48] Tori Landau: eek – forgot – not 1pm, 2pm slt

[09:48] Orange Planer: Well, I assume it’s Open, not Closed University….

[09:48] Gentle Heron: might *say

[09:48] Tori Landau: Open University is a university based in the UK that specialises in distance learning

[09:49] Tori Landau:

[09:49] Gentle Heron loves the idea of open education!

[09:49] Rhiannon Chatnoir: nod

[09:49] Tori Landau: has a rl campus at Milton Keynes, some parts of which are reflected in the design of Deep Think

[09:49] Rhiannon Chatnoir: also want to mention that Next week we have Opal Lei as the featured presenter on scripting and getting the code you need for your organization’s virtual presence.


To help tailor this presentation for NPC, Opal requests that you fill out a survey before November 8:


[09:50] Rhiannon Chatnoir: so if you have coding/scripting questions …. please fill out this coming week 🙂

[09:50] Zinnia Zauber: Opal rocks!

[09:50] Buffy Beale: sounds great

[09:51] Rhiannon Chatnoir: any other announcements

[09:51] Rhiannon Chatnoir: if not, lets close this week’s meeting …

[09:51] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:


Nonprofit Commons Blog:


 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:





Thanks everyone and see you next week!

[09:51] Sage Qvetcher: Thank you

[09:51] Buffy Beale: thanks Rhi great job!

[09:51] Rhiannon Chatnoir: Thanks again Sage

[09:52] Zinnia Zauber: Great meeting!

[09:52] Glitteractica Cookie: Thanks Sage!

[09:52] Sarvana Haalan: sorry I was late… checking in… Sally S. Cherry, Baltimore, MD @SarVana/@CHAREproject

[09:52] Tori Landau: Many thanks and hope to be here next week again as missed some weeks

[09:52] Rhiannon Chatnoir: Mentor meeting next I believe

[09:52] Zinnia Zauber: Thank you Sage and Ozma this week!

[09:52] Glitteractica Cookie: yes, thanks all

[09:52] Tori Landau: bye everyone °͜°

[09:52] alebez: thank you!

[09:52] Zinnia Zauber: Mentors Meeting at 10! Please join us!

[09:52] Rhiannon Chatnoir: great and thanks all

Written by: Rhiannon Chatnoir

Anna Jaeger: “Cloud Technology and the NGO Community” for the November 2nd NonProfit Commons Meeting

TechSoup Global recently released the findings from our 2012 Global NGO Cloud Survey. This Friday, November 2nd, Nonprofit Commons is happy to feature Anna Jaeger of TechSoup, who will discuss the primary advantages, barriers and motivations that nonprofits, libraries, and NGOs from around the world reported for moving their IT to the cloud.



Anna Jaeger, the Director of Microsoft Program and Special Projects, was also the co-founder of the GreenTech Initiative  at TechSoup Global. GreenTech’s mission is to help nonprofits and libraries reduce their environmental impact through the effective use of technology, including cloud technologies. Prior to her work on the Global Cloud Survey, Ms. Jaeger lead TechSoup Global’s IT Engineering Department, which implemented and maintained all enterprise software and websites. 


More info on the TechSoup Cloud Survey:


Join us in Second Life!


Nonprofit Commons Weekly Meeting

Friday, November 2nd, 8:30 AM SLT / PST

Plush Nonprofit Commons Amphitheater



  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:45 am Mentors Central
  • 8:55 am Main Speaker: Anna Jaeger
  • 9:30 am Open Mic / Announcements


The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions.

Written by: Rhiannon Chatnoir

Transcript of October 26th meeting – featuring John (Pathfinder) Lester


[08:33] Rhiannon Chatnoir: Hello and Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!


The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team.


[08:33] Rhiannon Chatnoir: Today’s Agenda:

 – 8:30 am Introductions

 – 8:40 am TechSoup Announcements

 – 8:45 am John Lester: “To Invent the Future, we must Build Dreams” 

 – 9:30 am Open Mic / Announcements


[08:34] Glitteractica Cookie: Good Morning

[08:34] Rhiannon Chatnoir: 🙂

[08:34] Tank Thibedeau (liltank.thibedeau): Morning


[08:34] Rhiannon Chatnoir: First a few links to start off the meeting. 


Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


 – Nonprofit Commons Blog:

 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:






[08:34] Rhiannon Chatnoir: Hello everyone, let’s start off with Introductions!

[08:34] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:34] Rhiannon Chatnoir: Please state your real name, location, org, and the ways we can find you online.

[08:34] HB Eternal: Harold W Becker, The Love Foundation, Florida, @lovefoundation

[08:34] Andy Evans: Andy Mallon, First Opinions Panel in SL; Social Research Foundation, New York, NY

[08:34] Gentle Heron: Virtual Ability, Inc.

[08:35] Delenn Daines: Judy Kelly, Biology Dept. Henry Ford community college, dearborn MI

[08:35] Jerry Buchko (jerrybuchko): Jerry Buchko, MA AFC | Counselor, Coach, & Tutor of Personal Finance in Private Practice | | @jerrybuchko

[08:35] Jen (jenelle.levenque): Bruce Hestley, Transgender American Veterans Association, Akron, OH,,!/TAVAUS

[08:35] alebez: Ale Bezdikian, TechSoup, SF, Ca. 94110 @TechSoup, @alebez

[08:35] bulaklak: Michael DeLong, TechSoup Global,, @TechSoup @mmdlong, San Francisco, CA US

[08:35] Glitteractica Cookie: Susan Tenby, Online COmmunity and Social Media Director, TechSoup. Logging in from Maui, Hawaii this morning, and it’s 5:30am (ouch!) Aloha! @suzboop @techsoup @npsl

[08:35] Dancers Yao: Kara Bennett, Elder Voices, Inc Los Angeles , CA Health Care and Human Rights

[08:35] CarynTopia Silvercloud: Caryn Heilman, Topia Arts Center in the Berkshires in NW, MA, www.TopiaArts,org, @topiaartscenter

[08:35] Ozma Malibu: Sandy Andrews, Floaters Org (Arizona, California & On the Road), @ozma

[08:35] Tank Thibedeau (liltank.thibedeau): Ricky Davis, San Antonio, TX DJ STEELE, HIV/AIDS Peer support, DJ and now SL clothing designer conguering mesh next

[08:35] Pathfinder Lester: John Lester, Chief Learning Officer, ReactionGrid. @Pathfinder Montreal, Canada

[08:36] Rhiannon Chatnoir is Joyce Bettencourt, Community Manager for NonProfit Commons, Boston MA, @RhiannonSL,

[08:36] Kate Miranda: Kate Miranda, Music Island at Sea Turtle Island in SL, Arts Administrator in Toronto in RL

[08:36] Desmond Kestrel: Peter Bellin, (for profit, forgive me!), Anaheim California,

[08:36] Kim Anubis: Kim

[08:37] Sarvana Haalan: Sally S. Cherry, MT(ASCP), Baltimore, MD, @CHAREproject,

[08:37] Violet Meadow (nancy.hilltop): greetings nancy hilltop been rp playing instruments for tips at my linden home and pool and giving it to virtual ability

[08:37] Atalanta Visage: Jen Siegel, National Service Inclusion Project, Boston, MA

[08:37] Rhiannon Chatnoir: If you joined us late, please still introduce yourself!

[08:37] Shailey Garfield: Shailey Minocha, The Open University, UK

[08:38] Chimera Cosmos: I’m a fluffy cloud to me. Am I dressed???

[08:38] Rhiannon Chatnoir: you are

[08:38] Chimera Cosmos: good 😉

[08:38] Carl Solutionary (carlicann): Carl Icann – EDU resources @ and Events @ – I am hosting a Poetic DRUM CIRCLE at BURNING LIFE 9am SLT Sunday @ Burning Man- Black Rock (72,184,2)

[08:38] JoJa Dhara: joja dhara

[08:38] ChrisG Techsan: Chris Gibson TSTC vushi…

[08:38] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, Missouri, @brenabenoir

[08:38] jacmacaire Humby: Jacques Macaire Humanbe Action Tank and Council on Sustainable Development France and International @Humanbe

[08:38] ChrisG Techsan:

[08:39] Bevan Whitfield: Bevan Whitfield, Rockcliffe University www.urockcliffe.comSLACTIONS,

[08:39] JoJa Dhara: BEVAN!!!

[08:39] JoJa Dhara

[08:40] Chimera Cosmos: Liz Dorland – Washington U in St Louis but on sabbatical in the UK – U Sheffield ATM

[08:40] Bevan Whitfield: hey there 🙂

[08:40] Rhiannon Chatnoir: Thanks everyone..



[08:40] Rhiannon Chatnoir: It is time for TechSoup Announcements!

[08:40] Chimera Cosmos: Great to see so many SL friends here 🙂

[08:40] Rhiannon Chatnoir: Bulaklak

[08:40] bulaklak: Hiya, all!

[08:40] bulaklak: Great to be here on this October day.

[08:41] Zinnia Zauber: Wonderful Peeps here!

[08:41] bulaklak: So just a few announcements from TechSoup land.

[08:41] bulaklak: We have a new product in our donation program, for eligible 501c3 nonprofits and public libraries

[08:42] bulaklak: npOffice – that will provide non-profits with a professional assessment to determine whether eligible organizations and libraries could benefit from migrating to Microsoft’s Office 365 cloud-based office and email platform.

[08:42] bulaklak: it includes o A telephone interview resulting in a detailed implementation proposal for migrating to the Office 365 platform

[08:42] bulaklak: more information about that here

[08:43] bulaklak:

[08:44] bulaklak: I also want to point to a new blog entry on our TSG “enterprise” blog by Alicja Peszkowska

[08:44] bulaklak: TechCamp is a program under Secretary Clinton’s Civil Society 2.0 Initiative to galvanize the technology community to assist civil society organizations. With the support of the Charles Stewart Mott Foundation, Fundacja TechSoup organized TechCamp Sarajevo in close collaboration with the Office of eDiplomacy of the U.S. State Department

[08:44] bulaklak: Alicja, who works in our Warsaw office, attended the camp and wrote some cool stuff about her experiences

[08:44] bulaklak: Please read more of those here

[08:45] bulaklak:

[08:45] Jerry Buchko (jerrybuchko): Very cool 🙂

[08:45] Pathfinder Lester: nice

[08:45] bulaklak: Alicja is very cool =)

[08:45] Glitteractica Cookie: yes!

[08:45] bulaklak: So that’s all I’ve got for today!

[08:45] bulaklak: Have a great meeting and a great weekend!

[08:45] Rhiannon Chatnoir: Thanks bulaklak



[08:46] Rhiannon Chatnoir: Time for today’s featured presenter….

[08:46] Rhiannon Chatnoir: Welcome John (Pathfinder) Lester, who will speak to us today on the key features of next generation virtual worlds and best practices on how to build truly engaging simulations within them. He will also give an overview of ReactionGrid’s “Jibe” platform

[08:46] Rhiannon Chatnoir: John’s focus is on 3D Simulations and Virtual Worlds for Learning. His background is in neuroscience research and medical education, and he previously worked at Harvard Medical School, Massachusetts General Hospital and Linden Lab. John is currently the Chief Learning Officer at ReactionGrid Inc. (, helping clients develop new systems for immersive learning using next-generation virtual world platforms that integrate with the web and mobile devices. For more information about John please see

[08:46] Zinnia Zauber: Rah Pathfinder!

[08:46] Rhiannon Chatnoir: take it away when your ready Pathfinder 🙂

[08:47] Pathfinder Lester: Thank you! I’m very excited to be able to chat with everyone today.

[08:47] Jerry Buchko (jerrybuchko) claps. 🙂

[08:47] Pathfinder Lester: I’ll be going through some slides that you can see on the pictureboard behind me.

[08:47] Sarvana Haalan: Wooot… Pathfinder!!!

[08:47] Pathfinder Lester: For about 20 min.

[08:47] Pathfinder Lester: Then we can have Q and A.

[08:47] Gentle Heron: Welcome Pathfinder.

[08:47] Pathfinder Lester: So, here we go

[08:47] Pathfinder Lester: next

[08:48] Pathfinder Lester: whoops

[08:48] Pathfinder Lester: there was a disturbance in the force

[08:48] Gentle Heron chuckles

[08:48] Pathfinder Lester: but i am back

[08:48] Delenn Daines: LOL

[08:48] Chimera Cosmos: May the Force be with you!

[08:48] Pathfinder Lester: Anyway, I find it interesting how many people have 3d-type images as their desktop

[08:48] Jerry Buchko (jerrybuchko): Yes, I’d rather be “out there” in that picture…. 😉

[08:48] Pathfinder Lester: next

[08:48] Pathfinder Lester: I think it’s because we want this.

[08:49] Pathfinder Lester: We always crave 3d environments.

[08:49] Pathfinder Lester: And no, that’s not my RL desk.

[08:49] Pathfinder Lester: I live in Montreal. We do not have palm trees. 😉

[08:49] Pathfinder Lester: next

[08:49] Kate Miranda: Or “Metaphors be with you” as we writers say.

[08:49] Pathfinder Lester: But when we simulate things in software, we’re always recreating things like this…

[08:50] Pathfinder Lester: folders….files….2d desktops

[08:50] Pathfinder Lester: we are constantly recreating what already exists

[08:50] Pathfinder Lester: next

[08:50] Pathfinder Lester: in 3d

[08:50] Sarvana Haalan: smiles

[08:50] Pathfinder Lester: we dream of navigating places like this

[08:50] Pathfinder Lester: So I’m going to talk a little bit about dreams today…

[08:50] Pathfinder Lester: as well as what I think are key best practices and feature for “next generation” virtual worlds.

[08:51] Pathfinder Lester: next

[08:51] Pathfinder Lester: I see 3 key features for virtual worlds to really break out as a global phenomenon with many broad applications.

[08:51] Pathfinder Lester: I’ll go thru each of them

[08:51] Pathfinder Lester: next

[08:52] Pathfinder Lester: I think we can all agree that the Web has become as ubiquitous as electricty.

[08:52] Pathfinder Lester: It is something we simply expect to be available, anywhere we go, just like electricity.

[08:53] Pathfinder Lester: So I believe it follows that any next generation virtual world platform *must* be able to exist as part of the Web.

[08:53] Pathfinder Lester: embedded in pages

[08:53] Pathfinder Lester: and also accessible on mobile devices.

[08:53] Pathfinder Lester: this image is an example of Rutgers embedding a virtual office in their website

[08:53] Pathfinder Lester: they hold office hours there. 🙂

[08:53] Pathfinder Lester: next

[08:53] Pathfinder Lester: Second, I think next generation virtual world platforms must not only live *on* the web…

[08:54] Glitteractica Cookie: i agree

[08:54] Pathfinder Lester: but that they must also *integrate* with the web

[08:54] Pathfinder Lester: By that I mean they need to integrate with web-based applications and databases.

[08:54] Sarvana Haalan: indeed

[08:54] Hour Destiny:

[08:54] Pathfinder Lester: This pic is an example of how, when you walk up to a model of HIV in a virtual world…

[08:55] Pathfinder Lester: there’s a script that goes to wikipedia and loads their page on HIV right on the same screen.

[08:55] Pathfinder Lester: I think the key is to leverage all the existing web-based content and web-based apps….

[08:55] Pathfinder Lester: That way your virtual world application can be part of a larger ecosystem.

[08:55] Jerry Buchko (jerrybuchko) nods.

[08:55] Pathfinder Lester: next

[08:55] Gentle Heron: since it is anyway

[08:55] Shailey Garfield: sure, I agree

[08:55] Pathfinder Lester: And lastly

[08:55] Pathfinder Lester: but definitely not least-ly

[08:56] Sarvana Haalan: welcome to my world… smile

[08:56] Pathfinder Lester: Next generation virtual worlds *must* focus on deep engagement and really capturing people’s imaginations.

[08:56] Pathfinder Lester: At the end of the day

[08:56] Pathfinder Lester: it’s all about content.

[08:56] Pathfinder Lester: Same with any medium of expression.

[08:56] Pathfinder Lester: This montage is all from SL.

[08:57] Pathfinder Lester: Over the years I’ve seen a number of places in SL that I think really capture this “deep engagement” idea.

[08:57] Grizzla (grizzla.pixelmaid): Preach it, brother!

[08:57] Shailey Garfield: Content and how different media (audio, video, text) are combined to deliver it.

[08:57] Pathfinder Lester: Like a virtual recreation of ancient egyptian temples, where you can explore living history.

[08:57] Sarvana Haalan: amen

[08:57] Pathfinder Lester: Or a giant human larynx that you can fly through to understand the complex anatomical structure.

[08:57] Pathfinder Lester: I know you’ve all found places like this in SL and probably other virtual world platforms.

[08:58] Shailey Garfield: yes, or the cell in Genome Island.

[08:58] Pathfinder Lester: It kind if punches you in the gut when you see it. You feel a visceral engagement and amazement.

[08:58] Pathfinder Lester: Shailey, yes!

[08:58] Pathfinder Lester: great example there too.

[08:58] Pathfinder Lester: next

[08:58] Pathfinder Lester: So.

[08:58] Pathfinder Lester: What we end up creating in virtual worlds (or any new medium, to be honest)….

[08:58] Pathfinder Lester: is most of the time a recreation of the familiar.

[08:58] Jerry Buchko (jerrybuchko): lol

[08:58] Pathfinder Lester: Safe.

[08:58] Kate Miranda: It’s not all visual though. It is the communities that keep us here.

[08:58] Pathfinder Lester: Recognizable.

[08:59] Pathfinder Lester: This is ok.

[08:59] Jerry Buchko (jerrybuchko): You can just feel the joy there…. 😉

[08:59] Pathfinder Lester: Because familiar makes us feel safe. And feeling safe is not a bad thing, fundamentally.

[08:59] Pathfinder Lester: But…

[08:59] Pathfinder Lester: The deepest engagement does not happen when we feel completely safe.

[08:59] Pathfinder Lester: It happens when we see something bizarre and when we are *challenged* by our environmetn.

[09:00] Pathfinder Lester: That’s just how we our brains are wired.

[09:00] Shailey Garfield: and if we can see value in it

[09:00] Pathfinder Lester: Our brains kick into high gear when we’re challenged.

[09:00] Pathfinder Lester: Shaily, yes

[09:00] Pathfinder Lester: next

[09:00] Chimera Cosmos: challenged within our capabilities, at least 🙂

[09:00] Pathfinder Lester: So, with virtual worlds, I think there *is* value in recreating *some* of the familiar.

[09:00] Glitteractica Cookie: agree, I’ve been looking for those sims (like human heart you could walk through or schizophrenia simulator) for years now. Those told the SL story best.

[09:01] Gentle Heron: actually Chimera, I think the challenge has to be a tiny bit stretching what we think our capabilities are.

[09:01] Pathfinder Lester: Things like chairs and desks are cultural touchstones.

[09:01] Pathfinder Lester: They ground us.

[09:01] Pathfinder Lester: next

[09:01] Chimera Cosmos: yes, a bit stretching, but not overwhelming

[09:01] Chimera Cosmos: and with support 🙂

[09:01] Pathfinder Lester: But I believe the trick is in walking the razor’s edge…

[09:01] Pathfinder Lester: balancing enough *familiar* with enough *truly fascinating*.

[09:01] Pathfinder Lester: This pic is from an employee training world we built for Microsoft.

[09:02] Pathfinder Lester: They loved this part of it where employees could run around a fantasy-type space and explore.

[09:02] Pathfinder Lester: yet, at the same time, they were answering very standardized questionnaires.

[09:02] Sarvana Haalan: I think to have been a bit conservative with my designing 🙁

[09:02] Pathfinder Lester: a balance between familar and fantastical

[09:02] Pathfinder Lester: It’s very tough to find that balance. But I think it’s well worth it.

[09:02] Pathfinder Lester: next

[09:03] Pathfinder Lester: And I think the BEST place to look for inspiration for finding that balance is in human dreams.

[09:03] Pathfinder Lester: Our dreams are often a perfect mix of familiar/mundane and fantastical.

[09:03] Pathfinder Lester: We’ve all had dreams where we’re doing something normal, then something crazy happens.

[09:03] Pathfinder Lester: And those are always the most engaging types of dreams, in my opinioin.

[09:04] Pathfinder Lester: Like this pic on the slide

[09:04] Pathfinder Lester: “I was looking at the sphinx, then suddely the jet car from buckaroo banzai drove up to me…”

[09:04] Pathfinder Lester: classic mix of dream reality/surreality

[09:04] Jerry Buchko (jerrybuchko): (hmmm… connecting design of sim spaces with Jung… 🙂

[09:04] Pathfinder Lester: So I think as designers…

[09:05] Pathfinder Lester: as people thinking about how to deeply engage visitors to virtual worlds….

[09:05] Pathfinder Lester: I believe dreams are a good template to explore. 🙂

[09:05] Pathfinder Lester: next

[09:05] Pathfinder Lester: so build dreams

[09:05] Pathfinder Lester: places that are a mix of familiar and fantastical…

[09:05] Pathfinder Lester: next

[09:05] Pathfinder Lester: And be sure to explore the full emotional spectrum of dreams…

[09:06] Pathfinder Lester: They include moments of peace and contemplation

[09:06] Pathfinder Lester: like this pic of me in my forest retreat in my Jibe demo world. 😉

[09:06] Pathfinder Lester: next

[09:06] Pathfinder Lester: and then moments of action/chaos

[09:06] Pathfinder Lester: this is a pic of a meteor shower also in my Jibe demo world

[09:06] Pathfinder Lester: Virtual environments are as malleable as dreams.

[09:07] Pathfinder Lester: So I think it’s important to explore the full range of emotional states in them.

[09:07] Pathfinder Lester: again

[09:07] Pathfinder Lester: it’s about finding balance

[09:07] Pathfinder Lester: between everything.

[09:07] Pathfinder Lester: next

[09:07] Pathfinder Lester: So a bit about what I’ve been doing at ReactionGrid.

[09:07] Shailey Garfield: I think that meaning is important for engagement

[09:07] Pathfinder Lester: We have been working to do 2 things

[09:08] Pathfinder Lester: 1) we build and provide a general purpose virtual world platform called “Jibe”

[09:08] Pathfinder Lester: it has many of the features I think are key to next generation virtual worlds

[09:08] Pathfinder Lester: and 2) we actually build worlds and consult to help others build experiences,

[09:08] Pathfinder Lester: focused mainly on immersive learning and simulations.

[09:09] Pathfinder Lester: So we make tools and then use our tools too.

[09:09] Pathfinder Lester: next

[09:09] Pathfinder Lester: back

[09:09] Pathfinder Lester: next

[09:09] Pathfinder Lester: that’s a pic of what Jibe is

[09:09] Pathfinder Lester: lol

[09:09] Pathfinder Lester: don’t worry

[09:09] Pathfinder Lester: it’s complex. but that’s the point.

[09:09] Hour Destiny: Ah, SmartFox Server. I have that. Also works for Unity3d.

[09:10] Pathfinder Lester: it’s not monolithic. it’s an ecosystem of tools.

[09:10] Delenn Daines: will it be on the test?

[09:10] Pathfinder Lester: some of them are commercial “best of breed” tech we’ve chosen. like unity3d and smartfox

[09:10] Pathfinder Lester: and other parts are written from scratch by us

[09:10] Pathfinder Lester: the point is…it’s modular

[09:10] Hour Destiny: And you’re in a different market than HeroEngine.

[09:10] Pathfinder Lester: which means, over time, as we look at using WebGL and HTML5, we can grow beyond Unity3d.

[09:11] Ellie Brewster doesn’t see voice

[09:11] Pathfinder Lester: I think any next generation virtual world needs to be like that. Flexible enough to swap out parts so it can evolve to take advantage of new tech.

[09:11] Pathfinder Lester: voice is in there

[09:11] Pathfinder Lester: we use Vivox

[09:11] Pathfinder Lester: but are also exploring teamspeak as a voice platform too

[09:11] Jerry Buchko (jerrybuchko) nods.

[09:11] Pathfinder Lester: integrating it all is hard

[09:11] Pathfinder Lester: it’s easier to build monolithic code

[09:12] Hour Destiny: Tried looking at Awesomium?

[09:12] Pathfinder Lester: but in the long run, modular system are more future-proof. they can evolve more easily.

[09:12] Pathfinder Lester: Hour, I think our CTO has looked at that. I haven’t tho.

[09:12] Pathfinder Lester: next

[09:12] Jerry Buchko (jerrybuchko): But it’s harder to evolve if you fall behind the tech curve …. 🙂

[09:12] Pathfinder Lester: This slide is just a pic of my Jibe demo world, which you can explore whenever you like.

