Jeroen Frans: “Tools for Virtual Engagement” for the October 19th NonProfit Commons Meeting

This Friday, October 19th, Nonprofit Commons is happy to feature Jeroen Frans, Frans Charming in Second Life, who will speak to us about tools for engagement in Second Life and focus specifically on the newer possibilities that are available, such as web integration, temporary attachments and teleport agent. 

Jeroen is a creative producer, virtual world technologist, and co-founder and CEO of the Vesuvius Group, LLC. As a futurist, he is always looking forward to how innovative technology can be used and enhanced. This drives him to try his hand in many technologies, and his early adoption has resulted in a wide skill set in programing, 3D, Web and game design, machinima and animation.

About The Vesuvius Group, LLC

The Vesuvius Group is a Full Service Solution provider for companies and institutions who desire to develop a presence or immersive experience in virtual worlds, social and game environments, with expertise in the virtual world platforms Second Life and OpenSim. The Vesuvius Group’s mission it is to support institutions and companies that are engaging in projects that make a difference in their member communities and the larger world.

 

Join us in Second Life!

Nonprofit Commons Weekly Meeting

Friday, October 5th, 8:30 AM SLT / PST

Plush Nonprofit Commons Amphitheater

http://bit.ly/NPCinSL 

 

AGENDA

  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:45 am Mentors Central
  • 8:55 am Main Speaker: Jeroen Frans (Frans Charming in SL)
  • 9:30 am Open Mic / Announcements

 

http://nonprofitcommons.org

The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions.

Written by: Rhiannon Chatnoir

JoJa Dhara: “Walking Through Virtual Worlds: Connecting Virtuality with Reality” for the October 12th NonProfit Commons Meeting

This Friday, October 12th, Nonprofit Commons is happy to feature Jolanda Mastenbroek-Dobberaka, aka JoJa Dhara in Second Life, who will speak to us about her experiences in virtual worlds, including her latest explorations into the web based virtual world Cloud Party, and her thoughts on the future of the 3D internet.

JoJa has been involved in community management within virtual worlds since 2006 and is a social media consultant and evangelist for virtual worlds in The Netherlands. She is a lead organizer of the yearly European conference MetaMeets about virtual worlds, augmented reality and the 3D internet. This year’s MetaMeets will take place November 30-December 1, 2012.

www.jojadhara.com  

www.metameets.com

Join us in Second Life!

Nonprofit Commons Weekly Meeting

Friday, October 12th, 8:30 AM SLT / PST

Plush Nonprofit Commons Amphitheater

http://bit.ly/NPCinSL

AGENDA

  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:45 am Mentors Central
  • 8:55 am Main Speaker: Jolanda Mastenbroek-Dobberaka (JoJa Dhara in SL)
  • 9:30 am Open Mic / Announcements

http://nonprofitcommons.org

The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions.

Written by: Rhiannon Chatnoir

TechSoup’s Community Forums with Jayne Cravens for September 28th NonProfit Commons Weekly Meeting

This Friday, September 28th, Nonprofit Commons is happy to feature Jayne Cravens, who will speak to us about TechSoup’s Community Forums.

Jayne Cravens is an internationally-recognized trainer, researcher and consultant. Her work is focused on communications, volunteer involvement, community engagement, and management for nonprofits, NGOs, and government initiatives. She is a pioneer regarding the research, promotion and practice of virtual volunteering, including virtual teams, microvolunteering and crowdsourcing, and she is a veteran manager of various local and international initiatives. She has been interviewed for and quoted in articles in The New York Times, The Wall Street Journal and the Associated Press, as well as for reports by CNN, Deutsche Well, the BBC, and various local radio and TV stations. Resources from her web site, coyotecommunications.com, are frequently cited in reports and articles by a variety of organizations, online and in-print. Jayne received her BA in Journalism from Western Kentucky University and her Master’s degree in Development Management from Open University in the U.K. She is currently based near Portland, Oregon in the USA.

Join us in Second Life!

Nonprofit Commons Weekly Meeting

Friday, September 28th, 8:30 AM SLT / PST

Plush Nonprofit Commons Amphitheater

http://slurl.com/secondlife/Plush%20Nonprofit%20Commons/88/126/26

AGENDA

  • 8:30 am Introductions
  • 8:40 am TechSoup Announcements
  • 8:45 am Mentors Central
  • 8:55 am Featured Presenter: Jayne Cravens
  • 9:30 am Open Mic / Announcements

 

http://nonprofitcommons.org

The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions.

Written by: Rhiannon Chatnoir

TRANSCRIPT OF SEPTEMBER 14TH NPC MEETING – BRIAN KAIHOI OF THE MAYO CLINIC

The Friday, September 14th meeting featured featured Brian Kaihoi of Mayo Clinic speaking on using #virtualworlds for patient care, research, #education & #healthcare administration. 

Nonprofit Commons Weekly Meeting

Friday, September 14th, 8:30 AM SLT / PST
Plush Nonprofit Commons Amphitheater
http://slurl.com/secondlife/Plush%20Nonprofit%20Commons/88/126/26
 
AGENDA
8:30 am Introductions
8:40 am TechSoup Announcements
8:45 am Mentors Central
8:55 am Featured Presenter: Brian Kaihoi
9:30 am Open Mic / Announcements
 
http://nonprofitcommons.org
 
– Unabridged Transcript –
 
INTRODUCTIONS
 
[08:36] Rhiannon Chatnoir: Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!
[08:36] Kate Miranda: Hope I didn’t sit on anyone
[08:37] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team
[08:37] Buffy Beale: heyyy Kate 🙂
[08:37] Rhiannon Chatnoir: Today’s Agenda:
 
8:30 am Welcome & Introductions
 
8:40 am TechSoup Announcements
 
8:45 am Mentors Central
 
8:55 am Mayo Clinic’s Virtual World Activities with Brian Kaihoi
 
9:30 am Open Mic / Announcements
[08:37] Rhiannon Chatnoir: First a few links to start off the meeting.
[08:37] Rhiannon Chatnoir: Here are the many ways to can get involved with the Nonprofit Commons in Second Life:
 
Nonprofit Commons Blog: http://nonprofitcommons.org
 
Wiki: http://npsl.wikispaces.com
 
Twitter: http://twitter.com/npsl
 
Facebook: https://www.facebook.com/nonprofitcommons
 
Google Group: http://groups.google.com/group/TechSoup-Second-Life
 
Google Calendar: http://bit.ly/2tMEYh
 
http://flavors.me/nonprofitcommons
 
About TechSoup the sponsors of the Nonprofit Commons:
 
http://www.techsoup.org/stock/howtousetechsoup.asp
 
http://flavors.me/techsoup
[08:38] Rhiannon Chatnoir: So, Hello everyone, let’s start off with Introductions!
[08:38] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, http://www.bridgesforwomen.ca @bridges4women
[08:38] Rhiannon Chatnoir: Please state your real name, location, org, and the ways we can find you online.
[08:38] Ethelred Weatherwax: Dave Dexter, Neenah Historical Society, Wisconsin USA
[08:38] Coughran Mayo: Dick Dillon, Innovaision, LLC St. Louis MO @Coughran, @Innovaision
[08:38] HB Eternal: Harold W Becker, The Love Foundation, Florida, http://www.thelovefoundation.com @lovefoundation
[08:38] Gentle Heron: Virtual Ability, Inc. www.virtualability.org
[08:38] Ronnie Rhode: Denise Harrison, The Garden for the Missing, http://www.gardenforthemissing.org/ and SLURL Remora (203,148,21), Project Jason, assistance for families of the missing, http://www.projectjason.org.
[08:38] Dancers Yao: Kara Bennett, Elder Voices, Inc. Los Angeles, CA Health Care and Human Rights
[08:38] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities and Arts Alliance, Sequim, Olympic Peninsula, Washington. http://www.sequimartsalliance.org http://www.facebook.com/sequimartsalliance @renneemiko
[08:38] Svea Morane: Brian Kaihoi, Mayo Clinic Rochester, MN www.mayoclinic.org
[08:38] Zotarah Shepherd: BEACH College, Santa Rosa, CA
[08:38] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, Missouri, www.pfh.org, @brenabenoir
[08:38] Lyssa AskJAN.org: Lyssa Rowan, Job Accommodation Network, Morgantown WV http://AskJAN.org @JANatJAN
[08:38] bulaklak: Michael DeLong, Online Community Manager, TechSoup Global, @TechSoup @MichaelDeLongSF www.techsoup.org, San Francisco, CA U.S.A.
[08:38] Chayenn: monique Richert, Protect Yourself1, Inc ., Baltimore MD, protectyourself1.org , facebook.com/py1us, @PY1US
[08:39] Jerod Bagley: Jerry Stapleton, University of Illinois at Chicago. gstapltn@uic.edu
[08:39] alebez: Ale Bezdikian, Online Community Coordinator, TechSoup, SF, Ca. @TechSoup, @alebez
[08:39] Oronoque Westland: Roberta Kilkenny, Hunter College, City University of New York
[08:39] Namaara MacMoragh: Gloria Kraegel, nonprofit development http://greatkreations.com on behalf of BEST http://brainenergysupportteam.org and Etopia EcoCommunities, http://etopiaisland.org … Tacoma WA @go4victory
[08:39] Amy Waverider: Amy Waverider virtual ability
[08:39] Rhiannon ChatnoirRhiannon Chatnoir is Joyce Bettencourt, Online Community Manager for NPC/Techsoup, Boston, MA, http://joycebettencourt.com @NPSL @RhiannonSL
[08:40] Magic Pathfinder: Magic Pathfinder (any1.gynoid), Faculty at New Citizens Inc (NCI), Teaching hands-on Artificial Intelligence and Pathfinding in Second Life – More Info: http://any1gynoid.wordpress.com/ AND I JUST RELEASED A FREE COOKBOOK! Eeeeep! http://www.mediafire.com/view/?170fmba35afu30c
[08:40] Tank Thibedeau: Ricky Davis if you have me on twitter as @dyverse_steele delete that account it has been hacked
[08:40] Tank Thibedeau: new twitter coming soon
[08:40] Zinnia Zauber: aww, Good to know Tank.
[08:40] Rhiannon Chatnoir: anyone else with introductions?
[08:41] Tank Thibedeau: San Antonio TX http://www.urbanskribbles.net
[08:41] Ozma Malibu: Sandy Andrews, Floaters Org, Arizona, Mexico, On the Road. @ozma
[08:41] Pathfinder Lester: John Lester, Chief Learning Officer, ReactionGrid. http://about.me/pathfinder Living in Montreal, Canada. @Pathfinder
[08:42] Buffy Beale: yay Path!
[08:42] Rhiannon Chatnoir: Great to see you all!
[08:42] Zotarah Shepherd: Hi Path
[08:42] Kate Miranda: Linda Rogers, Toronto Ontario, Creative Works Studio, a program of St. Michael’s Hospital’s Inner City Health programs …. and Music Island here in SL 🙂
[08:42] Tori Landau: Patricia Dean,volunteer event coordinator for the Open University’s Deep Think sim. www.open.ac.uk
[08:43] Rhiannon Chatnoir: Lets move to TechSoup Announcements…and if you havent introduced yourself, feel free to sneak that in during
[08:43] Kate Miranda: http://musicisland.spruz.com for Music Island
 
TECH SOUP ANNOUNCEMENTS
 
[08:43] bulaklak: Hiya! I am Michael and I am the online community manager at TechSoup
[08:43] Grace McDunnough: Rhonda Lowry, Media and Technology Strategist for Turner Broadcasting @gracemcdunnough
[08:43] Buffy Beale: yay bulaklak!
[08:44] bulaklak: thanks, Buffy
[08:44] ThinkererSelby Evans: Thinkerer Melville http://virtualoutworlding.blogspot.com/
[08:44] bulaklak: So just a quick question first before I get to the big announcement
[08:45] bulaklak: And this is probably a no brainer for this crowd . . .
[08:45] bulaklak: But how many of you have moved a significant amount of your org’s work into the cloud?
[08:45] Buffy Beale: Thinker! Great to see you
[08:45] ThinkererSelby Evans: Hi Buffy
[08:45] Gentle Heron: None, Bulaklak.
[08:45] Rhiannon Chatnoir: yes to the cloud!
[08:46] Coughran Mayo: 20%
[08:46] ThinkererSelby Evans: My blog work is all in the cloud
[08:46] Buffy Beale: about 10 % and growing
[08:46] bulaklak: Great! Anyone else?
[08:46] Magic Pathfinder: <— uses cloud storage for file sharing… e.g. http://www.mediafire.com/view/?170fmba35afu30c my cookbook
[08:46] ThinkererSelby Evans: In the blog site or in Google drive
[08:46] Pathfinder Lester: most of ReactionGrid’s “stuff” lives in the cloud. all documents and project management data are hosted in the cloud.
[08:46] Tori Landau: Nothing I do with the OU is in the cloud but started using it for first time this week to do with something else
[08:46] Oronoque Westland: never knew what the difference was between the cloud and a host’s server
[08:47] Tank Thibedeau: I have some of my itunes music in the cloud
[08:47] ThinkererSelby Evans: I view the hosts server as part of thecloud
[08:47] Zotarah Shepherd: I have not used the cloud at all.
[08:47] Pixel GhostPixel Ghost is a Registered Nurse who had an interview Wednesday for her first nursing job (hope I get hired) and is continuing her education with online classes through a state accredited university
[08:47] bulaklak: So . . . the reason I ask is that TechSoup mounted a massive survey last year, reaching out in 22 languages to 88 countries
[08:47] bulaklak: We got more than 10.5k responses
[08:48] Zotarah Shepherd: Best of luck Pixel
[08:48] Jerod Bagley: My own unit uses the cloud for a lot of shared resources. But institution wise use is small.
[08:48] bulaklak: And our wonderful tech analyst Ariel Gilbert Knight worked diligently on creating a report to analyze the results
[08:48] bulaklak: We just released the results and analysis yesterday
[08:48] bulaklak: With the executive summary in 22 languages
[08:49] bulaklak: There’s some interesting stuff in here about how NGOs are using (or not) the cloud and what their perceptions of the technology are
[08:49] bulaklak: Here is the link
[08:49] bulaklak: http://bit.ly/NGOCloud
[08:49] bulaklak: I hope you will share this far and wide and enjoy reading it over
[08:49] bulaklak: And perhaps at a future time we could have Ariel join us to talk about it
[08:49] Gentle Heron: What’s the Readers Digest version of the findings?
[08:49] Gentle Heron: Do we or don’t we?
[08:49] bulaklak: Gentle, the link will take you to a blog written by our marketing copywriter
[08:50] bulaklak: That sums things up nicely
[08:50] bulaklak: And if you want to do the deeper dive, you can download the report from there
[08:50] Gentle Heron: You don’t want to put anything in the record here, now?
[08:50] bulaklak: Oh sure I can give you some factoids
[08:50] Gentle Heron: Thanks!
[08:50] bulaklak: • 90% of respondents worldwide are using cloud computing
[08:50] bulaklak: • 60% say lack of knowledge is the greatest barrier to adoption
[08:51] bulaklak: • 79% say the greatest advantage of adoption is easier software/hardware administration
[08:51] bulaklak: • 47% say cost-related changes and ease of setup would be the greatest motivators for moving their IT to the cloud
[08:51] bulaklak: • 53% report plans to move a “significant portion” of their IT to the cloud within three years
[08:51] bulaklak: So those are some of the high level findings
[08:51] bulaklak: And many more here http://bit.ly/NGOCloud
[08:51] Gentle Heron: Thank you.
[08:52] Rhiannon Chatnoir: Thanks Bulaklak 🙂
[08:52] bulaklak: And that’s all I’ve got for today!
[08:52] Jerod Bagley: Yes, thanks for the summary
[08:52] Buffy Beale: thank you bulaklak
[08:52] bulaklak: Have a great meeting and a great weekend!
[08:52] Rhiannon Chatnoir: Great – lets move on to Mentors Central
 
MENTORS CENTRAL
 
[08:52] Rhiannon Chatnoir: Today for Mentor Central we have Brena Benoir to speak, let’s welcome her up and please start whenever your ready.!
[08:52] Zinnia Zauber: Thank you!
[08:52] Zinnia Zauber: Rah Brena!
[08:53] Buffy Beale: yayyy Brena!!
[08:53] HB Eternal: BB Rocks!
[08:53] Gentle Heron: Go Brena!
[08:53] Brena Benoir: Good morning everyone
[08:53] Brena Benoir: As you can see from the poster this morning our topic is SMART Goals
[08:54] Brena Benoir: we have focused on the community concept lately and I thought this woudl help orgs look at why they are here and what their goals are and help examine those closer
[08:54] Brena Benoir: This morning we will be taking a look at the SMART goal concept. The hopes is that this will allow us
to set goals for our work within in our organizations. We all have different goals when we start work
in virtual worlds. Anywhere we go, sometimes we are able to achieve goals, sometimes we are not. 
When we don’t feelings build and disappointment sets in and leads to a sense of failure and desire to give up.
[08:55] Brena Benoir: Understanding the SMART Goal concept will allow us to set better goals and focus on what we are really
setting out to achieve, experience the feeling of successes, and continue our growth.
[08:55] Brena Benoir: S=SPECIFIC 
 
This aspect tackles the who, what when, where, whys. It’s focuses on the details. 
For example: I want to lose weight. This is not specific for some of these reasonsS=SPECIFIC 
 
This aspect tackles the who, what when, where, whys. It’s focuses on the details. 
For example: I want to lose weight. This is not specific for some of these reasons
[08:56] Brena Benoir: What are some reasons why this doesn’t meet the specific criteria?
[08:56] Gentle Heron: doesn’t set a numeric goal
[08:56] Brena Benoir: right
[08:56] Tank Thibedeau: no time frame
[08:56] Brena Benoir: correct
[08:56] Brena Benoir: what does healthy mean?
[08:56] Brena Benoir: What might be a way to restate this in to something specific?
[08:57] bulaklak: I want to lose 60 lbs by Christmas
[08:57] Brena Benoir: good job bulaklak!
[08:57] Coughran Mayo: bukalak: see me!
[08:57] bulaklak: (that’s my fantasy)
[08:57] Brena Benoir: moving along to the second part
[08:57] Brena Benoir: M=MEASURABLE
 
Establishing the guidelines about how to assess overall progress on the goal. 
Examples of measures could be: 
I will lost 10 pounds within the next 3 months.
I will hold an event in my office one time each month to support the goal of fundraising for my org in 
the virtual setting. 
My organization will sponsor an event 4 times a year in my NPC space to educate about addiction
and mental health issues.
[08:58] Brena Benoir: This give us something measure or quantify in some way our goal by
[08:59] Brena Benoir: A=ATTAINABLE
 
This step encourages us to look at the details of how we go about accomplishing our goals. What supplies,
resources, education, etc. will we need in order to accomplish our overall goal. Working on this step
allows us to formulate the substeps to help work to achieve the small successes to work towards
our overall goal.
[08:59] Brena Benoir: We want to make sure they are achievable from the start of settign them
[08:59] Brena Benoir: R=Realistic
 
This step addresses a major component we address in the substance abuse field, that is willingness. 
We look at our willingness to accomplish the goal and our ability to do so. If we set goals that we 
know that we cannot accomplish, we set ourselves up for failure from the start.
[09:00] Gentle Heron: That helps with motivation, right?
[09:00] Brena Benoir: That is correct
[09:00] Brena Benoir: if we feel they are out of reach from the start, we already feel at a disadvantage
[09:00] Brena Benoir: Many children say I want to become a professional athlete someday. If they aren’t working on their athletic
abilities growing up that isn’t a possibility at all. The reality is that is a small portion of 
them will actually achieve that goal and many of these have honed and worked on their skills for years.
[09:01] Brena Benoir: If your org has a fundraising goal in world, ask yourself what is a realistic amount to target in virtual worlds.
[09:01] Brena Benoir: our last component is Timely
[09:01] Brena Benoir: T=TIMELY
 
This is where we establish a set time frame in order to accomplish our goal. 
 
Example: My organization is new to NPC, I want others to learn about my organization and what we do.
[09:01] Brena Benoir: I will sponsor an event in my NPC space within one month of being granted tenant space in NPC where I will 
educate attendees about my organization and mission statement. 
 
I will meet 3 new members of organizations each month to improve my network in NPC.
[09:02] Brena Benoir: The SMART goal concept is acceptable for use across the spectrum from personal use to nonprofit 
sector use to corporate use and anywhere in between.
[09:02] Brena Benoir: I strongly encourage you to look your involvement 
in this community and virtual worlds in particular and do some self questioning to see if your 
organization’s goals are consistent with your mission statement and your purpose in 
being here in a virtual capacity.
[09:03] Brena Benoir: here are a couple of sources you can explore should you want further information: http://www.oma.ku.edu/soar/smartgoals.pdf
http://topachievement.com/smart.html
[09:03] Brena Benoir: Any questions?
[09:03] Gentle Heron: Very smartly done, Brena.
[09:03] Buffy Beale: that was great Brena thanks!
[09:04] Zinnia Zauber: This is awesome!
[09:04] Buffy Beale: lol Gentle
[09:04] Rhiannon Chatnoir: Brena – Thanks for leading Mentors Central today!
[09:04] Oura Scribe: applauds
[09:04] Brena Benoir: Thank you Gentle 🙂
[09:04] Gentle HeronGentle Heron hopes we can continue with these types of sessions!
[09:04] Zinnia Zauber: Thank you so much!
[09:04] Tori Landau: Many thanks Brena and very useful
[09:04] Zinnia Zauber: Here, here, Gentle!
[09:04] Rhiannon Chatnoir: Catch up with Brena and ask questions after too 🙂
[09:04] Zinnia Zauber: Thank you, Brena!
 
FEATURED PRESENTER
 
[09:04] Rhiannon Chatnoir: OK – time for today’s main speaker.
[09:04] Pathfinder Lester: good advice all around
[09:04] Rhiannon Chatnoir: Welcome Brian Kaihoi (Svea Morane in SL), who will report on Mayo Clinic’s virtual world activities in the areas of patient care, research, education and administrative services.
[09:04] Buffy Beale: a reminder that the mentors meet after this meeting so if anyone has any questions or needs help please do join in
[09:05] Buffy Beale: cheering for Svea!
[09:05] Rhiannon Chatnoir: come up and grab a seat Svea 🙂
[09:05] Zinnia Zauber: Rah Svea!
[09:05] Svea Morane: Hi there. It is very good to be with you to share what Mayo Clinic is doing in Second Life. The fact that we are having this meeting is one reason we are excited about Second Life. The community and the relationships that are developed here are examples of the interactions that make for better healthcare.
[09:05] Zotarah Shepherd: Yay Svea!
[09:05] Rhiannon Chatnoir: First a bit about our speaker…
 
Brian Kaihoi has been with Mayo Clinic for 35 years. During that time he has held a variety of administrative and operational positions. As a member of the consulting staff of Mayo Clinic, Brian has worked with the Mayo Medical School and Mayo School of Continuing Medical Education on content development and delivery strategies. Currently, Brian is the Mayo Foundation Web Administrator, working with all Mayo Clinic Web activities, and works with the Center for Innovation, which is finding ways to transform the way health care is experienced and delivered.
[09:05] Svea Morane: I coordinate our Second Life activities, as part of my role as the Web administrator at Mayo Clinic. I have been with Mayo Clinic for 39 years serving in a variety of roles around education, technology and business.
[09:05] Svea Morane: I want to give you a little background on Mayo Clinic as an organization, then talk about our Second Life activities and how they fit into our larger organization. The copy from the slides will appear in local, so I will not repeat that, but rather comment on the slides.
[09:06] Mayo Clinic NPC presentation whispers: Slide 2 of 23
[09:06] Mayo Clinic NPC presentation: 
 
Slide 1
Mayo Clinic in Virtual Worlds
Innovation in Care and Operations
Nonprofit Commons
September 14, 2012
 
[09:06] Mayo Clinic NPC presentation: 
 
Slide 2
Photo of landing point at Mayo Clinic region
 
[09:06] Svea Morane: You can get to our public region by searching for “Mayo Clinic”. These photos are from our landing point, which has a representation of the main patient care building on our Rochester, MN campus.
[09:06] Mayo Clinic NPC presentation whispers: Slide 3 of 23
[09:06] Mayo Clinic NPC presentation: 
 
Slide 3
Additional photo of landing point at Mayo Clinic region
 
[09:06] Svea Morane: You can learn more about Mayo Clinic at http://www.mayoclinic.org
[09:06] Mayo Clinic NPC presentation whispers: Slide 4 of 23
[09:07] Mayo Clinic NPC presentation: 
 
Slide 4
Mayo Clinic
– 58,300 staff incl 7,400 physicians working on 3 major campuses (MN, FL, AZ)
– Mission: To inspire hope and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education and research.
 
[09:07] Svea Morane: Mayo Clinic is the largest private medical group practice in the world. It is nonprofit, with no profit sharing, or bonuses. All the physicians are on salary.
[09:07] Pixel Ghost: yayyyyyyy!!!
[09:07] Mayo Clinic NPC presentation whispers: Slide 5 of 23
[09:07] Mayo Clinic NPC presentation: 
 
Slide 5
Mayo Clinic in 2011 (the numbers)
– 1,113,000 patients with 123,000 hospital admissions and 588,000 hospital days
– 8,117 active human research studies, and 5,0430 journal articles published
– 3,523 students in Mayo Clinic graduate and undergraduate programs, 124,068 participants in continuing medical education programs
– $8.5B revenue, nonprofit, excess revenue funds research and education
 
[09:07] Svea Morane: We certainly see a lot of patients from all over the world on our campuses, but we are also a large educational institution, including the largest graduate medical training program in the world. There are over 350 classes per day on our campuses.
[09:08] Pixel Ghost: Amazing to learn this!
[09:08] Mayo Clinic NPC presentation whispers: Slide 6 of 23
[09:08] Mayo Clinic NPC presentation: 
 
Slide 6
Mayo Clinic Innovations
– Mayo Clinic has a long history of innovation, medical and non-medical
– First medical group practice
– First round intensive care unit
– Cortisone ñ gave away and did not patent
– Open-heart surgery with heart bypass machine
– Developed “G-suit” for pilots
 
[09:08] Svea Morane: Innovation is a core principle at Mayo Clinic, in the science of healthcare, the delivery of treatment, and improving health and wellbeing. The fact that innovation is so central to our culture has made it easier to bring virtual worlds to our organization.
[09:08] Mayo Clinic NPC presentation whispers: Slide 7 of 23
[09:08] Mayo Clinic NPC presentation: 
 
Slide 7
Mayo Clinic is Not Afraid of Digital
– 25,000,000 visitors a month at our various Web sites
– 100,000+ devices on our network
– Portal services for patients, interactive phone and mobile applications, very active with social media
– Online course registration and staff services
– But, as a Fortune 100 business, we are conservative
 
[09:08] Pooky Amsterdam: that is great
[09:08] Svea Morane: Mayo Clinic has been active digitally for a long time. Our health information Web site www.mayoclinic.com has been a top rated site for many years.
[09:09] Pixel Ghost: I used it for research in school!
[09:09] Svea Morane: and you got good grades right? 🙂
[09:09] Mayo Clinic NPC presentation whispers: Slide 8 of 23
[09:09] Mayo Clinic NPC presentation: 
 
Slide 8
Mayo Clinic Space in Second Life
– Individuals have been in SL for years
– May 2009 ñ rented º region for demonstration project
– October 2009 ñ purchased first region
– March 2010 ñ purchased second region and built conference center
– October 2010 ñ third region
– August 2012 ñ fourth region ordered
 
[09:09] Pixel Ghost: Yes… overall 3.72
[09:09] Svea Morane: While individual Mayo Clinic staff have been personally involved in Second Life and other grids several years, our official involvement, where we started to spend money, was in May 2009. We started with a couple people who had passion for it and promoted the idea internally. As the project has gained momentum, our presence has grown.
[09:10] Mayo Clinic NPC presentation whispers: Slide 9 of 23
[09:10] Mayo Clinic NPC presentation: 
 
Slide 9
Mayo Clinic Model
– “3 Shield Model”
– Clinical Care, Research, Education all supported by Administration
– Encouraging the adoption of Virtual Worlds requires engagement with all parts of the organization
– The biggest challenges are “cultural” not even “technical”
 
[09:10] Svea Morane: Internally, bringing Second Life to Mayo Clinic has been the result of lots of meetings, demonstrations, talking with colleagues, and picking good projects in visible areas. We have worked on projects in all parts of the organization.
[09:10] Mayo Clinic NPC presentation whispers: Slide 10 of 23
[09:10] Mayo Clinic NPC presentation: 
 
Slide 10
Mayo Clinic Work in Second Life
– February 2010 – First medical presentation hosted at Virtual Ability
– November 2010 – First CME program given with credits
– December 2010 – First scale model of physical space to aid construction
– July 2011 ñ First patient care activity
– August 2011 ñ First clinical trial recruitment
 
[09:10] Svea Morane: Our initial work in Second Life has focused on experiments that support our core services in clinical care, education, research and administrative activities.
[09:11] Mayo Clinic NPC presentation whispers: Slide 11 of 23
[09:11] Mayo Clinic NPC presentation: 
 
Slide 11
Education – well defined for us
– Public Education and CME
 — Avatar to avatar, avatar to face-to-face, streaming
 — Outreach presentations for public and professionals (cardiology, GI cancer, radiology, Dalai Lama) 37+
 — School of Professional Development (continuing medical education) 140 +
 — Transform Symposium (streaming video) 2
 
[09:11] Svea Morane: Using SL for education has been an easy step for our folks to make, and has been working very well. Many groups in SL do this already. We have sessions that are private, public and some that require registration fees. The slide references the number of presentations we have done of each type.
[09:12] Pixel Ghost: awww the Dalai Lama 🙂
[09:12] Svea Morane: The Dahlai Lama presentation filled up our region in about 4 minutes 🙂
[09:12] Pixel Ghost: I saw him when he visited my state and he’s wonderful!
[09:12] Gentle Heron: and people complained they could not get in!
[09:12] Mayo Clinic NPC presentation whispers: Slide 12 of 23
[09:12] Mayo Clinic NPC presentation: 
 
Slide 12
Photo of Mayo Clinic Second Life Conference Center
 
 
[09:12] Svea Morane: We built a conference center on our space, that was a good result of getting our own staff to think broadly about what a conference center needs, and not trying to replicate our physical spaces.
[09:13] Coughran Mayo: The Dalai Lama never complains
[09:13] Mayo Clinic NPC presentation whispers: Slide 13 of 23
[09:13] Mayo Clinic NPC presentation: 
 
Slide 13
Photo of Session in Conference Center
 
 
[09:13] Svea Morane: Presentations from our physicians are popular, and exciting for our staff to present. We have good success in having our physicians interact with colleagues in other countries without having to allow for all the travel time.
[09:13] Mayo Clinic NPC presentation whispers: Slide 14 of 23
[09:13] Mayo Clinic NPC presentation: 
 
Slide 14
Education – many partners
– Collaborations with other healthcare and education groups
– School of nursing doing clinical practice in our spaces
– Multiple campuses of medical schools collaborating
 
 
[09:13] Svea Morane: Since education is done so broadly in Second Life, we have found many helpful partnerships
[09:14] Mayo Clinic NPC presentation whispers: Slide 15 of 23
[09:14] Mayo Clinic NPC presentation: 
 
Slide 15
Administrative – defined
– Collaborative Mayo work groups across campuses
– Collaboration with non-Mayo groups
– Professional association meetings
– Prototyping physical space: scale models, design ideas, traffic flow
– Disaster preparedness simulation
 
 
[09:14] Svea Morane: Administrative functions are becoming more numerous in SL now too. Getting groups from different locations together to work together is a plus, as well as using SL to prototype new physical spaces.
[09:15] Mayo Clinic NPC presentation whispers: Slide 16 of 23
[09:15] Mayo Clinic NPC presentation: 
 
Slide 16
Photo of Office Space Modeling
 
 
[09:15] Svea Morane: Building a prototype allows for groups to experience the space in real time before it is physically created, and then make adjustments to the design before you require expensive change orders.
[09:15] Pooky Amsterdam: SL is amazingfor prototyping
[09:15] Jerry Buchko: Yes.
[09:15] Buffy Beale: it sure is and hii Pooky
[09:15] Mayo Clinic NPC presentation whispers: Slide 17 of 23
[09:15] Mayo Clinic NPC presentation: 
 
Slide 17
Clinical Practice – being defined
– Most difficult to implement because  of integration with highly regulated existing RL activities
– Support groups
– Procedure simulation
– Therapy
– Personalized patient education
 
 
[09:15] Svea Morane: We are currently running experiments using SL for real patient care, but these are not in routine practice yet. This is the area of activity that has the greatest potential for Mayo Clinic, and where we will be pushing the hardest.
[09:16] Gentle Heron: also the most innovative!
[09:16] Mayo Clinic NPC presentation whispers: Slide 18 of 23
[09:16] Mayo Clinic NPC presentation: 
 
Slide 18
Research – getting started
– In the USA, 70% of clinical trials do not get enough participants and so are not completed
– Recruiting for trials has been successful, and very low cost
– Many groups do research in SL, but not traditional medical research
 
 
[09:16] Svea Morane: Medical research is another area where we have had good success, in recruiting patients for clinical trials on our physical campuses.
[09:17] Mayo Clinic NPC presentation whispers: Slide 19 of 23
[09:17] Mayo Clinic NPC presentation: 
 
Slide 19
Projects Being Developed
– Virtual World International Hospice Ò education about hospice as well as therapeutic interactions
– Wellness activities, including “prepare a meal together and eat together”
– Multi-campus medical school student services
– Cognitive impairment therapy for traumatic brain injury
 
 
[09:17] Svea Morane: The appetite for additional work in virtual worlds is great 🙂 with no lack of project ideas.
[09:18] Mayo Clinic NPC presentation whispers: Slide 20 of 23
[09:18] Mayo Clinic NPC presentation: 
 
Slide 20
Necessary Success Factors
– Persistence: always ready to do a demo and help someone be a star
– Work through existing relationships
– Help others get done what they want done, not help you do what you want
– Give lots of your own personal time
– Think like an “intrepreneur
 
 
[09:18] Svea Morane: The success we have had in using Second Life to help our patients and support our organization’s goals is directly related to the relationships we have established in our physical world, and in this virtual world. It cannot be over-stressed how important it has been to collaborate and help others see the vision.
[09:19] Mayo Clinic NPC presentation whispers: Slide 21 of 23
[09:19] Mayo Clinic NPC presentation: 
 
Slide 21
Barriers to Use
– Technical Ò something simple like a different slide viewer to accommodate 100 slides in 20 minutes
– The ÏflakinessÓ of Second Life requires backup systems
– IT security thinking SL is a game to be blocked
– Traditionalists thinking face-to-face is real and SL is not real
 