[09:12] Pathfinder Lester: next

[09:12] Jerry Buchko (jerrybuchko) nods.

[09:13] Tank Thibedeau (liltank.thibedeau): < is scared of giant chickens

[09:13] Pathfinder Lester: and this pic shows examples of you could embed something like a pre-existing web-based whiteboard with Jibe

[09:13] Pathfinder Lester: or a google slideshow

[09:13] Pathfinder Lester: the point is, scripts in the virtual world can communicate with scripts running on the webpage

[09:13] Pathfinder Lester: bidirectionally

[09:13] Ellie Brewster: what about seeing things together, at the same time?

[09:14] Pathfinder Lester: that’s truly being not just *on* the web, but being *part* of the web

[09:14] Pathfinder Lester: Ellie, what do you mean exactly?

[09:14] Pathfinder Lester: You mean synchronizing events between avatars?

[09:14] Ellie Brewster: The dragon, it spits fire, but I see it differently than someone else in the same space.

[09:14] Ellie Brewster: Your dragon, I mean.

[09:14] Pathfinder Lester: Gotcha. Yes, you have the option to make an event either “local” or “networked”

[09:14] Ellie Brewster: We don’t see it at the same time

[09:15] Ellie Brewster: Ah! thank you

[09:15] Pathfinder Lester: For many things in my demo world I just left things “local”

[09:15] Pathfinder Lester: that’s actually a very useful feature. for example….

[09:15] Pathfinder Lester: In one project we worked on, we had NPCs that everyone would see behaving and moving around like everyone else

[09:15] Pathfinder Lester: (a networked event)

[09:15] Pathfinder Lester: But, we also wanted each person to have their own personal guide helping them around the world.

[09:16] Pathfinder Lester: We made each personal guide a “local” event. Only each person saw and heard their own personal guide.

[09:16] Pathfinder Lester: So there’s the option of two realities. That’s actually common in things like MMOs.

[09:16] Pathfinder Lester: Some things, everyone sees at the same time and the same way.

[09:16] Hour Destiny: Propbuckets.

[09:16] Pathfinder Lester: Some things, each person sees only their unique “instance” of reality.

[09:17] Pathfinder Lester: next

[09:17] Pathfinder Lester: So, moving on to broader ideas

[09:17] Pathfinder Lester: I think the most important thing to watch with virtual worlds to get an idea of next generation applications is the artists.

[09:18] Jerry Buchko (jerrybuchko) nods.

[09:18] Pathfinder Lester: Artists are ALWAYS the ones who figure out the true range of new media tools.

[09:18] Pathfinder Lester: There are many artists in SL who do this.

[09:18] Pathfinder Lester: pushing boundaries

[09:18] Pathfinder Lester: so, whatever new virtual world platform you are exploring….

[09:18] Pathfinder Lester: I would encourage you to find the artists. 🙂

[09:19] Pathfinder Lester: I know there are some really amazing things happening with Cloud Party and artists

[09:19] Pathfinder Lester: and also on Opensim

[09:19] Pathfinder Lester: it’s worth keeping an eye on them

[09:19] Pathfinder Lester: this slide is a pic of some immersive art that has been created using Jibe. you can visit it too

[09:19] Pathfinder Lester: next

[09:19] Pathfinder Lester: This is my last slide. 🙂

[09:20] Pathfinder Lester: I think the real future of virtual worlds in general will lie at the intersection of virtual spaces and physical places.

[09:20] Pathfinder Lester: the intersection of Augmented Reality and Virtual worlds

[09:21] Pathfinder Lester: There’s a lot happening right now with Augmented Reality, but I think there’s a single serious roadblock.

[09:21] Kate Miranda: Artists and the adult industry have been pioneers here, just as they were on the internet at large 🙂

[09:21] JoJa Dhara agree

[09:21] Pathfinder Lester: I think the roadblock is the fact that our mobile device are tiny screens we have to pull out of our pockets to see.

[09:21] Grizzla (grizzla.pixelmaid): like using Lumiya

[09:21] Pathfinder Lester: For things to really take off, I think we need something like Google’s Glass hardware.

[09:21] Pathfinder Lester: Something we wear.

[09:22] Pathfinder Lester: Something that gives us a seamless malleable view of the world.

[09:22] Pathfinder Lester: It’s interesting tho….

[09:22] Pathfinder Lester: The first demo videos of Google Glasses are really not innovative at all…

[09:22] Pathfinder Lester: they are just applications that already exist on your phone…now stuck on your face

[09:22] Pathfinder Lester: maps, reviews, chat, pics, etc.

[09:22] Pathfinder Lester: But that’s common with any new tech

[09:23] Tank Thibedeau (liltank.thibedeau): or maybe integrating the phone Applause!! with a tablet app and/or game system apps

[09:23] Tank Thibedeau (liltank.thibedeau): APPLAUSE!!!

[09:23] Chimera Cosmos swats things away from face…

[09:23] Pathfinder Lester: we just use it like old tech at first. over time, new applications arise

[09:23] Pathfinder Lester: For example, imagine looking at a wall in the physical world

[09:23] Pathfinder Lester: and seeing it change. fade away. and you see a new room where the wall used to be. a fully virtual room.

[09:24] Pathfinder Lester: you can talk to the avatars/people sitting in that room just as easily as if they were physically there…

[09:24] Hour Destiny: I was able to use a WiiMote with a jailbroken iPhone to play a GameBoy game. 🙂

[09:24] Pathfinder Lester: I think the future lies in creating such malleable places. Blends of physical and simulation.

[09:24] Jerry Buchko (jerrybuchko): Question: What are your thoughts about where IO devices fit relative to future worlds & “must have”, e.g. BCIs and natural motion capture vs. mouse+keyboard?

[09:24] Frans Charming: Or have real people be replaced by their avatar.

[09:24] Pathfinder Lester: And all of the work everyone here has done with virtual worlds will be critical in building that broader future of malleable reality, in my opinoion. 🙂

[09:24] Pathfinder Lester: next

[09:24] Pathfinder Lester: That’s it.

[09:25] Frans Charming applauds

[09:25] Pathfinder Lester: My slides are also on slideshare at

[09:25] Jerry Buchko (jerrybuchko) applauds.

[09:25] Pathfinder Lester: and you can grab a copy of the board behind me if you wish.

[09:25] Pathfinder Lester: questions

[09:25] Gentle Heron: What a great vision, Pathfinder. Thank you for sharing.

[09:25] Pathfinder Lester: >

[09:25] Pathfinder Lester: ?

[09:25] Chimera Cosmos: Thanks Path – was going to ask about slideshare!

[09:25] Zinnia Zauber: Yay! Thank you!

[09:25] Pathfinder Lester: I saw Jerry’s question

[09:25] Pathfinder Lester: IO devices

[09:26] Xon Emoto: Thank you John. Great talk!

[09:26] Octagon for Creative Exploration: Creative Coaching Oct.29 at 3pm SL!

[09:26] Ozma Malibu: Thanks for catching us up, and reporting from your vision of the future.

[09:26] Rhiannon Chatnoir: Any questions for Pathfinder

[09:26] Ellie Brewster: Really encouraging, John

[09:26] Pathfinder Lester: I think the real future of IO devices will be machines learning how to interpret our desires rather than us learning how to enter information into machines.

[09:26] Second Life: You decline ‘Creative Coaching, Oct. 2012’  ( Prism Lila (51,231,24) ) from Octagon for Creative Exploration.

[09:26] Ozma Malibu: (What about nonverbal communication? With the virtual room.)

[09:26] jacmacaire Humby: Bravo!!

[09:26] Jerry Buchko (jerrybuchko): Can you elaborate, John?

[09:26] Xon Emoto: John, are you experiencing an upswing in adoption of the avatar interface?

[09:26] Pathfinder Lester: So for example….imagine if your google glasses could sense from your body language/blood pressure/whatever that you are anxious becuase you are lost.

[09:27] Pathfinder Lester: it could then toss up a map before you have to ask for it.

[09:27] Jerry Buchko (jerrybuchko): Hmmmm 😀

[09:27] Pathfinder Lester: that’s kind of the ultimate IO in my opinion. understanding intent and desire without having to be explicit about it.

[09:27] Ozma Malibu: machines reading our minds then.

[09:27] Pathfinder Lester: ozma, kinda yes!

[09:27] Jerry Buchko (jerrybuchko): Well machines interpreting our output… 😉

[09:27] Pathfinder Lester: Jerry, yes

[09:27] Gentle Heron: Pathfinder, kind of like a virtual wife then, anticipating and fulfilling?

[09:28] Pathfinder Lester: that’s more of what I mean

[09:28] Ozma Malibu: BFF

[09:28] Xon Emoto: Ok, once we have that, our avatars will just come along naturally:)

[09:28] Pathfinder Lester: our body language is so complex

[09:28] Pathfinder Lester: we send so much data nonverbally

[09:28] Glitteractica Cookie: i’m interested to know if any nonprofits are using any of the tech you spoke about yet. (google glasses, new VW tech that is in reaction grid)

[09:28] Jerry Buchko (jerrybuchko): @Xon, I think so… would make the tech more transparent to the user.

[09:28] Pathfinder Lester: Google Glasses are not yet availble to the public

[09:28] Pathfinder Lester: but they will be soon

[09:28] Frans Charming: For people interested in a future with Google glasses type devices and it replacing what you see in Real Life, I will recommend the book Rainbows End by Vernor Vinge. It’s a amazing novel.

[09:28] Sarvana Haalan: cool

[09:29] Pathfinder Lester: Frans, yes. That’s a great book

[09:29] Rhiannon Chatnoir: no… they werent even available when I was at Singularity University this summer to play with

[09:29] Rhiannon Chatnoir: they are still under wraps for the most part

[09:29] Xon Emoto: ty Frans

[09:29] Pathfinder Lester: I think once Google Glass-type devices are out there, we’ll see a real revolution happen. A blended reality where many of our dreams of virtual worlds will be able to take root and grow.

[09:30] Rhiannon Chatnoir has hugged Verner Vinge

[09:30] Pathfinder Lester: It will just take probably about 10 years, methinks.

[09:30] Frans Charming: :O

[09:30] Pathfinder Lester: But all the skills you all here have learned…

[09:30] Rhiannon Chatnoir: at Singularity.. he spoke to us

[09:30] Desmond Kestrel: suspects less than 10 years

[09:30] Hour Destiny: I suspect we’ll see nonprofits using VWs before VR, mostly because with VWs they can interact with other organizations.

[09:30] Pathfinder Lester: in how to create virtual spaces and explore them….

[09:30] Ozma Malibu: I guess I will have to read Rainbow’s End again. It made me cry.

[09:30] Pathfinder Lester: those skills will be critical when exploring how to innovate in the future.

[09:30] Gentle Heron: Very very true, Hour!

[09:31] Pathfinder Lester: any other questions?

[09:31] Chimera Cosmos: I think that virtual spaces that are tied to the outside world have their own limitations. I favor a future with options for multiple kinds of immersion. 🙂

[09:31] Pathfinder Lester: Chimera, I agree.

[09:31] Chimera Cosmos: For different purposes and situations

[09:31] Chimera Cosmos: and people

[09:31] Pathfinder Lester: Imagine being able to switch your glasses into “fully simulated” mode

[09:32] Delenn Daines: Let’s take a virtual field trip to your jibe world John

[09:32] Pathfinder Lester: Delenn, I hold regular office hours in it

[09:32] Ellie Brewster: me/imagines herself falling down the stairs wearing google glasses

[09:32] Delenn Daines: cool

[09:32] Pathfinder Lester: lemme find the page and schedule…

[09:32] Rhiannon Chatnoir: maybe a followup field trip would be nice.. when is your next office hours

[09:32] Rhiannon Chatnoir: k

[09:32] Chimera Cosmos: so right Ellie! I can do that just checking email on my phone LOL

[09:32] Pathfinder Lester:

[09:32] Delenn Daines: thanks

[09:32] Gentle Heron: Deleen, we did that at a recent business conference set up by AgileBill Firehawk. I suspect that session is still online at Metaverse TV.

[09:33] Pathfinder Lester: I have an office hour today at noon PDT

[09:33] Pathfinder Lester: so if you visit at that time, I’ll be there 🙂

[09:33] Rhiannon Chatnoir: great

[09:33] Rhiannon Chatnoir: 🙂

[09:33] Pathfinder Lester: i think my time is up, so I’ll sit back down now

[09:33] Pathfinder Lester: ty for inviting me to speak today

[09:33] Pathfinder Lester: it’s great to see many familiar faces too 🙂

[09:33] Rhiannon Chatnoir: thank you Pathfinder !

[09:33] Jerry Buchko (jerrybuchko): Great presi, John! Thank you! 😀

[09:33] Grizzla (grizzla.pixelmaid): Thanks for this! Really good info.

[09:34] Frans Charming applauds

[09:34] Pathfinder Lester: my pleasure

[09:34] JoJa Dhara: Thank you for this inspiring speech 😉

[09:34] Glitteractica Cookie: Great presentation as usual, Pathfinder

[09:34] Gentle Heron: Thank you Pathfinder. Fascinating as always.

[09:34] Ellie Brewster: Really helpful, Path, thanks

[09:34] Shailey Garfield: Thanks, Pathfinder; fascinating and inspiring, as always!

[09:34] Xon Emoto: TY John, so encouraging 🙂

[09:34] Delenn Daines: thanks path, very interesting lecture



[09:34] Rhiannon Chatnoir: It’s time for Open Mic!

[09:34] Frans Charming: Hi, I showed a ‘Twitter Garden’ last week, that displayed tweets in floating text and I promised to share the code. You can find the code and instructions here.

[09:34] Rhiannon Chatnoir: Does anyone have any announcements to make

[09:34] Jerry Buchko (jerrybuchko): Thanks, Frans 🙂

[09:34] Rhiannon Chatnoir: ok Frans – thanks

[09:35] JoJa Dhara: Cool Frans thk

[09:35] Rhiannon Chatnoir: anyone else?

[09:35] Zinnia Zauber: I do

[09:35] Rhiannon Chatnoir: ok Zinnia

[09:35] Gentle Heron: I do also.

[09:35] Zinnia Zauber: It is Ozma’s Rez Day!!!!

[09:36] Zinnia Zauber: Ozma is amazing and we celebrate her today!

[09:36] Gentle Heron: Thank you for sharing that code, Frans. You are most kind.

[09:36] Frans Charming: Happy rezziversary! 😀

[09:36] Gentle Heron: Hey Congrats Ozma!

[09:36] Rhiannon Chatnoir: aww… happy Rez Day Ozma

[09:36] Brena Benoir: Woohoo Ozma! Happy Rez Day!

[09:36] Morgaine (morgaine.borgin): Thank you all and congrats Ozma

[09:36] CarynTopia Silvercloud: Thanks!

[09:36] Brena Benoir raises hand for open mic

[09:36] Ozma Malibu: Why thank you! I am having a perfect day, thus far.

[09:36] Bevan Whitfield: Happy Rez Day Ozma !

[09:36] Rhiannon Chatnoir: any other announcements

[09:37] Bevan Whitfield: Rockcliffe University is doing its 6th Open House tomorrow from AM – PM

[09:37] Brena Benoir: Our Halloween Party will be at Wharf Ratz on Tuesday October 30 from 7 to 9pm with DJ lilTank

[09:37] Gentle Heron smiles at Bevan.

[09:38] Rhiannon Chatnoir: as a reminder we hold weekly meetings, same day/time.. so join the group if you want announcements and IM me if you are interested in speaking

[09:38] Chimera Cosmos: Oh! My Rez Day is Nov. 1. Almost forgot!

[09:38] Chimera Cosmos: Last year I DID forget.

[09:38] Carl Solutionary (carlicann): Happy Rez Day!

[09:38] Rhiannon Chatnoir: any links Bevan for the ROckliffe U open house?

[09:38] Frans Charming: Happy early Rez day!

[09:38] Kim Anubis: happy rezday 🙂

[09:38] Ozma Malibu: Yay us Fall babies, Chimera. 🙂 Happy rezday.

[09:38] Zinnia Zauber: Happy Rez Day Chimera!

[09:39] Chimera Cosmos: My Rez Day is the same day and year as Eshi Otawara. Now if only I had her artistic talent….hehe

[09:39] Chimera Cosmos: Well, it isn’t for a few days yet.

[09:39] Violet Meadow (nancy.hilltop): i’m playing violin for tips at my linden home from 6-8am sunday money goes to virtual ability

[09:39] Ozma Malibu: Hah well Chimera you certainly have talent, just use it in a different and also important direction.

[09:39] Rhiannon Chatnoir: Gentle… you have an announcement

[09:39] Chimera Cosmos: Thanks Ozma 🙂

[09:40] Chimera Cosmos: Back atcha

[09:40] Gentle Heron: ***

If anyone wants to see how a virtual world can be used for medical education, I invite you to participate in research by Indiana University.

[09:40] Gentle Heron: Medical and nursing students are studying a curriculum about communication and teamwork.

[09:40] Gentle Heron: The researchers are asking for volunteers to become “virtual patients” to observe and critique the students.

[09:40] Gentle Heron: If interested, please IM me and I’ll send you a couple of notecards, one describing the study, the other the sign up demographic notecard to return to Kali Pizzaro.

[09:40] Gentle Heron: (that’s all)

[09:40] Rhiannon Chatnoir: thanks

[09:41] Rhiannon Chatnoir: any others?

[09:41] Chimera Cosmos: Oh! I heard from Kali Pizzaro that you were working with the IU folks Gentle. Cool!. Cool!

[09:41] Carl Solutionary (carlicann): me!

[09:41] Gentle Heron: Yup Chimera! It’s so exciting.

[09:41] Rhiannon Chatnoir: ok, Carl

[09:41] Carl Solutionary (carlicann): I host a very fun event every Sunday… 

and this week we are at Burning Life … the SL version of Burning Man… 


I am hosting a Poetic DRUM CIRCLE at BURNING LIFE 9am SLT Sunday @ Burning Man- Black Rock (72,184,2)


I’d love to do a drum circle here at NonProfit Commons too!

[09:41] Carl Solutionary (carlicann): Meet some “Burners” on Sunday! It will be a hoot!

[09:41] Rhiannon Chatnoir: thanks

[09:42] Chimera Cosmos: Oh right…Burn2 – I have to get back over there before it’s all over.

[09:42] Carl Solutionary (carlicann): ends on Sunday! fyi

[09:42] Frans Charming: oh wow. I wouldn’t have even known,

[09:42] Rhiannon Chatnoir: good to know

[09:43] Chimera Cosmos: Yeah, and we are traveling all day Sunday. So that leaves today and tomorrow. Yikes!

[09:43] Chimera Cosmos: When are the Temple burns? Sunday?

[09:43] Rhiannon Chatnoir: any more announcements before we wrap things up for this week

[09:44] Ozma Malibu: Mentor(ing) meeting?

[09:44] Carl Solutionary (carlicann): Main Website for Burning Life

[09:45] Rhiannon Chatnoir: Zinnia.. mentoring meeting following this?

[09:45] Glitteractica Cookie: Thanks all for a wonderful mtg

[09:45] Zinnia Zauber: yes

[09:45] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:


Nonprofit Commons Blog:


 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:






Thanks everyone and see you next week!

[09:45] Zinnia Zauber: Mentors!

[09:45] alebez: Thank you all!

[09:45] Zinnia Zauber: Let’s have a 5 minute break

[09:45] Rhiannon Chatnoir: and again.. thanks Pathfinder for speaking

[09:45] Frans Charming applauds

[09:46] JoJa Dhara: thank you..have a grand weekend!

[09:46] Zinnia Zauber: Everyone is invited to Mentors Meeting!

[09:46] Pathfinder Lester: My pleasure Rhiannon. TY for inviting me.

[09:46] Rhiannon Chatnoir: next week we will have Anna Jaeger speaking on Cloud services and the survey TechSoup did

Written by: Rhiannon Chatnoir

Transcript of October 19th meeting – featuring Jeroen Frans


[08:32] Rhiannon Chatnoir: Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!

[08:33] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team.


[08:33] Rhiannon Chatnoir: Today’s Agenda:

  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:45 am Mentors Central – 
  • 8:55 am Jeroen Frans: “Tools for Virtual Engagement”
  • 9:30 am Open Mic / Announcements

[08:33] Rhiannon Chatnoir: First a few links to start off the meeting.

[08:34] Rhiannon Chatnoir: Here are the many ways to can get involved with the Nonprofit Commons in Second Life:


 – Nonprofit Commons Blog:

 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:








[08:34] Rhiannon Chatnoir: Again – Hello everyone, let’s start off with Introductions!

[08:34] Rhiannon Chatnoir: Please state your real name, location, org, and the ways we can find you online.

[08:34] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, @bridges4women

[08:34] Chayenn: Monique Richert, Protect Yourself 1, Inc., Baltimore , Maryland,,, @PY1US

[08:34] Orange Planer: Orange Planer – I’m a dude who eats people.

[08:34] Orange Planer: But not here.

[08:34] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko

[08:34] Dancers Yao: Kara Bennett, Elder Voices, Inc Los Angeles, CA Health Care and Human Right

[08:35] Gentle Heron: Virtual Ability, Inc.

[08:35] Ethelred Weatherwax: Dave Dexter. Neenah Historical Society, wisconsin USA

[08:35] Frans Charming: Jeroen Frans, Amsterdam, Vesuvius Group,

[08:35] Jerry Buchko: Jerry Buchko, MA AFC | Counselor, Coach, & Tutor of Personal Finance in Private Practice | | @jerrybuchko

[08:35] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, Missouri,, @brenabenoir

[08:35] alebez: Ale Bezdikian, TechSoup Global, SF, ca. @TechSoup, @alebez

[08:35] Ozma Malibu: Sandy Andrews, Floaters Org, tech outreach in Arizona, Mexico and On the Road, @ozma

[08:35] Maika Giordano: Mari Carmen Gil, University of the West of England, Bristol, UK

[08:36] bulaklak: Michael DeLong, Online Community and Social Media, TechSoup Global,, @mmdelong @TechSoup, San Francisco, CA

[08:36] Nicki Clary: Nancy Smyth, University at Buffalo School of Social Work

[08:36] Rhiannon ChatnoirRhiannon Chatnoir is Joyce Bettencourt, Community Organizer of NonProfit Commons (@NPSL), Boston, MA area –, @RhiannonSL

[08:36] Adalace Jewell: @adalace RoSa Library Brussels (Belgium)

[08:37] CarynTopia Silvercloud: caryn Heilman, Topia Arts Center,, @TopiaArtsCenter in the Berkshires of NW, MA

[08:37] jacmacaire Humby: Hi everyone

[08:37] Rhiannon Chatnoir: if you are just coming in, please introduce yourself 🙂

[08:37] Jerry Buchko: Hi Jac

[08:38] Buffy Beale: hi Jac

[08:38] jacmacaire Humby: Jacques Macaire HUMANBE Action Tank and Council on Sustainable Development France and International @Humanbe

[08:38] Ronnie Rhode: Denise Harrison, The Garden for the Missing, and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing,

[08:38] jacmacaire Humby: Hi Jerry and Buffy

[08:38] Namaara MacMoragh: Gloria Kraegel with Brain Energy Support Team, WA, http://brainenergysupportteam, @go4victory

[08:38] Orange PlanerOrange Planer waits for a vampire to attack Buffy

[08:39] Rhiannon Chatnoir: and Glitteractica will be joining us too – she is resintalling the SL client

[08:39] Buffy Beale: lol why me?

[08:39] Orange Planer: Buffy – the vampire slayer – of course.

[08:39] Buffy Beale: oo





[08:39] Rhiannon Chatnoir: It is time for TechSoup Announcements!

[08:40] bulaklak: Howdy, folks!

[08:40] Buffy Beale: yay bulaklak!

[08:40] Frans Charming: Hi

[08:41] bulaklak: Just a quick poll here . . . how many of you have heard of or been involved with the Foundation Center?

[08:41] CarynTopia Silvercloud: Topia Arts Center has

[08:41] Gentle Heron: heard of only

[08:41] Zinnia Zauber: I have

[08:42] Zinnia Zauber: I won an award from them way back.

[08:42] bulaklak: w00t!