 
[09:19] Svea Morane: There are certainly barriers to success, that we all run in to, and many have found solutions for. Again, talking with others and working things through is the key to getting the results we want.
[09:20] Svea Morane: I think we need to find a way to quarantine all the traditionalists 😉
[09:20] Mayo Clinic NPC presentation whispers: Slide 22 of 23
[09:20] Mayo Clinic NPC presentation: 
 
Slide 22
Keys to Success
– Be a real resident: work, play, do, interact
– Have a story to tell Ò Why this matters to you
– Never be defensive, always supportive
– Be persistent and cheerful
– Help others be successful, then sell their success
– Collaborate – You are not alone
 
 
[09:20] Oura Scribe: lol
[09:20] Gentle Heron: HA a reservation for them!
[09:20] Pixel Ghost: stifles a giggle
[09:21] Svea Morane: The last point to make about our work in SL is the tremendous benefit of collaboration, and the willingness we have here to do that. There are great people with fabulous skills and a willingness to share for the greater good. We deeply indebted to folks like Gentle Heron at Virtual Ability, Dave Taylor at the Imperial College, Panacea Luminos from New York Healthscape, Coughran Mayo with Preferred Family Health, and organizations that have have shown us ways to work, like New Citizens Incorporated and Builders Brewrey. We have also been very fortunate to connect with a talented builder named Oura Scribe.
[09:21] Tori Landau: Agrees with Svea
[09:21] Pooky Amsterdam: wyayay
[09:21] Magic Pathfinder: Hurray for NCI! I teach there! Eeeep!
[09:21] Gentle Heron: Fantastic list of “key to success”…. these are ALL so important.
[09:22] Mayo Clinic NPC presentation whispers: Slide 23 of 23
[09:22] Rhiannon Chatnoir: yes, love your points of keys to success
[09:22] Svea Morane: We are very excited to be part of the Second Life community, and to live and work in this space. It is a real pleasure.
[09:22] Pooky Amsterdam: and in beating cancer a comunity support can be all the difference
[09:22] Magic Pathfinder: Can you take questions?
[09:22] Oura Scribe: applauds
[09:22] Svea Morane: While i see 25,000,000 people a month on our Web sites….
[09:22] Zinnia Zauber: Yay! Thank you Svea!
[09:22] Svea Morane: the interactions in SL are much deeper..
[09:22] Svea Morane: and long term.
[09:23] Svea Morane: it is that contact with patients and providers..
[09:23] Rhiannon Chatnoir: I agree 🙂
[09:23] Svea Morane: that makes a difference
[09:23] Gentle Heron: That’s a huge difference, and difficult to measure and document.
[09:23] Conover’s Flight-Helper 6.3.3 (WEAR ME!): Flight-helper is ready and operational.
[09:23] Svea Morane: Questions?
[09:23] Gentle Heron: Svea, congrats on all you do in SL. You said many important things today. Can you elaborate on this one please?
“The fact that innovation is so central to our culture has made it easier to bring virtual worlds to our organization.”
[09:24] Svea Morane: yes….
[09:24] Pooky Amsterdam: Applauds Applauds!
[09:24] Svea Morane: at least here at Mayo..i will get some snickers about “virtual worlds”….
[09:24] Svea Morane: but no outright rejection.
[09:24] Svea Morane: we have had a lot of crazy ideas..
[09:24] Svea Morane: that worked over time.
[09:25] Svea Morane: so you get a little latitude in talking with folks
[09:25] Magic Pathfinder: Has Electronic Health Record data been used in SL? How?
[09:25] Jerry Buchko: Svea, You
[09:25] Svea Morane: other organizations may not have that advantage
[09:25] Svea Morane: Magic.. not in SL.. but opensim behind our firewall.
[09:25] Svea Morane: there are data privacy issues we have to deal with
[09:25] Jerry Buchko: Svea, You’ve accomplished a great deal. Who sets these projects in motion? Or do they just emerge organically on their own? ;D
[09:26] Svea Morane: Panacea Luminos has more informaiton on how they have done that on a personal basis at NY Healthscape
[09:26] Svea Morane: Jerry…
[09:26] Svea Morane: I do a lot of selling 🙂
[09:26] Gentle Heron: Panacea would be the one to ask about EHR.
[09:26] Svea Morane: finding the right people on a team.. getting funding.. engagement
[09:26] Jerod Bagley: Svea, You talked about success with recruitment for clinical trials using SL. Can you elaborate on how that works?
[09:27] Svea Morane: Yes… from sign boards to group notices… recruiting involves getting information to people…
[09:27] Pathfinder Lester: Svea, have you tried getting grant funding for any of this work through organizations like NIH or NLM?
[09:27] Svea Morane: then signing “consent” forms
[09:28] Svea Morane: Yes Path… I have some NIH funding now.. and the “cognitive impairment” treatment will be another big grant
[09:28] Gentle Heron: Svea, you also said “It cannot be over-stressed how important it has been to collaborate and help others see the vision.” How do you see the vision of those you collaborate with, and how do you integrate their vision with Mayo’s vision?
[09:28] Pathfinder Lester: Svea, congrats! nice work. 🙂
[09:28] Svea Morane: Thanks Path…
[09:28] Svea Morane: Gentle.. i think i talk about SL in almost every meeting…
[09:28] Svea Morane: when folks talk about weather..
[09:28] Svea Morane: I say it is nice on Mayo’s beach in SL
[09:29] Svea Morane: talk about social events..
[09:29] Svea Morane: music..
[09:29] Gentle HeronGentle Heron chuckles.
[09:29] Svea Morane: art..
[09:29] Pooky Amsterdam: Q: Are people increasingly receptive when they see the results are they surprised?
[09:29] Rhiannon Chatnoir: 🙂
[09:29] Gentle Heron: It’s like you LIVE here, Svea, isn’t it?
[09:29] Svea Morane: anything to help people see this is “real life”…
[09:29] Svea Morane: just without the geography
[09:29] Dancers Yao: do you treat patients without medical insurance at the Mayo Clinic?
[09:29] Svea Morane: stories.. lots of stories..
[09:29] Rhiannon ChatnoirRhiannon Chatnoir agrees…this is all ‘real’
[09:29] Svea Morane: i have patient stories of people helped by Mayo herelll
[09:29] Svea Morane: and that is wonderful
[09:30] Svea Morane: Yes Danders.. we do treat… there are funds to help.. we have a large social work department…
[09:30] Svea Morane: and we translate to 80 spoken languages in our language department
[09:31] Svea Morane: Yes. Gentle this is home 🙂
[09:31] Svea Morane: Pooky. .yes people are more and more receptive..
[09:31] Svea Morane: i work to get reports in teh weekly newsletter..
[09:31] Amy Waverider: Is that only for residents in florida and the other state where the hospitals are or do you offer social work to other states?
[09:31] Svea Morane: strategically have lunch with decision makers and influencers
[09:32] Pooky Amsterdam: tht is great -the stories yes it is just stunning how much this helps
[09:32] Svea Morane: Social services are available to all patients.. services vary by state and what is available..
[09:32] Svea Morane: Medicaide for instance is a state program.. medicare is federal
[09:33] Oura Scribe: The Mayo Clinic is in Florida, Minnesota and Arizona 🙂
[09:33] Svea Morane: and SL Oura….. i talk about SL as our 4th campus
[09:33] Amy Waverider: ok ty
[09:33] Dancers Yao: we need one in California!
[09:33] Oura Scribe: lol, yes Svea… SL too
[09:34] Svea Morane: California.. isn’t that where the crazy dancers are 🙂
[09:34] Jerod Bagley: You are right Pooky. Having a highly regarded institution like the Mayo Clinic with success stories to share gives a big boost to all of our efforts. Thanks Svea for sharing.
[09:34] Dancers Yao: yes!
[09:34] Svea Morane: i need to say thank you… because we would not be doing as well as we are…
[09:34] Svea Morane: without groups and people like you
[09:34] Svea Morane: This is community
[09:34] Rhiannon Chatnoir: your welcome Svea
[09:35] Rhiannon Chatnoir: Lets thank Svea for speaking to us today!
[09:35] Svea Morane: My pleasure
[09:35] Pathfinder Lester: thanks Svea. nicely done.
[09:35] Oura Scribe: Thank you. Great presentation
[09:35] Jerod Bagley: applause!!!
[09:35] Gentle Heron: Fantastic presentation Svea. Will you put it on SlideShare please?
[09:35] Tank Thibedeau: appluase
[09:35] Zinnia Zauber: Yay!
[09:35] Jerry BuchkoJerry Buchko applauds.
[09:35] Zotarah ShepherdZotarah Shepherd applaudes
[09:35] Namaara MacMoragh: Thank you Svea. Great presentation!
[09:35] Atalanta Visage: Thank you.
[09:35] Dancers Yao: Thank you
[09:35] Chayenn: great presentation
[09:35] Pooky Amsterdam whispers: APPLAUDS
[09:35] Pooky Amsterdam: APPLAUDS
[09:35] Pooky Amsterdam: Applauds
 
OPEN MIC / ANNOUNCEMENTS
 
[09:35] Rhiannon Chatnoir: great presentation – let’s move on to Open Mic & any Announcements
[09:35] Grace McDunnough: Thank you
[09:36] Magic Pathfinder: I have an announcement…
[09:36] Pooky Amsterdam: yes thank you Svea!
[09:36] Rhiannon Chatnoir: Does anyone have any announcements… I know Zinnia does
[09:36] Tank Thibedeau: raised hand
[09:36] Zinnia Zauber: 🙂
[09:36] Gentle HeronGentle Heron does, for another organization, actually.
[09:36] Rhiannon Chatnoir: Magic why don’t you start, then Zinnia, then Tank
[09:36] Magic Pathfinder: okay thx
[09:36] Rhiannon Chatnoir: and then Gentle 🙂
[09:36] Magic Pathfinder: I just published the 1st Virtual World Cookbook! heh
[09:37] Magic Pathfinder: and I’m launching it on Monday!
[09:37] Magic Pathfinder: Monday Sept 17th. 3:15pm SLT Launch Party for Always Have Fun PARTY COOKBOOK
Teleport to Four Bridges Project (39,251,25) Live Music! Belly Dancing! Surfing! Free Book Download! http://www.mediafire.com/?170fmba35afu30c
[09:37] Magic Pathfinder: Everyone is welcome.. I’ll talk abou the cook book
[09:37] Magic Pathfinder: and what I learn at Occupy Wall St this weekend. Thank You!
[09:37] Rhiannon Chatnoir: great… Zinnia
[09:38] Zinnia Zauber: Thank you!
[09:38] Zinnia Zauber: Nonprofit Commons 5th Anniversary Celebration
 
September 21 @ Nonprofit Commons Plush & Aloft
 
Events throughout the day and festive formal dress encouraged!
[09:38] Zinnia Zauber: * 8:30-10:00 AM SLT Morning Nonproft Commons (NPC) Meeting with gifts and guest speakers @ NPC Ampitheater on Plush
Discover the history of the NPC and learn from the leaders of virtual world use for common good.
[09:38] Zinnia Zauber: * 3:30 PM SLT DJ DyVerse Dance Meet & Greet @ CommonGround Aloft
Enjoy the best DJ in Second Life while meeting your fellow advocates, educators, and artists who make virtual worlds the place to be!
[09:38] Zinnia Zauber: * 8:30-10:30 PM SLT Active Collaborative Community Planning Workshop @ NPC Ampitheater on Plush
Build CommUNITY! Participate with us in creating a vision of a supportive future in virtual worlds by creating partnerships, collaboration, and gridwide community.
[09:38] Pooky Amsterdam: I think Imight have an outfit for that
[09:38] Zinnia Zauber: * 3:30 AM SLT Live Music Meet & Greet @ CommonGround Aloft
[09:39] Zinnia Zauber: Please Come Join the Nonprofit All Stars!
[09:39] Rhiannon Chatnoir: great!
[09:39] Zinnia Zauber: I will be dropping you all a notecard about this wonderful event for next week!
[09:39] HB Eternal: Friday the 21st rather than our usual Thrusday?
[09:39] HB Eternal: Thursday
[09:39] Rhiannon Chatnoir: so next week’s meeting will be quite a celebration! – thanks Zinnia 🙂
[09:39] Ozma Malibu: Sign up to help out! http://npsl.wiki.techsoup.org/Timeline+and+Ideas
[09:40] Zinnia Zauber: Good question HB.
[09:40] Pooky Amsterdam: WooT
[09:40] Zinnia Zauber: We might forgo normal CommonGround this month for this big party instead.
[09:40] Zinnia Zauber: How do you guys feel about that?
[09:40] HB Eternal: sounds great to me!
[09:40] Pooky Amsterdam: Dusts off Party hat
[09:40] Magic Pathfinder: Zinnia… is the 8:30pm meeting affiliated with the Virtual Vision 2020 group that briefed here?
[09:41] Zinnia Zauber: yes, we hope to have that part of it.
[09:41] Zinnia Zauber: That was what inspired the idea actually.
[09:41] Magic Pathfinder: okay.. .I’m an officer .. I can send an Group Notice there
[09:41] Rhiannon Chatnoir: great
[09:41] Zinnia Zauber: And, we want everyone to invite folks from other community to join us.
[09:41] Zinnia Zauber: Thank you!
[09:41] Zinnia Zauber: That would be wonderful!
[09:41] Zinnia Zauber: The workshop is for everyone!!!
[09:42] Rhiannon Chatnoir: so next Friday, 4 celebration event times throughout the day/night, starting with our weekly meeting 🙂
[09:42] Zinnia Zauber: Thank you, it will be super day and so happy to have everyone join us!
[09:42] Zinnia Zauber: yes
[09:43] Zinnia Zauber: action packed!
[09:43] Rhiannon Chatnoir: great
[09:43] Pooky Amsterdam: Will invite as well
[09:43] Zinnia Zauber: Thank you all! That will be perfect!
[09:43] HB Eternal: the 21st is also the UN Peace Day
[09:43] Rhiannon Chatnoir: all set Zinnia? Tank your up next!
[09:43] Zinnia Zauber: cool
[09:43] Tank Thibedeau: everyday at noon and 10 pm central time on my radio station I will have natural sounds such as rain etc for those that mediate and just a way to clear the mind during the day and still looking for nonprofit psa’s to play on the station http://www.urbanskribbles.net/urban-skribbles-radio/ and if you have any ideas for the station let me know thank you thats all
[09:44] Pooky Amsterdam: Lovely
[09:44] Zinnia Zauber: Rah Tank!
[09:44] Chayenn: cool
[09:44] Rhiannon Chatnoir: nice idea… you should reach out to communities like Elf Circle who have regular meditation events … maybe they can play your stream 🙂
[09:45] Rhiannon Chatnoir: thanks Tank!
[09:45] Rhiannon Chatnoir: Gentle 🙂
[09:45] Xon Emoto: I have to go, thank you Svea, thank you all. It’s been very interesting, once again:) Best wishes from Hamburg!
[09:45] Gentle Heron: I have announcements for 2 other groups, actually.
[09:45] Gentle Heron: The Counselor Education in Second Life (CESL) group is holding their annual professional conference, wrapping up today. The remaining sessions include:
10 am SLT
Human Sexuality – Chad Royal & Heloisa Portela, PhD
 
11 am SLT
Leadership groups as a culturally sensitive method with Latino and Black youth: A strength-based approach to reduce aggression – Isaac Burt & Tiphanie Gonzalez
[09:45] Gentle Heron: noon SLT
Implementing the ALGBTIC Competencies into Practice – Maiko Xiong, Sarah Downes & Pete Finnerty
 
1 pm SLT
Counseling Christian Fundamentalists and Ex-Fundamentalists – Oscar Miles
[09:45] Rhiannon Chatnoir: thanks Xon for coming 🙂
[09:45] Gentle Heron: A Preview of the New CARE-ER Paradigm for Second Life Career Development Theory & Practice – Edward Colozzi
 
This is a highly professional conference, and I recommend the sessions which are enlightening. If you are a professional counselor, you can get free CEUs for licensure.
[09:46] Gentle Heron: Pop by today and check it out:
Tranquil (180,157,29)
[09:46] Gentle Heron: I also have a notecard of the International Peace Weekend & Spirit Fair 2012
[09:46] Gentle Heron: Sept 21-23
[09:46] Gentle Heron: If anyone want that…. it’s HUGELY collaborative
[09:46] Pooky Amsterdam: woah thoise looks great
[09:46] Gentle Heron: a number of communities are presenting
[09:46] Rhiannon ChatnoirRhiannon Chatnoir would love one
[09:46] Gentle Heron: and lots of great activities, plus music
[09:47] Tank Thibedeau: can i get the peace weekend conference notecard please
[09:47] Rhiannon Chatnoir: great
[09:47] Rhiannon Chatnoir: any other announcements for today?
[09:47] Ozma Malibu: I’d like the notecard yes
[09:48] Pathfinder Lester: I have a two-sentence announcement. 😉 We just went live with a brand new website *today.* So if you’re 
curious about what ReactionGrid’s doing these days and want more info about our Jibe platform based on Unity3d, please check out http://reactiongrid.com.
[09:48] Magic Pathfinder: I am interested in Peace Weekend too
[09:48] Tori Landau: I have one if I may °͜°
[09:48] Rhiannon Chatnoir: great Pathfinder!
[09:48] Rhiannon Chatnoir: and Tori ..
[09:48] Pooky Amsterdam: yes want to go as well – as long as I can have a redheaded avatar imthere
[09:48] Pathfinder Lester: http://reactiongrid.com (borked the link before)
[09:48] Tori Landau: As of today I’m the new owner, courtesy of a benefactor, of the International Schools Island
[09:49] Pooky Amsterdam: Congratoes!
[09:49] Gentle Heron: oh congrats Tori!!!
[09:49] Rhiannon Chatnoir: yes congrats 🙂
[09:49] Gentle Heron: I’m glad you are doing this.
[09:49] Tori Landau: the region has been renamed Moonstone, but it’s just to say that nothing is changing in a hurry
[09:49] Pathfinder Lester: cool beans Tori 🙂
[09:49] Gentle Heron: Hey Path that’s MY line!
[09:49] Tori Landau: i hope to keep all the resources Shambles had for people to use
[09:49] Pathfinder Lester: Gentle lol 😉
[09:49] Gentle Heron: SO glad to hear that, Tori!
[09:50] Pathfinder Lester: congrats Tori. very cool
[09:50] Tori Landau: transfer happened faster than I thought it would lol
[09:50] Zinnia Zauber: I have another announcement. sorry, I forgot
[09:50] Tori Landau: map may not work for a day or two but lms should to still get there
[09:50] Rhiannon Chatnoir: thanks Tori! Feel free to share any events you might have in the future there
[09:50] Magic Pathfinder: I can send Peace Weekend announcements to several groups… lots of ppls interested
[09:50] Rhiannon Chatnoir: Zinnia 🙂
[09:51] Zinnia Zauber: Thank you, this is an event that Pathfinder, Coughran and I are doing…
[09:51] Zinnia Zauber: http://www.meetup.com/agile3d/events/59490692/
[09:51] Gentle Heron: Thanks so much Magic.
[09:51] Zinnia Zauber: Oct 5 & 6: Online Conference Distributed Teams 2012 Agile Project Management
[09:51] Pathfinder Lester: Zinnia, that reminds me I need to send in my talk info. 😉
[09:51] Zinnia Zauber: I’ll share more details soon, but just wanted to get the ball rolling.
[09:51] Zinnia Zauber: Yay, great!
[09:52] Zinnia Zauber: This will be a really cool event held in 4 virtual worlds.
[09:52] Zinnia Zauber: I will be discussion creating a professional brand via your avatar.
[09:52] Zinnia Zauber: Thank you!
[09:53] Rhiannon Chatnoir: any other announcements for today?
[09:53] Gentle Heron: It sounds wonderful.
[09:54] Gentle Heron: Gosh what a busy group we are!
[09:54] Zinnia Zauber: We are!
[09:54] Rhiannon Chatnoir: otherwise, close to wrap up time
[09:54] Zinnia Zauber: And, it is great how we all work together too!
[09:54] Rhiannon Chatnoir: yes
[09:54] Oronoque Westland: peaceful new year to one and all
[09:54] Rhiannon Chatnoir: so with that, let’s close things out for this week – remember next week is our big birthday celebration meeting!
[09:55] Rhiannon Chatnoir: So see you then 🙂
[09:55] Rhiannon Chatnoir: And again, here are the many ways to can get involved with the Nonprofit Commons in Second Life:
 
Nonprofit Commons Blog: http://nonprofitcommons.org
 
Wiki: http://npsl.wikispaces.com
 
Twitter: http://twitter.com/npsl
 
Facebook: https://www.facebook.com/nonprofitcommons
 
Google Group: http://groups.google.com/group/TechSoup-Second-Life
 
Google Calendar: http://bit.ly/2tMEYh
 
http://flavors.me/nonprofitcommons
 
About TechSoup the sponsors of the Nonprofit Commons:
 
http://www.techsoup.org/stock/howtousetechsoup.asp
 
http://flavors.me/techsoup
[09:55] Namaara MacMoragh: thanks all…
[09:55] Rhiannon Chatnoir: Thanks everyone and see you next week!
[09:55] Pathfinder Lester: awesome. take care folks. have a great weekent.
[09:55] Svea Morane: Thank you all
[09:55] Rhiannon Chatnoir: there will be a NPC Mentors meeting immediately following – thanks 🙂

Written by: Rhiannon Chatnoir

Mayo Clinic’s Virtual World Activities with Brian Kaihoi for September 14th Nonprofit Commons Weekly Meeting

This Friday, September 14th, Nonprofit Commons is happy to feature Brian Kaihoi (Svea Morane in SL), of the Mayo Clinic. The Mayo Clinic has had a presence in Second Life since January 1, 2009, which has grown now to 4 regions. They have been working to provide consumer health information, patient care services, internal work team support, and even modeling physical spaces inside SL before they build the buildings. Most significantly, they have found many partners in SL who share similar goals and values, that can work with the Mayo Clinic to have a larger impact on patient care. This presentation will report on Mayo Clinic’s virtual world activities in the areas of patient care, research, education and administrative services.

 

Brian Kaihoi / Svea Morane inSL of Mayo Clinic

 

Brian Kaihoi has been with Mayo Clinic for 35 years. During that time he has held a variety of administrative and operational positions. As a member of the consulting staff of Mayo Clinic, Brian has worked with the Mayo Medical School and Mayo School of Continuing Medical Education on content development and delivery strategies. Currently, Brian is the Mayo Foundation Web Administrator, working with all Mayo Clinic Web activities, and works with the Center for Innovation, which is finding ways to transform the way health care is experienced and delivered.

 

Follow him on twitter at @bkaihoi

 

About the Mayo Clinic:

Mayo Clinic:  Mayo Clinic is a nonprofit worldwide leader in medical care, research and education for people from all walks of life. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of “the needs of the patient come first.” Mayo Clinic is governed by a 33-member Board of Trustees.  Every year, more than a million people from all 50 states and nearly 150 countries come to Mayo Clinic for care. 

www.mayoclinic.org

 

 

Join us in Second Life!

 

Nonprofit Commons Weekly Meeting

Friday, September 14th, 8:30 AM SLT / PST

Plush Nonprofit Commons Amphitheater

http://slurl.com/secondlife/Plush%20Nonprofit%20Commons/88/126/26

 

AGENDA

8:30 am Introductions

8:40 am TechSoup Announcements

8:45 am Mentors Central

8:55 am Main Speaker: Brian Kaihoi (Svea Morane)

9:30 am Open Mic / Announcements

 

http://nonprofitcommons.org


The mission of the Nonprofit Commons in Second Life is to create a community for nonprofits to explore and learn about virtual worlds, foster connections, and discover the many ways in which nonprofits might utilize the unique environment of Second Life to achieve their missions.

Written by: Rhiannon Chatnoir

TRANSCRIPT of SEPTEMBER 7TH NPC MEETING – BASECAMP PROJECT MANAGEMENT WITH ALE BEZDIKIAN OF TECHSOUP

On Friday, September 7th meeting featured Bezdikian (alebez in SL), who shared with NPC how Basecamp project management tool makes working on a distributed team and collaborating on mutual projects so much easier.

Nonprofit Commons Weekly Meeting
Friday, September 7th, 8:30 AM SLT / PST
Plush Nonprofit Commons Amphitheater
http://slurl.com/secondlife/Plush%20Nonprofit%20Commons/88/126/26

AGENDA
• 8:30 am Introductions
• 8:40 am TechSoup Announcements
• 8:45 am Mentors Central
• 8:55 am Main Speaker: Ale Bezdikian
• 9:30 am Open Mic / Announcements

http://nonprofitcommons.org

– Unabridged Transcript –

INTRODUCTIONS

[08:29] Rhiannon Chatnoir: welcome those coming.. should be starting soon
[08:29] Jerry Buchko: hello all 😀
[08:31] Jerry Buchko: hi jac 🙂
[08:31] Chayenn: bonjour jac
[08:31] X-Flight, flight assist: All Go
[08:31] jacmacaire Humby: Hi Jerry and Chayenn
[08:32] Rhiannon Chatnoir: hi all
[08:32] Coughran Mayo: Hello Rhiannon
[08:32] Jen: Hi Rhiannon
[08:34] Rhiannon Chatnoir: ok everyone.. should be starting … if you want to grab a seat 🙂
[08:34] Jerry Buchko: hi Coghran & Jen 🙂
[08:35] JenJen waves at Jerry
[08:36] Rhiannon Chatnoir: so hello everyone!
[08:36] Glitteractica Cookie: sorry i crashed
[08:36] Buffy Beale: Hii Rhi! waves to everyone 🙂
[08:36] Rhiannon Chatnoir: thats ok, waited to start for you to return 🙂
[08:36] Rhiannon Chatnoir: Welcome everyone to this week’s Nonprofit Commons Weekly Meeting!
[08:36] bulaklak: Hi, folks!
[08:36] Rhiannon Chatnoir: The Nonprofit Commons in Second Life is sponsored by TechSoup Global and is a program of the TechSoup Global Community & Social Media team
[08:36] bulaklak: What’s up with the bunnies?
[08:36] Chayenn: good morning bulaklak
[08:36] bulaklak: Hi, Chay
[08:36] Glitteractica Cookie: dunno
[08:37] Rhiannon Chatnoir: not sure, I can’t remove Par’s things if you can.. please remove
[08:37] bulaklak: They’re kinda cute
[08:37] Rhiannon Chatnoir: Today’s Agenda:

8:30 am Introductions

8:40 am TechSoup Announcements

8:45 am Mentors Central

8:55 am “This one time at Basecamp” with Ale Bezdikian of TechSoup

9:30 am Open Mic / Announcements
[08:37] Buffy Beale: our new mascot?
[08:37] Glitteractica Cookie: I returned them
[08:38] Rhiannon Chatnoir: First a few links to start off the meeting.
[08:38] Rhiannon Chatnoir: Here are the many ways to can get involved with the Nonprofit Commons in Second Life:

Nonprofit Commons Blog: http://nonprofitcommons.org

Wiki: http://npsl.wikispaces.com

Twitter: http://twitter.com/npsl

Facebook: https://www.facebook.com/nonprofitcommons

Google Group: http://groups.google.com/group/TechSoup-Second-Life

Google Calendar: http://bit.ly/2tMEYh

http://flavors.me/nonprofitcommons

About TechSoup the sponsors of the Nonprofit Commons:

http://www.techsoup.org/stock/howtousetechsoup.asp

http://flavors.me/techsoup
[08:38] CarynTopia Silvercloud: Caryn Heilman, Topia Arts Center in the Berkshires in NW MA, www.TopiaArts.org, @TopiaArtsCenter
[08:38] Rhiannon Chatnoir: Let’s start off with Introductions!
[08:39] Adalace Jewell: sorry, I’m late. @adalace – RoSa Library Brussels Belgium http://www.rosadoc.be
[08:39] jacmacaire Humby: Jacques Macaire HUMANBE http://www.humanbe.com Action Tank and Council on Sustainable Development France and International @Humanbe
[08:39] Rhiannon Chatnoir: Please state your real name, location, org, and the ways we can find you online.
[08:39] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada, http://www.bridgesforwomen.ca @bridges4women
[08:39] Lyssa AskJAN.org: Lyssa Rowan, Job Accommodation Network, Morgantown, WV http://AskJAN.org @JANatJAN
[08:39] Dancers Yao: Kara Bennett, Elder Voices, Inc, Los Angeles, CA Health Care and Human Rights
[08:39] Pathfinder Lester: John Lester, Chief Learning Officer, ReactionGrid. Living in Montreal, Canada. http://about.me/pathfinder
[08:39] Jen: Bruce Hestley, Transgender American Veterans Association, Akron, OH, http://www.tavausa.org, http://www.facebook.com/#!/TAVAUS
[08:39] Ethelred Weatherwax: Dave Dexter, Neenah Historical Society, Wisconsin USA
[08:39] Rhiannon Chatnoir: Joyce Bettencourt, Boston, MA area, TechSoup Community Manager of Nonprofit Commons, http://JoyceBettencourt.com, @RhiannonSL
[08:39] Chayenn: monique richert, Protect Yourself 1, Inc., Baltimore , MD , protectyourself1.org, facebook.com/PY1US, @PY1US
[08:39] bulaklak: Michael DeLong, Senior Manager Online Community and Social Media, TechSoup Global, San Francisco, CA @TechSoup @MichaelDeLongSF www.techsoup.org
[08:39] Gentle Heron: Virtual Ability, Inc. www.virtualability.org
[08:39] Zazoom Zimminy: Kyle Reis, Grants Managers Network, New York City
[08:39] alebez: Ale Bezdikian, Online Community Coordinator, TechSoup, SF, CA @TechSoup, @alebez
[08:39] Tank Thibedeau: Ricky Davis, San Antonio http://wwwurbanskribbles.net
[08:39] Svea Morane: Brian Kaihoi, Web Administrator, Mayo Clinic, www.mayoclinic.org
[08:39] Brena Benoir: Brenda Bryan, Preferred Family Healthcare, Kirksville, Missouri www.pfh.org, @brenabenoir
[08:40] Jerry Buchko: Jerry Buchko | Counselor, Coach, & Tutor of Personal Finance in Private Practice | http://www.linkedin.com/jerrybuchko | @jerrybuchko
[08:40] Coughran Mayo: Dick Dillon, Innovaision, LLC, St. Louis MO @Coughran, @Innovaision
[08:40] Glitteractica Cookie: Susan Tenby, Online Community and Social Media Director, TechSoup and this community, the NPC @suzboop @techsoup @npsl, San Francisco, CA USA
[08:40] Angelbell: Ysabel Pachano IUSF proffesor. isabelpachano@iujo.edu.ve
[08:40] Rhiannon Chatnoir: If you join us late, please still introduce yourself!
[08:42] BELOVEDROX: NSIP- www.serviceandinclusion.org Roxy Rocker

TECH SOUP ANNOUNCEMENTS

[08:42] Rhiannon Chatnoir: OK, moving to TechSoup announcements. If you have introduced yourself, please do. Thanks!
[08:43] bulaklak: Hello, folks! Very excited to be here, as always. And super excited to hear from my fabulous colleague alebez today. But first just a few things from TechSoup.
[08:43] Buffy Beale: yay bulaklak!
[08:44] bulaklak: As you know if you were here last week, we have recently officially launched the TechSoup Global Local Impact Map, a dynamic way of demonstrating stories of technology in action all around the world.
[08:44] bulaklak: In conjunction with its launch, we are running a photo contest this month called Technology in Action.
[08:44] bulaklak: It’s a *very* simple contest and has what I think is a pretty cool prize
[08:45] bulaklak: You just need to send us a picture of technology in action at your organization and you can enter to win a custom-made interactive infographic from Karma Store
[08:45] bulaklak: There are three easy ways to enter
[08:46] bulaklak: 1. Submit a photo and caption through our Facebook contest app (here comes the link)
[08:46] bulaklak: http://on.fb.me/RpIqNX
[08:46] bulaklak: 2. Tweet a photo with the hashtag #TechInAction
[08:47] bulaklak: 3. Email a photo and short caption to community@techsoup.org
[08:47] bulaklak: Do this by 11:59 pm PT on September 30 and you are entered
[08:47] bulaklak: And we look forward to seeing how you picture technology in action!
[08:47] Gentle Heron: Can you please give an example? I’m not sure how that applies in my all-virtual organization.
[08:48] bulaklak: Well, folks can get creative. A screenshot is the same thing as a photo, of course.
[08:48] Gentle Heron: But it doesn’t show the tech.
[08:48] Glitteractica Cookie: you can take an inworld shot and tweet it
[08:48] bulaklak: Or a photo of you at the computer.
[08:48] bulaklak: We’re giving people a pretty wide license.
[08:49] bulaklak: What does tech in action mean to you?
[08:49] bulaklak: You could draw zeros and ones . . .
[08:49] bulaklak: Have fun with it!
[08:49] Rhiannon Chatnoir: 🙂
[08:49] Brena Benoir: Gentle maybe a screen shot at VAI during a presentation that makes the the presentation accessible to people around the world through use of technology?
[08:49] bulaklak: The caption can really tie it together
[08:50] bulaklak: Get those creative juices flowing
[08:50] Svea MoraneSvea Morane things about technology with blood all over it as it is a surgical implant of SL 😉
[08:50] Buffy Beale: lol Svea!
[08:50] bulaklak: Our aim is ultimately to tell the human story attached to tech
[08:50] Gentle Heron: oh Svea, save it for next week.
[08:50] Svea Morane: 🙂
[08:50] bulaklak: LOL Svea
[08:50] bulaklak: 🙂
[08:51] Buffy Beale: you’ll have us all fainting Svea
[08:51] bulaklak: So moving on. We have an upcoming webinar that I am super excited about (I am saying excited too much today)
[08:51] bulaklak: We’ve been thinking a lot about network mapping on our team and at TechSoup
[08:51] bulaklak: So this webinar came at just the right time
[08:51] Tank Thibedeau: someone sitting in a field of sunflowers in sl because in rl they could not because their medications does not allow them to be in sunlight for an extended period of time
[08:51] bulaklak: It’s from one of our very cool donor partners, Esri
[08:52] bulaklak: Their program isn’t as high profile as, say, Adobe, but boy they do some really awsesome stuff
[08:52] bulaklak: with GIS and other mapping technology
[08:52] bulaklak: So I am really looking forward to this webinar about how to use Esri tools to map impact
[08:53] bulaklak: It’s free, as are all of our webinars, and if you request live transcription 72 hours in advance, that is something we can also gladly accomodate
[08:54] bulaklak: This will be on September 13 at 11am PT
[08:54] bulaklak: And it will be recorded for anyone who can’t make that time
[08:54] bulaklak: Here is the link where you can register
[08:54] bulaklak: http://bit.ly/OVXEfu
[08:54] Coughran Mayo: ah, my birthday!
[08:54] bulaklak: Yay!
[08:54] Coughran Mayo: hint, nint
[08:54] Rhiannon Chatnoir: lol
[08:54] bulaklak: I will also be live tweeting it, using the hashtag #TechSoup
[08:54] Svea MoraneSvea Morane takes notes on virtual gifts 🙂
[08:54] Rhiannon Chatnoir: great
[08:54] bulaklak: so you can follow the insights on Twitter, too
[08:55] bulaklak: It should be really cool. Network mapping is a really interesting and growing topic.
[08:55] bulaklak: So . . . with that I will turn things over. Have a great day!
[08:55] Rhiannon Chatnoir: great and thanks Bulaklak 🙂