[08:42] bulaklak: That’s great, Zinnia

[08:42] Zinnia Zauber: 🙂

[08:42] bulaklak: So the news today is that TechSoup has partnered up with the Foundation Center

[08:42] Nicki Clary: I’m aware of it…haven’t been involved with it

[08:43] Nicki Clary: Partnerships are great..congrats

[08:43] bulaklak: We will be pooling resources to create more educational opportunities for nonprofits, foundations, and other orgs

[08:43] bulaklak: We’ve both been collecting lots of data around nonprofits for years

[08:43] Namaara MacMoragh: That’s great

[08:43] bulaklak: So we are also putting our data nerd heads together to do something with it

[08:43] bulaklak: I don’t know exactly what that part is going to look like yet

[08:44] bulaklak: But the goal is to “leverage” that data so that it informs other decision makers about policy

[08:44] bulaklak: For both nonprofits and the populations they serve

[08:44] Buffy Beale: That’s great news about the partnership

[08:44] bulaklak: Foundation Center has a press release on its website with some more details here:

[08:45] Praxis: you ore mty hero!

[08:45] bulaklak: And stay tuned for more details to follow in the months ahead!

[08:45] Zinnia Zauber: That is great! They are such a super resource!

[08:45] bulaklak: “Big data” is a trendy term, but we’re committed to figuring it all out at TechSoup, now with the help of the Foundation Center

[08:45] bulaklak: Thanks, all! That’s all I’ve got for today.

[08:45] bulaklak: Have a great meeting and a great weekend!

[08:46] alebez: wooot!

[08:46] Frans CharmingFrans Charming applauds

[08:46] Frans Charming: Have a great weekend as well.

[08:46] Rhiannon Chatnoir: great and thanks bulklak!

[08:46] Maxwell Spielburg: Pathfinder!




[08:47] Rhiannon Chatnoir: Let’s move on to Mentors Central

[08:47] Rhiannon Chatnoir: Today for Mentor Central we have Gentle Heron. Let’s welcome her up and please start whenever your ready.!

[08:47] Buffy Beale: thanks bulaklak and yayyyy Gentle!

[08:47] Zinnia Zauber: Rah Gentle!

[08:47] Namaara MacMoragh: YAY Gentle!

[08:47] Gentle Heron: Thank you all kindly.

[08:47] Maxwell SpielburgMaxwell Spielburg applauds

[08:47] Gentle Heron: Please note the presentation slides behind the stools.

[08:47] Gentle Heron: I’ll raise them up a tad to make it easier to see.

[08:48] Gentle Heron: Is that OK for everyone now?

[08:48] Dancers Yao: yes

[08:48] Zinnia Zauber: super!

[08:48] Nicki ClaryNicki Clary nods

[08:48] Gentle Heron: OK then I’ll begin.

[08:49] Gentle Heron: Hello NPC friends. This is a ‘how to’ presentation!

[08:49] Gentle Heron: Today I want to show you how to avoid having me repeat this presentation. I want to encourage each of us to step up and share something they know about as part of the Mentor Corner series.

[08:49] Gentle Heron: Each week someone (far too often Gentle or Zinnia) shares a short piece of information.

[08:49] Gentle Heron: You too can share! Here’s how to make it even easier than those old high school book reports we all used to dread.

[08:49] Gentle Heron: First, choose a topic.

[08:49] Gentle Heron: Make it something you’d like to hear about. Perhaps you already know about this topic, or maybe it’s something you’d like to know more about.

[08:50] Gentle Heron: Both ways work.

[08:50] Gentle Heron: Since we’re talking about this as a book report style presentation, you may already have an article to tell us about. I have a whole file of them on business topics…. Just ask and I’ll find one for you.

[08:50] Gentle Heron: But you can also find your own. Educause has a GREAT series titled “Seven Things You Should Know About…”. I really like their seven standard questions they answer for all their topics.

[08:51] Gentle Heron: Their topics are mostly tech topics:…

[08:51] Gentle Heron: But if you don’t want to do a seven-item long report, try Googling something shorter.

[08:51] Gentle Heron: …

[08:51] Gentle Heron: When I Googled “5 steps to…” I got information on risk assessment, studying, fighting stress, accomplishing goals… (as well as how to winterize my car or hide a pimple!)

[08:51] Gentle Heron: “4 steps to…” found me articles on successful Facebook marketing, starting an exercise habit, and effective performance evaluation.

[08:52] Gentle Heron: This is the work, making an outline of the article. But it’s easy if you’ve read something that is listed as steps, because those are your outline entries!

[08:52] Gentle Heron: The first entry in your outline should be the introduction. The last should be your conclusion. In between, just list the author’s steps.

[08:52] Gentle Heron: Put your outline into PowerPoint slides. If you need help with this step, ask a Mentor. We’re happy to help.’

[08:53] Gentle Heron: You don’t even need to do this step, if you don’t want visuals with your presentation!

[08:53] Gentle Heron: …

[08:53] Gentle Heron: If you chose to do a PowerPoint slideset, you’ll probably want some pictures.

[08:53] Gentle Heron: Please be mindful of copyrights. Choose images that are copyright free.

[08:53] Gentle Heron: One great source of copyright-free images is the Morgue File (perfect name for Halloween, right?)

[08:53] Frans Charming: 🙂

[08:53] bulaklak: 7 steps to giving a 7 step presentation

[08:54] Gentle Heron: Glad you lijke that one, Frans. Right you are Bulaklak

[08:54] Gentle Heron: Write out the text you’ll be presenting in Local Chat.

[08:54] Gentle Heron: Basically, you are now filling in your outline. Don’t just use the words of the article. Add your own examples.

[08:54] Gentle Heron: Bring the slides and text into Second Life and prepare your presentation tools.

[08:54] Gentle Heron: Again, Mentors (I’m looking hard at Jen and Zinnia here!) are happy to help.

[08:54] Zinnia Zauber: We are here for you, man!

[08:54] Gentle Heron: And you’re ready to schedule your Mentor Corner “book report” with Zinnia.

[08:55] Gentle Heron: It’s as simple as that, really.

[08:55] Gentle Heron: I promise, you’ll be glad you shared your knowledge with the rest of us at NonProfit Commons.

[08:55] Gentle Heron: (and you really won’t want me to repeat this presentation, will you?)

[08:55] bulaklak: This is also a good place for copyright-free images: (although some rights reserved in certain cases)

[08:55] Zinnia Zauber: Thank you so much, Gentle! It means a lot to us if you present!

[08:56] bulaklak: That was super helpful! Thanks, Gentle!

[08:56] Gentle Heron: Please contact me if anyone wants some articles out of my extensive collection. Just give me the topic.

[08:56] Buffy Beale: you’re the best Gentle!

[08:56] Zinnia Zauber: We all have unique insight to share and it is fun to be in the spotlight!

[08:56] Rhiannon Chatnoir: thank you Gentle!

[08:56] Zinnia Zauber: Thank you Gentle!

[08:56] Ozma Malibu: Thank you Gentle!

[08:56] Rhiannon Chatnoir: Amazing as always 🙂

[08:56] Nicki Clary: thanks so much Gentle





[08:57] Rhiannon Chatnoir: Time now for todays featured presenter!

[08:57] Rhiannon Chatnoir: Lets all Welcome Jeroen Frans, better known as Frans Charming in Second Life, who will speak to us today about tools for engagement in Second Life and focus specifically on the newer possibilities that are available, such as web integration, temporary attachments and teleport agent.

[08:57] Maxwell SpielburgMaxwell Spielburg applauds

[08:57] Gentle HeronGentle Heron thinks of Frans as “Prince Charming”

[08:57] Rhiannon Chatnoir: start whenever your raedy

[08:57] Frans Charming: hi everyone. So lets get this thing started

[08:57] Nicki ClaryNicki Clary applauds too

[08:57] Zinnia Zauber: Rah Frans!

[08:58] Coughran Mayo: Go for it, Frans!

[08:58] Frans Charming: I tried to get prince but it was taken.

[08:58] Frans Charming: Hello everyone, I’m Jeroen Frans in Real Life and you can see what I’m called here. 😛 

Just like last week’s presenter I’m also from the Netherlands. I’m a Second Life member since january 2005 and in January 2007 Amulius Lioncourt, Rhiannon Chatnoir and I started a development agency called the Vesuvius Group.

[08:58] Coughran Mayo: You told me Frans meant “prince” in German

[08:58] Frans Charming: Our first client was the Ramapo Middle school, and that was actually before we founded our company.

[08:58] Frans Charming: Since then we have worked with a wide range of clients like: Morpheus Media, BeliefNet, Ymere; institutions like the San Francisco Exploratorium, the Chicago Field Museum and the World Bank Institute; educational organizations like the University of Southern California, Global Kids, and Kids Connect; and non-profit entities like Virtual Ability. And lately we have been working with Catea, Georgia Tech’s Center for Assisted Technology and Environmental Access.

[08:59] Frans Charming: This work has also included integrating virtual spaces with web 2.0 tools, social media web portals and streaming of multimedia content.

[08:59] Glitteractica Cookie: SUsan Tenby, Online Community and Social Media Director, TechSoup Global, Logging in late due to SL client reinstall, logging in from Honolulu Hawaii

[08:59] Frans Charming: Ah welcome Susan.

[08:59] Frans Charming: Now that’s out of the way, Lets move on the subject of the talk. Rhiannon has asked me to talk about ‘Engagement’ tools, and more precisely new tools that LL has provided us with that we can use to give information or otherwise engage with your visitors in SL. I know most of you aren’t scripters or builders. I hope to achieve that after this talk, you will have a good idea what’s possible and work with content developers/scripters to work on your dreams.

[08:59] Glitteractica Cookie: Mahalo! (thx in Hawaiian)

[08:59] Buffy Beale: Hi Glitter and yayyy Frans!

[09:00] Frans Charming: I was exploring these islands to see what you are using tools wise, I saw for instance little use of Web on a Prim, even though most 3rd party viewers support that, and definitely the most popular ones. So I’m curious why that hasn’t been adopted as much yet? What have your experiences been with trying to use it here in NPC?

[09:00] Frans Charming: or a opinion about it?

[09:01] Coughran Mayo: I like that tool

[09:01] Zinnia Zauber: We have it in our offices, when it works, it is wonderful!

[09:01] Frans Charming: Hahaha

[09:01] Coughran Mayo: you can do a lot with it

[09:01] Ozma Malibu: I have been afraid it would be too slow.

[09:01] Coughran Mayo: but yes, sometimes it leaves people out

[09:01] Jerry Buchko: I don’t have an office here, but I have experimented with web on a prim.

[09:01] Nany: Easy to overlook required login, which can make the experience frustrating for visitors.

[09:01] Gentle Heron: We’ve used it minimally during presentations, but it can be laggy.

[09:01] Nany: ie, they dont see anything and don’t know why

[09:02] Frans Charming: Yes it does ask a bit extra from computers.

[09:02] Jerry Buchko: I’m using the SL native browser so found that it has certain limitations, e.g. doesn’t display PDFs.

[09:02] Frans Charming: True we run in to that problem as well.

[09:02] Orange Planer: Just set it to open links in an external browser.

[09:03] Ozma Malibu: Still it’s a nice idea that I can try again after we get the Floaters website back up. We have the perfect place for it in the office.

[09:03] Nany: the floating bars are fugly, too

[09:03] Gentle HeronGentle Heron laughs at Nany’s assessment.

[09:03] Jerry Buchko: I am wondering how much HTML5 can be run in the native browser….

[09:03] Frans Charming: There is a option for a smaller bar, btw. maybe that would be less ugly?

[09:03] Nany: just dont want to many of those in your scene, is all.

[09:03] Ozma Malibu: anything that floats is good with me 🙂

[09:04] Frans Charming: (rezzing twitter garden)

[09:04] Nany: Even the smaller ones can be ugly if there are more than a few in view

[09:04] Orange Planer: Part of the problem with web on a prim is if you have many pages in an area that have videos or play music.

[09:04] Jerry Buchko: Also find that sometimes the viewer doesn’t handle links properly, e.g. won’t let me advance beyond the first page of Google search results…?

[09:05] Frans Charming: That’s odd Jerry. Good to know.

[09:05] Maxwell Spielburg: i am glad you guys find these things useful

[09:05] Frans Charming: I agree Orange, people need to moderate how much they use it.

[09:05] Orange Planer: Personally, I’ve used web on a prim to display the certifications page on the wiki in meetings. Very useful.

[09:05] Jerry Buchko: @Frans, Could just be specific to my end, but haven’t figured out why.

[09:05] Frans CharmingFrans Charming nofd

[09:06] Frans Charming: *nods

[09:06] Frans Charming: There are also other interesting or fun ways to bring in information from the internet. You can use RSS feeds or search results. Here I rezzed a stone garden that polls twitter for the search term NPSL. Every minute it updates life from twitter the latest tweets mention NPSL. If you have twitter you can send a tweet with NPSL in it, right now, and it will appear shortly in the gardens floating text.

[09:06] Buffy Beale: ooooo that’s neat

[09:07] Frans Charming: If you like, you might want to walk around in it, for a better view.

[09:07] Jerry Buchko: I love this non-standard way of displaying something like a Twitter stream… 😀

[09:07] Frans Charming: 🙂

[09:07] Rhiannon Chatnoir: so have fun tweeting with the NPSL tag about the meeting.. it should show up – neat

[09:07] Frans Charming: Instead of twitter you could be showing the titles of your blog posts, or the titles to your latest flickr pictures. Btw, it works by LSL and a web based scripting(PHP). The LSL script makes a request to my website, which then in turn performs the search to twitter, cleans up the search result before sending it to my LSL script. I will be releasing example code how to do this in the following days on

[09:08] Buffy Beale: I see my npsl RT 🙂

[09:08] Frans Charming: 😀

[09:08] JoJa Dhara: cool

[09:08] Orange Planer: Awesome, Frans!

[09:08] Frans Charming: It’s like magic.

[09:08] Orange PlanerOrange Planer loves free code!

[09:08] Zinnia Zauber: Awesome!

[09:09] Frans Charming: Btw, if I show something and you have awesome idea, or a question, please share.

[09:09] Frans Charming: Is anybody else here using a nonstandard way of bringing in web content?

[09:10] Gentle Heron: Frans, you just saw how I do it in a presentation.

[09:10] Frans Charming: True.

[09:10] Gentle Heron: When we have persistent posters, I put the pertinent URLs into local chat when the person looking at the poster clicks it.

[09:10] Gentle Heron: URLs on a notecard are less useful.

[09:10] Orange PlanerOrange Planer blinks

[09:10] Gentle Heron: But can be copy pasted

[09:10] Orange PlanerOrange Planer has just thought of an idea for VAI’s announcement board.

[09:11] Gentle Heron: however URLs on a static poster are pretty much worthless.

[09:11] Frans Charming: Yes, Gentle, sharing in chat makes sense.

[09:11] Frans Charming: Orange, dare to share you idea?

[09:11] Frans Charming: *your

[09:11] Jerry Buchko: I’ve created a desk space that allows me a display on the desk surface as well as 3 side by side monitors…. more of a recreation of RL than nonstandard

[09:12] Orange PlanerOrange Planer is rethinking his “idea.” Errr. Might just be garbahje.

[09:12] Frans Charming: Aww, ok.

[09:12] Frans Charming: Ok moving on to a actual new thing.

[09:13] Jerry Buchko: Though in RL, I don’t have a display built into my desk, nor 3 side by side monitors… 😉

[09:13] Frans Charming: Often we like to give people who visit our areas some fun interactive attachment, Like a drink or a goofy hat. But often, especially for newbies, it is hard to find them in your inventory and wear them, not to mention that we all collect a ton of those things sitting pointless in our inventory because of this. My inventory has 25k items, modestly small compared to many, I think Rhiannon here must be up to 100k 😛 . Tell me, for the brave, how big is your inventory?

[09:13] Nicki Clary: 44K

[09:13] Nicki Clary: I’m a virtual hoarder

[09:13] Buffy Beale: 20K 🙂

[09:14] Gentle Heron: 62 K but pretty well sorted except for notecards. (Those are my BANE!)

[09:14] JoJa Dhara: 22k

[09:14] Ozma Malibu: Ah. Where do I find the size?

[09:14] Frans Charming: wow Joja, really, that’s small.

[09:14] Jerry Buchko: Haven’t the foggiest idea

[09:14] Rhiannon Chatnoir: surprisingly 41,004 items

[09:14] Gentle Heron: Good job Joja!

[09:14] Xandi Mars: 57k

[09:14] Frans Charming: At the top of the inventory window

[09:14] JoJa Dhara: 😉

[09:14] Orange Planer: I have 10K. But we’re all nothing compared to a couple people I know who have over 200K.

[09:14] Gentle Heron: Ozma, it’s usually at the top of the inventory window, under the word INVENTORY

[09:14] Jerry Buchko: Ah thanks… 14K, rounding up

[09:15] Ozma Malibu: no, not there

[09:15] Frans Charming: A new function that was released this summer will solve this problem, it is called temporary attachments, it works through LSL call. A object with this function will ask your permission if it allowed to attach, when accepted it will attach automatically, but it wont show in your inventory. It is only temporary Attached.

[09:15] Orange Planer: Ozma – in Search, search for a letter, that’ll fill in the number.

[09:15] Praxis: me had 100k, mostly learning items but when LL upgraded their servers, me lost 75%, with no option of redeliver :((

[09:15] Frans Charming: (rezzing a coffee Machine)

[09:15] Gentle Heron: oh drat, Praxis!

[09:16] Frans Charming: Here on my side, you see a red coffee machine, if you click it you can select your beverage of preference and the beverage will ask you permission to attach itself. Give it a try. I have not tested it yet with so many users, so lets see if you can break it.

[09:16] Nicki Clary: that’s awful Praxis

[09:16] Coughran Mayo: worked!

[09:16] Jerry Buchko: Cool 🙂

[09:16] Rhiannon Chatnoir: yay – morning coffee 🙂

[09:16] Frans Charming: It seems to go a bit slower, but seems to work ok. yay

[09:17] Gentle Heron: The animation even over-rides these sit animations.

[09:17] Jerry Buchko: Oops, spilled a bit of coffee trying to clap… 😉

[09:17] CarmenLittleFawn: perfect

[09:17] Nicki Clary: of course, drinking this while sitting in SL is a recipe for spilling it

[09:17] Frans Charming: 😀

[09:17] Rhiannon Chatnoir: ha

[09:17] Jerry Buchko: This would be great to include in a meeting space… 🙂

[09:17] Frans Charming: you i’m pouring it down,

[09:17] Frans Charming: This makes the flow of attaching situational items somewhat different but a lot simpler for the new user. If you want to detach the cup, you can just click on the cup. 

Some of you might have noticed that you can Copy the coffee machine. That’s intended, it’s a freebie for you to take with you.

[09:17] Delia LakeDelia Lake hates it when she dumps coffee all over her head

[09:18] Jerry Buchko: Awesome, thanks Frans.

[09:18] Rhiannon Chatnoir: gifts!

[09:18] CarmenLittleFawn: thanks Frans 🙂

[09:18] Gentle Heron: darn, copy doesn’t work for me

[09:18] Frans Charming: ohno.

[09:18] Frans Charming: Let me set it for sale.

[09:19] Frans Charming: should be for sale for 0.

[09:19] Buffy Beale: that works 🙂

[09:19] Frans Charming: great

[09:19] Coughran Mayo: Got it!

[09:19] Nicki ClaryNicki Clary is wondering if she’ll get a caffeine rush

[09:19] Gentle Heron: Thank you Frans, now it works.

[09:19] Gentle Heron: Only a virtual one, Nicki.

[09:19] Praxis: TYSVM

[09:19] Delia Lake: ty 😉

[09:19] JoJa Dhara: hmm item 22.001

[09:19] Frans Charming: (rezz TwitterHud)

[09:19] JoJa Dhara: 😉

[09:19] JoJa Dhara: thks

[09:19] Nicki Clary: thanks Frans

[09:19] Orange Planer: “Tools for virtual engagement.” Doesn’t that sound warlike?

[09:20] Jerry Buchko: Got it. Thanks, Frans.

[09:20] Glitteractica Cookie: not at all

[09:20] Rhiannon Chatnoir: ha

[09:20] Pathfinder Lester: lol

[09:20] Frans Charming: Besides just cups, you can also temporary attach HUDs this way. This can be great for sim wide events, where you want to provide a map or a schedule of events, that is simple to attach. Over here on my side you can see a new box a TwitterHud, if you click it, it will ask you to attach. It will attach to the right of your screen, and shows the mobile twitter page with my latest tweets.

[09:20] Orange Planer: Speaking of events….

[09:21] Frans Charming: Normal websites look kinda small and squashed on hud, especially because we don’t want a HUD to fill the whole screen, for a HUD with web on a prim you could create specific small web pages that are catered to the form factor.

[09:21] Orange Planer: And seeing that Pathfinder is here….

[09:21] JoJa Dhara: (brb.. rl madness)

[09:21] Jerry Buchko: Oh very cool! 😀

[09:21] Glitteractica Cookie: Orange, we have open announcements at end of meeting

[09:21] Orange Planer: I had an idea that one could use pathfinding nonplayer characters to lead people to the events at a region.

[09:21] Glitteractica Cookie: please save taht for the open mic session thanks

[09:21] Praxis: Twitter HUD, PLZ?

[09:22] Frans Charming: Praxis you don’t get it when you click it?

[09:22] Frans Charming: Orange, yea I’m not talking about pathfinding today, but that sounds like a great idea.

[09:22] Gentle Heron: Praxis, I had to “touch” it

[09:22] CarmenLittleFawn: awesome Frans ty 🙂

[09:22] Praxis: the RL URL?

[09:23] Jerry Buchko: So you could basically do the same thing for a web based chat window right?

[09:23] Frans Charming: To detach the twitterhud you might ahve to click the ground firts and then right click the hud to select detach.

[09:23] Jerry Buchko: And this would display an active chat even as I’m moving around in SL space…

[09:23] Nany: HUD filling the whole screen briefly is actually kind of a cool effect in some cases.

[09:24] Nany: works for immersive stories

[09:24] Frans Charming: Yes, there a definitely cases where it could be cool nanny.

[09:24] Jerry Buchko: @Nany, Yes. It would be cool if the HUD could be minimized & maxed on click or key command…

[09:24] Frans Charming: @jerry, that is possible to some extent to do.

[09:25] Jerry Buchko: Cool! 😀

[09:25] Nany: Jerry, there are good examples of that here in SL. Good game at Mad Pea uses that effect very well.

[09:25] Frans Charming: (rezzing bookmarker)

[09:26] Jerry Buchko: @Nany, Thanks for the pointer. Love to see examples of stuff like this.

[09:26] Frans Charming: You don’t necessarily need webhosting for small webpages for a HUD or a inworld screen. It is actually possible to host small and simple webpages inside second life. One of our clients wanted a way to store small lists of links inside SL. This virtual bookmarker here stores the urls and hosts the webpages inside the scripts in the prims.

[09:27] Frans Charming: We created four categories of items that you can select by clicking on the books, it will actually change the category showed for everyone, but you can also browse and click links within the page, which will be just locally for you. It was intended for a small office space, and I’m not sure what will have happen if we all start clicking the books. 😛

[09:27] Orange Planer: Holy mackerel, that is one long URL!

[09:27] Frans Charming: That’s the trick Orange, the url is the actual part of the content.

[09:28] Frans Charming: You can describe html inside the url.

[09:28] Frans Charming: Btw you might ahve to click the screen to see the webpage.

[09:28] Virtual Bookmarks (0.9.6) (NPC): Right click this link to open it in your external browser:

[09:28] Jerry Buchko: It worked 🙂

[09:28] Frans Charming: As you can see the books actually move and open when you click.

[09:29] CarmenLittleFawn: 🙂 yes

[09:29] Frans Charming: And we made a special category for links to pdf, to open them outside sl

[09:29] CarmenLittleFawn: nice

[09:30] CarmenLittleFawn: impressive

[09:30] Frans Charming: But, to reiterate, is taht the small list pages, are hosted from inside SL.

[09:30] Virtual Bookmarks (0.9.6) (NPC): Right click this link to open it in your external browser:

[09:30] Nicki ClaryNicki Clary agrees with Carmen

[09:30] Orange Planer: I’m confused.

[09:31] Frans Charming: I’m not able to give you all access to add content, but it possible to add new content. and remove it too.

[09:31] Orange Planer: The HTML displayed is a set of links elsewhere on the Internet, or links in SL?

[09:31] Frans Charming: The link go to content to outside of SL.

[09:31] CarmenLittleFawn: nods ok

[09:31] Frans Charming: The page itself is hosted from SL.

[09:31] Praxis: does it matter what view is used to enable all that is shown, plz?