MENTORS CENTRAL

[08:55] Rhiannon Chatnoir: On to Mentors Central!
[08:55] Rhiannon Chatnoir: Today for Mentor Central we have Gentle Heron to speak on Intentional Productivity.
[08:56] Rhiannon Chatnoir: Let’s welcome her up and start whenever your ready Gentle.
[08:56] Buffy Beale: Cheering for Gentle!
[08:56] Gentle Heron: Good morning NPC friends.
[08:56] CarmenLittleFawn: Applause
[08:56] Gentle Heron: We all know that distractions can prevent us from focusing on necessary tasks and decrease our effectiveness and efficiency as we try to work or study. Four overall strategies will help students and employees become intentionally more productive.
[08:56] Pathfinder LesterPathfinder Lester claps
[08:56] Gentle Heron: Let’s look at each strategy, plus some tips for each. Probably this isn’t new to you; just a reminder.
[08:56] Glitteractica Cookie: Hey Pathfinder! Nice to see you here
[08:57] Pathfinder Lester: likewise 🙂
[08:57] Gentle Heron: 1. The first strategy is to eliminate “reactive nibblers.”
[08:57] Glitteractica Cookie: 🙂
[08:57] Gentle Heron: When you are working in reactive mode, always responding to new stimuli, you simply can’t focus on any important task. It’s not only the time you lose while responding, it’s also the time you take to switch gears and then switch back again.
[08:57] Gentle Heron: What are “reactive nibblers,” those little things that eat up your time a bite at a time? Please share a few in Local Chat now.
[08:57] Glitteractica Cookie: here! here! on that point
[08:58] Gentle Heron: What are YOUR reactive nibblers?
[08:58] Gentle Heron: What eats up your productive time?
[08:58] Glitteractica Cookie: when urgent requests come in from senior management to do quick research projects with a one hour turn-around time
[08:58] Jen: Phone call with wrong number
[08:58] Tank Thibedeau: facebook games
[08:58] Gentle Heron: Good ones!
[08:58] Rhiannon Chatnoir: phone calls
[08:58] CarmenLittleFawn: family
[08:58] Jerry Buchko: ‘urgent’ emails, that aren’t
[08:58] Coughran Mayo: Radon detector going off
[08:59] Gentle HeronGentle Heron smiles
[08:59] Oronoque Westland: pop ups from other chat windows or email programs
[08:59] Tank Thibedeau: trying to figure out what to wear in SL
[08:59] Gentle Heron: Right. We all know what they are. These are the big ones for most of us:

Email and IMs
Phone calls
Social media
Visitors
[08:59] CarmenLittleFawn: hahah
[08:59] bulaklak: When you mean to fix one thing but find another unexpected typo or other thing that then leads down a rabbit hole to ten other things and a whole chain of command that is broken
[08:59] Gentle Heron: How can you keep them under control? Try some of these anti-distraction techniques.
[08:59] Gentle Heron: For email:
1. Turn off automated email checking. The pop ups or pings distract you even if you don’t check—but you probably will peek.
2. Alternatively, extend the lapsed time between checks. Set it to notify you at a time when you are ready to deal with all your emails at once.
[09:00] Gentle Heron: 3. You can even close or minimize your email app.
4. When responding to emails, focus on those sent TO you, not CCed to you.
5. Some email systems allow you to filter and/or color code your emails, to make it easier to find the priority items.
[09:00] Gentle Heron: For IMs:
1. Don’t forget to set your status indicator.
2. Customize your status indicator. “Cranky and on a tight deadline- interrupt at your own risk” may be more effective at blocking unimportant IMs than “Busy.”
[09:00] Pathfinder Lester: my dachshund is a nibbler
[09:01] Gentle Heron: For phone calls:
1. Turn off the phone. Don’t even leave the cell phone on vibrate. Leave the cell phone in a different room. Turn off the landline ringer.

2. Set up a system. Perhaps you can assign a ring to family or the boss so you’ll know which calls you MUST take immediately.
[09:01] CarmenLittleFawn: nods
[09:01] Oronoque Westland: @Path, good thing that hotdog has small teeth
[09:01] Pathfinder Lester: lol
[09:01] Gentle Heron: 3. Send calls to voice mail, and deal with them during a block of time you’ve set aside for listening to, prioritizing, and responding to all your calls.

4. See if a response is needed. Many calls don’t require a call back; maybe a return email would do.
[09:01] Gentle Heron: For social media:
1. Schedule check-in times. Try not to peek!

2. Use an automated service (e.g., HootSuite hootsuite.com) to send out scheduled posts. Write once, post several times.
[09:02] Glitteractica Cookie: i set my VM to sy that I don’t check VM and ppl should text or email me
[09:02] Jerry Buchko: great tip re: status indicators!
[09:02] Gentle Heron: good idea, Glitter!
[09:02] Gentle Heron: For visitors:
1. Put a sign on the door. If you expect a delivery, let the delivery service know not to knock or ring the bell.
[09:02] Pathfinder Lester: I find Google Voice to be an outstanding tool for managing phone stuff. Voicemail-to-email transcription is pretty good too.
[09:02] Gentle HeronGentle Heron nods to Path.
[09:02] Gentle Heron: 2. If someone comes when you are busy, they may get the hint easier if you say “Sorry, I’m expecting a call,” rather than a more generic, “Sorry, I’m busy now.”

3. Even if you’re not listening to music, wear a headset to discourage visitors.
[09:03] Gentle Heron: 2. The second strategy for intentional productivity sounds simplistic, but it’s really foundational. Plan your work day.

There are lots of tools that can help us with this. You can buy expensive planner systems. But you don’t really need tools. Here’s what you can do.
[09:03] Gentle Heron: First, at the end of each day, write down at least the top three things you need to accomplish the following day. A full TO DO list can seem overwhelming, but is also useful if you might forget something important.
[09:03] Jerry Buchko: @Pathfinder, Ditto re: Google Voice
[09:03] Pathfinder Lester: “Plan your work. Then work your plan.”
[09:03] Gentle Heron: Yes Path!
[09:03] Gentle Heron: Keep a long-range calendar. Be sure to mark all deadlines and due dates. But also work backward from these end points, and mark where you need to focus on the steps necessary to achieve the objectives by the deadline.
[09:04] Gentle Heron: Throughout the workday, set short goals. Write down “the three next things” you need to accomplish, and finish those before you write up the next list of three things.
[09:04] Gentle Heron: If you get interrupted, or if you finish a subtask, make a note to yourself explaining what to do next.

A yellow stickie that says “Continue spell check from here” pasted onto the manuscript, or a note to “Call the client to give progress report” paperclipped to the draft plan will keep you on track.
[09:04] Oronoque Westland: just make sure that your to-do list is not part of the pop ups that you have now turned off
[09:04] Gentle HeronGentle Heron chuckles.
[09:04] Gentle Heron: 3. The third strategy is to create a productive working environment.

This has to be personalized, as we all have different needs. Basically, you want to make your working environment disappear, so that you can focus on the tasks and don’t get sidetracked by annoyances and distractions.
[09:05] bulaklak: This is great! I love planning tips.
[09:05] Gentle Heron: For example, some of us need absolute silence to really concentrate; others need background music.

Noise-canceling headphones work either way. You can also use ear plugs or a white noise generator. Whatever works best for you, use it!
[09:05] bulaklak: I also *really* love this tip from above “4. When responding to emails, focus on those sent TO you, not CCed to you.:”
[09:05] Gentle Heron: The same with all the other environmental variables: light level, temperature, chair and desk, etc.

One way to keep yourself focused on work is to be sure that the fun apps– Angry Birds, your recipe collection, whatever– are NOT on your work computer. Put them elsewhere, preferably in a different room.
[09:06] Gentle Heron: 4. The fourth and final strategy is to be aware of time, and yes Rhiannon, I am!
[09:06] Gentle Heron: A timer will help you focus. This can be the old fashioned wind-up kitchen timer, or an online tool like onlineclock.net
[09:06] Gentle Heron: Most of us can manage at least ten minutes of concentrated effort. Work up to 25 minutes of sustained attention.

The Pomodoro Technique (http://www.pomodorotechnique.com/) recommends 25 concentrated minutes followed by a 5 minute break. After four cycles of this, take a longer break.
[09:07] Oronoque Westland: I need to position the on screen clock where other apps don’t hide it
[09:07] Coughran Mayo: “always on top”
[09:07] Gentle Heron: (onlineclock will buzz even if you can’t see it Oro)
[09:07] Gentle Heron: When you begin a task, or start a meeting, note the time at the top of your paper. This visual reminder will keep you working and help you avoid “bird walking” away from the topic.
[09:07] Jerry Buchko: oh, fun apps are definitely one of those distractions i wrestle with sometimes
[09:08] Gentle Heron: Don’t go to unnecessary meetings! Sure you can’t avoid some. But if you see from the agenda that the topics aren’t relevant to your work, ask the meeting organizer if you can be sent the meeting notes afterward.
[09:08] Gentle Heron: Similarly, if you are in charge of the meeting, be sure it is scheduled at a time others can attend easily; always send an agenda ahead of time; and cancel the meeting if there’s nothing important to accomplish.
[09:08] Gentle Heron: Blockers and Aids are two different approaches to dealing with productivity issues. Blockers keep the distractions away from you.
[09:08] Gentle Heron: For instance, Leechblock (a Firefox add-on https://addons.mozilla.org/en-US/firefox/addon/leechblock/)

and DoNotDisturb (for Outlook http://www.clearcontext.com/user_guide/do_not_disturb.html)
[09:09] Gentle Heron: … will keep you away from those websites that steal so much of your time and attention. Other examples of distraction blockers are ear plugs, or putting your phone on mute.
[09:09] Gentle Heron: Aids help you manage distractions by encouraging you to work or study better.

These include calendars, dayplanners, TO DO lists, colored highlighters, and text substitution apps (see http://lifehacker.com/162484/save-time-with-text-substitution for some examples).
[09:09] Gentle Heron: It’s easy to get a great deal of stimulation in return for very little effort. How hard is it to find dumb cat videos on YouTube?

If it took a half hour to find one, or you had to pay to watch it, the impulse value is gone. MEMO: Don’t buy the candy at the check out aisle!
[09:10] Gentle Heron: Change the effort-to-reward ratio for low-value distractions. Make it harder to become distracted! Give yourself a chance to make a better choice, more time to think.
[09:10] Glitteractica Cookie: i close facebook when I’m trying to focus, b/c the notifications are too diff for me to resist checking
[09:10] Gentle HeronGentle Heron nods!
[09:10] Gentle Heron: Routines will make a difference in your productivity. In general, productivity aids work better than blockers, because it means your attitudes and behaviors have changed.
[09:10] Gentle Heron: What you want to do is be more mindful about productivity. Create new productive habits.

They say it takes 21 days of repetition to form a new habit. Pick one that we discussed today and do it consciously for 3 weeks. See if that routine makes a difference. I bet it will.
[09:11] Glitteractica Cookie: great advice!
[09:11] Gentle Heron: For the next 3 weeks, try making being unproductive unproductive.
[09:11] Oronoque Westland: some of these are great ideas that I can apply to sticking to my diet too
[09:11] Gentle Heron: Here are a few resources you might look into. Thank you for your attention, and I return you to the regularly scheduled program.
[09:11] Jen: ********APPPLLLAAAUUUSSSEEE********
[09:11] bulaklak: These are great tips and reminders. I’ve been thinking of setting my email to only come in every 35 minutes, but it would be such a major shift to make for me.
[09:11] Gentle Heron: Oro, that’s such a good point!
[09:11] CarmenLittleFawn: I am so appreciating this Gentle, I was and have been thinking about managing my time and projects more efficiently, and truly I know a lot of these things u are saying, the reminder helps me know I am on the right track and also the new information is going to be very helpful, 🙂
[09:11] Zazoom Zimminy: Yea!
[09:11] Gentle Heron: You can use these tips in so many ways!
[09:11] Pathfinder Lester: excellent advice
[09:12] Svea Morane: Great ideas and suggestions Gentle
[09:12] Rhiannon Chatnoir: Thanks to Gentle for leading Mentors Central today!
[09:12] alebez: these are great, gentle.
[09:12] Gentle Heron: Anyone else have good advice for us?
[09:12] Gentle Heron: Please share!
[09:12] Rhiannon Chatnoir: and yes, great advice and tips.
[09:12] Gentle Heron: Or do the next Mentor Corner!
[09:12] Tori Landau: Brill tips Gentle, thank you!
[09:12] Jerry Buchko: great presi, Gentle!
[09:12] Oronoque Westland: such great ideas and from someone who is a model at getting things done
[09:12] bulaklak: Well, I recently heard that the Rockwood Leadership Institute does NO work on Fridays and they increased their productivity by 25% . . .
[09:12] CarmenLittleFawn: 🙂
[09:12] bulaklak: hmmm
[09:12] Svea Morane: Gentle is one of the most productive people i know
[09:12] Rhiannon Chatnoir: We might want to hold that til the Open Mic, we are running a bit late today.. but lets keep the discussion going then
[09:12] Jerry Buchko: can we get a copy of your slides? i want this one for my library

FEATURED PRESENTER

[09:13] Rhiannon Chatnoir: Time for today’s main speaker alebaze/Ale Bezdikian.
[09:13] Glitteractica Cookie: um, bulaklak… ?? i don’t think so, but nice try. ;-P
[09:13] bulaklak: =)
[09:13] Jerry Buchko: lol
[09:13] Rhiannon Chatnoir: You can come up and grab a seat in front alebez.
[09:13] bulaklak: w00t alebez!
[09:13] Rhiannon Chatnoir: great
[09:13] CarmenLittleFawn: Hello alebez 🙂
[09:13] Rhiannon Chatnoir: She is going to share with us today how Basecamp project management tool makes working on a distributed team and collaborating on mutual projects so much easier.
[09:13] Glitteractica Cookie: this is a RAWK STAH, ladies and gents
[09:14] alebez: Good day everyone, thanks for being here!
[09:14] Rhiannon Chatnoir: First a bit about Ale.
After studying journalism and comparative religion at Cal Poly, San Luis Obispo, Alexandra (Ale) Bezdikian was given a fellowship with Mother Jones Magazine where she produced videos as well as fronted their outreach communications department.
Currently, Ale is TechSoup’s Online Community + Social Media team Coordinator, and loving it! That means she keeps the team on track and in check, making sure everyone is meeting timelines and deliverables. Most of her time is spent wiki gardening and managing her team in Basecamp.
[09:14] Rhiannon Chatnoir: So lets all welcome alebez! Ale, you can start when your ready.
[09:14] Glitteractica Cookie: and she’s fabulus!!
[09:14] alebez: Thanks!
[09:14] alebez: I’d like to speak to you all about a project management tool that my team currently uses to manage our day to day activities, called Basecamp.
[09:14] Buffy Beale: Great job Gentle! and Yayy alebez!
[09:15] bulaklak: Great fit with the Mentors talk from today, too.
[09:15] alebez: You can view this presentation in your browser alongside this virtual presentation http://slidesha.re/OeLmCd there, on our community slideshare page.
[09:15] alebez: I know, right bulaklak?
[09:15] CarmenLittleFawn: claps
[09:15] Glitteractica Cookie: is there a vanity bit.ly?
[09:16] alebez: It’s a tool I use every day, as do my colleagues here on the Online Community Team. For us, Basecamp does a fantastic job of managing all the content we produce during our planning and creating processes. It really helps to keep all our discussions easily accessible to members working on a project, and allows for transparent assignment of tasks.
[09:16] alebez: this was the bitly, gliteractica: http://slidesha.re/OeLmCd
[09:16] alebez: Have any of you heard of or used Basecamp in the workplace? I’d like to note that we’re using the most recent version of Basecamp, which differs slightly from Basecamp classic.
[09:17] Coughran MayoCoughran Mayo has used basecamp
[09:17] bulaklakbulaklak uses Basecamp
[09:17] Svea Morane: I use Basecamp for dozens of research projects
[09:17] alebez: oh, fantastic!
[09:17] Pathfinder LesterPathfinder Lester has used Basecamp. Currently uses Jira.
[09:17] CarmenLittleFawn: never used
[09:17] bulaklakbulaklak uses both classic and new
[09:17] Glitteractica Cookie: alebez, i meant one that was memorable.. a vanoty bit.ly, so we can tweet it, mention it, etc
[09:17] Jerry Buchko: no hadn’t heard of Basecamp until now
[09:17] alebez: Basecamp is a web based project management tool. It puts a whole team’s communication and work onto a single virtual page which displays your teams discussions, tasks, files, and documents, keeping everything stored in a single location online.
[09:17] Glitteractica Cookie: you can make one later
[09:18] alebez: This makes it incredibly easy to facilitate collaboration across a distributed team, and makes holding team members accountable all the more transparent.
[09:18] Pathfinder LesterPathfinder Lester also uses Highrise (contact management), made by the same folks who make Basecamp.
[09:18] BELOVEDROX: used it for a project once
[09:18] alebez: By assigning ownership of tasks, and placing project deadlines on one unified calendar, each member of our team can see upcoming deadlines and track project deliverables. I’ll show you how in just a bit.
[09:18] alebez: Basecamp is a web-based tool which allows for multiple user access, and makes collaboration easy across a distributed team.
[09:19] alebez: After logging in to a Basecamp account, what you see is a dashboard of all the projects you have on your plate at a given time. You can then choose to navigate to the project you’re working on at the moment, and open the project folder to reveal team discussions, to-do lists, files, and text documents.
[09:19] alebez: After opening your project folder, you have access to view and participate in all your team’s discussions relating to that project, to-do lists with the option to assign ownership of tasks, share files and text documents.
[09:20] Buffy Beale: this sounds like a great tool!
[09:20] alebez: You can choose to contribute to a discussion thread, check out upcoming to-do’s, or download files relating to the project. This folder is meant to contain everything relating to the project at hand, and allows access to the team members you choose to work on the project.
[09:20] CarmenLittleFawn: mmhmm
[09:20] alebez: Collaboration is made easy through Basecamp especially through discussions.
[09:21] alebez: It’s easy to begin a new discussion thread, as it’s a lot like crafting an email. You’d give it a title as you would an email, write the content, and then choose which people on your team you want to notify.
[09:21] Ethelred Weatherwax: I don’t see that Basecamp is offered through TechSoup
[09:21] alebez: It’s not currently offered, Ethelred.
[09:21] alebez: Your discussion is public, so anyone invited to the project can join, but only those you choose will get an email notification. (you can sync up Basecamp notifications to your email account)
[09:22] alebez: Basecamp offers a versatile platform for assigning ownership of tasks and tracking deliverables.
[09:22] alebez: By keeping all yours tasks together, and individually assigning to-do’s to members of your project with due dates, you can easily track the progress of your team on the calendar, and manage deliverables accordingly.
[09:22] Glitteractica Cookie: post it on the wishlist thread, Ethelred
[09:23] Glitteractica Cookie: we have a forum for product requests
[09:23] alebez: Because items can be assigned to individual users, it makes it easy to delegate and hand out responsibility for particular tasks. Each team member can then monitor their own to-do’s on their own personal pages and whose deadlines are factored into your team’s Basecamp’s calendar.
[09:23] bulaklak: We do offer Huddle, though. Which is similar. http://bit.ly/SoT6mP
[09:23] Glitteractica Cookie: bulaklak can post the link
[09:23] alebez: thanks, bulaklak, i was getting to the Huddle option. 🙂
[09:23] bulaklak: Here is the TechSoup Technology Wish List thread: http://bit.ly/A0AgN2
[09:23] bulaklak: Of course you were on it, Ale.
[09:23] bulaklak: =)
[09:24] alebez: So by assigning ownership of tasks, and placing project deadlines on one unified calendar, each member of our team can see upcoming deadlines and track project deliverables.
[09:24] alebez: Each project is color coded on the calendar, so when you assign a duration of time to a piece of a project, say for a social media campaign, it appears in this case in orange, and spans a number of weeks.
[09:24] bulaklak: The color coded calendar on Basecamp is my absolute favorite.
[09:25] alebez: For me personally, having one calendar that shows multiple aspects of what we do based on the categories we defined…
[09:25] alebez: whether those are events we’re producing on a given day, campaigns we’re running over a period of time, or upcoming deadlines to track, I can see everything from a birds eye view.
[09:25] alebez: Basecamp is not free.
[09:25] alebez: Pricing starts at $20/month for up to ten projects and 3GB of files, rising to $50/month for 40 projects and 15GB of files.
[09:26] alebez: $100/month for 100 projects and 40GB of files and maxing out at $150/month for unlimited projects and 100GB of file storage. All the pricing tiers have support for unlimited users.
[09:26] alebez: There’s also a no-credit-card-required 30-day free trial to try it out.
[09:26] Gentle Heron: They offer a 45 day free trial.
[09:26] alebez: I think it’s 30 days now Gentle
[09:26] bulaklak: (You can also turn any of the color coded projects on and off when you are looking at the calendar, which is even more awesome.. So you can see as much or as little as you want.)
[09:27] alebez: Some alternatives to Basecamp are Huddle and Asana, for example. Huddle is a paid service, and is offered here at TechSoup: http://bit.ly/SoT6mP for an admin fee of $99.00
[09:27] alebez: Huddle was mentioned by Bulaklak just a bit ago
[09:27] alebez: Our team used Huddle for a period of time, but ultimately didn’t like the fact that there wasn’t one unified calendar to view everything from a higher level, but instead required the user to toggle between multiple dashboards. Huddle’s user interface was also somewhat clunky.
[09:28] alebez: Basecamp’s proven reliability was a huge factor when choosing which tool to go with. We knew it could deliver most of what we were looking for, including a master calendar. Also points for the ability to access it mobile, and multiple entry points for collaboration. Also, a few of our team members had already used Basecamp, potentially making it easier to adopt.
[09:28] Coughran Mayo: http://basecamp.com/signup
[09:28] Coughran Mayo: for free trial info
[09:28] alebez: Fantastic. thanks, coughran.
[09:29] alebez: Asana looked like a good project management tool, can act as an interim crm, and does have an api, but doesn’t provide the crystal clear organization structure that I feel Basecamp does a better job at providing. It does however, have the capability of syncing to Outlook, and the interface is quite easy to navigate. Also, it’s free to set up an account (biggest points for asana here).
[09:29] alebez: Asana is a practicle and clean free service, one that I would recommend on a tight budget. I’ve heard good things about Asana.
[09:29] Glitteractica Cookie: on our team we tried so many PM tools, before settling on this one
[09:29] alebez: We sure did.
[09:29] alebez: We tried a whole lot.
[09:29] Glitteractica Cookie: and several before you joined the team too
[09:30] alebez: and ultimately, Basecamp fit our needs
[09:30] Coughran Mayo: Does TS have any special offers for nonprofits for Basecamp? That would be nice
[09:30] bulaklak: Yes, Alebez was not there for the CoHuman adventure.
[09:30] Glitteractica Cookie: Coughran, that is what we were talking to ethelred about
[09:30] Rhiannon Chatnoir: 🙂
[09:30] alebez: It would be nice if they had nonprofit rates, but at the moment, they aren’t there.
[09:30] Glitteractica Cookie: if you post the request in that forum thread, our bizdev team will look into it
[09:31] Glitteractica Cookie: right now, we have huddle, but not basecamp
[09:31] bulaklak: Coughran if you would like to suggest TechSoup offer it as a donation, you can do that here http://bit.ly/A0AgN2
[09:31] Glitteractica Cookie: there must be a significant interest on the front end, before bizdev seeks the doantion from the vendor partner
[09:31] Pathfinder Lester: Have you folks tried any “content collaboration” software (shared documents, etc.) ?
[09:31] Glitteractica Cookie: google docs and MS live collab software
[09:32] bulaklak: I used to use eRoom at one of my old jobs, Pathfinder
[09:32] Pathfinder Lester: cool
[09:32] Glitteractica Cookie: and of course, we are a big user of wikispaces
[09:32] Glitteractica Cookie: which is a techsoup product
[09:32] bulaklak: eRoom is expensive but it has really amazing version control
[09:32] Pathfinder Lester: We’re currently using Confluence at ReactionGrid. It’s working out very well for us. http://www.atlassian.com/software/confluence/overview
[09:32] Pathfinder Lester: And since it’s made by same folks who make Jira, the two integrate very well.
[09:33] Pathfinder Lester: That’s probably our biggest challenge…getting all the different tools we use to *integrate* with each other. ;P
[09:33] alebez: That’s fantastic you found something that works for you, Pathfinder.
[09:33] Gentle Heron: That’s important, Path, the integration aspect.
[09:33] alebez: Now, can I answer any more questions, or any more questions to my team members who use Basecamp
[09:33] Pathfinder Lester: alebez, have you tried Highrise integrated with Basecamp?
[09:33] alebez: I really enjoy using this tool
[09:33] alebez: No, we have not.
[09:34] alebez: I haven’t expanded into the Basecamp app space
[09:34] Jerry Buchko: For those working in small collaborative teams that don’t need some of the time resource tracking functionality of PM software, LifeHacker had this useful article about how to use Google Calendar as a PM tool… http://lifehacker.com/5918676/how-to-use-google-calendar-as-a-project-ma…
[09:34] alebez: Basecamp has a whole slew of apps that integrate with their tool that make everything from mobile collaboration to time tracking possible
[09:34] bulaklak: Ooh, thanks Jerry.
[09:34] Gentle HeronGentle Heron nods to Jerry…. VAI uses the Google tools for project management.
[09:34] Glitteractica Cookie: what is highrise?
[09:35] Pathfinder Lester: contact management
[09:35] Pathfinder Lester: made by same folks who make Basecamp
[09:35] Rhiannon Chatnoir: one of the other products that is part of the Basecamp line
[09:35] alebez: yep
[09:35] Jerry BuchkoJerry Buchko nods
[09:36] alebez: All-in-all, Basecamp is a satisfying tool to work with, and has integrated the best on our fast-paced team.
[09:36] Pathfinder Lester: as you work more with Basecamp, I’d love to hear about how you integrate/expand on it. Best practices for integrating different tools is a hot topic in my opinion.
[09:36] Jerry Buchko: @Gentle, For the small collaborative teams I’ve worked with, e.g. delivering a MOOC, using the Google Calendars along with the other integrated tools, like Hangout, Doc, Talk, etc. have really proven effective
[09:36] alebez: agreed. and i look forward to keeping you posted.
[09:37] alebez: glitter and bulaklak, do you have any closing remarks before I had the mic to Rhiannon?
[09:37] Glitteractica Cookie: I’m interested in maybe having a follow-up lecture from you, Path alongside Ale on that topic, integration
[09:37] bulaklak: I consider it a real testament to Basecamp that it’s gotten decent adoption on our team, considering our track record.
[09:37] bulaklak: (Of course it’s a testament to Alebez, too)
[09:37] Glitteractica Cookie: and considering my resistance to it
[09:37] Pathfinder Lester: i’d be happy to share my experiences. expecially my mistakes! (i learn most from those)
[09:37] Glitteractica Cookie: ;-P
[09:37] alebez: stop! blush
[09:37] alebez: 🙂
[09:37] bulaklak: That, too, Glitter.
[09:37] Gentle HeronGentle Heron agrees with Path about learning from mistakes.
[09:37] Rhiannon Chatnoir: any other questions to Ale before we transition to Open Mic & Announcements
[09:38] alebez: Well, great. Thanks everybody, this has been a great discussion, and a pleasure.
[09:38] Glitteractica Cookie: i’m still not over-the-moon about it, but it’s working, so that’s cool
[09:38] Buffy Beale: hearty applause, great presentation alebez
[09:38] Pathfinder Lester: ty alebez
[09:38] CarmenLittleFawn: tt alebez for the information
[09:38] Pathfinder LesterPathfinder Lester claps
[09:38] CarmenLittleFawn: ty
[09:38] Rhiannon Chatnoir: Great and thanks alebez for presenting today!
[09:38] Jerry BuchkoJerry Buchko applauds.
[09:38] alebez: certainly. thank you!
[09:38] Jen: ********APPPLLLAAAUUUSSSEEE********
[09:39] CarmenLittleFawn: clapping
[09:39] Jerry Buchko: thanks Alebez!
[09:39] Jen: Very good Alebez
[09:39] Jen: Thank you

OPEN MIC / ANNOUNCEMENTS

[09:39] Rhiannon Chatnoir: It’s time for Open Mic and Announcements
[09:39] Rhiannon Chatnoir: Does anyone have any announcements today?
[09:39] Ozma Malibu: I do, I think
[09:39] Jen: Now if I can get the Luddites in my Foundation to accept it
[09:39] Gentle Heron: That
[09:39] Ozma Malibu: if no one else is speaking to the birthday party, I do.
[09:39] Rhiannon Chatnoir: ok Ozma, go ahead
[09:39] Glitteractica Cookie: which foundation?
[09:40] Gentle Heron: That’d make a great topic, Jen… how to get Luddites moving forward.
[09:40] Jen: any ideas on that Gentle?
[09:41] Ozma Malibu: Hi! The big NPC birthday party is on September 21.
[09:41] Glitteractica Cookie: i love these productivity topics
[09:42] Rhiannon Chatnoir: yes
[09:42] bulaklak: Me, too! I think talking about productivity is way more fun than being productive.
[09:42] Svea Morane: Announcement on free (to SL residents) seminar:
[09:42] Svea Morane: Mayo Clinic is sponsoring its 5th annual 3 day symposium on innovation in Healthcare. The main stage presentations on day 2 and 3 (Monday and Tuesday, 9/10-11) will be shown in the Mayo Clinic conference center for free 🙂 Check the schedule and stop in. http://www.mayo.edu/transform/schedule
[09:42] Gentle Heron: That conference is always SUPER, Svea!
[09:42] Svea Morane: thanks it is a good one..
[09:42] Svea Morane: mc is Hockenberry from NPR
[09:43] Rhiannon Chatnoir: I think we lost Ozma, so if anyone else has an announcement or wants to talk on the NPC birthday?
[09:43] Rhiannon Chatnoir: thanks Svea
[09:44] Brena Benoir: Ozma probably has the most up to date info on the birthday celebration as she has been managing the wiki for it
[09:44] Glitteractica Cookie: can you point to where it lives on the NPSL wiki?
[09:44] Gentle Heron: YAY Ozma is back
[09:44] Rhiannon Chatnoir: oh wait.. think she is back, and yes a link to the wiki on it would be great
[09:44] Tori Landau: What time will the birthday celebration be at please?
[09:44] Brena Benoir: We will be finishing up the builds for it. We are still looking for gifts that we could hand out
[09:45] Brena Benoir: one sec grabbing it
[09:45] Ozma Malibu: sorta back. Hey.
[09:45] Ozma Malibu: here is the wiki link: http://npsl.wiki.techsoup.org/Timeline+and+Ideas
[09:45] Glitteractica Cookie: thx
[09:46] CarmenLittleFawn: I am making some gifts to hand out
[09:46] Ozma Malibu: If everyone does a small bit we can have an amazing party
[09:46] Brena Benoir: http://npsl.wiki.techsoup.org/Timeline+and+Ideas
[09:46] Rhiannon Chatnoir: thanks
[09:46] CarmenLittleFawn: ty Ozma
[09:47] Brena Benoir: Zinnia has prepared the overall poster for the event which is currently off to the left of Ale’s board
[09:47] Rhiannon Chatnoir: great!
[09:47] Rhiannon Chatnoir: Any other announcements?
[09:49] bulaklak: Great meeting today!
[09:49] Glitteractica Cookie: indeed!

Written by: Rhiannon Chatnoir

Transcript of the Nonprofit Commons Meeting with Keisha Taylor of TechSoup Global for June 29, 2012

Unabridged Transcript

Nonprofit Commons Weekly Meeting

June 29, 2012, 8:30 AM SLT / PST

Plush Nonprofit Commons Amphitheater

http://slurl.com/secondlife/Plush%20Nonprofit%20Commons/88/126/26


AGENDA
8:30 AM Introductions
8:40 AM TechSoup Announcements
8:45 AM Mentors Central
9:00 AM Big Data for Development with Keisha Taylor of TechSoup Global
9:30 AM Open Mic / Announcements

http://nonprofitcommons.org

Introductions

[08:31] Zinnia Zauber: Welcome everyone to the Nonprofit Commons Weekly Meeting!
[08:31] Zinnia Zauber: Thank you for joining us!
[08:31] Zinnia Zauber: I am your Cruise Director, Zinnia!

[08:32] Eliza (eliza.madrigal) smiles

[08:32] Zinnia Zauber: I mean, Community Manager.
[08:32] Zinnia Zauber: Let’s start our meeting off with introductions.
[08:32] Zinnia Zauber: Please share your name, org, location, and
where we can find you on the web.

[08:32] Buffy Beale: Buffy Bye, Bridges for Women, Victoria BC Canada,
http://www.bridgesforwomen.ca @bridges4women

[08:33] Gentle Heron: Virtual Ability, Inc. www.virtualability.org

[08:33] Chayenn: Monique Richert., Protect Yourself 1, Inc.,
Baltimore, Maryland, PY1.US , facebook.com/PY1US , @PY1US

[08:33] Carl Solutionary (carlicann): Carl Icann
http://carlicann.wordpress.com For Rockcliffe U, Etopia, &
Feed-A-Smile: At 8am slt every Sunday, I lead Humane Education Drum
Circles – Now with Poetry!

[08:33] alebez: Ale Bezdikian, Online Community Coordinator, TechSoup,
SF, Ca. @TechSoup, @alebez

[08:33] Brena Benoir: Brenda Bryan, Preferred Family Heatlhcare,
Kirksville, Missouri, www.pfh.org, @brenabenoir

[08:33] Adalace Jewell: RoSa Library Brussels, Belgium @adalace

[08:33] Zinnia Zauber: Renne Emiko Brock-Richmond, Sequim Humanities
and Arts Alliance, Sequim, Olympic Peninsula, Washington.
http://www.sequimartsalliance.org
http://www.facebook.com/sequimartsalliance @renneemiko

[08:33] Panny Bakerly: www.freeporthistorymuseum.org; @FrptHisSoc

[08:34] Magic Pathfinder (any1.gynoid): Magic Pathfinder
(any1.gynoid), Faculty at New Citizens Inc (NCI), Teaching hands-on
Artificial Intelligence and Pathfinding in Second Life – More Info:
http://any1gynoid.wordpress.com/

[08:34] Eliza (eliza.madrigal): appreciator of amazing folks here,
sociology esearch assistant, kira institute volunteer, Miami, FL,
@Elizamadrigal

[08:34] Ethelred Weatherwax: Dave Dexter, Neenah Historical Society,
Wisconsin USA

[08:34] Zinnia Zauber: Welcome everyone! More introductions?