[09:32] Orange Planer: OK, so the page is hosted from the text in the URL of the prim.

[09:32] Orange Planer: It just needs to be formatted correctly to work, yes?

[09:32] CarmenLittleFawn: good ? Praxis

[09:32] Frans Charming: What do you mean with View, Praxis?

[09:33] Praxis: oppps, typonese stepped up, it should read viewer, sorry

[09:33] Frans Charming: Orange I can answer it more fully later.

[09:33] Frans Charming: This webserver in a prim not totally my own creation as it works with Void Singer’s Teacup LSL webserver.

[09:33] Orange Planer: I would LOVE to have a discussion with you about it. Hit me up anytime.

[09:33] Frans Charming: Lastly I want to show and talk about the new teleport function. Often we have wanted to teleport in a group automatically for tours, or provide a HUD that give a list of teleports in a sim or for large events. And we ended up having to type a slurl in chat, or get several popups or the worldmap that opens to teleport. With TeleportAgent function in SL, we can give any object we own/attachment the right to teleport us.

[09:33] Frans Charming: What this means is that for instance we can create a HUD/attachment that has to ask only once for teleport permission and then is able to teleport you with a simple click on a location on the HUD, or by some other input. A tourguide could for instance give these objects and have people be teleported on his command, by a script that interfaces with the scripts in the objects.

[09:33] CarmenLittleFawn: ohter views, like phonenix, or Singularity not ever body use sl viewers

[09:34] CarmenLittleFawn: otheR*

[09:34] Frans Charming: (Rezzing item)

[09:34] Gentle Heron: Frans, that also sounds useful for helping people who have difficulty maneuvering in SL because of poor or nonexistent keyboarding and mousing.

[09:35] Frans Charming: Caveat, this teleport function doesn’t work with a temporary attachment, so when you click the Box on my side it will actually give you a hud that have to wear from your inventory. Once you attach the HUD you will get a popup asking permission to teleport. If you confirm, you can use the HUD to teleport between the Vesuvius Sim and this Sim. (watches everyone disappear :P)

[09:35] CarmenLittleFawn: Very nice

[09:35] Frans Charming: Yes gentle.

[09:35] Frans Charming: This can be used for instance for roleplay too. You could design a area where people have to wear this, and when they bump into a door, they will be teleported to another room. SciFi role players actually use this so they can walk in the Stargates or Teleporters to automatically be teleported.

[09:35] Rhiannon Chatnoir: try to hold off on testing it and teleporting away

[09:35] Buffy Beale: lol Rhi

[09:36] Frans Charming: hah.

[09:36] Gentle Heron: talking to an empty room here, Rhiannon

[09:36] Frans Charming: I’m at the end.

[09:36] Frans Charming: So questions.

[09:36] Rhiannon Chatnoir: yes we can do some quick questions… will you be around after too for any deeper ones?

[09:36] CarmenLittleFawn: the ? about other viewers pls

[09:36] Frans Charming: Yes I will stay here for more questions

[09:37] Frans Charming: Carmen all this what I showed is based on server code, so it works with other Viewers too. And most 3rd Party viewers have Web on a Prim.

[09:37] Kayleeen: ciao

[09:37] Jerry Buchko: lol, very cool 🙂

[09:37] CarmenLittleFawn: 🙂 ty

[09:37] CarmenLittleFawn: very nice

[09:38] Buffy Beale: QUESTION: Frans I love the twitter garden but will it affect the sim here if it’s used by a lot of offices?

[09:38] Kayleeen: good afternoon

[09:39] CarmenLittleFawn: waves kay

[09:39] Buffy Beale: or maybe we could just put out one for NPSL

[09:39] Frans Charming: Well it is a scripted things so lots of it will have some effect. But it could be negated, by slowing the updates down when the sim is going slower.

[09:39] Orange Planer: Let me check stats.

[09:39] Rhiannon Chatnoir: I think In Kenzo had Frans put out the twitter garden in the past for events

[09:39] Buffy Beale: ok thanks it seems a fun way to bring in more content

[09:40] Rhiannon Chatnoir: Lets thank Frans for speaking to us today!

[09:40] CarmenLittleFawn: clapping, clapping ty very much Frans

[09:40] Nicki Clary: Thanks so much!

[09:40] Zinnia Zauber: Thank you Frans!

[09:40] Gentle Heron: Frans, this was wonderful! I have lots of new ideas of ways to use these tools in my community. Thank your for sharing.

[09:40] Coughran Mayo: Very Useful Info!

[09:40] Xandi Mars: ty

[09:40] Frans Charming: I know it was a lot to take in, so feel free to im me later or stay after to ask questions.

[09:40] Zinnia Zauber: He helps us all become more bright!

[09:40] Buffy Beale: great going Frans thanks a lot!

[09:40] Rhiannon Chatnoir: yes thank you

[09:40] Frans Charming: 😀

[09:40] Delia Lake: ty Frans. this was great!

[09:41] Nicki ClaryNicki Clary applauds

[09:41] Jerry Buchko: Yes, very cool! Some very creative ideas 🙂

[09:41] Orange Planer: Considering there’s 38 of us here today… there is some lag, but it’s not bad. There’s ~.125 ms spare time on the region and script time is running anywhere form 9 to 14 ms.

[09:41] Pathfinder Lester: nicely done

[09:41] Frans Charming: Glad you appreciate it. 😀

[09:41] Zinnia Zauber: Not just with LED lights, I still have mine from SLCC you gave me!






[09:41] Rhiannon Chatnoir: Now, it’s time for Open Mic

[09:41] Rhiannon Chatnoir: Does anyone have any announcements today?

[09:41] Brena BenoirBrena Benoir raises hand

[09:42] Rhiannon Chatnoir: I wanted to also say – while we have a good crowd here… I will be sending out emails to those who have offices here on the new Memo of Understanding

[09:42] Rhiannon Chatnoir: if you want a heads up prior to that, the new Memo is up at

[09:43] Rhiannon Chatnoir: also if you are interested in becoming a member here at NPC – have a look

[09:43] Rhiannon Chatnoir: OK, Brena 🙂

[09:43] Brena Benoir: NPC Halloween Party at Wharf Ratz on October 30 from 7-9pm SLT

[09:43] Buffy Beale: hand up Rhi

[09:43] Brena Benoir: Also Thanks to all those who came out to support Common Ground Monethly Networking last evening.

[09:43] Rhiannon Chatnoir: yes thanks everyone on that

[09:44] Rhiannon Chatnoir: ok, Buffy

[09:44] Buffy Beale: I don’t know if it was mentioned last week, but I recently found out that DJ Earnshaw has passed away

[09:44] Buffy Beale: DJ was one of our mentors here and was so helpful for many

[09:45] Nany: Good guy

[09:45] Zinnia Zauber: Yes, great guy!

[09:45] Buffy Beale: he did a lot of the scripting and helped me so much when we were making the teleport systems

[09:45] Rhiannon Chatnoir: yes, am still looking for any thoughts/comments on DJ so we can post a tribute on our NPC blog

[09:45] Gentle Heron: He definitely will be missed in many places in SL

[09:45] Ozma Malibu: yes, he loved to help

[09:45] Buffy Beale: I’ll miss his amazing talent and his special presentation tools he made for us

[09:46] CarmenLittleFawn: 🙂

[09:46] Rhiannon Chatnoir: if others have thoughts.. feel free to share now.. will paste these to that post… or IM me if you are more comfortable

[09:46] Buffy Beale: I was wondering what had happened to him because I noticed he wasn’t coming and he was a regular, and I’m very sorry the sad news

[09:47] Buffy Beale: thoughts to his family and know that he contributed much to the NPC

[09:47] Buffy Beale: he will be missed.

[09:47] Buffy Beale: thanks, that’s it


[09:47] JoJa Dhara: Sigh so true

[09:47] Orange PlanerOrange Planer notes obvious undiscovered capslock issue

[09:47] CarmenLittleFawn: it surely is

[09:48] Rhiannon Chatnoir: yes

[09:48] Dancers Yao: yes it is

[09:48] Rhiannon Chatnoir: thanks Buffy on that

[09:48] Ozma Malibu: I knew he had health issues but he didn’t let that slow him down here, just explained that he couldn’t travel

[09:48] Buffy Beale: you’re welcome, I’ll really miss him, he was brilliant and could script like nobody I know

[09:48] Rhiannon Chatnoir: 🙂

[09:49] Rhiannon Chatnoir: anyone else have any announcements

[09:50] Rhiannon Chatnoir: if not we can close things up for this week – next week Pathfinder (John Lester) will be presenting

[09:50] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:


 -Nonprofit Commons Blog:

 – Wiki:

 – Twitter:

 – Facebook:

 – Google Group:

 – Google Calendar:



About TechSoup the sponsors of the Nonprofit Commons:





[09:50] Rhiannon Chatnoir: Thanks everyone and see you next week!

Written by: Rhiannon Chatnoir

Pay It Forward – Transcript from Collaborative Community Planning Workshop on Sept 21, 2012

Unabridged Transcript from the Nonprofit Commons in Second Life 5th Anniversary Celebration Active Collaborative Community Planning Workshop we had on September 21, 2012 to create solutions for all our unify goals for the Virtual Vision 2020 – an initiative to develop a plan for the Second Life community.

[20:31] Zinnia Zauber: Welcome!

[20:31] JenzZa Misfit: in RL we would say : you cant all talk at once
..but in SL .. yes we can
[20:31] JenzZa Misfit: 🙂
[20:31] JenzZa Misfit: and it works

[20:31] Sister Abeyante yawns and consults her time zone map to wonder
where in the world it is not in the middle of the night…

[20:31] Zinnia Zauber: Please have a seat on a cupcake.
[20:31] Zinnia Zauber: Yes, we tried to hit all timezones with events.

[20:31] Orange Planer: Middle-east and further east, Sister.

[20:31] Brena Benoir: While the world sleeps, we plan the takeover lol

[20:32] Pam Broviak (pam.renoir): lol 🙂

[20:32] Brena Benoir: Hello Aunty

[20:32] Gramma Fiddlesticks: Evening Everyone.

[20:32] DJ DyVerse (urbanskribbles): waves

[20:32] Pamala Clift: Greetings all

[20:32] JenzZa Misfit: ( Ive done that … set clock / get up / for
something awesome online at 3 am / )

[20:32] Mrs. G.G. Mauer (aunty.lockjaw): Hello Brena

[20:33] Zinnia Zauber: Welcome everyone!
[20:33] Zinnia Zauber: I want to give everyone some time to arrive.
[20:33] Zinnia Zauber: Please invite your friends and groups to join us!
[20:34] Zinnia Zauber: Welcome to the Nonprofit Commons in Second Life
5th Anniversary Celebration
[20:34] Zinnia Zauber: The Nonprofit Commons in Second Life is a
community of social benefit organizations managed by a community of
volunteers and sponsored by the nonprofit organization TechSoup
[20:34] Zinnia Zauber: We have had several events today!
[20:35] Zinnia Zauber: I am thrilled that we have this workshop to end
the celebration on.
[20:35] Zinnia Zauber: Thank you all for joining us.
[20:35] Zinnia Zauber: This is our Workshop Agenda
8:30 PM Introductions
8:40 PM Explanation of Community Planning and Virtual Vision 2020 purpose
8:50 PM Breakout groups discussion of goals and identification of who
might help achieve goal
9:20 PM Presentation of breakout group solutions and strategies
9:40 PM Build partnerships to lead by example
[20:36] Zinnia Zauber: Please come on down and have a seat on a cupcake!
[20:36] Zinnia Zauber: Thank you for coming! This workshop is in chat.
[20:36] Zinnia Zauber: We hope to share this transcript.
[20:37] Zinnia Zauber: So, I am warning you! I am taking names!
[20:37] Zinnia Zauber: 😉

[20:37] Orange Planer: My number is….

[20:37] Zinnia Zauber: I would like to introduce myself, I am Zinnia Zauber
[20:38] Zinnia Zauber: I am the chair of the Nonprofit Commons’ Mentors.
[20:38] Zinnia Zauber: I will be our MC tonight
[20:38] Zinnia Zauber: or you can call me Julie, your cruise director.

[20:38] Pamala Clift: lol

[20:39] Orange Planer: Oh man are you dating yourself or what.

[20:39] Zinnia Zauber: We have Pam Broviak as our lead for the workshop.
[20:39] Zinnia Zauber: yeah, I am.
[20:39] Zinnia Zauber: We like to start our sessions with introductions.

[20:39] Pam Broviak (pam.renoir): Hello everyone – and thanks to NPC
for hosting this workshop

[20:40] CarmenLittleFawn: Hi 🙂

[20:40] Zinnia Zauber: I encourage you to share who you are in RL if
you like, what orgs or groups you are with, and remember
[20:40] Zinnia Zauber: Smiles everyone, smiles!

[20:40] JenzZa Misfit: hi ! I am *filtered*

[20:40] DJ DyVerse (urbanskribbles): da plane da plane

[20:41] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, NPC member

[20:41] CarmenLittleFawn: giggles, Hi I am Lorna Hawkins, with Drive
By Agony/Keeping Kids Safe out of Los Angeles California

[20:41] Sister Abeyante: Sister Patrice Colletti, SDS Milwaukee, WI
*** @SisterAbeyante ***
@TechTips4Usds *** as well as a
volunteer with Virtual Ability, Inc.

[20:41] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities
and Arts Alliance, Sequim, Olympic Peninsula, Washington. @renneemiko I teach with
Peninsula College and chair the University of Washington’s Virtual
World Alumni org.

[20:41] Gentle Heron: Virtual Ability, Inc.

[20:41] Ozma Malibu: Sandy Andrews, Floaters Org, currently in AZ and NPC member

[20:41] DJ DyVerse (urbanskribbles): Ricky, DJ DyVerse hiv/aids and
health advocate and blogger
[20:41] DJ DyVerse (urbanskribbles): and milk drinker
[20:41] DJ DyVerse (urbanskribbles): lol

[20:42] Zinnia Zauber: lol

[20:42] Pam Broviak (pam.renoir): Pam Broviak – an engineer working in
local government in Illinois and facilitator for the Virtual Vision
2020 community plan

[20:42] Dancers Yao: Kara Bennett in Los Angeles, Elder Voices, Inc.
works with human rights and health care

[20:42] Namaara MacMoragh: Gloria Kraegel, nonprofit consultant
(, owner of Etopia Community sims
(, and working with BEST
( in Tacoma WA.

[20:42] Pamala Clift: Pamala Clift- The Roadside Philosopher, author
of Virgin’s Handbook on Virtual Relationships’s+handbook+on+virtual+relationships
and CEO of Virtual Handhold, LLC

[20:42] Zinnia Zauber: Please take a moment to introduce yourself if
you are just joining us.
[20:43] Zinnia Zauber: Great to see so many people from the wonderful
state of Washington!
[20:43] Zinnia Zauber: Just bragging, sorry.

[20:43] fate Paule: Penny Condoll, ED of the Brain Energy Support
Team, BEST, an advocate for individuals with a brain injury, our focus is peer-peer support and

[20:43] Zinnia Zauber: 🙂

[20:43] Gramma Fiddlesticks: Gramma Fiddlesticks, long time SL’er who
teaches SL skills for several SL school/help groups as well as work
with CF University group in support of their non-profit activities
here in SL.

[20:43] fate Paule: 🙂 i agree zinnia

[20:44] Zinnia Zauber: Yay fate!
[20:44] Zinnia Zauber: Thank you all for introducing yourself!
[20:44] Zinnia Zauber: This is a wonderful way we find connections and
make new friends!
[20:44] Zinnia Zauber: Have you been reading each other’s profiles?

[20:44] Gramma Fiddlesticks: of course!

[20:45] Zinnia Zauber: Awesome!

[20:45] CarmenLittleFawn: not yet, but I will 🙂

[20:45] Zinnia Zauber: I think our Profiles are a way we share what
communities we belong to in SL.
[20:45] Zinnia Zauber: What do those communities actually say about us?
[20:46] Zinnia Zauber: Let me remind you of our agenda again.

[20:46] Orange Planer: Are you asking for feedback?

[20:46] Zinnia Zauber: We got through the first part!

[20:46] Zinnia Zauber: Orange you will find I ask questions for engagement.
[20:47] Zinnia Zauber: So you are welcome to respond.

[20:47] Brena Benoir: I think that depends on the person and their
reason for being here in SL

[20:47] Orange Planer sets up a pair of speakers next to Zinnia’s microphone.

[20:47] Zinnia Zauber: And, I take dark chocolate offerings.

[20:47] Gentle Heron: Zinnia, are they rhetorical or can we respond

[20:47] Zinnia Zauber: They are both.
[20:47] Zinnia Zauber: So I am totally fine with you answering them
[20:47] Zinnia Zauber: Because I know that I am not being interrupted.
[20:48] Zinnia Zauber: I want those answers!
[20:48] Zinnia Zauber: hehe
[20:48] Zinnia Zauber: Welcome Dude!
[20:48] Zinnia Zauber: Thanks for joining us

[20:48] Gentle Heron: I find it’s useful to look at others’ profiles
and group lists in SL. That often tells me more on first meeting a
person here than I could learn by first meeting them in RL.

[20:48] JenzZa Misfit: back , sorry .. I’m JenzZa .. alot of you know
me from the production team for Metanomics in SL , the rest is
complicated but interesting …so here’s my number, call me maybe ! *
Jenny Jenny ..8 6 7 5 3 .. 0 .. 9 *
[20:49] JenzZa Misfit: re: see profile

[20:49] PowerchairDude: hello

[20:49] Zinnia Zauber: Yes, great answer Gentle!
[20:49] Zinnia Zauber: 9 e 9 nine

[20:49] JenzZa Misfit: lol

[20:49] Sister Abeyante: I agree- our groups are a peek into us- our
interests and priorities.

[20:49] JenzZa Misfit: I already love you Zinnia !

[20:49] Sister Abeyante scans her groups and starts hiding some….

[20:49] Zinnia Zauber: So, with reading those profiles we make discoveries

[20:49] Pam Broviak (pam.renoir): 🙂

[20:50] Orange Planer: OMG!

[20:50] Zinnia Zauber: Do you make friend requests because of what you discover?

[20:50] DJ DyVerse (urbanskribbles): has no groups so I represent my
dementia very well lol

[20:50] CarmenLittleFawn: mmmhmmm

[20:50] Orange Planer: I just discovered all my friends are….
[20:50] Orange Planer: VOLUNTEERS!

[20:50] Zinnia Zauber: lol

[20:50] Gentle Heron smiles at Orange’s discovery
[20:50] Gentle Heron: That also says something about you, who your friends are.

[20:50] Zinnia Zauber: ha DyVerse

[20:50] PowerchairDude: lol

[20:51] Zinnia Zauber: right
[20:51] Zinnia Zauber: Why do we make friends in Second Life?
[20:51] Zinnia Zauber: Do we want to find a community that we can belong to?

[20:51] DJ DyVerse (urbanskribbles): so I can make them listen to me play music

[20:51] Zinnia Zauber: yes! That is true!

[20:51] JenzZa Misfit: .. I am actually suspicious of any group that
would actually have me .. as a member *scribbling notes*

[20:51] Namaara MacMoragh: like-minded firends, professional collaborations,

[20:51] Orange Planer: They’re patient with me when I forget who they are.

[20:51] Zinnia Zauber: wonderful!

[20:52] Gramma Fiddlesticks: some of us make friends here because our
rl contacts are limited.

[20:52] Zinnia Zauber: Ah, very good Gramma!
[20:52] Zinnia Zauber: That is the power of virtual worlds, right?

[20:52] DJ DyVerse (urbanskribbles): because we share similar paths and stories

[20:52] Zinnia Zauber: Yes yes

[20:52] Gramma Fiddlesticks: Exactly Zinnia

[20:53] Zinnia Zauber: this is great!

[20:53] Namaara MacMoragh: I agree with Gramma… for myself I really
don’t get out much and this has been a great way to meet people I like
without the barriers often presented in RL.

[20:53] Dancers Yao: I enjoy meeting people from different cultures…

[20:53] Zinnia Zauber: yes!

[20:53] Brena Benoir: Maybe we see something in a profile that sparks
our interest

[20:53] Zinnia Zauber: How many of us have met our SL friends in RL?

[20:53] Gramma Fiddlesticks: I have met some. =)

[20:53] Sister Abeyante: Sometimes, friending is about building
community, but more often, it’s about connecting..then after
coonecting, getting to know someone…then after connecting, and
getting to know the person, THEN a sense of communty.

[20:53] Brena Benoir: I have

[20:53] Namaara MacMoragh: I’ve met a couple of them. Not as many as
Coughran. 🙂

[20:53] Dancers Yao: a few

[20:53] DJ DyVerse (urbanskribbles): ummmm i have meet them virtualy
without their avatar

[20:53] Zinnia Zauber: I have.

[20:53] DJ DyVerse (urbanskribbles): lol

[20:53] JenzZa Misfit: I am and have been in SL since 06 .. actually
as my RL work and the friends collection is a happy accident and
awesome by-product !

[20:54] PowerchairDude: excure me do you have a problem with your
avatar Pam or is that your avatar, I have had a problem with my avatar
and have figured out how to fix it.
[20:54] PowerchairDude: excure*

[20:54] Brena Benoir: not sure we can even think about competing with
him on that one Namaara

[20:54] Pam Broviak (pam.renoir): am i smoke? it looks find to me
PowerchairDude – what do you see?

[20:54] Zinnia Zauber: Are you seeing Pam as a cloud?

[20:54] Orange Planer: Yes, I am.

[20:54] Zinnia Zauber: I see that too.

[20:55] PowerchairDude: yes

[20:55] Par (parhelion.palou): Yes

[20:55] Gramma Fiddlesticks: not seeing “all” of her.

[20:55] CarmenLittleFawn: no

[20:55] Dancers Yao: yes

[20:55] CarmenLittleFawn: I see her

[20:55] Brena Benoir: I am seeing a missing section 🙁

[20:55] Pam Broviak (pam.renoir): 🙂

[20:55] Brena Benoir: I thought it was me

[20:55] Gentle Heron: yes cloudy with a chance of meatballs maybe?

[20:55] Zinnia Zauber: awww

[20:55] Gramma Fiddlesticks: same for me Brena

[20:55] Zinnia Zauber: lol

[20:55] Pam Broviak (pam.renoir): let me check what i am wearing

[20:55] Sister Abeyante shrugs and assumed it is just “SL”! LOL

[20:55] Pamala Clift: just a cloud

[20:55] Brena Benoir: rofl Gentle

[20:55] Orange Planer: I’m not worrying about a cloud avatar.

[20:55] CarmenLittleFawn: lag

[20:55] Gramma Fiddlesticks: I thought perhsps she was wearing a mesh
clothign item. sometimes those don’t fully rez for me.

[20:55] Orange Planer: That issue will resolve itself.

[20:55] Pamala Clift: just add a new set of eyes and it resets

[20:55] Zinnia Zauber: It is okay, she is full of solid things to say!

[20:55] Gentle Heron: Right this is SL… we can move on.

[20:55] Zinnia Zauber: Yay!

[20:56] Gentle Heron: There she comes now.

[20:56] Zinnia Zauber: Now we can see you!

[20:56] Gramma Fiddlesticks: there she is!

[20:56] Pam Broviak (pam.renoir): although it is scary to start taking
things off i tried 🙂 did i get it?

[20:56] PowerchairDude: it happens

[20:56] Zinnia Zauber: Okay, I am going to have Pam share with us now.
[20:56] Zinnia Zauber: Explanation of Community Planning and Virtual
Vision 2020 purpose
[20:56] Zinnia Zauber: Please have a seat with JayR.

[20:57] Pam Broviak (pam.renoir): Thanks Powerchair for letting me
know I was hollow! 🙂
[20:57] Pam Broviak (pam.renoir): Virtual Vision 2020 is an attempt to
capture the community’s thoughts, ideas, opinions, and goals for
Second Life.

[20:57] PowerchairDude: me either but I just wasn’t sure so I asked
[20:57] PowerchairDude: lol

[20:57] Pam Broviak (pam.renoir): Modeled off the community planning
process that takes place in communities all across the world, this
virtual plan can help the Second Life community define itself, set
goals for its future, and offer a roadmap for success.

[20:57] PowerchairDude: your welcome

[20:58] Pam Broviak (pam.renoir): A community plan helps people
anticipate and prepare for their collective future.
[20:58] Pam Broviak (pam.renoir): More specifically it explains why
the plan is needed, identifies community goals and objectives,
compares options and sets priorities, and suggests actions and
solutions and explores how well they might meet expectations of the

[20:58] Pamala Clift: *raises hand*. Do we have LL buy in as well.. so
they don’t pull the rug out from under our expectations?