[08:35] bulaklak: Michael DeLong, Senior Manager Online Community and
Social Meida, TechSoup Global, San Francisco, www.techsoup.org,
@MichaelDeLongSF @TechSoup

[08:35] Buffy Beale: hi jac 🙂

[08:36] Zinnia Zauber: I bet we have more. 🙂 lease share your name,
org, location, and where we can find you on the web.
[08:36] Zinnia Zauber: missed my P there!
[08:36] Zinnia Zauber: Please!

[08:37] Glitteractica Cookie: Susan Tenby, Online Community Director,
TechSoup Global, San Francisco, CA USA @suzboop @techsoup

[08:37] Zinnia Zauber: Super!
[08:37] Zinnia Zauber: Here is today’s Agenda…
[08:37] Zinnia Zauber: AGENDA
8:30 AM Introductions
8:40 AM TechSoup Announcements
8:45 AM Mentors Central
9:00 AM Big Data for Development with Keisha Taylor of TechSoup Global
9:30 AM Open Mic/ Announcements
[08:38] Zinnia Zauber: More introductions?

[08:38] Dancers Yao: Kara Bennett, Elder Voices, Los Angeles, CA
Health Care and Human Rights www.eldervoices.net

[08:39] Zinnia Zauber: Thank you everyone!
[08:39] Zinnia Zauber: Get ready for the big list of links!
[08:40] Zinnia Zauber: Here are the many ways to can get involved with
the Nonprofit Commons in Second Life:

Nonprofit Commons blog: http://nonprofitcommons.org

Twitter: http://twitter.com/npsl

Facebook: https://www.facebook.com/nonprofitcommons

Google Group: http://groups.google.com/group/TechSoup-Second-Life

Google Calendar: http://bit.ly/2tMEYh

Wiki: http://npsl.wikispaces.com

About TechSoup:

http://www.techsoup.org/stock/howtousetechsoup.asp

http://flavors.me/techsoup

http://flavors.me/nonprofitcommons

Join us inworld:

Nonprofit Commons Weekly Meeting: Fridays, 8:30 – 10 AM Plush
Amphitheater Plush Nonprofit Commons (88,126,26)

Nonprofit Commons Mentors Meeting: Fridays, 10:10 – 11 AM Plush
Amphitheater Plush Nonprofit Commons (88,126,26)

[08:40] Zinnia Zauber: Weekly Networking Event: Tuesdays, Wharf Ratz
Tuesday Night Extraordinary Dance Extravaganza, Preferred Family
Healthcare, 7 – 9 PM SLT Aloft Nonprofit Commons (160,229,23)

Monthly Networking Event: 3rd Thursday, CommonGround, Aloft, 5 – 7 PM SLT
Aloft Nonprofit Commons (84,64,25)

TechSoup Announcements

[08:40] Zinnia Zauber: Okay! Let’s Get going with TechSoup Announcements!
[08:41] Zinnia Zauber: bulaklak take it away!

[08:41] bulaklak: Hi, folks!

[08:41] Glitteractica Cookie: hi bulaklak

[08:41] Buffy Beale: yay bulaklak

[08:42] bulaklak: A few quick TechSoup announcements today.
[08:42] bulaklak: TOMORROW is the last day of our fiscal year, and
therefor the last day for many of our programs during which you can
order your 2011 allotment of software.
[08:42] bulaklak: It starts over on July 1, so don’t worry.
[08:43] bulaklak: But you just may be able to get MORE by ordering
both before AND after that date.
[08:43] bulaklak: Our tech writer Patrick Duggan explains it all here
[08:43] bulaklak: http://bit.ly/LgnFqX

[08:43] Ethelred Weatherwax: I’ve placed my order!

[08:44] bulaklak: In case you ever wanted to know how to get more out
of TechSoup — there’s a lot we can do for you! — we have a helpful
free webinar coming up.
[08:44] bulaklak: Called none other than How to Get the Most out of TechSoup
[08:44] bulaklak: https://cc.readytalk.com/r/ej6l51svam5e
[08:45] bulaklak: That is on July 12
[08:45] bulaklak: So you may remember over the last few weeks me
mentioning the Microsoft Local Impact Map
[08:46] bulaklak: I introduced you to our newest teammate Bea Dominguez
[08:46] bulaklak: You probably remember that she was having some
serious rezzing issues!
[08:46] bulaklak: We’re still trying to work those out so she can be
more than a floating head in water.

[08:46] Glitteractica Cookie: her avatar name is trichetriche

[08:47] bulaklak: Anyway, she is gathering stories for the Local
Impact Map which demonstrate all the ways social benefit orgs use
technology to fulfull their missions
[08:47] bulaklak: We’ll have her do a full presentation soon, but in
the meantime, be thinking about stories you might want to share with
her

[08:47] Zinnia Zauber: Will she be interested in the stories we just
showcased at SL9B?

[08:48] bulaklak: You can also check out this article about the tool
we are using to present the stories here
[08:48] bulaklak: http://bit.ly/N8ullU
[08:48] bulaklak: Microsoft wrote about it on their Corporate Citizen blog
[08:48] bulaklak: Zinnia, I am sure she would be.

[08:48] Glitteractica Cookie: yes, Zinnia

[08:48] bulaklak: We will also be launching a community newsletter, so
there’s places for lots of stories.

[08:49] Zinnia Zauber: Super! “Wishes Granted” is an ongoing project
for us at the Nonprofit Commons.

[08:49] bulaklak: Well I think that is it for today.

[08:49] Zinnia Zauber: Thank you!

[08:49] bulaklak: Did everyone see Glitter’s new outfit?

[08:50] Eliza (eliza.madrigal) zooms

[08:50] alebez: omg, yes. looking good, glitter.

[08:50] Zinnia Zauber: Stunning!

[08:50] Glitteractica Cookie: This old thing??

[08:50] Glitteractica Cookie: 😉
[08:50] Zinnia Zauber: lol

[08:50] Magic Pathfinder (any1.gynoid): Let’s go belly dancing! Eeep!

Mentors Central
[08:50] Zinnia Zauber: Okay, Mentors Central!
[08:51] Zinnia Zauber: First, a reminder that we have the Mentors
Meeting after this meeting to help you out!

[08:51] Eliza (eliza.madrigal): haha

[08:51] Zinnia Zauber: Second, many thanks to everyone that supported
the SL9B exhibit for the Nonprofit Commons!
[08:51] Zinnia Zauber: Who got their new wings there?

[08:51] Brena Benoir: /raises hand

[08:52] Zinnia Zauber: Yay!

[08:52] Gentle Heron: It was fun taking people around all the exhibits.

[08:52] Zinnia Zauber: These grid wide community events are very important.
[08:52] Zinnia Zauber: Even a great learning experience, right Gentle?

[08:52] Gentle Heron chuckles

[08:52] Buffy Beale: nice job Zinnia it looked great

[08:53] Zinnia Zauber: Thank you, Buffy!
[08:53] Zinnia Zauber: Our goal is to keep added more books to the
“Wishes Granted” project.
[08:53] Zinnia Zauber: So, I hope that you will join us in the future
and share your story of positive impact.
[08:54] Zinnia Zauber: Third, last week Jen mentioned our goal to have
more workshops.
[08:54] Zinnia Zauber: We all know that you have to lead by example. Right?
[08:55] Zinnia Zauber: So we are putting together a list of those
ideas and instructors.
[08:55] Zinnia Zauber: What would be wonderful is if you send me or
any of the Mentors a notecard with ideas and contacts.
[08:56] Zinnia Zauber: Here are some ideas that were brought up.
[08:56] Zinnia Zauber: How to create a nonprofit
How to create a tax exempt in the US
NPC Office Operations
NPC Community Development
Nonprofit Governance
Doing Presentations in SL
Marketing Your Organization
How to create an event
[08:56] Zinnia Zauber: Some of these we have covered during past
Mentor Centrals.
[08:57] Zinnia Zauber: So, that leads to today’s lesson!

[08:57] Glitteractica Cookie: it would be great if we could start to
bring in topics we’ve done webinarson at TechSoup and have an extended
workshop here… for example social media marketing of events comes to
mind
[08:57] Glitteractica Cookie: What do you think, Bulaklak and Alebez?
[08:57] Glitteractica Cookie: just an idea
[08:57] alebez: i think that’s a good echo

[08:58] Zinnia Zauber: Great, Glitter.
[08:58] Zinnia Zauber: We have discussed having some sessions other
times, so those might be the right fit for sure.
[08:58] Zinnia Zauber: And, it would give more Techsoup staff access
to Second Life.

[08:58] Glitteractica Cookie: nice, let’s discuss the logistics later

[08:58] Zinnia Zauber: Super!
[08:59] Zinnia Zauber: Okay, so how to create a notecard.
[08:59] Zinnia Zauber: How many of you know how to create a notecard?

[08:59] Gentle Heron nods.

[08:59] Panny Bakerly raises her hand

[08:59] Coughran Mayo raises hand

[08:59] Eliza (eliza.madrigal): yes

[08:59] Zinnia Zauber: Why is important to use notecards?

[08:59] Gentle Heron: Because the message persists!

[08:59] Zinnia Zauber: Right!

[08:59] Coughran Mayo: durable communication

[08:59] Panny Bakerly: I cant rely on my memory…

[09:00] Zinnia Zauber: lol Penny

[09:00] Gentle Heron: Very good point, Panny.

[09:00] Coughran Mayo: consistent instructions

[09:00] Zinnia Zauber: How many of you use notecards in your offices
or comm with others?

[09:00] Panny Bakerly: I do

[09:00] Gentle Heron does.

[09:00] Coughran Mayo: yes
[09:01] Coughran Mayo: notecard giver scripts are valuable

[09:01] Zinnia Zauber: Excellent!
[09:01] Zinnia Zauber: very!
[09:01] Zinnia Zauber: What can you put into a notecard?

[09:01] Gentle Heron: in addition to text, you can insert stuff like
landmarks, objects, other notecards…..

[09:01] Zinnia Zauber: Right!

[09:02] Gentle Heron: can’t insert calling cards, I found out.

[09:02] Zinnia Zauber: So, a notecard is more that just text.
[09:02] Zinnia Zauber: It will not get capped, like so many IMs and notices do.
[09:02] Zinnia Zauber: I find that I use notecards to keep notes for
myself, like Panny.

[09:02] Magic Pathfinder (any1.gynoid): the objects must be full perms
before you can copy to notecard… fyi

[09:03] Zinnia Zauber: I also use them to communicate with others.

[09:03] Buffy Beale: We have a notecard giver at Bridges too

[09:03] Gentle Heron nods to any1

[09:03] Zinnia Zauber: Right, Magic!

[09:03] Zinnia Zauber: Full Perms!
[09:03] Zinnia Zauber: I am always chanting Full Perms to my students.
[09:04] Zinnia Zauber: So, very quick, now that our speaker has arrived.
[09:04] Zinnia Zauber: when you open your inventory
[09:04] Zinnia Zauber: you will see the little plus at the bottom
[09:04] Zinnia Zauber: You click on that and choose New Notecard
[09:04] Zinnia Zauber: You can title it right away

[09:05] KeishaTaylor: Hi everyone

[09:05] Zinnia Zauber: If you missed a chance to, it will just be
called New Note.
[09:05] Zinnia Zauber: Welcome Keisha!
[09:05] Zinnia Zauber: Let’s get you started, please have a seat.

[09:05] KeishaTaylor: I think I am still loading 🙂

[09:05] Zinnia Zauber: okay
[09:05] Zinnia Zauber: Please push the stand button at the bottom of
your screen.
[09:06] Zinnia Zauber: Then you can aim to sit up here with me.
[09:06] Zinnia Zauber: So, once you have a new notecard, start typing!
[09:06] Zinnia Zauber: Remember to save!
[09:06] Zinnia Zauber: Okay
[09:06] Zinnia Zauber: That is it!

Big Data for Development with Keisha Taylor of TechSoup Global

[09:06] Glitteractica Cookie: Welcome Keisha! How’s the weather in
London for you this evening?

[09:07] Zinnia Zauber: Thank you for joining us Keisha!

[09:07] KeishaTaylor: Well it started off cold and rainy, but now the
sun is shining 🙂

[09:07] jacmacaire Humby: I’m really sorry to go already.. I have to
run.. A very nice week-end to all..

[09:07] Zinnia Zauber: I posted two of your websites you gave me up on
the front.
[09:07] Zinnia Zauber: Take care Jac!

[09:07] KeishaTaylor: ok Thanks Zinna

[09:07] jacmacaire Humby: Thanks Zinnia.. Bye

[09:08] KeishaTaylor: Hi everyone

[09:08] Gentle Heron: Hello Keisha.

[09:09] Dancers Yao: welcome

[09:09] Buffy Beale: welcome Keisha 🙂

[09:09] KeishaTaylor: Today I am just going to talk a little about
‘big data’ and what this means for nonprofits. Do you know what ‘big
data’ is?

[09:09] Serene Jewell: Data that won’t fit on my little computer?
[09:10] Serene Jewell: 🙂

[09:10] Buffy Beale: lol Serene

[09:10] KeishaTaylor: @ Serene – that is where the cloud comes in!

[09:11] Serene Jewell: Honestly, I hear the term all the time but have
never thought about exactly what it means. I assumed it means big
databases.

[09:13] KeishaTaylor: well big data refers to digital data which can
come from the sensors on products you use to your gps, mobile phones,
social media data
[09:13] KeishaTaylor: apologies my computer is a bit slow. I wish i could talk!
[09:13] KeishaTaylor: 🙂

[09:13] Panny Bakerly: do you mean multi-media data?

[09:14] Zinnia Zauber: We are all supporting you here, Keisha.

[09:14] Eliza (eliza.madrigal): 🙂

[09:14] Glitteractica Cookie: You are doing great keisha

[09:15] KeishaTaylor: that an much more. You are contributing to big
data right now

[09:15] Magic Pathfinder (any1.gynoid): I am reading the wikipedia
page… I think big data means data sets that are much larger than a
single database on a single system can feasibly run…. so big data
must run in a different architecture… entirely… parallel and
distributed… like Google uses to do instant searches of the entire
Internet

[09:16] Glitteractica Cookie: interesting… thx for reading that to us

[09:16] KeishaTaylor: your mobile phones are saying where you ar. i
recommend reading Mc Kinsey’s report on big data for a better
understanding. http://www.mckinsey.com/insights/mgi/research/technology_and_innovation/…
[09:17] KeishaTaylor: though it is not nonprofit specific it does
delve into what big data is.
[09:17] KeishaTaylor: big data can be used for development because
when all this data is gathered over time it can help in understanding
what is need and where and by whom.
[09:18] KeishaTaylor: do you kbnow Ushahidi?

[09:19] Gentle Heron: no

[09:19] Panny Bakerly: I don’t.

[09:19] Magic Pathfinder (any1.gynoid): http://ushahidi.com/

[09:19] KeishaTaylor: they have developed technology which is being
used to track what is going on in real-time and respond to disasters
http://ushahidi.com/

[09:19] Buffy Beale: I know of it yes, a tracking site for stats in a
way, such as an emergency

[09:20] KeishaTaylor: @magic then there is also Google flu trends.
that uses big data (in this case from Google to look at if there may
be a flu outbreak
[09:21] KeishaTaylor: at the internation level the UN Global Pulse is
also looking into working on data philanthropy. they want
coorporations to give data that they gather when people use their
technology to solve global and community problems

[09:22] Magic Pathfinder (any1.gynoid): yes, that’s right… data such
as purchases of over-the-counter drugs are tracked and analyzed.. for
disease outbreaks… similar apps in agriculture … BioSurveillance

[09:22] KeishaTaylor: http://www.unglobalpulse.org/

[09:22] Panny Bakerly: Are there any privacy issues there?

[09:22] Gentle Heron: HAHAHA sure Panny, but “they” know you asked that!

[09:23] KeishaTaylor: @panny – there are privacy issues

[09:23] Eliza (eliza.madrigal) laughs

[09:23] KeishaTaylor:
http://www.guardian.co.uk/technology/2012/apr/22/big-data-privacy-inform…

[09:23] Magic Pathfinder (any1.gynoid): most of the public data sets
are de-identified… all privacy info removed

[09:24] KeishaTaylor: a supermarket sent information to a girl who was
pregnant before she even told her parents because the track purchases
and target customers based on this

[09:24] bulaklak: I remember that story.
[09:25] bulaklak: They sent her diaper and formula coupons.

[09:25] KeishaTaylor: @magic a lot of it is de-identfied – but there
is a possiblity that the more people provide data t more easily it is
to reidentify people

[09:25] Panny Bakerly: guess they lost a customer

[09:26] KeishaTaylor: which is why nonprofits need to start small and
engage with their communities. find out what problems they want to
solve and then work to get data which can help them address it

[09:26] Magic Pathfinder (any1.gynoid): some companies are taking
voter records and matching them with di-identified data… to
re-identify you… theoretically … they can always do that.. it’s
the “statistical database problem”

[09:27] Eliza (eliza.madrigal): wow

[09:27] KeishaTaylor: for sure there will be a lot of use of data for
the upcoming US elections
[09:28] KeishaTaylor:
http://www.campaignsandelections.com/print/315777/big-data-is-a-big-fact…

[09:28] Serene Jewell: Is there a set of big data that allows regular
people to track the companies that are tracking us?