[20:59] Orange Planer: The LAST thing you want is “LL buy-in.”

[20:59] Pam Broviak (pam.renoir): I had tried to contact them
initially because I believe it would be best to have their
involvement, but I never heard from them at all

[20:59] Gentle Heron: I’d like to ask about background assumptions for
this proposed effort. I see several stated on the website:
A healthy and sustainable economy is important to the success of a community.
An interesting and vibrant culture is important to the success of a community.
Education is important to every community.

Would you please share other assumptions of Virtual Vision2020?

[20:59] Par (parhelion.palou): LL’s involvement in SL is minimal
trending to non-existent

[20:59] Pamala Clift: if they change the platform.. nothing we do will matter

[20:59] Gramma Fiddlesticks can vouch for that Orange!

[20:59] Pam Broviak (pam.renoir): Have any of you participated in a
plan in your RL communities?

[20:59] Orange Planer: If I might interject a comment….

[21:00] Sister Abeyante: @Pam- I have (participated in RL community planning)

[21:00] Orange Planer: The problem with LL buy-in is that they change
direction, thus negating anything anybody has done that ties in with
that “buy-in.”

[21:00] Brena Benoir: Employer strategic planning teams

[21:00] Pam Broviak (pam.renoir): go ahead Orange and then I’ll
address Gentle’s question

[21:00] Gentle Heron: Yes, I’ve participated in planning under several
different levels of “community”

[21:00] Zinnia Zauber: I was on our city planning committee.

[21:00] Orange Planer: The result is that plans and organization get
destroyed, and I have direct experience with this.

[21:01] Pam Broviak (pam.renoir): If you’ve participated in RL on a
committee you realize the benefit of having the “governing” authority

[21:01] Orange Planer: While LL may change the platform, they aren’t
changing anything NPC does, which is all about communication.

[21:01] Pam Broviak (pam.renoir): unfortunately here I am not sure LL
realizes the benefit of their involvement

[21:01] Orange Planer: LL doesn’t care, Pam.
[21:01] Orange Planer: That’s not what they’re about.

[21:01] Pamala Clift: that is my point.. if this becomes a gaming
platform that eliminates notices.. screws up the marketplace.. locks
down sims.. what do we really hope to do?

[21:01] Dancers Yao: yes…we help with issues of discrimination,
prejudice, gang violence

[21:01] Pam Broviak (pam.renoir): I am not sure if it is not caring or
not getting it

[21:01] CarmenLittleFawn: nods

[21:01] Orange Planer: Not care.
[21:02] Orange Planer: Plenty of them “get it,” but business interests
have always driven them towards a different goal.

[21:02] JenzZa Misfit: so true Orange , and we should not be surprised
by that really.

[21:02] Pam Broviak (pam.renoir): anyway, I had thought the plan idea
would have to be abandoned until I saw what happened with SL9B and
realized the community can still plan

[21:02] Zinnia Zauber: Regardless of LL, we need to work together.

[21:02] CarmenLittleFawn: nods

[21:02] Pam Broviak (pam.renoir): That could be Orange

[21:02] DJ DyVerse (urbanskribbles): I have seen the LL culture change
over the years it is no longer sl community based but LL business

[21:02] CarmenLittleFawn: yes

[21:03] Pam Broviak (pam.renoir): for example, in our city our
churches create their own community plans without our participation
and it is important for them to still do so even though the city is
not involved in it

[21:03] Ozma Malibu: today has made me optimistic. so much was
showcased, and it all has implications

[21:03] JenzZa Misfit: We have to remember that LL is a company
selling a product ( SL ) to it’s customers ( the community )

[21:03] Gramma Fiddlesticks: byt don’t you all see, as long as they
don’t take down the gird, SL9B proved we CAN still operate as a
communities here and do what we’ve always done.

[21:03] Orange Planer: Pam – when the SL Mentors broke up, LL started
another program, this time independently run, to create mentor groups
that simply fulfilled a number of criteria. For the most part those
groups are not well organized, but at least three of them are, and
they plan and communicate quite well on their own.

[21:03] Gramma Fiddlesticks: *grid

[21:03] Pam Broviak (pam.renoir): Gramma that is what I had thought
too so figured it would be worthwhile to at least try to develop a

[21:03] Orange Planer: Your experience with SLB only verifies that.

[21:04] Gramma Fiddlesticks: People said it couldn’t be done. But
thewe DID DO IT! And it was a great success!

[21:04] Pam Broviak (pam.renoir): Exactly Orange, if we identify goals
that the community can make happen then it will be successful

[21:04] Orange Planer nods

[21:05] Gramma Fiddlesticks: there’s an old saying about that you know. =)

[21:05] Ozma Malibu: sometimes, people’s voices are heard by going
outside the community, and then the powers that be say “oh – I didn’t
realize that what you are doing, is also good for me.” But this may be
a last chance. They may be hoping that, as the Arizona governor says,
we will all just self-deport. Leave, and then not be a bother. Well,
sometimes I am optimistic.

[21:05] Pam Broviak (pam.renoir): we can also try to identify goals
that only LL can do and then it is up to them to decide if our well
being and happiness mean enough to them to take on meeting those goals

[21:05] Zinnia Zauber: We can agree that LL has their issues. I always
say, “Solutions, not excuses.” Which is why we are here!
[21:05] Zinnia Zauber: Great, Pam!

[21:06] CarmenLittleFawn: mmhmm

[21:06] Pam Broviak (pam.renoir): Gentle – you brought up a great
question – the foundation of the plan really

[21:06] Gramma Fiddlesticks: LL is a business. WE are the “SL communities.

[21:06] Zinnia Zauber: Very good, Gramma. Yes.

[21:06] Pam Broviak (pam.renoir): I approached it as we would if we
were in a RL community just changing it to accommodate the virtual

[21:07] PowerchairDude: ooh pictures huh?

[21:07] Pam Broviak (pam.renoir): so i focused on economy education
and culture along with land and infrastructure – all those things are
what supports a RL plan

[21:08] Pamala Clift: Well connection and notices that are so small
and you cant open them to read.. sims locking down components for the
gaming and gltiches that work oppostie the community good? …

[21:09] Pam Broviak (pam.renoir): of course, if anyone brings up
another element it should definitely go into the plan

[21:09] Sister Abeyante: @Pam- a question: can a community thrive and
be vibrant even if some or one of those components you just listed is
missing or weak?

[21:09] Pam Broviak (pam.renoir): @Sister – it can if the weak element
is not important to that community

[21:09] Gentle Heron: So I’m noting that one underlying assumption is
that virtual communities have the same components are RL ones.
[21:10] Gentle Heron: *as RL ones

[21:10] Pam Broviak (pam.renoir): Pamala – those are exactly the type
of infrastructure issues to identify

[21:10] Dancers Yao: yet it helps in a RL community to be able to vote
for the people in charge….

[21:10] Pamala Clift: I love this platform.. fight to pull people
together.. and use it for education.. ..but as I am watching the
values of the community being squashed.. .. I have less hope.

[21:10] Namaara MacMoragh: You have a good point, Gentle.

[21:10] Pam Broviak (pam.renoir): @Gentle – yes I watch RL communities
closely and have watched SL since I Joined – i am amazed by the
similarities – not sure how others have viewed this?

[21:10] Orange Planer: Pamala, are you aware that Linden Research is
embarking on a multi-year, multi-million dollar effort to speed up the

[21:11] JenzZa Misfit: for Steam …

[21:11] Pam Broviak (pam.renoir): @Dancers – although we cannot vote
for our “overlords” we can suggest a goal of an elected community
representative group

[21:11] DJ DyVerse (urbanskribbles): is the plan taking in
consideration other virtual worlds or just second life?

[21:12] PowerchairDude: ???? your what??

[21:12] Pam Broviak (pam.renoir): @DJ this plan is just looking at SL.
Although I am involved in another community plan for another grid

[21:12] Sister Abeyante: Expanding on Gentles comment- would any of us
here say that, perhaps, there are additional components of community
that are unique to SL or virtual worlds?

[21:13] Orange Planer: Sister – distance communication, presence, the
ability to create one’s environment.
[21:13] Orange Planer: Virtual worlds like Second Life/ReactionGrid,
etc., all have this in common.

[21:13] Sister Abeyante nods enthusiastically in agreement… and
suggests “time shifting” and its relationship to RL geography might
also be on the list.

[21:13] Pamala Clift: I would like LL to give us notice windows that
open up.. that DONT have the time stamped on it of the notice right on
top, but just allow us to put the time of the event. Right now half
the time I can not even OPEN attachments.

[21:13] Ozma Malibu: The social cues here are different, but they have
counterparts in RL

[21:14] Namaara MacMoragh: If we operate in virtual worlds with RL
assumptions we miss the opportunities, in my opinion, to build
creative collaborations that can transform what we do in RL.

[21:14] PowerchairDude: yes and I a gree

[21:14] Namaara MacMoragh: I think we need to own our underlying
assumptions first before we can change them.

[21:14] Gramma Fiddlesticks: Pamela those are “viewer” issues.

[21:14] PowerchairDude: agree

[21:15] Pamala Clift: yes it is the viewer issues that I am concerned
about as seems they are working to close other platforms

[21:15] Namaara MacMoragh: Too often we approach what we do here the
way would in RL and thereby limit ourselves.

[21:15] Pam Broviak (pam.renoir): the viewer issues are a type of infrastructure

[21:15] fate Paule: great point Nam

[21:15] Gentle Heron nods to Namaara.

[21:15] Dancers Yao: In SL I think you can explore more imaginitive
possibilities for solving problems in a global community setting…

[21:15] Pam Broviak (pam.renoir): @Namaara that is a good point – the
counterpart to RL might be here yet if we want to enhance it or take
advantage of the virtual setting that is a goal to set

[21:15] Sister Abeyante: @ Namaara: So you are proposing that VWs have
some fundamental differences.

[21:15] PowerchairDude: I would like to see a system that doesn’t
bombard you with stuff to click on the second u get there too
[21:16] PowerchairDude: better to have a help desk with stuff to click on

[21:17] Pam Broviak (pam.renoir): So as we discuss the goals here
perhaps we should also consider in setting the goals and strategy for
meeting them the virtual setting and abilities we have

[21:17] Ozma Malibu: It’s a culture that you come to know by interacting here.

[21:17] Namaara MacMoragh: I think the opportunity to be creative is
greater in virtual worlds along with the abiltiy to truly transend

[21:17] Zinnia Zauber: Goals! Now my signs come in! Yay!

[21:17] Pamala Clift: We all have our groups and our pet projects, we
would like to be able to keep at least what we have developed.

[21:17] Pam Broviak (pam.renoir): 🙂
[21:18] Pam Broviak (pam.renoir): Zinnia has laid out four main goals
(one is open for suggestion) We would like to break into smaller
discussion groups and each group take on that goal

[21:19] Zinnia Zauber: Then we will have Presentation of breakout
group solutions and strategies.

[21:19] Gentle Heron: wait wait…. solutions? do goals have solutions?

[21:19] Pam Broviak (pam.renoir): Yes! so in each group you can
discuss that goal, explore ways to meet that goal and who might be

[21:19] PowerchairDude: sometimes

[21:20] Orange Planer: Not all goals have solutions.
[21:20] Orange Planer: Or, realistic solutions.

[21:20] Zinnia Zauber: how about aims?

[21:20] Pam Broviak (pam.renoir): if we can’t meet the goal that would
be a conclusion then and the goal would have to be abandoned

[21:20] Orange Planer: Not true.

[21:20] Zinnia Zauber: You can’t hit the target without aiming.

[21:21] Dancers Yao: we can explore possible paths to reaching goals

[21:21] Orange Planer: One can work toward a goal without knowing what
the final solution will be.

[21:21] Pam Broviak (pam.renoir): Yes Dancer!

[21:21] Gentle Heron: Paths, yes, that I understand. Paths to a goal.

[21:21] Pam Broviak (pam.renoir): and who might help us get there

[21:21] Sister Abeyante likes Dancers’ image

[21:21] Zinnia Zauber: Great!

[21:21] Sister Abeyante: Goals>>>Paths>>> Help/Resources to get there

[21:21] Dancers Yao: a mythic journey for the information age!

[21:22] Orange Planer: It’s like trying to figure out how to make a
nuclear fusion power reactor that runs consistently.

[21:22] JenzZa Misfit: ‘ rapid understanding ‘ of virtual worlds &
faster immersion ( in your dreams )

[21:22] Pam Broviak (pam.renoir): Exactly Sister!

[21:22] Gentle Heron: JenzZa, think GOAL!

[21:22] Sister Abeyante raises her hand: Where did these four come
from to start with? Maybe I missed something?

[21:22] JenzZa Misfit: goal Gentile ! goal goal ! * raising a hockey stick*

[21:23] Orange Planer notes JenZa’s north american bent.

[21:23] Gramma Fiddlesticks: but isn’t that exactly as it should be
Jenza?? When we were “born” (rezzed) in real life, didn’t we have to
leanr to walk/talk/move etc??? Why shoul dit be any different here???

[21:23] Pam Broviak (pam.renoir): We chose the goals based on the
discussions we’ve had so far – what we’ve heard from the community in
general. Zinnia left one open for suggestion or if people thought one
was not good, we can certainly change it to one we thought was better

[21:23] JenzZa Misfit: thats an unrealistic goal .. imo
[21:23] JenzZa Misfit: right Gramma .. but it took you 18 years right ?

[21:23] Sister Abeyante: @Pam- thanks for clarifying that.

[21:23] JenzZa Misfit: to learn to be a human adult ?

[21:23] CarmenLittleFawn: please state the goals and I agree with sister

[21:24] JenzZa Misfit: being an avatar is not a costume …
[21:24] JenzZa Misfit: that you can slap on and go.

[21:24] Gramma Fiddlesticks: yes in RL it did. and in here it took
less than 8 months!

[21:24] JenzZa Misfit: OK ..8 months
[21:24] JenzZa Misfit: but it doesnt take 8 minutes .. or 8 days even

[21:24] Orange Planer: Some people less.
[21:24] Orange Planer: Depends on the person.

[21:24] Pam Broviak (pam.renoir): The goals are:

[21:24] JenzZa Misfit: thats the problem

[21:24] Gramma Fiddlesticks: It took me a week to learn to walk here!

[21:25] Pam Broviak (pam.renoir): Improving onboarding of people –
similar to what you are discussing here – how to get people involved
faster and better

[21:25] Gramma Fiddlesticks: people seem to want to be able to do
everythign instantly.

[21:25] JenzZa Misfit: RLADLL ( real life attention doesnt last long ) syndrome

[21:25] Pam Broviak (pam.renoir): The next would be helping people
find things related to their interests faster and better
[21:26] Pam Broviak (pam.renoir): @Gramma – good point – and perhaps
the goal should accept that and find a way to manage it – just an idea
of how it could be approached

[21:26] JenzZa Misfit: .. the person at the keyboard at somepoint ..
gets it .. and becomes their avatar . .if they stick it out long
enough 🙂 but i rarely happens quickly I find

[21:26] Dancers Yao: and encourage exploring…like in RL learning new
skills isn’t always easy

[21:26] Pam Broviak (pam.renoir): The 3rd goal is helping people to
build partnerships, networks, relationships – creating an
environment/tools that are conducive to meeting this goal
[21:27] Pam Broviak (pam.renoir): @Dancer – good add on that one!

[21:27] PowerchairDude: I think it would be a good idea to make a
YouTube video about SL and how to use it .

[21:27] Orange Planer: Been done… for Viewer 1.

[21:27] Pam Broviak (pam.renoir): @JenzZa – that is so true – so maybe
the goal realizes it takes time and explores how to best handle that
or convey that to the user

[21:27] Gramma Fiddlesticks: agree JenzZa. Once they “get it”, they
stay and become productive, contributing members of SL. So I would
think the “goal” with that is to help them “understand” what SL is all

[21:28] PowerchairDude: thats good

[21:28] JenzZa Misfit: bingo !!!

[21:28] Orange Planer: But we’re up to Viewer 3 now.

[21:28] JenzZa Misfit: yahtzee !
[21:28] JenzZa Misfit: woot !

[21:28] Pam Broviak (pam.renoir): and the final goal would be open for

[21:28] Zinnia Zauber: Does anyone have a suggestion?

[21:29] JenzZa Misfit: put 20 of em in a room with JenzZa .. she will
sell them on SL 🙂 *heh*
[21:29] JenzZa Misfit: j/k !

[21:29] PowerchairDude: lol
[21:29] Ozma Malibu: is there a place for “getting the word out”

[21:29] Sister Abeyante: This is interesting. In a sense, all three
stated goals relate to improving the infrastructure (ie how to make it
happen fater/easier). None really relate to the culture aspect
directly… only as it is mediated by the infrastructure?

[21:29] Ozma Malibu: sharing what we’ve learned?

[21:29] Zinnia Zauber: Well, that is a good point.

[21:29] Gramma Fiddlesticks: that’s the 64K L$ question I’ve been
asking and trying to find solutions for and helping people with for
over 5 years Pam!

[21:29] Zinnia Zauber: So I have a suggestion.

[21:30] JenzZa Misfit: Sister ! i noticed that too !

[21:30] Zinnia Zauber: We are all doing such a great job brainstorming together.

[21:30] Namaara MacMoragh: I agree with Sister Abeyante on that.
[21:30] Orange Planer: There’s one key point that nobody explains to
new residents that completely blows their mind.

[21:30] Ozma Malibu: relating to other groups that aren’t in SL, but
have something in common?

[21:30] Zinnia Zauber: Let stay together and cover each goal as a big team.

[21:30] Pam Broviak (pam.renoir): @Sister – culture could be
incorporated because perhaps enhancing or building culture would help
in the goal for either onboarding or for finding interests

[21:30] JenzZa Misfit: only one, Orange? lol

[21:30] Dancers Yao: good idea Zinnia

[21:30] Zinnia Zauber: So, I think about how I try to bring people into SL.

[21:30] Orange Planer: It’s that there is a conversion between Lindens
and American dollars and vice versa.

[21:30] Zinnia Zauber: I created a set of slideshows to help people.

[21:30] JenzZa Misfit: oh , agreed

[21:31] Gramma Fiddlesticks: Doing away with official “greeters” to
help and explain to brand new first time logins was a huge mistake in
my humble opinion.

[21:31] Orange Planer: That creates a connected economy that drives SL.

[21:31] Zinnia Zauber: It was part of a project that I did for ASU.

[21:31] Orange Planer: I disagree, Gramma.

[21:31] Zinnia Zauber:

[21:31] Pamala Clift: I wrote the book specifically to help with
engagement issues and the evolution of perspective.. Disassociative,
Immersive & Augmentative

[21:31] Sister Abeyante: @ Pam- I wonder… is the vibrancy of a
community (in a vw) then more dependent on infrastructure than,
perhaps, in RL?

[21:31] Brena Benoir: agreed Gramma

[21:31] Orange Planer: Except that no psychologist/psychiatrist backs
you on it, Pamala.

[21:31] Zinnia Zauber: When we talk about these goals, we need to
think of how we are actively created community through the action and

[21:31] Gramma Fiddlesticks: sorry orange. If the right people are
doing the greeting, then it works. I worked for 2 years doing exactly
that and many many of those first time people I helped are still here.

[21:32] Zinnia Zauber: Rapid Understanding of Virtual Worlds and
Faster Immersion

[21:32] CarmenLittleFawn: ty Zinnia and I agree

[21:32] Orange Planer: So did I, Gramma, but the problem is that there
cannot be enough people who do the job well enough.

[21:32] Zinnia Zauber: How do we welcome people to our RL communities?

[21:32] Pam Broviak (pam.renoir): @Sister – i love that question
because i am very involved in infrastructure in RL – my experience
there is that our communities would completely fall apart without it
working well but no one realizes it or understands how dependent they
are on it

[21:32] Zinnia Zauber: Do we make suggestions for great waffle places?

[21:32] PowerchairDude: There is a VA Island that teaches people how
to use SL they should maybe add a video

[21:32] Gramma Fiddlesticks: Perhaps orange. perhaps. It DOES take
special patience and a lot of “people skills” to do the job.

[21:33] Ozma Malibu: one on one mentoring is what works, I think we all agree.
[21:33] Ozma Malibu: and that is also the problem.

[21:33] Orange Planer: And, most people don’t want handholding – they
want to be shown an interface that makes sense right off the bat, and
so they can do things.

[21:33] Ozma Malibu: Oh, well, if that is what you want 🙂

[21:33] Orange Planer: So these days, I show people how to use search,
the map, how to create landmarks, and how to change their avatar.

[21:33] Zinnia Zauber: So people need different solutions to learn to
enter this community.

[21:34] Pam Broviak (pam.renoir): I hear the suggestion for mentors or
one on one help from everyone but most seem to think it is not
scalable – what do you think?

[21:34] JenzZa Misfit: you need a legion of pied pipers ( happy
avatars that love SL ) who each take on smallish groups of newcomers
to EXPLAIN and POM POM the important and cool things about being an
avatar. it’s not all about walking or rezzing a prim. THAT .. PLUS an
easier to use interface = growing community

[21:34] Gramma Fiddlesticks: Seems to me that many come here expecting
WOW and find instead, small town America, where they have to actually
spend time learning..

[21:34] Zinnia Zauber: Okay cheerleaders and fun buttons.

[21:34] Pam Broviak (pam.renoir): is there an example of this
occurring in RL we can follow? welcome wagons? etc?

[21:34] Sister Abeyante thinks of the “each one-teach one” philosophy
of the Laubach Literacy Movement (USA)

[21:34] JenzZa Misfit: .. course you need to knock out the unsavory
aspects as well .. which will never happen.

[21:34] Zinnia Zauber: I agree, JenzZa

[21:35] CarmenLittleFawn: mentors pam, one on one works but can wear u out

[21:35] Ozma Malibu: yes, each one teach one, exactly right

[21:35] Pam Broviak (pam.renoir): @CArmen – that is the conclusion
that is usually reached even though most think one on one is best

[21:35] PowerchairDude: lol we bake a pie and bring it over to their
house and welcome them to the community I woudl like to have greaters
for the communities…

[21:35] Zinnia Zauber: Wouldn’t that be cool if everyone fostered someone new?

[21:35] JenzZa Misfit: Gramma TRUE .. about the learning .. but .. its
like the horse and water right ? you cant make him drink .. but you
CAN salt the oats and make him thirsty , yes ? ….

[21:35] Zinnia Zauber: Pay it forward.

[21:35] Pam Broviak (pam.renoir): lol Power

[21:35] Ozma Malibu: and making this scalable hasn’t happened. I think
it’s that the personal is so important.

[21:35] Orange Planer: OK, show of hands – how many people here use
the Viewer 3 interface?

[21:36] Gramma Fiddlesticks: I spent 2 years on the old teen grid
working with kids who had been “on their own” there for some time.
They were gratefull for the teaching.

[21:36] JenzZa Misfit: so once someone kind of GETS it and sees a
reason to LEARN .. they willingly learn

[21:36] Pam Broviak (pam.renoir): That seems true JenzZa

[21:36] Zinnia Zauber: So, we know people want to learn more, right?

[21:36] PowerchairDude: yes

[21:36] CarmenLittleFawn: to much trouble viewer 3

[21:36] JenzZa Misfit: oh yes .. people are people in RL .. see ? so
if they are motivated .. they act !

[21:36] Gramma Fiddlesticks: I use Viewer 3 ONLY for mesh uploads and
to send things to the marketplace. Otherwise I revert back to Pheonix.

[21:36] Zinnia Zauber: Viewer 3 is great to teach with.

[21:37] PowerchairDude: which one is that?

[21:37] JenzZa Misfit: lol .. I am a developer and would you believe I
am on viewer 1 !! as we speak .. LOL

[21:37] Pam Broviak (pam.renoir): I use the most up to date viewer and
sometimes firestorm

[21:37] PowerchairDude: I am using Firefox

[21:37] Orange Planer: I humbly suggest that if more people knew what
the V3 interface looked like, we wouldn’t be having this discussion.

[21:37] Pam Broviak (pam.renoir): 🙂

[21:37] Gramma Fiddlesticks: I’d belive it jenzZa!

[21:37] Zinnia Zauber: okay

[21:37] PowerchairDude: oops firestorm
[21:37] PowerchairDude: lol

[21:37] CarmenLittleFawn: Singularity here

[21:37] JenzZa Misfit: Orange .. is that good or bad ?