[09:28] KeishaTaylor: this now brings me to open data

[09:28] Buffy Beale: good question Serene

[09:30] KeishaTaylor: there are tools that can be used to gather and
track big data, but not really to track the companies that are
tracking us

[09:30] Magic Pathfinder (any1.gynoid): there are about 20,000
Internet tracking companies…. huge industry…
[09:30] Magic Pathfinder (any1.gynoid): invisible… muwah

[09:31] KeishaTaylor: the open data movement is aiming fo r as much
transparency and openess as possible though. Governments have started
releaseing data in downloadable formats so people can do interesting
things with it.
[09:32] KeishaTaylor: you can have a look at what data is available
from your government online. Have a look here for some resources
http://opengovernmentdata.org/data/catalogues/

[09:32] Magic Pathfinder (any1.gynoid): Wikipedia.. about Open Data
Movement http://en.wikipedia.org/wiki/Open_data

[09:33] KeishaTaylor: you can take the opportunity to find out if
there is information there that can help you. that you can combine
with your own data to visualise and tell compelling stories
[09:33] KeishaTaylor: some of the apps that you might use are being
built from the governments open data
[09:33] KeishaTaylor: and from crowdsourc
[09:34] KeishaTaylor: crowdsourcing
[09:34] KeishaTaylor: do you know what crowdsourcing is?

[09:34] Magic Pathfinder (any1.gynoid): wikipedia is example

[09:34] Gentle Heron: “the wisdom of the crowd”

[09:36] KeishaTaylor: yes people can sometimes find things to do with
your data that you never could have dreamt about.
[09:36] KeishaTaylor: i think i am out of time now. i only just
scratched the surface

[09:36] Magic Pathfinder (any1.gynoid): are there cloud resources
available to nonprofits? like hadoop installations?

[09:36] Buffy Beale: interesting topic Keisha thanks

[09:36] KeishaTaylor: ican send you some stuff on this

[09:37] bulaklak: I think the challenge for a lot of nonprofits will
be to have someone on staff who can wade through all the data the
gov’t releases and parse it, know what is valuable, and figure out how
to make it useful.

[09:37] KeishaTaylor: and if you send me any questions. Hadoop is one
popular toole

[09:37] Serene Jewell: Thank you for the links, Keisha, they are very
interesting.

[09:37] KeishaTaylor: @bulaklak that is true

[09:37] bulaklak: that will likely become a new track within nonprofit
communications careers.

[09:37] Magic Pathfinder (any1.gynoid): yes great talk… I learned
alot… thank you!

[09:37] bulaklak: yes, really enjoyed this talk, Keisha!

[09:38] Magic Pathfinder (any1.gynoid): <— may want to teach a class
on this some day!

[09:38] Buffy Beale: yay a1 that would be great

[09:38] bulaklak: You are welcome to come back here any time and give
us more information as it becomes available.

[09:38] Gentle Heron: Thanks Keisha. How do you anticipate nonprofits
using this massive amount of data?

[09:38] KeishaTaylor: i will send you some information ia Zinnia

[09:38] Zinnia Zauber: Perfect
[09:38] Zinnia Zauber: We can post that on the blog with links.
[09:38] Zinnia Zauber: There is so much! Right?

[09:39] Ethelred Weatherwax: Buklak — the challenge for many
non-profits is that they have no staff, much less a dedicated IT
person.

[09:39] bulaklak: @Magic that would be great. I think a lot of us
nonprofits communications professionals would like to know more about
how to read and use data effectively but don’t know where to start.

[09:39] KeishaTaylor: they have to think small i think, and make sure
that the data they need is part of the big data landscape

[09:39] Buffy Beale: how true Eth it sure is in my case

[09:39] Gentle Heron agrees with Ethelred.

[09:39] KeishaTaylor: i can also send a list of free visualisation tools

[09:39] Zinnia Zauber: great!

[09:39] bulaklak: We’ve been trained in how to influence the media but
this is a whole other ballgame.

[09:40] KeishaTaylor: andme other practcal information. I think my
time is up. but if you have any final questions let me know

[09:40] Zinnia Zauber: Keisha is a wealth of data herself!

[09:40] bulaklak: Yes!

[09:40] Zinnia Zauber: Any questions before we go to Open Mic?

[09:40] Serene Jewell: Thanks so much for the info, Keisha.

[09:41] KeishaTaylor: Thank you guys for listening! I really enjoyed
it. It is my first time too!

[09:41] Glitteractica Cookie: Keisha, please come back to a future NPC meeting

[09:41] bulaklak: Yes, thank you, Keisha. And please do come back
again. We’d love to hear more whenever you would like to stop by.

[09:41] Zinnia Zauber: Super!

[09:41] Buffy Beale: yay Keisha come join the fun here too at the gatherings

[09:41] Zinnia Zauber: Thank you very much Keisha!

[09:41] Dancers Yao: thanks…very helpful

[09:41] Zinnia Zauber: She did great just starting yesterday in SL.

[09:42] Glitteractica Cookie: amazing

[09:42] Zinnia Zauber: Thank you so much!

[09:42] Zinnia Zauber: Okay!

[09:42] Buffy Beale: lol I’ll say, even sitting can be difficult so
well done Keisha!

[09:42] KeishaTaylor: @buffy it did take a while to sort out how to sit!
[09:42] KeishaTaylor: at least i still have myclothes on

[09:43] Buffy Beale: lol me too when I started.. sitting I mean

Open Mic / Announcements

[09:43] Zinnia Zauber: Who has an Open Mic Announcement?

[09:43] Buffy Beale: Hand up

[09:43] Zinnia Zauber: Super, Buffy! Go for it!

[09:44] Buffy Beale: thanks Z
[09:44] Buffy Beale: I think the NPC is coming up to our 5th
anniversary and wondered if we would like to have a grand, the
grandest of all events?
[09:44] Buffy Beale: or is it 6, I forget now
[09:45] Buffy Beale: just putting it out there for discussion as the
time goes quickly

[09:45] Zinnia Zauber: Good idea

[09:45] Buffy Beale: that’s all I wanted to say but it would be nice
to mark the celebration

[09:46] Zinnia Zauber: Yes, when would that be?

[09:46] Buffy Beale: I think it’s in August?

[09:46] Brena Benoir: Sounds right Buffy
[09:46] Brena Benoir: Maybe a ball or something?

[09:46] Zinnia Zauber: Yes, a big ball.

[09:46] Buffy Beale: sure that would be fun

[09:47] Zinnia Zauber: It would be important that everyone be part of it.

[09:47] Buffy Beale: we can talk about it at the mentor’s meeting

[09:47] Brena Benoir: are there others that would interested in being
part of the team to make that happen?

[09:48] Zinnia Zauber: Yes, it needs to be a team.
[09:48] Zinnia Zauber: Anyone want to join Buffy on this important event?

[09:48] Buffy Beale: any1 did a great session once on how to organize an event

[09:48] Brena Benoir: TEAM=Together Everyone Accomplishes More

[09:48] Buffy Beale: maybe we could get a repeat of that
[09:49] Buffy Beale: The NPC is what we make of it not just show up
and sit our avatars for a few hours once a week

[09:49] Brena Benoir: I would be willing to be part of a team to help
put a celebration together

[09:49] Zinnia Zauber: Yes, let’s get some words and dates figured out
and make a call for help.

[09:49] Buffy Beale: and it always seems to be the same people so it
would be great if we could see some new faces helping

[09:50] Zinnia Zauber: Glitter, don’t you think this would be a boom
for marketing TechSoup?

[09:50] Buffy Beale: ok Z sounds great

[09:51] Glitteractica Cookie: sorry, missed that

[09:51] Buffy Beale: maybe we could add this to the MOU… participate
on at least one team for an event lol

[09:51] Zinnia Zauber: Yes, good idea

[09:51] Brena Benoir: I think that sounds like a good idea Buffy

[09:51] Zinnia Zauber: We are discussing celebrating NPC’s birthday in August.

[09:51] Buffy Beale: I do understand time is hard for a lot of folks,
me included lately so no pressure

[09:52] Zinnia Zauber: I think it would be a great marketing moment
for the orgs and TechSoup.

[09:52] Brena Benoir: It’s also a great opportunity to forge more
networks and friendships as well

[09:52] Zinnia Zauber: Just checking, does anyone else have an announcement?

[09:52] Glitteractica Cookie: We could talk more about the idea later,
and look into options. I’m not sure about timing with all the other
stuff we are doing in August right now, but i’m open to looking into
it

[09:52] Zinnia Zauber: Okay, great!

[09:53] Buffy Beale: we could make it in September, the idea is not to
let it pass without celebrating it

[09:53] Zinnia Zauber: yes we could

[09:53] Eliza (eliza.madrigal): Thanks Zinnia, everyone :::waves::::

[09:53] Zinnia Zauber: Thank you Eliza!

[09:53] Buffy Beale: bye Eliza

[09:53] Eliza (eliza.madrigal): bye for now

[09:53] Zinnia Zauber: take care
[09:53] Zinnia Zauber: Okay
[09:54] Zinnia Zauber: Let’s go with our links to connect and events to attend!

[09:54] Chayenn: i would love to be part of but for now PY1 is
preparing to be part of the world aids conference July 22 to 27

[09:54] Zinnia Zauber: Here are the many ways to can get involved with
the Nonprofit Commons in Second Life:

Nonprofit Commons blog: http://nonprofitcommons.org

Twitter: http://twitter.com/npsl

Facebook: https://www.facebook.com/nonprofitcommons

Google Group: http://groups.google.com/group/TechSoup-Second-Life

Google Calendar: http://bit.ly/2tMEYh

Wiki: http://npsl.wikispaces.com

About TechSoup:

http://www.techsoup.org/stock/howtousetechsoup.asp

http://flavors.me/techsoup

http://flavors.me/nonprofitcommons
[09:54] Zinnia Zauber: Join us inworld:

Nonprofit Commons Weekly Meeting: Fridays, 8:30 – 10 AM Plush
Amphitheater Plush Nonprofit Commons (88,126,26)

Nonprofit Commons Mentors Meeting: Fridays, 10:10 – 11 AM Plush
Amphitheater Plush Nonprofit Commons (88,126,26)

Weekly Networking Event: Tuesdays, Wharf Ratz Tuesday Night
Extraordinary Dance Extravaganza, Preferred Family Healthcare, 7 – 9
PM SLT Aloft Nonprofit Commons (160,229,23)

Monthly Networking Event: 3rd Thursday, CommonGround, Aloft, 5 – 7 PM SLT
Aloft Nonprofit Commons (84,64,25)

[09:54] Zinnia Zauber: This was a great meeting!

[09:54] Zinnia Zauber: Thank you everyone for being part of the discussion!
[09:55] Zinnia Zauber: We have the Mentors Meeting after this.
[09:55] Zinnia Zauber: Does anyone have anything else to add?

[09:55] Glitteractica Cookie: ok, bye all!
[09:55] Glitteractica Cookie: thanks

[09:55] Zinnia Zauber: Take care!

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Written by: Zinnia Zauber

NPC Mentors: An Invitation to Join Us

Post created by NPC Mentors Ozma Malibu and Mimi Muircastle.

The NPC mentors are a group dedicated to making life (both RL and SL) a little easier for new residents by assisting them to become members of the NPC community.

NonProfit representatives and mentors are passionate and altruistic; when focused, this powerful energy can move mountains – certainly SL mountains at least. When used as the basis of collaboration, the energy is even more powerful, and SL begins to have an effect in RL. The mentors therefore also work together to increase engagement of NPC residents with the community, and to network with other virtual worlds groups.

Every Friday, after the NPC community meeting, the NPC mentors gather in the Amphitheatre. Mentor meetings are open: anyone who is a mentor, needs a mentor, wants a mentor, or wants to be a mentor is invited. Or you can just come out of general interest, no strings attached, to find out what we are doing.

And what do mentors do, exactly, to assist new residents and increase engagement? There are as many answers to that question as there are mentors. Each mentor has different skills, but all excel in the basics, which are: being a good friend – and being able to find solutions.

If you want to be a mentor, it doesn’t matter if you don’t know everything about building, for example. You will learn on the job. And that’s another reason to become a mentor. It’s a good chance for you to learn.

As new residents or mentees become more expert, they too can become mentors – and mentors can always ask their own mentors for help. Yes, mentors have their own mentors.

Some requests from mentees have to do with NPC policies and traditions, or with resident responsibilities. Others have to do with learning to build the basic elements of an office.

Most recently, the NPC mentors have been thinking about the best ways to welcome TeenGrid residents to the Main Grid. The members of NPC represent an extremely valuable resource that has the potential to allow teens to create similar nonprofits of their own if we share our experience, knowledge and nonprofit-building skills with interested teens. We hope Teen Commons will provide that opportunity.

The teens that many of the mentors know and work with want to be involved in meaningful, helpful, important projects in which they have the opportunity to contribute on a level equal to that of the adults in a group. What a perfect match Teen Commons could become between the tenants of NPC and the teens who are interested in learning from them.

The young entrepreneurs who got their start on the Teen Grid, and have now created the businesses on Eros demonstrate the exceptional skills former Teen Grid residents have developed both in building and content creation. The management of their island and support of one another is heartening to observe. As mentors we can only imagine the good those same young entrepreneurs could do if they focused their energy and creativity on the building of nonprofits to support causes that are important to them.

Written by: ozma

Looking Back & Looking Forward

As we tip forward into a new year and #TSDIGS Digital Storytelling Event it’s a great time to celebrate what’s working in our virtual community, learn a few lessons and set intention for the coming year together. What were some of the highlights of our time together at NPC this past year?

1.Preferred Family Healthcare receives a grant for $865,000 for virtual addiction therapy services and PopSci features Coughran and Brena this month. Lesson learned: dream big and have metrics to back yourself up!

2.Virtual Haiti Relief teams raise thousands through virtual events in partnership with NPC and other charitable avatars. Lesson: build partnerships early, before disaster strikes, so you’re ready to leap into action together.

3.TechSoup trainings, webinars and events draw thousands of nonprofit leaders to learn about new platforms, tools and opportunities to grow. Lesson: keep providing easy opportunities to learn new tools and the community grows in appreciation.

4.NPCGames, a special working group for nonprofits interested in developing games, grew to include dozens of specialists working across sectors to grow causebuilding options for play. Lesson: Nonprofit leaders can be gamers too and we need both mindsets to develop meaningful play experiences.

5.GreenTech initiatives take hold in many organizations, reducing energy and resource costs while encouraging use of cloud and virtual platforms as an alternative to travel. Lesson: promoting efficient virtual teamwork helps reduce operation cost for some nonprofits.

6.Stories of Impact machinima videos joined our YouTube page featuring some of the best NPC leaders in action. Lesson: Telling stories through interactive media helps our community grow outside of the virtual world.

7.After four years of @techsoup weekly Friday meetings in Second Life we maxed out our sim with 99 guests to hear Lindens talk about bringing teens and adults together in the new mixed grid. Lesson: never underestimate how many people will appear when the right guest shows up!

Looking forward, how can we take our best assets and build stronger virtual communities for nonprofits?

1.Integrating youth and adults in one virtual place will allow for many new educational and volunteer opportunities along with a potential infusion of young energy

2.ReactionGrid, OSGrid and various open sims are available at low cost to nonprofits, making it accessible for organizations to own their own servers or create larger simulation experiences

3.Building bridges between worlds, hypergrid tours and cross-sector partnerships will be even more important as we connect beyond Nonprofit Commons in Second Life

4.Educational experiences, museums and nonprofits that create immersion experiences in virtual space will find participation growing, especially as user content is featured in galleries and exhibition halls around the world

5.Embracing young, saavy programmers who are excited to help their favorite causes will be the tipping point for many organizations looking to grow and try new endeavors

6.Invite more gamechangers and respected leaders from various sectors to help us open new doors, dream big and make new connections across the grids

7.Playfulness and fun storytelling elements connect people over time and grow a sticky network of engaged leaders. Be intentional about designing play that offers various ways to plug in and random people will find you and get involved!

So on this 1/11/11 it is our hope as the avatars of Nonprofit Commons that you are taking time to do something new, build a bridge and be the best you can be. Never settle for the status quo when you can be extraordinary – every avatar at NPC embodies this in some way and together we create a community that is unique in its resilience, a pillar in the ever-shifting 3D web world. Being that pillar requires all of us to live out the commitments we’ve made to our people, to volunteerism within NPC and to continually reach out beyond ourselves and represent alteratives to the rigidness of our real world. Each of us has learned to craft our own experience, choose our own adventure and share some piece of that through photos, machinima, blogs and tweets. Keep sharing and remember that we create this experience every day together and we choose how to make the most of it!

Special thanks to the leaders at Nonprofit Commons for their hard work along with Rik Riel, Rhiannon Chatnoir and Pathfinder for their amazing blog writing looking ahead to 2011 in virtual engagement.

Written by: InKenzo

Last day to vote for NTC2011 Panel Events!

For those in the nonprofit technology community who love the yearly Nonprofit Technology Conference, we have a few treats in store for 2011 and we hope to see you in DC next March. Take a moment TODAY and vote for two panels to be presented by the @npsl team led by Glitteractica Cookie with Kali Izdiak.

Do you ever work remotely with others? This leadership panel is for you:

Working with a Distributed Team

http://www.nten.org/node/10465

Wonder how we are able to produce events across four or more online channels at once and listen to everyone?

Multiple Channels of Engagement: The next generation of live online (Hyper-real) events

http://www.nten.org/node/10464

Take a minute to give us extra stars and we will do our best to give you a great series of workshop panels at NTC2011.

Written by: InKenzo