[21:37] Orange Planer: Firestorm has a V3 interface, but it’s optional.

[21:37] JenzZa Misfit: v3?

[21:37] Gentle Heron: Viewer 3 here

[21:37] Zinnia Zauber: so, viewer smuiwer

[21:37] CarmenLittleFawn: some times firestorm

[21:38] Orange Planer: My point is this

[21:38] CarmenLittleFawn: viewer 3 only when forced

[21:38] JenzZa Misfit: oh i have the latest firestorm .. I just rarely use it

[21:38] Zinnia Zauber: The viewers will always change.

[21:38] Orange Planer: Viewer 3 works more like a Windows application;
right-click vertical menu, simplified menu structure, keeps the number
of options down to a dull roar.

[21:38] Gramma Fiddlesticks: of course they will Zinnia!

[21:38] Zinnia Zauber: They will always get better (or worse).

[21:38] Orange Planer: That’s as it should be for any new resident.

[21:39] Zinnia Zauber: New folks will start with what LL gives them to download.

[21:39] Orange Planer: Put your mouse over something, you get an info button.

[21:39] Sister Abeyante: I am thinking that, as far as the
infrastructure component of a viewer (which I agree, is certainly a
fundamental infrastructure!), it needs to Either so easy to learn
ithat ts intuitive… or there is a standardized method to learn the key

[21:39] JenzZa Misfit: when I am doing RendeZvous development testing
.. old viewer 1.23 .. is the most stable of all ..especially when
testing new scripts *shrug*

[21:39] Orange Planer: Yes, but oldbies tend to stick with what they know.
[21:39] Orange Planer: And that means we’re all oldbies… and most of
us are not using V3.

[21:39] Zinnia Zauber: Key Components!

[21:39] Orange Planer: So we’re having the same old discussion.

[21:39] PowerchairDude: what is new with v3? r u missing out if using V1?

[21:39] CarmenLittleFawn: yes sister

[21:39] Orange Planer: Yes, PowerChair.
[21:39] Orange Planer: Development on Viewer 1 stopped a couple years ago.

[21:40] Zinnia Zauber: So, those key things we need to help make
easier to tackle.

[21:40] JenzZa Misfit: I am , Powerchair .. missing out on some
features right ? but not ones I need … so not really
[21:40] JenzZa Misfit: web on a prim / cant see it ..etc

[21:40] Pamala Clift: I am in V3 and have taken the classes for the
new AI construct

[21:40] Orange Planer: Can’t do mesh.

[21:40] Gramma Fiddlesticks: I’ve used several different viewers so
that I can answer questions from my students about where things are.
But my personal use is still 9and prolly will be for a long time) a
viewer 1 style viewer such as Pheonix

[21:40] JenzZa Misfit: or mesh .. * again .. do not need it for my work *

[21:40] Orange Planer: Except that lots of avatars are walking around
in mesh outfits.

[21:40] Zinnia Zauber: Great, that leads into our next goal…
[21:40] Zinnia Zauber: Engaged Discovering of Your Interests and Pursuits

[21:40] Sister Abeyante: RE: key components to learn- that canshift us
away from infrastrcture, to…”education” (another of the components
Pam indicated earlier)

[21:40] Par (parhelion.palou): and mesh saves me a lot of prims in landscaping

[21:40] JenzZa Misfit: but I do not go anywhere .. I am always on my
island working lol

[21:41] Zinnia Zauber: So how you can create and find interesting things here.

[21:41] PowerchairDude: thats good

[21:41] Zinnia Zauber: We use different viewers to do it, but the
world is the same.

[21:41] Gramma Fiddlesticks: People have to be encouraged to go ‘exploring”.

[21:41] CarmenLittleFawn: encouraged to explore yes

[21:41] Pam Broviak (pam.renoir): LL has set up the destination guide
for this, but is there another method to develop to get people
somewhere they like fast?

[21:41] Zinnia Zauber: great how do you do that?

[21:42] Ozma Malibu: Is “engaged discovering of interests and
pursuits” motivational enough to get people past the chaos?

[21:42] Zinnia Zauber: Do you hand out Landmarks?

[21:42] Mrs. G.G. Mauer (aunty.lockjaw): Firestorm here. My alt uses
viewer 3 so I am familiar with it

[21:42] Gramma Fiddlesticks: open up the big map, scroll around, look
for a spot and teleport there!

[21:42] Pam Broviak (pam.renoir): The destination guide doesn’t seem
to work well for newcomers does it?

[21:42] Zinnia Zauber: Right, Ozma! Finding out their mission!

[21:42] Orange Planer: Sure it does, Pam.

[21:42] Sister Abeyante: @Zinnia- I find most new folks REALLY appreciate LMs.

[21:42] Zinnia Zauber: yes yes

[21:42] Namaara MacMoragh: I post things of interest on our community
calendar for Etopia.

[21:43] PowerchairDude: I was just in the Market Place and was reading
about Mesh lol I would hate to have a mesh suit looking at how some
viewer cant even view Mesh I would hope they get a blured avatar

[21:43] Zinnia Zauber: I like to ask people a million questions and
give suggestions.

[21:43] Gramma Fiddlesticks: LM’s work well. And it’s easy to explain
how they are used. Even to the newest of the new.

[21:43] CarmenLittleFawn: LM, yes and engaged discovering

[21:43] Pam Broviak (pam.renoir): @Orange – so the guide has been
shown to be helpful? is that then for avatars of all ages?

[21:43] Namaara MacMoragh: That allows subscribers and residents to
see things they may not find on the destination guide or SL events

[21:43] Zinnia Zauber: Do you search groups to get ideas?

[21:43] Gramma Fiddlesticks: sometimes Zinnia.

[21:43] CarmenLittleFawn: search yes

[21:43] Pamala Clift: I think people don’t READ much any more.. I
think they want it in Videos

[21:43] Orange Planer: If I’m shown a list of possible destinations
that I can look at by category and is simple to navigate… and I see
new residents appearing at all the places there, then I think it’s
safe to say it works.

[21:44] Sister Abeyante: @ Zinnia- I have never searched groups to get
ideas. But, I have used SEARCH function to find locations.

[21:44] Ozma Malibu: Have people start joining groups right away I think

[21:44] Pam Broviak (pam.renoir): Maybe there could be an interest
survey you take on their site and it builds a little tour for you? (my
kids did this for me in the makeup store today to find a fragrance!)

[21:44] Zinnia Zauber: When you arrive to a new town, how do you find
a connection?

[21:44] CarmenLittleFawn: yes Orange

[21:44] Gramma Fiddlesticks: explain to people what all those green
dots are on the big map. =))

[21:44] Orange Planer: That’s a harder question, Zinnia. People don’t
know how to SEARCH yet.

[21:44] Sister Abeyante: When I arrive new to a town, I find a tour guide!

[21:44] CarmenLittleFawn: search functions yes

[21:44] Zinnia Zauber: Yes! I like that idea, a survey and then custom guide.

[21:44] Orange Planer: And that’s the failing I see.

[21:44] Zinnia Zauber: Great, Sister!

[21:44] Pamala Clift: I wont take a survey. sigh..

[21:45] Zinnia Zauber: Well, think about Amazon giving you suggestions.

[21:45] Pam Broviak (pam.renoir): Yes Sister – or i look for the visitor center!

[21:45] Par (parhelion.palou): Nobody could ever manage to keep a tour
database updated

[21:45] Zinnia Zauber: if you like this sim, you might also like this sim.
[21:45] Zinnia Zauber: people who visited this sim, also like this and
this and this

[21:45] Par (parhelion.palou): Amazon controls its inventory …
nothing in SL is controlled

[21:45] Pam Broviak (pam.renoir): It would have to be a tour that
would automatically generate based on questions you answer

[21:45] PowerchairDude: I have found it to be ill programmed lol like
the program was not thinking aabout um the average Joe lol everthing
is like that sometimes

[21:45] Sister Abeyante envisions AI (“Bob the Monkey” of Virtual
Ability fame) who replies to a “What do you like to do?” with a couple
of LMs on that topic

[21:45] Pamala Clift: when coming into a new area, but.. I will take..
when I go into a gaming evenvironment something that defines my
character.. questions and choices typifying your presonality of your like the role play games

[21:46] CarmenLittleFawn: yes Par that is a problem updates sl is moving so fast

[21:46] JenzZa Misfit: What I find about SL to be so different is
this. There really are NOT .. communities of people , neighborhoods,
towns, cities. Its all individuals who own their own land .. large or
small. Unless there is an event going on .. many /most SIMS .. you go
there .. no one there .. even my own. not like RL at all in this

[21:46] PowerchairDude: my text to speech is crashing

[21:46] Gramma Fiddlesticks: Oh please! Let’s NOT do stuff like Facebook! =

[21:46] Pam Broviak (pam.renoir): Zinnia that reminds me of the
suggestions you see at the end of a blog post you read

[21:46] Orange Planer: Too late, Gramma!

[21:46] PowerchairDude: fixed it

[21:46] JenzZa Misfit: it is the EVENTS and planned GATHERINGS .. like
the one I was at earlier for this event .. the dancing .. the
chatting. THAT is the community .. its not about an area .. it doesnt
matter where it occurs.

[21:46] Orange Planer: It’s part of the “My Second Life” web pages!

[21:46] Gramma Fiddlesticks: as far as profile sgo orange, you are right.

[21:46] Zinnia Zauber: So, if communities that were alike worked
together then the could help build more connections.

[21:47] Gramma Fiddlesticks: we don’t need anpother Facebook. Let them
do their thing and we’ll do SL.

[21:47] JenzZa Misfit: Zinnia ! BINGO !

[21:47] Zinnia Zauber: wow that leads right into our next goal!

[21:47] CarmenLittleFawn: yes Zinnia

[21:47] Zinnia Zauber: Productive Building of Partnerships and
Professional Relationships
[21:47] Zinnia Zauber: Wow, how did that happen?

[21:47] JenzZa Misfit: like Stone Soup !

[21:47] Pam Broviak (pam.renoir): 🙂

[21:48] Sister Abeyante: Back in the early days of “do it yourself web
sites” there was a “web ring”- so if you were on a site about one
topic, there was a list of other sites (web rings) on the same topic

[21:48] Ozma Malibu: Aha!

[21:48] Zinnia Zauber: web rings, yes!

[21:48] CarmenLittleFawn: nods

[21:48] Orange Planer: But it has to be kept up by an organization.

[21:48] Zinnia Zauber: how could we do something like that here?

[21:48] Orange Planer: Easily.

[21:48] PowerchairDude: oh no facebook if it is going to be like just
throwing comments at everyone and the end that would suck

[21:48] JenzZa Misfit: Zinnia ! cuz .. youre wearing your ‘ connect
the dots ‘ HUD .. right ?

[21:48] Pam Broviak (pam.renoir): perhaps there is a tools someone
coudl create in SL to allow people to input their site if it is
related and then others can access it to get similar sites

[21:48] Sister Abeyante smiles at Orange the Programme…

[21:49] Orange Planer: Some group creates an organizational structure
that goes around and asks for people to be part of it.

[21:49] Zinnia Zauber: I am!

[21:49] JenzZa Misfit: OR .. PAM .. heres an idea : just a webpage of
some sort …..
[21:49] JenzZa Misfit: think outside the prim !

[21:49] Zinnia Zauber: there you go

[21:49] Pam Broviak (pam.renoir): Yes those are all great suggestions!

[21:49] JenzZa Misfit: a webpage ::: where SLURLS and pix and descriptions etc

[21:49] Par (parhelion.palou): Even if LL created the tool and
advertised on their site, the majority of people in SL would never
know about it. There’s no mass media.

[21:49] Orange Planer: Then that organizational group sets up
location(s) in SL where people can go to choose different topics,
which gives them info to web pages/LMs of places.
[21:50] Orange Planer: That organization has to keep up the
information so it’s accurate.

[21:50] PowerchairDude: I web ring

[21:50] JenzZa Misfit: LL is not going to create tools for us .. lol
.. trust me on this

[21:50] PowerchairDude: I would like to have a SL ring

[21:50] Zinnia Zauber: We need to do it ourself!

[21:50] Orange Planer: Or… each group that decides to participate is
asked to self-manage….

[21:50] Par (parhelion.palou): A resident created tool will only reach
a few percent of SL

[21:50] Orange Planer: And is monitored for updates, if necessary.


[21:50] Pam Broviak (pam.renoir): 🙂

[21:50] Zinnia Zauber: lol

[21:51] Sister Abeyante: @ Par- unless it is so good it “goes viral” LOL

[21:51] Pam Broviak (pam.renoir): that was so funny i lost the thought i had lol

[21:51] Zinnia Zauber: Well, so do you guys believe that part of
planning a community is to lead by example?

[21:51] Gentle Heron: I can say that updating a list is really really
hard work. Virtual Ability maintains the Path of Support– a virtual
visual demonstration of the peer support systems available in SL. Eme
and her crew have identified over 120 of them… but figuring out
which ones are really valid, accurate, active… that’s so hard!

[21:51] CarmenLittleFawn: yes

[21:51] Par (parhelion.palou): There’s no way for anything to go viral
in SL … it’s a group of thousands of independent groups who don’t
know other groups exist.

[21:52] Gramma Fiddlesticks: You might just be surprised at how
information like that can spread though the various groups Par. Just
look at what happened this time last year when the news went around
abouthe mass ejection of members of the Builders Brewery group.

[21:52] JenzZa Misfit: exactly Parhelion

[21:52] Par (parhelion.palou): Sorry, never heard of that

[21:52] Zinnia Zauber: So, what are the things we can do. On our own
to start building these connections.

[21:52] Pam Broviak (pam.renoir): Its almost like we need a type of
chamber of commerce

[21:52] Ozma Malibu: Are you organizing the structure? Are you saying
it’s us? Because if it’s people, then things don’t have to be so

[21:52] Zinnia Zauber: A chamber of awesomeness!

[21:52] Orange Planer: Or….

[21:52] Pam Broviak (pam.renoir): 🙂

[21:52] Pamala Clift: yeah I volunteered to be ejected first. and that
crashed the

[21:52] Lucinda Lavender: :))

[21:53] CarmenLittleFawn: yes like the chamber idea Pam

[21:53] Zinnia Zauber: So, does this seem overwhelming?

[21:53] Orange Planer: We set up a system that people modify
themselves, and we DON’T monitor it.

[21:53] Gramma Fiddlesticks: 17,000 people were ejcted from the BB
group by a membership bot script that went awry. within a week
thousands of those people had rejoined the group becuase of other
groups letting their members know the problem happened.

[21:53] Orange Planer: Let there be dead links.

[21:53] Pam Broviak (pam.renoir): is that a group then that could be
elected by the grid? or is that too “organized” for what we want?

[21:53] JayR Cela: @ everyone listening / untill the bone headed folks
at LL embrace Hper-Grid and Open Sim / all this talk is a waste of
time / with in a few years SL will be just like AOL / *GONE Like The
WInd * / *POOF!!* 🙁

[21:53] Zinnia Zauber: that is great Gramma!

[21:53] PowerchairDude: a library with a SL ring would be nice

[21:53] Ozma Malibu: It’s not overwhelming if we remember the “each
one teach one” idea

[21:53] JenzZa Misfit: what does : by the grid mean ?
[21:53] JenzZa Misfit: you mean ALL of SL ?
[21:53] JenzZa Misfit: that cant be done. period.

[21:54] Zinnia Zauber: great Ozma

[21:54] Orange Planer: JayR – you doomsayers have been saying that for years.

[21:54] Par (parhelion.palou): Copyright problems keep SL away from
the hypergrid

[21:54] Orange Planer: And there are OTHER issues with a hypergrid –
like who owns your inventory?

[21:54] Pam Broviak (pam.renoir): @JenzZa – it could be by whoever
wants to vote in SL

[21:54] JenzZa Misfit: SL is heading for the Steam portal … think it
will be around for a long … LONG time 🙂

[21:54] Gramma Fiddlesticks: copyright problems are an issue with all
the girds from what I can see Par. =

[21:55] Par (parhelion.palou): That’s right … no agreed way to
transfer between them while respecting copyright

[21:55] Pam Broviak (pam.renoir): @JayR whatever we do here is a
learning experience that can translate to any other virtual setting

[21:55] Gramma Fiddlesticks: *grids

[21:55] Par (parhelion.palou): LL is big enough to be sued … the
others aren’t … yet

[21:55] JenzZa Misfit: and how would you get that word out there Pam ?
there is no way to inform all of SL unless you want to pay 1500 US for
a 1 time log in screen msg by LL

[21:55] Ozma Malibu: An election? Interesting idea.

[21:55] Zinnia Zauber: Do you believe that one person can make a difference?

[21:55] Gramma Fiddlesticks: I do Zinnia.

[21:56] Par (parhelion.palou): To a community, yes

[21:56] PowerchairDude: Did links would be just reported by the users
which will sent to the person in charge of the group they are in

[21:56] Zinnia Zauber: Yay!

[21:56] Pam Broviak (pam.renoir): PR has come up a few times – is that
another goal to look at? how can we establish a communication
structure that reaches the most people in SL?

[21:56] Orange Planer: time for bed. Tomorrow’s another day.

[21:56] PowerchairDude: I would also like to see a system that tells u
the last day that link was used

[21:56] Zinnia Zauber: Take care, Orange.

[21:56] Gramma Fiddlesticks: G’night orange. =)

[21:56] CarmenLittleFawn: nite orange

[21:56] Ozma Malibu: clearly one person can make a difference
especially when other people take what the first person has taught,
change it perhaps, send it on

[21:56] Zinnia Zauber: Excellent Ozma!

[21:57] Sister Abeyante: Is there a HUD of some sort that one can
easily load LMs into? Because, if so, we could get that into the SL
Market place (free) and disseminate it person to person, and then
invite people and groups to “load” it with a few themed LMS that ar
etheir faves.

[21:57] Pam Broviak (pam.renoir): @Good suggestion Sister

[21:57] Pamala Clift: I as well must say good night all.. these
graveyard shifts are zapping any clear thoughts I could contribute

[21:57] Sister Abeyante: Replicating the “empty” hud would allow folks
to create their own selections, and have their, or their groups name
on it.

[21:57] Gramma Fiddlesticks: Ozma “Paying Forward” does work. But it’s
a ‘skill” that has to be taught and encouraged to others.

[21:57] CarmenLittleFawn: yes very good idea

[21:57] PowerchairDude: yes

[21:57] Pam Broviak (pam.renoir): Yes, it is late here too! I think we
will be wrapping up for tonight

[21:57] Zinnia Zauber: These are amazing ideas!

[21:58] CarmenLittleFawn: night Pamala

[21:58] PowerchairDude: VA has a HUD

[21:58] Zinnia Zauber: We have so much to share!

[21:58] Gentle Heron: Lots of HUDs like that… art museums have one,
hunts have them…..

[21:58] Ozma Malibu: In this case we’d be paying forward the concept
of the people powered infrastructure

[21:58] Sister Abeyante: Ok… so the structure or mechanism is out there.

[21:58] Gramma Fiddlesticks: Indeed!

[21:58] Zinnia Zauber: We have to be the leaders of what can be.

[21:58] Mrs. G.G. Mauer (aunty.lockjaw): wants a power shopping hud

[21:58] CarmenLittleFawn: mmhmm

[21:58] Gentle Heron: Gramma, maybe that’s the solution to changing
ALL of our communities, RL and SL… teach “paying it forward” as a
moral imperative.

[21:58] Pam Broviak (pam.renoir): Make sure to connect with each other
and keep working on community! And if you want to follow the plan’s
progress it will be on the website
thanks for your input and ideas and time!

[21:58] Zinnia Zauber: Yes, I think so.

[21:58] Sister Abeyante: It would then be a “people task” to make the
huds themed and fun to distribute. “Here’s your collection of my
favorite places to fly airplanes!”

[21:59] Gramma Fiddlesticks: I whole heartedly agree Gentle. But I
also know it doens’t happen overnight. It has to be said again and
again and again.

[21:59] Zinnia Zauber: It encourages responsibility and respect when
you Pay it Forward.

[21:59] Gramma Fiddlesticks: yes Zinnia!

[21:59] Dancers Yao: @pam…yes I think that is a good goal…!

[22:00] Ozma Malibu: I love it the themed huds, but I think we need to
start with the simplest idea possible. I don’t know what that idea
would be though.

[22:00] Zinnia Zauber: Yes! Dancers! Yes!

[22:00] CarmenLittleFawn: yes

[22:00] Gramma Fiddlesticks: and you all may think I’m naive, but the
good old “Golden Rule” also still works!

[22:00] Zinnia Zauber: right

[22:00] CarmenLittleFawn: yes it does

[22:00] Pam Broviak (pam.renoir): It is important to support your
fellow man – one kind word or deed can sometimes make a huge
difference to someone

[22:01] Zinnia Zauber: yes!

[22:01] Gramma Fiddlesticks: smile to a stranger and see!

[22:01] Dancers Yao: agree…

[22:01] JenzZa Misfit: just sayin … I knew a group that tried that
HUD idea once .. the pass it on .. add to it .. pass it on idea .. it
ended up loaded with adult content LMs and passed around for 2 years
and all pointed back at the original creators of the idea

[22:01] JayR Cela: Untill LL can actually fit more that 40 or so
avatars conferrable y onto a grid at one time / increase prim count /
and finally fix cross border sim crossings it’s like whipping a
deaying horse

[22:01] Zinnia Zauber: How can we end this workshop with a great set
of ideas to help push forward on our goals?

[22:01] Ozma Malibu: how could the idea of paying it forward be linked
to the concept of an infrastructure made up of likeminded groups?

[22:01] Gramma Fiddlesticks: = that’s sad JenzZa, =

[22:02] Par (parhelion.palou): most of SL rarely sees 5 people on a
region at once

[22:02] JenzZa Misfit: just be careful what you do .. this is SL ..
not RL .. and it is huge and full of ‘ everyone ‘

[22:02] Ozma Malibu: How can we inform people in SL of what we want to do?

[22:02] Zinnia Zauber: Some of the things we have discussed take
infrastructure and it sounds like communication is a big part of it.

[22:03] PowerchairDude: I’s there a LM Hud that can only be approved
of by these orgs, and they can receive ideas and add those later

[22:03] Ozma Malibu: Communication is the virtual infrastructure

[22:03] Pam Broviak (pam.renoir): I think it could be helpful if
people went back to their communities and discussed if they thought a
centralized group would be helpful

[22:03] Par (parhelion.palou): We can’t inform everyone in SL of
something. Nobody can.

[22:03] Zinnia Zauber: Wonderful!

[22:03] Ozma Malibu: We can’t inform everyone, but some ways of
letting people know may work better than others.

[22:03] PowerchairDude: soo true

[22:03] Zinnia Zauber: We need to spread the word and turn it into action!

[22:03] Pam Broviak (pam.renoir): And if people could explore the idea
of a central method of communication that could reach out to most of

[22:04] Gramma Fiddlesticks: we can’t in one day par. But over time we
can reach a huge percentage of them.

[22:04] Zinnia Zauber: yes, I think that is worth us all looking for.

[22:04] Pam Broviak (pam.renoir): we could all pledge to write one
blog post exploring one of the ideas discussed here today

[22:04] Zinnia Zauber: Great idea!

[22:04] Ozma Malibu: Pam seriously that is a good idea. Because we
would all reach different communities.

[22:04] PowerchairDude: will I would like a joint community HUD the end for now

[22:04] Gramma Fiddlesticks: will there be a transcript of this
meeting posted soemwhere??

[22:05] Zinnia Zauber: Right! We need to find ways to unite.

[22:05] Gentle Heron: That’s the start, Gramma!

[22:05] Zinnia Zauber: Yes, I will post it on the Nonprofit Commons blog

[22:05] Pam Broviak (pam.renoir): yes and we would get even more input
from comments on the posts

[22:05] Ozma Malibu: I think we need to think of solutions that we can
arrange, by ourselves.

[22:05] Zinnia Zauber:

[22:05] JenzZa Misfit: you would be better served I think to have your
‘ go to for info ‘ place be outside of SL .. a website .. and promote
THAT in SL … that is what is familiar to all people who want to be
avatars .. getting info on the very web itself.

[22:05] Gramma Fiddlesticks: Thanks. I don’t blog myself, but I know
folks who do and if I can point them to a place to read, it will help
a lot.

[22:06] Zinnia Zauber: wonderful!

[22:06] Pam Broviak (pam.renoir): Good idea Gramma

[22:06] Zinnia Zauber: I am so pleased you all joined us today!

[22:06] Ozma Malibu: I don’t blog either, but I have been thinking
“blog post” all night.

[22:06] Pam Broviak (pam.renoir): Yes thanks to everyone!

[22:06] Zinnia Zauber: I want to thank Pam for sharing her knowhow
about community planning!

[22:06] Dancers Yao: a central communication is important….like
today in LA the traditional news on TV had everyone watching for the
Endeavor space shuttle to land…so maybe we can use the virtual TV on
the Web somehow?

[22:06] Zinnia Zauber: And, I want to thank YOU!

[22:06] CarmenLittleFawn: yes 🙂

[22:06] Ozma Malibu: So what is the next step?

[22:06] Zinnia Zauber: You all have wonderful ideas!

[22:07] Namaara MacMoragh: thank you … and everyone for your great
input in the conversation

[22:07] Zinnia Zauber: You can make the difference in the world.

[22:07] Dancers Yao: yes thank you Pam and Zinnia

[22:07] Zinnia Zauber: Let’s agree to keep making plans to meet again
and share how we can move forward.

[22:07] Pam Broviak (pam.renoir): Ozma – myself and others working on
the plan will continue to meet with communities in SL.

[22:07] Ozma Malibu: yes thank you

[22:07] Zinnia Zauber: In the meantime, Pay it Forward!

[22:07] JenzZa Misfit: see ? and here in SL .. we CAN all talk at once
! and we DID ! and it works 🙂 you cant do that in RL .. why ? cuz
youre not typing in RL .. youre talking 🙂

[22:07] Zinnia Zauber: lol

[22:07] PowerchairDude: it was cool

[22:07] Gramma Fiddlesticks: something we all should keep in mind,
“social change” (and I think that is what we are talking about here)
takes time. It won’t happen in a day. But we have to begin somewhere
or it will never happen.

[22:07] Pam Broviak (pam.renoir): Eventually we will take what we have
heard and the input on the surveys online and develop a plan then put
it out for everyone’s reveiw

[22:08] Zinnia Zauber: Please remember that you are all welcome to all
our Nonprofit Commons Meetings!

[22:08] CarmenLittleFawn: ty Zinnia

[22:08] Zinnia Zauber: Please get the gift on top of the big cupcake
to get info about the Nonprofit Commons.

[22:08] Zinnia Zauber: Yes, that would be great Pam!

[22:08] Pam Broviak (pam.renoir): If anyone wants to work on the plan
just IM me – we can use volunteers for meetings or working on the
actual plan!

[22:09] JenzZa Misfit: I remember … 6 years ago at a Linden Town
Hall meeting .. I spoke up and said : someday .. educators and non
profs and who knows what all .. will be in SL .. and figure out how to
use it for the future and for the good ! and all the porn dorks
laughed at me and called me nuts.
[22:09] JenzZa Misfit: *heh*
[22:09] JenzZa Misfit: whos nutty now ?

[22:09] Zinnia Zauber: Please remember to update your profiles, help
people, and make new friends to connect the dots!

[22:09] Pam Broviak (pam.renoir): 🙂

[22:09] Gramma Fiddlesticks: Yes JenzZa! =))

[22:09] Par (parhelion.palou): At least there are some nonprofits and
educational groups left

[22:09] Gramma Fiddlesticks: thanks for having this meeting Zinnia and
pam. And thanks for allowing me to prattle on. =)

[22:09] Zinnia Zauber: Thank you all for joining us! And, like I
always say… you can’t have community without UNITY!

[22:09] Gentle Heron: And new ones coming in, Par!

[22:10] JenzZa Misfit: ( p.s. all those porn dorks bought my
RendeZvous eventually so they could walk and hold hands * double heh*)

[22:10] Zinnia Zauber: I love the prattle!

[22:10] Gramma Fiddlesticks: goodnight all! It’s 1am for me!

[22:10] Zinnia Zauber: Thank you!

[22:10] CarmenLittleFawn: night 🙂

[22:10] Zinnia Zauber: Good night and please take care!

[22:11] Zinnia Zauber: Thank you for being part of this!

[22:11] Pam Broviak (pam.renoir): Good night everyone! 🙂

[22:11] Zinnia Zauber: Some great ideas for our goals have been delivered!

[22:11] JenzZa Misfit: thanks everyone .. this was so interesting .. i
hope you all figure it out 🙂

[22:11] Zinnia Zauber: Thank you Pam!

[22:11] CarmenLittleFawn: night pam

[22:11] Brena Benoir: Good night to all leaving

[22:11] Zinnia Zauber: You will be part of it JenzZa!

[22:11] CarmenLittleFawn: Night everybody, tc 🙂

[22:11] Brena Benoir: thanks for joining us!

[22:11] JenzZa Misfit: p.s you all rock for your volunteerism etc 🙂 I
am a ruthless capitalist entrepeneur 🙂

[22:11] JenzZa Misfit: I will ? lol

[22:12] Gentle Heron: Thanks Pam and Zinnia for organizing this. And
thanks to everyone who participated and thought about these important

[22:12] Pam Broviak (pam.renoir): lol

[22:12] Dancers Yao: good night…have good dreams

[22:12] Pam Broviak (pam.renoir): Thanks so much Zinnia!

[22:12] Zinnia Zauber: Thank you Gentle! You know how to support
community and love all the ideas!

[22:12] Sister Abeyante: Excellent discussion, indeed.

[22:13] Zinnia Zauber: Yes!
[22:13] Zinnia Zauber: I love it!
[22:13] Zinnia Zauber: So many super ideas and from awesome folks!

[22:14] Pam Broviak (pam.renoir): Yes thanks Gentle so much for
participating – you have an awesome community!

– End of Line –

Written by: Zinnia Zauber

Transcript of the Nonprofit Commons Meeting with Gaberoonie Szondi / Gabe Salgado of Machinimart on June 22, 2012

Unabridged Transcript

Nonprofit Commons Weekly Meeting

June 22, 2012, 8:30 AM SLT / PST

Plush Nonprofit Commons Amphitheater


8:30AM Introductions

8:40AM TechSoup Announcements

8:45AM Mentors Central

8:55AM Machinimart with Gaberoonie Szondi / Gabe Salgado

9:30AM Open Mic / Announcements


[08:27] Adalace Jewell: hi everyone
[08:28] Gᵃᵇᵉ 게이브루니: hello 🙂
[08:28] Ozma Malibu: Good morning!
[08:28] Panny Bakerly: Morning
[08:28] Gᵃᵇᵉ 게이브루니: mornin’ 🙂
[08:29] Chayenn: good morning everyone
[08:29] bulaklak: Good morning!
[08:29] Panny BakerlyPanny Bakerly waves halloooo
[08:30] Buffy Beale: hi Panny hello everyone
[08:30] Chayenn: good morning Buffy
[08:31] Buffy Beale: Hi there Chay 🙂
[08:31] bulaklak: Hi, Chayenn.
[08:31] Chayenn: bonjour Bulaklak
[08:32] Gᵃᵇᵉ 게이브루니: graceful, Carl!
[08:32] Panny Bakerly: hehehe
[08:34] Glitteractica Cookie: Are we waiting for zinnia?
[08:34] Gᵃᵇᵉ 게이브루니: I was going to ask, are we waiting for something/someone? 😀
[08:34] Glitteractica Cookie: Gebe, please feel free to sit on the bleachers in front of you
[08:34] Glitteractica Cookie: We are waiting for zinnia
[08:34] Gᵃᵇᵉ 게이브루니: ok
[08:35] Glitteractica Cookie: but I guess, since it’s 5 after, we should get started in a min
[08:35] HB Eternal: I thought Zinnia was at a conference today, no?
[08:35] Ozma Malibu: Im not sitting on anyone, right?
[08:35] Glitteractica Cookie: No Ozma, you’re good
[08:35] Buffy Beale: you’re good Oz
[08:35] Ozma Malibu: thanks 🙂
[08:35] Glitteractica Cookie: Alebez just reminded me that Zinnia is not joining us today
[08:35] alebez: Yes, Zinnia is at a conference today.
[08:35] Carl Solutionary: Hello Ozma.. you can check that with MiniMap… where ppls are before they rez… fyi
[08:36] Glitteractica Cookie: So, I will need someone to IM me the agenda
[08:36] Glitteractica Cookie: In any case, let’s get started
[08:36] Glitteractica Cookie: Please say your real life name, nonprfoit affiliation, location in the hysical world, URL and twitter handle
[08:36] HB Eternal: Harold W Becker, The Love Foundation, Florida, @lovefoundation
[08:36] Panny Bakerly: Jeanne Booth, Freeport Historical Society, Freeport, NY; @FrptHisSoc
[08:36] Jen: Bruce Hestley, Transgender American Veterans Association, Akron, OH,
[08:36] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, @bridges4women
[08:37] Chayenn: Monique Richert, Protect Yourself 1, Inc, Baltimore, MD, PY1.US, , @PY1US
[08:37] CarmenLittleFawn: Drive by agony, Los Angeles, California
[08:37] Lyssa Lyssa Rowan, Job Accommodation Network, @JANatJAN
[08:37] bulaklak: Michael DeLong, TechSoup, Online Community Manager,, @MichaelDeLongSF, @TechSoup
[08:37] CarynTopia Silvercloud: Caryn Heilman, Topia Arts Center, Berkshires in Adams, MA,, @topiaartscenter
[08:37] Adalace Jewell: Corine Van Hellemont, RoSa Library, brussels, Belgium @adalace
[08:37] alebez: Ale Bezdikian, TechSoup Global, SF, Ca, @TechSoup, @alebez
[08:37] Ozma Malibu: Sandy Andrews, Floaters Org, AZ, Mexico and On the Road, @ozma
[08:37] Ronnie Rhode: Denise Harrison, The Garden for the Missing, and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing,
[08:37] Glitteractica Cookie: Susan Tenby, Online community and Social Media director, TechSoup Global, San Francisco, CA USA @techsoup @suzboop
[08:38] Carl Solutionary: Carl Icann For Rockcliffe U, Etopia, & Feed-A-Smile: At 8am slt every Sunday, I lead Humane Education Drum Circles – Now with Poetry!
[08:38] Namaara MacMoragh: Gloria Kraegel with Etopia and the Brain Energy Support Team in Tacoma WA
[08:38] Dancers Yao: Kara Bennett, Elder Voices, Health Care and Human Rights Los Angeles, CA
[08:38] jacmacaire Humby: Hi everyone
[08:38] CarmenLittleFawn: Hi 🙂
[08:38] Buffy Beale: hi jac!
[08:39] Glitteractica Cookie: If you haven’t already done so, Please say your real life name, nonprfoit affiliation, location in the hysical world, URL and twitter handl
[08:39] jacmacaire Humby: Jacques Macaire HUMANBE Action Tank and Council on Sustainable Development France and International @Humanbe
[08:39] Glitteractica Cookie: physical world and twitter handle (typos/sorry)
[08:39] Ricken Flow: Ricky Davis, San Antonio,TX Online DJ, unemployed, hiv/aids peer support, @dyverse_steele
[08:40] Glitteractica Cookie: any more introductions?
[08:40] Glitteractica Cookie: these introductions are posted on on our wiki, so we can network with each other btw meetings.
[08:41] Glitteractica Cookie: Speaking of our wiki… we have a number of different ways to stay in touch between meetings.
[08:41] Glitteractica Cookie: there are a list of links to find us across the web
[08:42] Glitteractica Cookie: Bulaklak, will you do the honors?
[08:42] bulaklak: I will! But my MS Word is loading at the pace of a glacier
[08:42] bulaklak: Anyone out there in the community have them at the ready?
[08:42] Glitteractica Cookie: you can save them inworld for quick reference
[08:42] Glitteractica Cookie: i would grab mine but a few info bits are out of date
[08:42] bulaklak: Good tip, thanks, Glitter.
[08:43] Glitteractica Cookie: OK, well here are mine… I know there are a few dates of meetings and stuff that are different:
[08:43] Glitteractica Cookie: Here are the many ways to can get involved with
Nonprofit Commons in Second Life:
Nonprofit Commons blog:
Google Group:
 NPC Video
Weekly Networking Event: Wharf Ratz, Aloft,
Tuesdays, 8pm SLT
Monthly Networking Event (1st Thursday):
Common Ground, Plush, 7PM SLT
[08:43] Glitteractica Cookie: the links are the same, though
[08:44] Glitteractica Cookie: it’s the tuesday inworld meetup that is a bit outdated. so maybe one of you can shout out the correct time for common ground?
[08:44] bulaklak: I think these are the latest . . .
[08:44] bulaklak: Here are the many ways to can get involved with
Nonprofit Commons in Second Life:
Nonprofit Commons blog:
Google Group:
 NPC Video
Weekly Networking Event: Wharf Ratz, Aloft,
Tuesdays, 7pm SLT
Aloft Nonprofit Commons (168,223,23)
Monthly Networking Event (3rd Thursday):
Common Ground, Plush, 7PM SLT
Plush Nonprofit Commons (128,229,26)
[08:45] Glitteractica Cookie: ok, thanks.

TechSoup Announcements

[08:45] Glitteractica Cookie: So… with that… Bulaklak, do you have any updates from our end of things at TechSoup?
[08:45] bulaklak: Yes!
[08:45] bulaklak: Thank you.
[08:46] bulaklak: So, as some of you may know, Twitter rocked the world yesterday by going out for a stunning 45 minutes.
[08:46] bulaklak: Incidentally, this was right during our scheduled tweet chat on how NGOs use data.
[08:46] bulaklak: So we are rescheduling the #npdata tweet chat for Wednesday, June 27 at 10am PT
[08:46] bulaklak: Read all about it here, as well as how to participate
[08:47] bulaklak:
[08:47] bulaklak: We partnered with our London office to put this one together so it should be a good mix of people from different parts of the world. We hope you can come!
[08:48] bulaklak: One other announcement. June 30 is just a little over a week away. And that is Fiscal Year End for TechSoup as well as many of our donor partners.
[08:48] bulaklak: If you think you have not gotten your allotment of software donations for 2011, get ’em before June 30!
[08:48] bulaklak: More info on that here
[08:49] bulaklak:
[08:49] bulaklak: Oh! And one other heads up.
[08:50] bulaklak: We will not be streaming next week’s OCTRIBE into Second Life.
[08:50] Buffy Beale: awww
[08:50] bulaklak: Our wonderful friend and colleague is off getting super smart at Singularity University.
[08:50] Glitteractica Cookie: Due to low attendance at the last few OCTRIBE meetups
[08:50] bulaklak: Oh, and that.
[08:50] Glitteractica Cookie: Heh
[08:50] Ozma Malibu: sorry to break in but – Message from Zinnia: she sends everyone her best, and is giving a lecture at her 20th college reunion this morning.
[08:50] Glitteractica Cookie: that is nice
[08:50] Ozma Malibu: so that explains it 🙂
[08:51] Glitteractica Cookie: Thanks Oz
[08:51] bulaklak: And by our wonderful friend and colleague I mean InKenzo. So do wish her well with all her awesome new learning.
[08:51] Ozma Malibu: Rhiannon is also at Singularity. I am amazed that I know 2 people there.
[08:51] Ozma Malibu: both deserve it!!
[08:51] Glitteractica Cookie: Thanks Bulaklak… Alebez, do you have any additional announcements?
[08:52] bulaklak: You can still attend OCTRIBE by using the Adobe Connect link we will provide.
[08:52] Ozma Malibu: I have such smart friends.
[08:52] alebez: no, bulaklak hit em’!
[08:52] bulaklak: So the virtual component continues at least in one way!
[08:52] Glitteractica Cookie: OK, thanks for the updates

Mentors Central

[08:53] Glitteractica Cookie: OK, so now we’re off to Mentor’s Central. Do our mentors have updates today?
[08:53] Glitteractica Cookie: can the mentors take the stage?
[08:54] Glitteractica Cookie: heeellllaauuuooo??
[08:54] Glitteractica Cookie: Ah, there we go
[08:54] Jen: I’ll take it
[08:54] Glitteractica Cookie: Thnks Jen
[08:54] Jen: I had a quick topic, but forgot
[08:54] Glitteractica Cookie: can you update the group on what the mentors are? What they do?
[08:55] Jen: I’m looking into workshops outside this meeting
[08:55] Jen: Mentors are people who volunteer to assist with SL functions
[08:55] Jen: We may also have RL expertise to impart as well
[08:55] Glitteractica Cookie: The weekly mentor’s meeting happens right after this meeting, at 10am SLT
[08:56] Jen: We usually meet immediately after this meeting
[08:56] Jen: Thanks Glitter
[08:56] Jen: I’m interested in what topics you might like to have that might take longer than we have time for in this meeting
[08:57] Jen: My idea is like a Leadership Conference
[08:57] Jen: So if you have topics please forward them to me
[08:57] Jen: I have one I did in two fridays on office operation
[08:58] Jen: Any questions for Mentors?
[08:58] Jen: As far as I know we’re still planning to meet after the main meeting
[08:58] Glitteractica Cookie: Folks can also email and we will forward the questions to the mentors, if they think of one later
[08:58] Jen: Or IM me any time
[08:59] Jen: Be happy to hear from you
[08:59] Hour Destiny: Some of us are also available via Twitter.
[08:59] CarmenLittleFawn: ok 🙂
[08:59] Glitteractica Cookie: Thanks for your continued volunteer service, mentors
[08:59] CarmenLittleFawn: ty
[08:59] Jen: We’re here to answer the question, What do you need to Know?
[08:59] Buffy Beale: thanks Jenelle
[08:59] Jen: OK, back to our regularly scheduled meeting
[08:59] Glitteractica Cookie: there is a twitter list of all NPC twitter handles. Bullaklak, is that on the @npsl twitter account page?
[08:59] Glitteractica Cookie: if not, it should be
[09:00] Glitteractica Cookie: (good project for volunteer or for zinnia)
[09:00] bulaklak: I will check.
[09:00] Glitteractica Cookie: OK, with that…. we have a speaker now
[09:00] bulaklak: But yes, if it’s not, I’ll make it happen.
[09:00] Glitteractica Cookie: thanks pal

Machinimart with Gaberoonie Szondi / Gabe Salgado

[09:01] Glitteractica Cookie: Now, I’m happy to bring you all (well, technically, Zinnia did the work, but I’m happy to announce) Gaberoonie Szondi / Gabe speaking about Machinimart !!
[09:01] Glitteractica Cookie: Gabe, please take a seat upfront
[09:01] Glitteractica Cookie: Give it up y’all!
[09:01] Glitteractica Cookie: WELCOME!!
[09:01] bulaklak: Welcome, Gabe!
[09:01] alebez: wahoo, gabe. welcome.
[09:01] CarmenLittleFawn: welcome 🙂
[09:01] Gᵃᵇᵉ 게이브루니: thank you 🙂
[09:02] Jen: ********APPPLLLAAAUUUSSSEEE********
[09:02] Buffy Beale: Cheering!!
[09:02] Glitteractica Cookie: =^.^= Meow!
[09:02] Glitteractica Cookie: =^.^= Meow!
[09:02] bulaklak: lol
[09:02] Gᵃᵇᵉ 게이브루니: i’m really amazed to see how much goes on here, and what you all do
[09:02] CarmenLittleFawn: ggiggles
[09:02] Dancers Yao: welcome
[09:02] Glitteractica Cookie: (it’s my one trick)
[09:02] Gᵃᵇᵉ 게이브루니: each and every one
[09:02] Gᵃᵇᵉ 게이브루니: so much, brought together in one place
[09:02] Gᵃᵇᵉ 게이브루니: so, my name’s Gabe Salgado in RL and I work with a company called Machinimart
[09:03] Gᵃᵇᵉ 게이브루니: i worked for many years in nonprofit education
[09:03] Gᵃᵇᵉ 게이브루니: after having studied computer science and graphic design in college
[09:03] Gᵃᵇᵉ 게이브루니: I started designing informal educational curricula
[09:03] Gᵃᵇᵉ 게이브루니: i was very passionate about it
[09:04] Gᵃᵇᵉ 게이브루니: education meant a lot to me, reaching young people in ways that are relevant to them
[09:04] Gᵃᵇᵉ 게이브루니: but i sort of hit a wall
[09:04] Gᵃᵇᵉ 게이브루니: i started working with cultural material, music, video etc
[09:04] Gᵃᵇᵉ 게이브루니: media related content that was meaningful to young people
[09:05] Gᵃᵇᵉ 게이브루니: but I will never forget the time when I tried to roll out a new video curriculum, only to discover that the agencies I worked with refused to update to the current version of Quicktime…
[09:05] Gᵃᵇᵉ 게이브루니: meaning they could not view my videos
[09:06] Gᵃᵇᵉ 게이브루니: so, basically, that was the tension between technology and education.
[09:06] Gᵃᵇᵉ 게이브루니: shortly afterwards, I joined a virtual world startup
[09:06] Gᵃᵇᵉ 게이브루니: this was in 2007, when there was still a lot of hype about SL.
[09:06] Gᵃᵇᵉ 게이브루니: and a lot of investment in virtual worlds
[09:07] Gᵃᵇᵉ 게이브루니: ever since, I have been involved in SL and other virtual worlds
[09:07] Gᵃᵇᵉ 게이브루니: today, Machinimart does primarily 3 things.
[09:07] Gᵃᵇᵉ 게이브루니: one is, machinima production as an artistic endeavor.
[09:08] Gᵃᵇᵉ 게이브루니: secondly, we have several brands in SL, several franchises with lines of products
[09:08] Gᵃᵇᵉ 게이브루니: thirdly, we do development of educational projects in SL.
[09:08] Gᵃᵇᵉ 게이브루니: the first (machinima) is not profitable at all, and it is purely artistic
[09:09] Gᵃᵇᵉ 게이브루니: the second (stores in SL) is fairly profitable, and is actually very interesting
[09:09] Gᵃᵇᵉ 게이브루니: it’s not a major source of income, but we find it amazing that people are willing to pay for virtual goods….
[09:10] Gᵃᵇᵉ 게이브루니: the third (educational projects in SL) is what really consumes our time.
[09:10] Gᵃᵇᵉ 게이브루니: because what we’re really concerned with, is:
[09:10] Gᵃᵇᵉ 게이브루니: how can we harness the power of SL to reach people who are not familiar with SL?
[09:11] Gᵃᵇᵉ 게이브루니: with our educational projects, we have two different categories
[09:11] Gᵃᵇᵉ 게이브루니: corporate and academic
[09:11] Gᵃᵇᵉ 게이브루니: examples.
[09:11] Gᵃᵇᵉ 게이브루니: for corporate, we do training for companies
[09:11] Gᵃᵇᵉ 게이브루니: new staff learn their jobs by performing them virtually in SL
[09:12] Gᵃᵇᵉ 게이브루니: for academic, here we get very experimental
[09:12] Gᵃᵇᵉ 게이브루니: build immersive environments as we are all familiar with here, and create an experience for students
[09:12] Gᵃᵇᵉ 게이브루니: where every interaction is a learning experience.
[09:12] Gᵃᵇᵉ 게이브루니: I’m going to talk about the challenges that come with working in SL.
[09:13] Gᵃᵇᵉ 게이브루니: first of all, why SL? there are other platforms, right? why would anyone choose to learn in SL?
[09:13] Gᵃᵇᵉ 게이브루니: anyone?
[09:13] Buffy Beale: it’s immersive?
[09:13] Ozma Malibu: it’s fun
[09:13] Gᵃᵇᵉ 게이브루니: yes, but warcraft is immersive, too, right?
[09:13] Hour Destiny: It’s where most of the people are that are in virtual worlds.
[09:13] Hour Destiny: Other than in MMOs.
[09:13] Buffy Beale: we can make things and take photos
[09:13] Gᵃᵇᵉ 게이브루니: and Grand Theft Auto is fun.
[09:14] Gᵃᵇᵉ 게이브루니: so what is it about SL?
[09:14] Buffy Beale: we can make money?
[09:14] Hour Destiny: One can also build and SL seems to have the best tools for that so far.
[09:14] Gᵃᵇᵉ 게이브루니: yes, Hour
[09:14] Gᵃᵇᵉ 게이브루니: building
[09:14] Gᵃᵇᵉ 게이브루니: not only can anyone who has the will come here and build
[09:15] Gᵃᵇᵉ 게이브루니: but professionals can lift something up here very fast
[09:15] Carl Solutionary: SL is a mature market ecosystem… you can buy anything.. and it’s on the cheap
[09:15] Gᵃᵇᵉ 게이브루니: that’s another thing: assets
[09:15] Gᵃᵇᵉ 게이브루니: you can buy what you need when you don’t have the time to make it
[09:15] Glitteractica Cookie: Yes, I chose to launch the techsoup nonprofit community in SL b/c it had critical mass, aong the virtual environs that allowed users to be flexible and create their own content
[09:15] Gᵃᵇᵉ 게이브루니: or you can get it open source
[09:15] Gᵃᵇᵉ 게이브루니: rezz it, there it is
[09:15] Glitteractica Cookie: this is the techsoup nonprofit community in SL, in case you didn’t know
[09:16] Glitteractica Cookie: we meet ppl where they are at
[09:16] Gᵃᵇᵉ 게이브루니: a huge, rich world. you can build what you need, and you can buy other items to rez.
[09:16] Glitteractica Cookie: also, i was under the assumption that the platform would better integrate web on a prim, but that hasn’t really been the case so far, very well
[09:17] Gᵃᵇᵉ 게이브루니: so, I call this rapid prototyping. Let’s say an agency in RL wants to do something in a virtual world. in many cases, you can prototype it for them in just a few hours!
[09:17] Gᵃᵇᵉ 게이브루니: and in amazing quality sometimes.
[09:17] Gᵃᵇᵉ 게이브루니: SL as a virtual world platform has that X-Factor.
[09:17] Glitteractica Cookie: yes, and the three dimensional aspects are found in SL but not many other spaces allow you to walk through an experience
[09:17] Gᵃᵇᵉ 게이브루니: yes, exactly
[09:17] Gᵃᵇᵉ 게이브루니: totally immersive
[09:18] Gᵃᵇᵉ 게이브루니: so now, the bad news
[09:18] Glitteractica Cookie: yes….?”
[09:18] Gᵃᵇᵉ 게이브루니: one of them is… the interface. the viewer.
[09:18] Gᵃᵇᵉ 게이브루니: I will come back to this
[09:18] Gᵃᵇᵉ 게이브루니: but suffice it to say
[09:18] Hour Destiny: Horrible infrastructure and customer service?
[09:18] Gᵃᵇᵉ 게이브루니: most of what you see on your viewer, the interface
[09:18] Gᵃᵇᵉ 게이브루니: most of those controls
[09:18] Gᵃᵇᵉ 게이브루니: are not useful to everyday, RL people… casual users
[09:18] Gᵃᵇᵉ 게이브루니: students
[09:18] Gᵃᵇᵉ 게이브루니: the people you’re trying to reaach.
[09:19] Gᵃᵇᵉ 게이브루니: i will come back to the viewer issue later.
[09:19] Gᵃᵇᵉ 게이브루니: secondly is the time
[09:19] Gᵃᵇᵉ 게이브루니: the time it takes to learn
[09:19] Gᵃᵇᵉ 게이브루니: and the time it takes to use
[09:19] Gᵃᵇᵉ 게이브루니: time takes on a whole new meaning in SL
[09:19] Gᵃᵇᵉ 게이브루니: and something that people familiar with and devoted to SL have in common is they recognize this
[09:19] Hour Destiny: Learning curve.
[09:20] Gᵃᵇᵉ 게이브루니: yes, it takes time to learn.
[09:20] Gᵃᵇᵉ 게이브루니: hours to learn the basics
[09:20] Gᵃᵇᵉ 게이브루니: hundreds of hours to learn advanced things…
[09:20] Gᵃᵇᵉ 게이브루니: but not just that.
[09:20] Gᵃᵇᵉ 게이브루니: when you log in, time slows to a crawl
[09:20] Hour Destiny: I’m not the only Hour? 🙂 Sorry, couldn’t resist.
[09:20] Gᵃᵇᵉ 게이브루니: takes up to a minute to log in…
[09:20] Gᵃᵇᵉ 게이브루니: hehe
[09:20] Gᵃᵇᵉ 게이브루니: 😀
[09:21] Gᵃᵇᵉ 게이브루니: and once you’re in, people take the time to aclimate…
[09:21] Gᵃᵇᵉ 게이브루니: check IMs, check your outfit, all that…
[09:21] Gᵃᵇᵉ 게이브루니: time takes on a meaning that most people I know in RL aren’t willing to take
[09:21] Gᵃᵇᵉ 게이브루니: Most of all, this might be our biggest challenge:
[09:22] Gᵃᵇᵉ 게이브루니: I’ve found that people familiar with SL, those who know its strengths
[09:22] Gᵃᵇᵉ 게이브루니: often are baffled by how “RL people” have no patience for SL’s shortcomings.
[09:22] Gᵃᵇᵉ 게이브루니: so there is a gap.
[09:22] CarmenLittleFawn: heheheh true
[09:22] Gᵃᵇᵉ 게이브루니: yes, it takes time to rez, yes, you have to rebake, you might crash, you might have to relog…
[09:23] Gᵃᵇᵉ 게이브루니: we understand that
[09:23] Gᵃᵇᵉ 게이브루니: the rest of the world doesn’t have the patience for it.
[09:23] Gᵃᵇᵉ 게이브루니: so they miss out.
[09:23] CarynTopia Silvercloud: I am experiencing that with my board
[09:23] Gᵃᵇᵉ 게이브루니: my concern is, how do we bridge that gap?
[09:23] CarmenLittleFawn: yes
[09:23] bulaklak: I remember my early experience with trying to buy new clothes and winding up wearing a giant box. I was ready to quit forever.
[09:24] Gᵃᵇᵉ 게이브루니: The same way that SL people are forgiving of the learning curve, forgiving of the time it takes…
[09:24] Glitteractica Cookie: or worse, accidently flashing your colleagues and experiencing virtual shame and humilation
[09:24] Gᵃᵇᵉ 게이브루니: we go a bit overboard. we forgive what is unforgivable to casual users… the ones who otherwise could really benefit from an experience here!
[09:25] Gᵃᵇᵉ 게이브루니: so i’ll give a case study
[09:25] Gᵃᵇᵉ 게이브루니: Machinimart has been successful in bringing “RL people” (for lack of a better term) into SL for learning experiences
[09:25] Gᵃᵇᵉ 게이브루니: in many cases.
[09:26] Gᵃᵇᵉ 게이브루니: get them in, up and running, in 10 minutes, all the benefits, none of the frustrations…
[09:26] Hour Destiny: It’s usually easier to forgive what you understand better.
[09:26] Gᵃᵇᵉ 게이브루니: yes, that’s right.
[09:26] Gᵃᵇᵉ 게이브루니: the bottom line is, we know the benefits. so it’s all worth it to us to work through.
[09:26] Gᵃᵇᵉ 게이브루니: but there has to be a middle ground right?
[09:26] CarmenLittleFawn: yes
[09:26] Gᵃᵇᵉ 게이브루니: what if we could cut the frustrations?
[09:27] Gᵃᵇᵉ 게이브루니: get people straight in, and yes, demand that they learn some new skills, but really reduce the demand on them… and show the benefits.
[09:27] Hour Destiny: Put the Lindens in a dunking booth?
[09:27] Gᵃᵇᵉ 게이브루니: hehe
[09:27] Gᵃᵇᵉ 게이브루니: by the way
[09:27] CarynTopia Silvercloud: that would be great!
[09:27] Gᵃᵇᵉ 게이브루니: yes, the Lindens are the elephant in the room.
[09:27] Ricken Flow: you would have the find the lindens first lol
[09:27] Gᵃᵇᵉ 게이브루니: occasionally they make a major move that really improves useability.
[09:27] Gᵃᵇᵉ 게이브루니: more often than not, they miss the mark.
[09:28] Gᵃᵇᵉ 게이브루니: they’re not 100% guilty.
[09:28] Gᵃᵇᵉ 게이브루니: again, “SL people” tend to be forgiving of the bugs, the frustrations…
[09:28] Hour Destiny: They are certainly guilty of very lousy customer service.
[09:28] Gᵃᵇᵉ 게이브루니: which sends the wrong message to LL. so they skimp.
[09:28] Gᵃᵇᵉ 게이브루니: and yes, Hour, they try but mostly fail at customer service.
[09:28] Gᵃᵇᵉ 게이브루니: i just accept this reality as it is.
[09:29] Gᵃᵇᵉ 게이브루니: sometimes they REALLY try
[09:29] Gᵃᵇᵉ 게이브루니: mostly it seems like they don’t… but it is what it is.
[09:29] Gᵃᵇᵉ 게이브루니: so how do we make it work?
[09:29] Gᵃᵇᵉ 게이브루니: hello Betsy, speak of the devil 😀
[09:29] Carl Solutionary: speak of the Lindens… wow! great timing Betsy!
[09:29] Betsy Linden: 🙂
[09:29] Hour Destiny: 1.5+ years and counting and no response to a paying customer is unacceptable.
[09:29] Gᵃᵇᵉ 게이브루니: hehe
[09:29] Glitteractica Cookie: I just TPd a Linden in
[09:29] Gᵃᵇᵉ 게이브루니:    o/
[09:29] Gᵃᵇᵉ 게이브루니:      ||   Yay!
[09:29] Gᵃᵇᵉ 게이브루니:     /
[09:29] Glitteractica Cookie: Betsy has offered to speak at a future meeting
[09:30] Glitteractica Cookie: but she’s not the guest today
[09:30] Gᵃᵇᵉ 게이브루니: so I will take one case of how we were able to make this work with high school students
[09:30] Glitteractica Cookie: I just wanted to give her asense of how we run meting
[09:30] Gᵃᵇᵉ 게이브루니: how we succeeded, and how we failed.
[09:30] Betsy Linden: glad to be here , ty
[09:30] CarmenLittleFawn: Hello 🙂 Betsy
[09:30] Gᵃᵇᵉ 게이브루니: i felt I had a good grasp on how they would react and behave in the environment.
[09:30] Hour Destiny: Hello, Betsy.
[09:30] Gᵃᵇᵉ 게이브루니: we even created a custom viewer
[09:31] Gᵃᵇᵉ 게이브루니: with only the functions they needed.
[09:31] Gᵃᵇᵉ 게이브루니: This was a well-funded project.
[09:31] Gᵃᵇᵉ 게이브루니: good people working on it!
[09:31] Gᵃᵇᵉ 게이브루니: and we felt we took every concern into consideration.
[09:31] Glitteractica Cookie: who was the project for?
[09:31] Gᵃᵇᵉ 게이브루니: had a welcome area (we have registration API)
[09:31] Ricken Flow: ( i think i worked on that project with Gabe on the teen grid
[09:31] Gᵃᵇᵉ 게이브루니: oh, by the way, unfortunately, I’m under NDA for all my projects
[09:32] Glitteractica Cookie: oh ok, np
[09:32] Gᵃᵇᵉ 게이브루니: and yeah, Ricken, I worked on the old teen grid, so we might have worked together lol
[09:32] Gᵃᵇᵉ 게이브루니: so we had this great program, a custom viewer, the students could use it.
[09:32] Gᵃᵇᵉ 게이브루니: thought we took everything into consideration
[09:32] Gᵃᵇᵉ 게이브루니: a set of activities broken up by unit
[09:32] Gᵃᵇᵉ 게이브루니: lessones
[09:32] Gᵃᵇᵉ 게이브루니: *lessons
[09:33] Gᵃᵇᵉ 게이브루니: so one lesson was a puzzle.
[09:33] Gᵃᵇᵉ 게이브루니: an educator designed it, not familiar with SL, and we implemented it.
[09:33] Gᵃᵇᵉ 게이브루니: for the puzzle, the students need to find objects in a room.
[09:33] Gᵃᵇᵉ 게이브루니: you get a hint
[09:33] Gᵃᵇᵉ 게이브루니: “find an object that does this…. “
[09:33] Gᵃᵇᵉ 게이브루니: you click on the object
[09:34] Gᵃᵇᵉ 게이브루니: if you get the right one, you have to find the next one…
[09:34] Gᵃᵇᵉ 게이브루니: until you find them all.
[09:34] Hour Destiny: Hidden object puzzle.
[09:34] Gᵃᵇᵉ 게이브루니: yes!
[09:34] Gᵃᵇᵉ 게이브루니: i thought it was a great idea.
[09:34] Gᵃᵇᵉ 게이브루니: i’ve played games like that
[09:34] Gᵃᵇᵉ 게이브루니: kids are familiar with them
[09:34] Gᵃᵇᵉ 게이브루니: it’s fun.
[09:34] Hour Destiny: I have a bunch of those on my iPhone.
[09:34] Gᵃᵇᵉ 게이브루니: yes. i’ve played iphone games with that also.
[09:34] Gᵃᵇᵉ 게이브루니: so we scripted it
[09:35] Gᵃᵇᵉ 게이브루니: and before the students come to play it, we test it, of course.
[09:35] Gᵃᵇᵉ 게이브루니: you have to test it
[09:35] Gᵃᵇᵉ 게이브루니: we TPed people in to test….
[09:35] Gᵃᵇᵉ 게이브루니: i tested it
[09:35] Gᵃᵇᵉ 게이브루니: we had at least 12 people test it, say “yeah!” thumbs up, it works.
[09:35] Gᵃᵇᵉ 게이브루니: so the day comes, the students come in… and it breaks.
[09:35] Gᵃᵇᵉ 게이브루니: I have no idea what’s going on.
[09:35] Gᵃᵇᵉ 게이브루니: all the students are complaining
[09:35] Gᵃᵇᵉ 게이브루니: they’re frustrated
[09:36] Gᵃᵇᵉ 게이브루니: they’re doing the right thing.
[09:36] Gᵃᵇᵉ 게이브루니: when you’re doing the right thing, and you’re told it’s wrong, it can be infuriating.
[09:36] Jen: Murphy’s Law
[09:36] Gᵃᵇᵉ 게이브루니: yes
[09:36] Gᵃᵇᵉ 게이브루니: and this project went so well up to now!
[09:36] Gᵃᵇᵉ 게이브루니: the teachers are not happy
[09:36] Gᵃᵇᵉ 게이브루니: which is to say nothing of the funders.
[09:36] Gᵃᵇᵉ 게이브루니: now, I will show you a picture.
[09:36] Gᵃᵇᵉ 게이브루니: one moment…
[09:37] Gᵃᵇᵉ 게이브루니:
[09:37] Gᵃᵇᵉ 게이브루니: this is the students, in the room
[09:37] Gᵃᵇᵉ 게이브루니: looking for objects
[09:37] jacmacaire Humby: Sorry I have to go.. To all a very nice week-end.. 🙂
[09:37] Chayenn: bye jac
[09:37] CarmenLittleFawn: u also Jac bye
[09:37] Gᵃᵇᵉ 게이브루니: by jac, thanx 😀
[09:37] Gᵃᵇᵉ 게이브루니: does anyone notice anything about the picture?
[09:38] jacmacaire Humby: Bye everyone..
[09:38] Gᵃᵇᵉ 게이브루니: i was there, by the way… only in retrospect do I realize the problem.
[09:38] Carl Solutionary: looks laggy… and I bet the objects are getting clicked alot
[09:38] Gᵃᵇᵉ 게이브루니: i was watching this happen…
[09:38] Gᵃᵇᵉ 게이브루니: YES
[09:38] Gᵃᵇᵉ 게이브루니: objects clicked a lot.
[09:38] Gᵃᵇᵉ 게이브루니: why?
[09:38] Hour Destiny: What if more than one person clicks on the same object?
[09:38] Gᵃᵇᵉ 게이브루니: because people are used to instant feedback.
[09:38] Gᵃᵇᵉ 게이브루니: instantaneous gratification.
[09:38] Gᵃᵇᵉ 게이브루니: whereas people who are used to SL are accustomed to clicking, waiting…
[09:39] Gᵃᵇᵉ 게이브루니: you click… and then… wait for it… wait for it… there it is!
[09:39] Hour Destiny: And if someone sees someone else clicking on something, they’ll click it too. Follow The Leader type of thing.
[09:39] Gᵃᵇᵉ 게이브루니: these people did great in our environment, until this challenge. where they had to wait 2 (gasp!) or more seconds for a response
[09:39] Buffy Beale: lol
[09:39] Gᵃᵇᵉ 게이브루니: 5 seconds is a LOT for casual users
[09:40] Gᵃᵇᵉ 게이브루니: think how many people have dropped SL altogether in less than 5 seconds!
[09:40] Gᵃᵇᵉ 게이브루니: but we are all used to the wait.
[09:40] Hour Destiny: ~8 seconds for webpages.
[09:40] Gᵃᵇᵉ 게이브루니: i’m using an example of where I failed to anticipate the behavior of RL students to illutrate our challenge
[09:40] Gᵃᵇᵉ 게이브루니: now, really, the issue here was not just the wait… it was the fact that they POUNDED
[09:41] Gᵃᵇᵉ 게이브루니: these objects with clicks
[09:41] Gᵃᵇᵉ 게이브루니: each one causing more lag
[09:41] Gᵃᵇᵉ 게이브루니: and also resetting the game!

[09:41] Hour Destiny: DDOS attack. 😀

[09:41] Gᵃᵇᵉ 게이브루니: the way we scripted it, you click an object, and ok, you clicked it… click again, and it’s the wrong object…
[09:41] Gᵃᵇᵉ 게이브루니: i click “broom”, it expects me to click “bucket” next
[09:41] Gᵃᵇᵉ 게이브루니: but
[09:42] Gᵃᵇᵉ 게이브루니: i click “broom” 5 times… it resets the game for me five times.
[09:42] Gᵃᵇᵉ 게이브루니: this is the gap between casual users (the people we want to reach with our good work) and those who are familiar with SL
[09:42] Gᵃᵇᵉ 게이브루니: everything you know, everything you did to customize your avatar and to build your beautiful office here in this sim…
[09:43] Gᵃᵇᵉ 게이브루니: is beyond the reach of average people… yet they have so much to benefit could they get just 20 minutes of learning here!

[09:43] Carl Solutionary: I’m wondering if this approach would work: touch_start() { llSay(0,”Congratulations! You have instant gratification…Please WAIT 5 seconds for your PRIZE to arrive! And next hint!” }

[09:44] Hour Destiny: Heh.

[09:44] Gᵃᵇᵉ 게이브루니: it could… but guess what… people don’t pay attention to notifications!
[09:44] Gᵃᵇᵉ 게이브루니: they just don’t.

[09:44] Ricken Flow: even before that i had some people that never been into a virtual world and was exciting about the project then they seen the size of the viewer and wouldnt download it said it was too big of a file for the computer
[09:44] Gᵃᵇᵉ 게이브루니: we’re “trained” to out of habit, but there are so many challenges… we’re familiar with it. we can’t expect others to be.
[09:45] Gᵃᵇᵉ 게이브루니: so, i hope this got you thinking… we need to design experiences for people without expecting them to go through what we’ve gone through.
[09:45] Gᵃᵇᵉ 게이브루니: because, bluntly, they won’t.
Open Mic / Announcements

[09:46] Glitteractica Cookie: OK, so we need to move into open Mic announceents now, any closing remarks?

[09:46] bulaklak: Yes, all great stuff! And potentially also raising the bar for everyone’s expectations, too, not just newbies.

[09:46] Jen: raises hand

[09:46] Hour Destiny: Poor education/learning, poor critical thinking skills, lack of experience/knowledge, unrealistic expectations, and likely an entitlement philosophy, etc.

[09:46] Glitteractica Cookie: OK, thanks Gabe! Find him on twitter at @machinimart
[09:47] Glitteractica Cookie: OK, then we are ready for announcements to the larger group!

[09:47] Gᵃᵇᵉ 게이브루니: ty 🙂

[09:47] Glitteractica Cookie: Jen– you are up!

[09:47] Carl Solutionary: ***** APPPPPPPLLLLAAAUUUSSSSEEEEEEE***********

[09:47] Glitteractica Cookie: Thanks YOU Gabe, we’ll be in touch great job
[09:47] Glitteractica Cookie: Go ahead Jen

[09:47] Jen: Just a reminder, the Mentors meeting after this one

[09:47] Gᵃᵇᵉ 게이브루니: thank you all for having me, really

[09:47] Dancers Yao: thank you….

[09:47] Jen: After a 5 minute break
[09:47] Jen: Thank you Gabe

[09:48] Glitteractica Cookie: Other announcements for the larger group?

[09:48] Namaara MacMoragh: Gotta run… thanks for a great presentation. bye

[09:48] Ricken Flow: raises hand

[09:48] Buffy Beale: fantastic Gaberoonie thanks so much

[09:48] Glitteractica Cookie: Yes, Riken, you are up

[09:49] CarmenLittleFawn: Yes Thank you very much 🙂

[09:49] Ricken Flow: this thursday we have a special common grounds at the sl9b parcel for nonprofit commons the theme will be white.

[09:49] Glitteractica Cookie: Can you tell those who don’t know what SL9B is?

[09:50] Ricken Flow: sl9b is the the 9th birthday celebration of Second Life
[09:50] Ricken Flow: it is put on this year by the residents of second life this year
[09:50] Ricken Flow: 10 sims

[09:50] Glitteractica Cookie: Betsy, do you have any remarks or comments on SL9B?

[09:50] Ricken Flow: of art projects

[09:50] bulaklak: I have a late-breaking TechSoup announcement if there is time.

[09:51] Hour Destiny: Will the lag be much less? I had to finally log due to the exteme lag Monday.

[09:51] Dancers Yao: Would like to remin would like to add to the infor for SL9B..Zinnia has also done a beautiful memorial story for my colleague, Kasuku Magic who recently died of cancer. Will send you a teleport if you want.

[09:51] Ricken Flow: after monday there should be less lag the performaces end monday

[09:51] Ozma Malibu: sure Dancers

[09:51] Glitteractica Cookie: where is the SL9B location?

[09:52] CarmenLittleFawn: I went it is laggy but very nice

[09:52] Ricken Flow: dancer can you share the slurl please

[09:52] Glitteractica Cookie: yes, please share the sim SLurl

[09:52] Buffy Beale: I have the LM if anyone wants

[09:52] Glitteractica Cookie: in open chat

[09:52] Betsy Linden: Thanks everyone for letting me pop in today, I’ll see you all soon 🙂

[09:52] Glitteractica Cookie: OK, thanks Betsy

[09:52] CarmenLittleFawn: nice meeting u Take care Betsy

[09:52] Glitteractica Cookie: See you soon

[09:53] Glitteractica Cookie: Any more announcements for the larger group

[09:53] Buffy Beale: Nonprofit Commons – Wishes Granted: Stories of Positive Impact, FruitIslands SL9B Fun (133, 182, 21) – General

[09:53] Ricken Flow: yes

[09:53] Glitteractica Cookie: go ahead

[09:54] Hour Destiny: Buffy, that’s the sim I was trying to go to Monday but it kept bouncing me back to the sim to the east of it, where I had TP’d to since I couldn’t TP to that sim. 🙂

[09:54] Glitteractica Cookie: any more announcements?

[09:54] Ricken Flow: tomrrow at 3 pm at the sl9b auditorium broadway cares for hiv is having a fundraiser and talk if you want the LM let me know its with my other avatar

[09:54] Glitteractica Cookie: Dancers can share a LM with anyone

[09:54] Buffy Beale: yes Hour it seems the landing mark is set to one spot

[09:54] Glitteractica Cookie: or I can drop on eon you if you ask me now, as she shared it with me

[09:55] Glitteractica Cookie: any final announcements for the larger group?

[09:55] Buffy Beale: the NPC is just down the middle road a bit

[09:55] Glitteractica Cookie: What is the late-breaking news, Bulaklak

[09:55] bulaklak: Oh, it wcan wait until next week!

[09:56] Glitteractica Cookie: up to u

[09:56] bulaklak: yep let’s save it.

[09:56] Glitteractica Cookie: ok

[09:56] bulaklak: something to look foreard to
[09:56] bulaklak: hehe

[09:56] Glitteractica Cookie: Shall we call it a day?

[09:57] Buffy Beale: hehe bulaklak

[09:57] bulaklak: bye, all!

[09:57] Chayenn: bye bulaklak

[09:57] Glitteractica Cookie: I’d like to have you all send in your ideas to for a future meeting with Betsey Linden

[09:57] CarmenLittleFawn: Take care everybody 🙂

[09:57] bulaklak: thanks again gabe for the grat presentation

[09:57] Glitteractica Cookie: Thanks all

[09:57] Gᵃᵇᵉ 게이브루니: ty so much for having me

[09:57] Glitteractica Cookie: stay around for the mentors if you have time

[09:57] Buffy Beale: I have to leave early too so see everyone next week, yes
thanks Gab great presentation

[09:57] Glitteractica Cookie: bye
– End of Line –

Written by: Zinnia Zauber